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HP ProLiant DL380 G3, User Manual

The HP ProLiant DL380 G3 is a powerful server built for businesses. Ensure a smooth setup and installation process with the comprehensive "Setup And Installation Manual", available for free download at manualshive.com. This manual provides step-by-step instructions and valuable insights to maximize the potential of your DL380 G3 server.

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Server Component Identification 

In This Section 

Server Features ......................................................................................................................... 9 
Front Panel Components ........................................................................................................ 10 
Front Panel LEDs and Buttons ............................................................................................... 11 
Rear Panel Components.......................................................................................................... 13 
Rear Panel LEDs and Buttons ................................................................................................ 15 
System Board Components .................................................................................................... 17 
System Board LEDs ............................................................................................................... 20 
System LEDs and Internal Health LED Combinations .......................................................... 22 
SCSI Backplane Components................................................................................................. 24 
SCSI Backplane LEDs............................................................................................................ 25 
Hot-Plug SCSI Hard Drive LEDs........................................................................................... 26 
Hot-Plug SCSI Hard Drive LED Combinations ..................................................................... 28 
Internal PCI Hot Plug LEDs and Button ................................................................................ 29 
PCI Hot Plug LED Status Combinations................................................................................ 30 
PCI Riser Cage LED............................................................................................................... 31 
Remote Management Connector ............................................................................................ 31 
Identifying Hot-Plug Fans ...................................................................................................... 32 
Hot-Plug Fan LED.................................................................................................................. 33 
Power Converter Module LED............................................................................................... 34 
Battery-Backed Write Cache Enabler LEDs .......................................................................... 34 
Battery-Backed Write Cache Enabler LED Statuses.............................................................. 35 

 

 

Server Features 

The HP ProLiant DL380 Generation 3 server combines the latest Intel Xeon 
processors with Hyper-Threading technology, PCI-X expansion slots, PCI Hot 
Plug, Integrated Lights-Out (iLO), Online Spare Memory support, embedded 
Smart Array 5i Plus Controller with optional transportable battery-backed write 
cache, simplex/duplex SCSI backplane, dual integrated Gigabit NICs, optional 
hot-plug redundant power and cooling, and rapid deploy rails for HP, Compaq 
branded, telco, and third-party racks. 

HP CONFIDENTIAL

 

File Name: 303130-3.doc   Last Saved On: 7/7/03 1:48 PM

 

 

Summary of Contents for ProLiant DL380 G3

Page 1: ...HP ProLiant DL380 Generation 3 Server User Guide July 2003 Third Edition Part Number 303130 003 HP CONFIDENTIAL ...

Page 2: ...cument is provided as is without warranty of any kind and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty July 2003 Third Edition Part Number 303130 003 Audience Assumptions This guide is for the person who installs adminis...

Page 3: ...Hard Drive LEDs 26 Hot Plug SCSI Hard Drive LED Combinations 28 Internal PCI Hot Plug LEDs and Button 29 PCI Hot Plug LED Status Combinations 30 PCI Riser Cage LED 31 Remote Management Connector 31 Identifying Hot Plug Fans 32 Hot Plug Fan LED 33 Power Converter Module LED 34 Battery Backed Write Cache Enabler LEDs 34 Battery Backed Write Cache Enabler LED Statuses 35 Server Operations 37 Powering...

Page 4: ...ory Options 69 Online Spare Memory Configuration 70 DIMM Installation Guidelines 70 Installing DIMMs 71 Hot Plug SCSI Hard Drive Options 72 SCSI IDs 72 Removing a Hard Drive Blank 73 Removing a Hot Plug SCSI Hard Drive 74 Installing a Hot Plug SCSI Hard Drive 74 Hot Plug Tape Drive Option 75 Battery Backed Write Cache Enabler Option 77 Redundant Hot Plug Fans 79 Installation Requirements 81 Identi...

Page 5: ...16 Boot Options 117 Configuring Online Spare Memory 118 Re Entering the Server Serial Number 118 Redundant ROM Support 119 Safety and Security Benefits 119 Access to Redundant ROM Settings 119 ROMPaq Utility 120 System Online ROM Flash Component Utility 121 USB Support 121 SmartStart Software 122 SmartStart Autorun Menu 122 SmartStart Scripting Toolkit 123 Enterprise Diagnostics LX32 Utility 124 D...

