HP ProLiant DL380 G3, User Manual

Page: 137 / 164

Server Specific Troubleshooting 137
Is the Monitor Displaying Information?
Answer Possible Reasons Possible Solutions
No The monitor may not have power.
Video may not be connected
properly.
Nonvolatile RAM (NVRAM) may be
corrupted.
The system ROM and redundant
ROM may be corrupted.
The system board and/or PCI riser
cage may need to be replaced.
Be sure that the monitor power cord is plugged in
and that the monitor power switch has been
pressed.
If a video board is installed, be sure that the video
cable is properly connected.
If a RILOE II board is installed, be sure that the
video cable is connected to the video connector
on the RILOE II board.
Check the video connections. Refer to the
Servers Troubleshooting Guide for information on
video problems.
Clear NVRAM in RBSU.
Are there any audible indicators, such as a series
of beeps? A series of beeps is the audible signal
indicating the presence of a POST error message.
Refer to the
Servers Troubleshooting Guide for a
complete description of each beep sequence and
the corresponding error messages.
Contact your authorized service provider for
assistance.
Yes Video is available for diagnosis. Determine the next action by observing POST progress
and error messages. Refer to the
Servers Troubleshooting Guide for a complete
description of each POST error message.
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Problems After Initial Boot
System Cannot Load SmartStart (on page 138)
SmartStart Fails During Installation (on page 138)
SmartStart Cannot Load Operating System (on page 139)
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