Page 6: ...l Communications Commission Notice 144 FCC Rating Label 144 Class A Equipment 144 Class B Equipment 145 Declaration of Conformity for Products Marked with the FCC Logo United States Only 145 Modifications 146 Cables 146 Mouse Compliance Statement 146 Canadian Notice Avis Canadien 146 European Union Notice 147 Japanese Notice 148 BSMI Notice 148 Laser Device Notices 148 Laser Safety Warnings 149 Co...

Page 7: ...Contents 7 Technical Support 155 Related Documents 155 HP Contact Information 155 Before You Contact HP 155 Acronyms and Abbreviations 157 Index 161 HP CONFIDENTIAL ...

Page 8: ......

Page 9: ...1 Remote Management Connector 31 Identifying Hot Plug Fans 32 Hot Plug Fan LED 33 Power Converter Module LED 34 Battery Backed Write Cache Enabler LEDs 34 Battery Backed Write Cache Enabler LED Statuses 35 Server Features The HP ProLiant DL380 Generation 3 server combines the latest Intel Xeon processors with Hyper Threading technology PCI X expansion slots PCI Hot Plug Integrated Lights Out iLO O...

Page 10: ...er refer to the Documentation CD or the QuickSpecs on the HP website http h18000 www1 hp com products servers proliantdl380 Front Panel Components Item Description 1 Hard drive bays 2 Bay for tape drive or hard drive and tape drive blank 3 Diskette drive 4 CD ROM drive HP CONFIDENTIAL ...

Page 11: ...Server Component Identification 11 Front Panel LEDs and Buttons HP CONFIDENTIAL ...

Page 12: ...pply failure 3 NIC 1 link activity LED Green Network link Flashing Network link and activity Off No link to network If power is off view the rear panel RJ 45 LEDs for status 4 NIC 2 link activity LED Green Network link Flashing Network link and activity Off No link to network If power is off view the rear panel RJ 45 LEDs for status 5 UID LED button Blue Activated Flashing System remotely managed ...

Page 13: ...Server Component Identification 13 Rear Panel Components HP CONFIDENTIAL ...

Page 14: ...on slot 2 bus 6 64 bit 100 MHz 3 3V N A 3 Non hot plug PCI X expansion slot 1 bus 3 64 bit 133 MHz 3 3V N A 4 Serial connector Teal 5 iLO connector N A 6 Mouse connector Green 7 Power cord connector N A 8 Keyboard connector Purple 9 NIC 1 connector N A 10 NIC 2 connector N A 11 USB connectors Black 12 Video connector Blue 13 VHDCI SCSI connector port 1 N A HP CONFIDENTIAL ...

Page 15: ...Server Component Identification 15 Rear Panel LEDs and Buttons HP CONFIDENTIAL ...

Page 16: ...ot 2 Green On Power is applied to the slot Flashing Power is cycling Off Power is not applied to the slot 5 RJ 45 link LED Green On Linked to network Off Not linked to network 6 RJ 45 activity LED Green On or flashing Network activity Off No network activity 7 UID LED button Blue On Activated Flashing System remotely managed Off Deactivated 8 Power supply LED Green On Power turned on and power sup...

Page 17: ...er cage connector 14 Power supply signal connector 4 Chassis ID switch 15 Fan 6 connector 5 System maintenance switch 16 System power connector 6 SCSI connector port 2 17 PPM 1 slot 7 Fan 3 connector 18 Processor 1 socket 8 CD ROM drive system connector 19 Processor 2 socket 9 Fan 4 connector 20 NMI switch 10 SCSI connector port 1 21 Fan 2 connector 11 Fan 5 connector 22 Fan 1 connector HP CONFIDE...

Page 18: ...ed On Power on password is disabled S6 Off Off No function On Clear NVRAM If you clear NVRAM you must re enter the server serial number through RBSU Re Entering the Server Serial Number on page 118 NMI Switch The NMI switch allows administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating reliability problems such as hangs or cras...

Page 19: ...dministrators perform an NMI event by pressing a dump switch The NMI event enables a hung system to become responsive again Chassis ID Switch The chassis ID switch on the system board is reserved for use by authorized technicians only Do not modify the switch setting DIMM Slots DIMM slots are numbered sequentially 1 through 6 and the paired banks are identified by the letters A B and C HP CONFIDEN...

Page 20: ...20 HP ProLiant DL380 Generation 3 Server User Guide Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM slot 6C System Board LEDs HP CONFIDENTIAL ...

Page 21: ...ture level detected Off Temperature OK 5 DIMM 6C failure Amber Memory failed Off Normal 6 DIMM 5C failure Amber Memory failed Off Normal 7 DIMM 4B failure Amber Memory failed Off Normal 8 DIMM 3B failure Amber Memory failed Off Normal 9 DIMM 2A failure Amber Memory failed Off Normal 10 DIMM 1A failure Amber Memory failed Off Normal 11 PPM 1 failure Amber PPM failed Off Normal 12 iLO diagnostic LED...

Page 22: ... on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated system LEDs and the internal health LED indicate system status The front panel health LEDs indicate only the current hardware status In some situations Insight Manager 7 may report server status differently than the health LEDs because the software tracks more system attributes...

Page 23: ...essor is installed DIMM failure slot X Amber Red DIMM in slot X has failed DIMM in slot X is an unsupported type and no valid memory exists in another bank Amber DIMM in slot X has reached single bit correctable error threshold DIMM in slot X is in a pre failure condition DIMM in slot X is an unsupported type but valid memory exists in another bank DIMM failure all slots in one bank Amber Red No v...

Page 24: ...lor Status Fan Amber Amber Redundant fan has failed Red The minimum fan requirements are not being met One or more fans have failed or are missing SCSI configuration error Amber Red SCSI cabling or terminator configuration is incorrect for SCSI backplane SCSI Backplane Components HP CONFIDENTIAL ...

Page 25: ...ector port 2 2 CD ROM drive connector 3 SCSI connector port 1 4 Diskette drive connector 5 Power connector 6 CD ROM drive system connector 7 SCSI connector used with a jumper or terminator board 8 Diskette drive system connector SCSI Backplane LEDs HP CONFIDENTIAL ...

Page 26: ...tem LED Description Status 1 SCSI configuration On Simplex Off Duplex 2 SCSI configuration error On SCSI cabling or terminator configuration is incorrect Off SCSI cabling or terminator configuration is correct Hot Plug SCSI Hard Drive LEDs HP CONFIDENTIAL ...

Page 27: ...ty on the drive or drive is being configured as part of an array Off No drive activity 2 Online status On Drive is part of an array and is currently working Flashing Drive is actively online Off Drive is offline 3 Fault status On Drive failure Flashing Fault process activity Off No fault process activity HP CONFIDENTIAL ...

Page 28: ...pansion On Off Off Do not remove the drive The drive is being accessed but 1 it is not configured as part of an array 2 it is a replacement drive and rebuild has not yet started or 3 it is spinning up during the POST sequence Flashing Flashing Flashing Do not remove the drive Removing a drive may cause data loss in non fault tolerant configurations Either 1 the drive is part of an array being sele...

Page 29: ...Plug LEDs and Button Item Description Status 1 Fault LED Amber On Expansion board failed Off Normal 2 Power LED Green On Power is applied to the slot Flashing Power is cycling Off Power is not applied to the slot 3 PCI Hot Plug button N A HP CONFIDENTIAL ...

Page 30: ...oblem with the slot board or driver DO NOT open the slot release lever Examine the logs and Insight Manager 7 If the expansion board is faulty remove or replace the board Flashing On or off No The power to the slot is being turned off or on which may take several seconds DO NOT open the slot release lever To cancel the operation press the PCI Hot Plug button Off On Yes The power to the slot is off...

Page 31: ...ing the PCI riser cage Status On AC power connected Off AC power disconnected Remote Management Connector The 30 pin remote management connector located on the PCI riser cage is used to cable the Remote Insight Lights Out Edition II option For more information refer to RILOE II Cabling on page 108 or the Remote Insight Lights Out Edition II User Guide on the Documentation CD HP CONFIDENTIAL ...

Page 32: ...32 HP ProLiant DL380 Generation 3 Server User Guide Identifying Hot Plug Fans HP CONFIDENTIAL ...

Page 33: ...2 Processor Primary 3 Fan 3 I O Redundant 4 Fan 4 I O and processor Primary shared 5 Fan 5 Processor Primary 6 Fan 6 Processor Primary 7 Fan 7 Power supply and processor Primary shared 8 Fan 8 Power supply Redundant Hot Plug Fan LED Status Green Operating normally Amber Failed Off No power HP CONFIDENTIAL ...

Page 34: ...34 HP ProLiant DL380 Generation 3 Server User Guide Power Converter Module LED Status Amber Failed Off Operating normally Battery Backed Write Cache Enabler LEDs HP CONFIDENTIAL ...

Page 35: ...le charging Amber On A short exists in the connection of one or more of the four button cells within the battery module Amber Blinking An open exists in the circuit between the positive and negative terminals of the battery module Amber Off Normal Server is on and is in the first 30 seconds after power up Green On Amber On Temporary lock out state data was lost due to cable being detached Server i...

Page 36: ......

Page 37: ...or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed IMPORTANT If installing a hot plug device it is not necessary to power down the server 1 Back up the server data 2 Shut down the operating s...

Page 38: ...ges to amber 5 If the server is installed in a rack locate the server by identifying the illuminated rear UID LED button 6 Disconnect the power cords The system is now without power Extending the Server from the Rack 1 Loosen the thumbscrews that secure the server faceplate to the front of the rack 2 Extend the server on the rack rails until the server rail release latches engage HP CONFIDENTIAL ...

Page 39: ...risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 3 After performing the installation or maintenance procedure slide the server back into the rack a Press the server rail release latches and slide the server fully into rack b Secure the server by tightening the thumbscrews HP CONFIDENTIAL...

Page 40: ...licable Extending the Server from the Rack on page 38 3 Lift up on the hood latch handle and remove the access panel Installing the Access Panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in 2 Push down on the hood latch The access panel slides to a closed position Removing the PCI Riser Cag...

Page 41: ...ions 41 4 Disconnect any internal or external cables connected to any existing expansion boards 5 Lift the PCI riser cage thumbscrews 1 and turn them counter clockwise 2 6 Remove the PCI riser cage 3 HP CONFIDENTIAL ...

Page 42: ...s power down the server and remove all AC power cords before removing or installing the PCI riser cage 1 Align the PCI riser cage with the chassis and slide it into place 2 Tighten the thumbscrews to secure the PCI riser cage a Lift the thumbscrew knobs 1 b Turn the thumbscrews clockwise while pressing down until tightened 2 HP CONFIDENTIAL ...

Page 43: ...Server Operations 43 c Turn the thumbscrews counterclockwise to lower thumbscrew knobs 3 HP CONFIDENTIAL ...

Page 44: ......

Page 45: ...pecific requirements Some of the Care Pack services are as follows Hardware installation services Hardware and operating system installation for ProLiant servers Installation and start up services for some operating systems Installation and start up services for Insight Manager This optional hardware installation service is available in all countries where HP has a direct or indirect service prese...

Page 46: ...luding required components part numbers and appropriate quantities For more information refer to the HP website http www hp com products servers platforms The Installing Rack Products video provides a visual overview of operations required for configuring a rack with rack mountable components It also provides the following important configuration steps Planning the site Installing rack servers and...

Page 47: ...ately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When there is vertical space in the rack not filled by a server or rack component the gaps between the components cause changes in airflo...

Page 48: ...o the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 inches Temperature Requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TM...

Page 49: ...er to the rack Consult the electrical authority having jurisdiction over your facility s wiring and installation requirements CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure...

Page 50: ...isted or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a power distribution unit PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with I...

Page 51: ... the pallet Always handle the rack from both sides Identifying the Contents of the Server Shipping Carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include Server Pr...

Page 52: ...stallation information refer to the option documentation For server specific information refer to Hardware Options Installation on page 65 Installing the Server into the Rack Follow the steps in this section if you are installing the server into a rack with square holes If you are installing the server into a rack with round holes order the appropriate rack installation option kit and then refer t...

Page 53: ...utions com hp Follow the server specific instructions on the website to install the rack brackets After installing the brackets follow the steps in this section WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured to the top and bottom of the building structure 1 Mark the rack CAUTION Always plan the rack installation so that the heaviest item is on th...

Page 54: ...onents are removed for clarity 2 Secure each server rail to the server 3 Secure the left and right standard rack rails to the appropriate side of the rack 4 Extend the slides from the standard rack rails and then slide the server rails into the slides HP CONFIDENTIAL ...

Page 55: ...stabilized before sliding the server rails into the rack rails CAUTION Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails Tilting the server up or down could result in damage to the rails 5 Press the rail release latches and slide the server into the rack HP CONFIDENTIAL ...

Page 56: ... User Guide WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 6 Secure the server to the rack HP CONFIDENTIAL ...

Page 57: ...7 7 Secure the cable management arm bracket to the server NOTE Cable management arm is removed for clarity 8 Secure the cable management bracket to the rail 9 Connect peripheral devices to the server HP CONFIDENTIAL ...

Page 58: ... connectors IMPORTANT If the RILOE II board is installed in the server be sure that you attach the video cable to the video connector on the rear of the RILOE II board The standard video connector on the server rear panel is not used when the RILOE II board is installed For more information refer to the HP Remote Insight Lights Out Edition II User Guide on the Documentation CD HP CONFIDENTIAL ...

Page 59: ...bit 133 MHz 3 3V N A 4 Serial connector Teal 5 iLO connector N A 6 Mouse connector Green 7 Power cord connector N A 8 Keyboard connector Purple 9 NIC 1 connector N A 10 NIC 2 connector N A 11 USB connectors Black 12 Video connector Blue 13 VHDCI SCSI connector port 1 N A 10 Connect the power cord to the back of the server 11 If you chose not to install the cable management arm install the power co...

Page 60: ...e wrap into the groove on the power cord anchor NOTE Peripheral device cables are removed for clarity b Place the power cord across the tie wrap at the following locations 21 59 cm 8 5 inches from the end of the redundant power supply cord 27 94 cm 11 inches from the end of the primary power supply cord HP CONFIDENTIAL ...

Page 61: ... that the redundant power supply can be removed without disconnecting the power cord from the primary power supply c Secure the tie wrap around the power cord to prevent accidental disengagement 12 Secure cables to the cable management arm 13 Connect the power cord to the AC power source HP CONFIDENTIAL ...

Page 62: ... the server press the Power On Standby button While the server boots RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation To configure these utilities manually Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA The array controller defaults to RAID 0 with one drive installe...

Page 63: ...SmartStart CD into the CD ROM drive and reboot the server Manual installation Insert the operating system CD into the CD ROM drive and reboot the server This process may require you to obtain additional drivers from the HP website http www hp com support Follow the on screen instructions to begin the installation process For information on using these installation paths refer to the SmartStart ins...

Page 64: ......

Page 65: ...eps to streamline the installation process WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electric components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Processor Option The server supports si...

Page 66: ...pment do not mix processors of different types IMPORTANT If upgrading processor speed update the system ROM before installing the processor IMPORTANT Processor socket 1 and PPM slot 1 must be populated at all times or the server will not function properly IMPORTANT Always install a PPM when you install a processor The system fails to boot if the PPM is missing To install a processor 1 Power down t...

Page 67: ...on 67 5 Release the processor locking lever CAUTION Failure to open the processor locking lever completely prevents the processor from seating during installation leading to hardware damage 6 Install the processor HP CONFIDENTIAL ...

Page 68: ...sible server malfunction or damage to the equipment be sure to completely close the processor locking lever IMPORTANT Processor 2 is oriented 180 degrees from processor 1 7 Close the processor retaining bracket 8 Open the latches on the corresponding PPM slot HP CONFIDENTIAL ...

Page 69: ...SU provides additional memory protection beyond Advanced ECC By default the server is set to Advanced ECC Support Refer to ROM Based Setup Utility on page 111 on the Documentation CD for more information The server supports two types of memory configurations Standard memory configuration for maximum performance 2 4 GHz and 2 8 GHz models up to 6 GB active memory six 1 GB memory modules 3 06 GHz or...

Page 70: ...em copies the memory contents of the failing bank to the spare bank The system then deactivates the failing bank and automatically switches over to the spare bank For online spare memory support you must observe the following guidelines The ROM must be up to date DIMMs installed in a spare bank must be of equal or greater capacity than the DIMMs installed in other banks For example if bank A is po...

Page 71: ...ting with bank B For online spare memory support you must also observe additional guidelines Online Spare Memory Configuration on page 70 Installing DIMMs 1 Power down the server Powering Down the Server on page 37 2 Extend the server from the rack if applicable Extending the Server from the Rack on page 38 3 Remove the access panel Removing the Access Panel on page 40 4 Open the DIMM slot latches...

Page 72: ...eginning with ID0 If only one SCSI hard drive is used install it in the bay with the lowest number Hot plug hard drives must be either Wide Ultra2 or Ultra3 SCSI types Mixing these types with other drive standards degrades the overall performance of the drive subsystem Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same d...

Page 73: ...gurations are illustrated Always populate hard drive bays starting with the lowest SCSI ID Removing a Hard Drive Blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank HP CONFIDENTIAL ...

Page 74: ...omponent or a blank 1 Determine the status of the hard drive from the hot plug hard drive LEDs Hot Plug SCSI Hard Drive LEDs on page 26 2 Back up all server data on the hard drive 3 Remove the hard drive Installing a Hot Plug SCSI Hard Drive 1 Remove the existing hard drive blank or hard drive from the drive bay Removing a Hard Drive Blank on page 73 Removing a Hot Plug SCSI Hard Drive on page 74 ...

Page 75: ...ot plug hard drive LEDs Hot Plug SCSI Hard Drive LEDs on page 26 4 Resume normal server operations Hot Plug Tape Drive Option 1 Remove the existing hard drive blank or hard drive from the upper left drive bay Removing a Hard Drive Blank on page 73 Removing a Hot Plug SCSI Hard Drive on page 74 HP CONFIDENTIAL ...

Page 76: ...76 HP ProLiant DL380 Generation 3 Server User Guide 2 Remove the tape drive blank 3 Install the tape drive HP CONFIDENTIAL ...

Page 77: ... before unplugging the cable from the battery module If the amber LED blinks after 15 seconds do not remove the cable from the battery module The battery module is backing up data and data will be lost if the cable is detached IMPORTANT The battery module may have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery mo...

Page 78: ...t DL380 Generation 3 Server User Guide 3 Remove the access panel Removing the Access Panel on page 40 4 Remove the battery module bracket from the server 5 Install the battery module into the bracket HP CONFIDENTIAL ...

Page 79: ...ls The server airflow is divided into three zones processor I O and power supply Shared fans 4 and 7 each provide airflow for two zones If a shared fan fails the failure is experienced in both zones In the standard configuration five fans cool the server fans 2 4 5 6 and 7 in the processor zone fan 4 in the I O zone and fan 7 in the power supply zone For the redundant configuration fans 1 3 and 8 ...

Page 80: ...e actions In the operating system With the Health Driver loaded and Thermal Shutdown enabled in RBSU the Health Driver performs an orderly shutdown if it detects a cautionary temperature level If the server detects a critical temperature level before the orderly shutdown occurs the server performs an immediate shutdown Additionally the Health Driver performs an orderly shutdown if the following mi...

Page 81: ...the power cord Installation and maintenance of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with the product You must observe the following requirements when installing redundant hot plug fans To ensure optimum cooling populate the primary fan locations 2 4 5 6 and 7 before populating the redundant locations If a primar...

Page 82: ...I O and processor Primary shared 5 Fan 5 Processor Primary 6 Fan 6 Processor Primary 7 Fan 7 Power supply and processor Primary shared 8 Fan 8 Power supply Redundant Installing Redundant Hot Plug Fans 1 Extend the server from the rack if applicable Extending the Server from the Rack on page 38 2 Remove the access panel Removing the Access Panel on page 40 HP CONFIDENTIAL ...

Page 83: ... Use caution while performing hot plug procedures 3 Install the fan 4 Be sure that the fan LED is green Hot Plug Fan LED on page 33 5 Install the access panel Installing the Access Panel on page 40 6 Be sure that the front panel internal health LED is green Front Panel LEDs and Buttons on page 11 HP CONFIDENTIAL ...

Page 84: ... Option CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Unlock the hinge on the cable management arm and swing the arm away from the server 2 Remove the power supply blank HP CONFIDENTIAL ...

Page 85: ...ly blank to cool before touching it 3 Remove the protective cover from the connector pins on the power supply WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply is installed 4 Slide the power supply into the power supply bay HP CONFIDENTIAL ...

Page 86: ... in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply 7 Lock the cable management arm into the operating position 8 Connect the power cord to the power source 9 Be sure that the power supply LED is green Rear Panel LEDs and Buttons on page 15 10 Be sure that the front panel external health LED is green Front Panel LE...

Page 87: ...the PDU must be suitable for interrupting fault current available from the DC power source and must be rated no more than 20A This power supply is designed to be connected only to a DC power source that can be classified as SELV or TNV in accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment Generally these requirements are based on ...

Page 88: ...cable from the back of the server and then skip to step 6 If adding a redundant DC power supply continue with the next step If replacing a redundant DC power supply disconnect the power cord from the redundant power supply and skip to step 6 3 Determine the needed length of the DC power cord WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to th...

Page 89: ...he primary power supply c Trim the DC power cord as required 4 Connect the free end of the DC power cord to the PDU or other suitable DC power source 5 Connect the free end of the green yellow safety wire to a suitable earth ground IMPORTANT If the power supply fails to operate the blue and black wires may be connected incorrectly When connected properly the black wire should be at a higher potent...

Page 90: ...cable from facility power source 3 Blue cable from power supply 4 Black cable from power supply 5 Green yellow cable from power supply connecting to rack chassis terminal block 6 Remove the existing power supply or power supply blank 7 Remove the protective cover from the connector pins on the new power supply HP CONFIDENTIAL ...

Page 91: ...the power supply LED is green Rear Panel LEDs and Buttons on page 15 13 Be sure that the front panel external health LED is green Front Panel LEDs and Buttons on page 11 Expansion Board Options The server supports PCI and PCI X expansion boards IMPORTANT The optional RILOE II board can be installed only in slot 1 If you plan to install a RILOE II board in the future leave slot 1 unpopulated Removi...

Page 92: ...rver and remove all AC power cords before removing or installing the PCI riser cage 5 Remove the expansion slot cover CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed To replace the component reverse the removal procedure Removing Expansion Slot Covers 2 and 3 1 Extend or remove...

Page 93: ...ION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed 4 Remove the expansion slot cover To replace the component reverse the removal procedure HP CONFIDENTIAL ...

Page 94: ...age 38 3 Remove the access panel Removing the Access Panel on page 40 4 Remove the PCI riser cage Removing the PCI Riser Cage on page 40 CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage 5 Remove the expansion slot cover for expansion slot 1 Removing Expansion Slot Cover 1 on page 91 6 Un...

Page 95: ...s Panel on page 40 Installing PCI Hot Plug Expansion Boards The server supports PCI Hot Plug technology which works together with the server operating system to allow replacement addition and upgrade of expansion boards without powering down the server The server must have all the following to be PCI Hot Plug capable PCI Hot Plug system hardware available in this server PCI Hot Plug device drivers...

Page 96: ...age 38 2 Remove the access panel Removing the Access Panel on page 40 3 Open the PCI riser cage door 4 Press the PCI Hot Plug button to remove power from the slot When the green power LED on the slot stops flashing power has been removed from the slot 5 Remove the expansion slot cover from the slot if installed Removing Expansion Slot Covers 2 and 3 on page 92 HP CONFIDENTIAL ...

Page 97: ...the PCI retaining clip 9 Connect any required internal or external cables to the expansion board Refer to the documentation that ships with the expansion board 10 Close the slot release lever 11 Press the PCI Hot Plug button and wait for the power LED to illuminate green without flashing HP CONFIDENTIAL ...

Page 98: ...98 HP ProLiant DL380 Generation 3 Server User Guide 12 Close the PCI riser cage door 13 Install the access panel Installing the Access Panel on page 40 HP CONFIDENTIAL ...

Page 99: ...ral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms Hot Plug SCSI Hard Drive Cabling IMPORTANT If a simplex or duplex cabling configuration is not cabled correctly the SCSI configuration error LED will illuminate Refer to SCSI Backplane LEDs on page 25 to locate the LED NOTE The server ships with one long SCSI cable two id...

Page 100: ...rt Array 5i Plus Controller controls up to six hard drives through one SCSI bus The server ships standard with this configuration NOTE The server ships with the required cables Item Component description SCSI IDs managed 1 Short SCSI cable 0 1 2 3 4 5 2 Short SCSI cable used to jumper the two SCSI buses together N A NOTE The short SCSI cables are identical HP CONFIDENTIAL ...

Page 101: ...ships with the required cables and terminator board Item Component description SCSI IDs managed 1 Short SCSI cable 0 1 2 Short SCSI cable 2 3 4 5 3 Terminator board N A NOTE The short SCSI cables are identical Refer to Installing the SCSI Terminator Board on page 103 for SCSI terminator board installation procedures PCI Simplex SCSI Cabling In the PCI simplex cabling configuration an optional PCI ...

Page 102: ... SCSI cable 0 1 2 3 4 5 2 Short SCSI cable used to jumper the two SCSI buses together N A PCI Duplex SCSI Cabling In the PCI duplex cabling configuration the embedded Smart Array 5i Plus Controller controls up to two hard drives on one SCSI bus and the optional PCI array controller controls up to four hard drives on the other SCSI bus HP CONFIDENTIAL ...

Page 103: ...Refer to Installing the SCSI Terminator Board on page 103 for SCSI terminator board installation procedures Installing the SCSI Terminator Board 1 Power down the server Powering Down the Server on page 37 2 Extend or remove the server from the rack Extending the Server from the Rack on page 38 3 Remove the access panel Removing the Access Panel on page 40 4 Remove the front fan bracket HP CONFIDEN...

Page 104: ...NOTE For more information on preparing the server for installation or removal procedures refer to the Documentation CD 5 Install the SCSI terminator board Removing the SCSI Terminator Board 1 Power down the server Powering Down the Server on page 37 2 Extend or remove the server from the rack Extending the Server from the Rack on page 38 3 Remove the access panel Removing the Access Panel on page ...

Page 105: ...front fan bracket When reinstalling the front fan bracket press the top of each fan to be sure it seats securely NOTE For more information on preparing the server for installation or removal procedures refer to the Documentation CD 5 Remove the SCSI terminator board CD ROM Drive Cabling HP CONFIDENTIAL ...

Page 106: ...n 1 CD ROM drive cable 2 CD ROM drive system cable Diskette Drive Cabling Item Cable Description 1 Diskette drive cable 2 Diskette drive system cable Power Button LED Cabling The power button LED cable connects the power button LED board to the SCSI backplane HP CONFIDENTIAL ...

Page 107: ...ing The server contains a PCI Hot Plug backplane that is part of the PCI riser cage The PCI Hot Plug backplane provides hot plug capability to two expansion slots A ribbon cable connects the PCI Hot Plug backplane to the riser board HP CONFIDENTIAL ...

Page 108: ...er User Guide RILOE II Cabling The 30 pin Remote Insight cable ships with the RILOE II cable kit For more information refer to the Remote Insight Lights Out Edition II User Guide on the Documentation CD Internal Power Cabling HP CONFIDENTIAL ...

Page 109: ...in the following SCSI configurations Integrated simplex PCI simplex PCI duplex After cabling external storage options use the following software utilities RBSU to configure new hardware in the system For more information refer to ROM Based Setup Utility on page 111 or the ROM Based Setup Utility User Guide on the Documentation CD ORCA to configure and manage drive arrays HP CONFIDENTIAL ...

Page 110: ...more information refer to the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide on the Documentation CD For more information on external cabling refer to the HP website http www hp com products servers platforms HP CONFIDENTIAL ...

Page 111: ...tility 126 Integrated Management Log 126 ROM Based Setup Utility RBSU performs a wide range of configuration activities including the following Configuring system devices and installed options Displaying system information Selecting the operating system Selecting the primary boot controller Configuring online spare memory For more information on RBSU refer to the HP ROM Based Setup Utility User Gu...

Page 112: ...ting you must select a different setting and press the Enter key System Options Menu The System Options menu is for overall system configuration settings The following selections are included on this menu OS Selection allows you to select the operating system Serial Number allows you to change the serial number It is recommended that you do not change the serial number Embedded COM Port sets the c...

Page 113: ...u to modify the IRQ Multiple PCI devices can share an interrupt To disable a device select the device and press the Enter key A menu is displayed with options to change the IRQ as well as to disable the device Standard Boot Order IPL Menu The Standard Boot Order IPL option configures the Initial Program Load IPL device and controls the search order the server uses to look for a bootable device Boo...

Page 114: ...r up By default this setting is blank Set Admin Password sets a password to control access to the embedded administrative features of the server By default this setting is blank Network Server Mode sets the server to operate in network server mode By default this setting is Disabled IMPORTANT Network server mode cannot be enabled until the power on password has been established Quicklock enables o...

Page 115: ...the power up sequence you must press the F1 key to proceed Enabled option or the system pauses ten seconds before proceeding Delayed option The F1 Prompt option can also be Disabled By default this setting is Delayed Redundant ROM Selection toggles the server ROM between the current ROM and the backup ROM Erase Non volatile Memory resets the non volatile memory of the server to an initial factory ...

Page 116: ... serial connection to the server COM port The server that you are remotely configuring does not require a keyboard and mouse For more information about BIOS Serial Console and a copy of the BIOS Serial Console User Guide refer to the Documentation CD Utility Language Menu The Utility Language menu enables you to set the display language for RBSU Auto Configuration Process The auto configuration pr...

Page 117: ...guration process such as the settings for language operating system and primary boot controller execute RBSU by pressing the F9 key when prompted After the settings are selected exit RBSU and allow the server to reboot automatically For more information refer to the HP ROM Based Setup Utility Guide on the Documentation CD or the white paper on the HP website ftp ftp compaq com pub products servers...

Page 118: ...website http www compaq com support techpubs whitepapers tm010301wp html Re Entering the Server Serial Number After you replace the system board or clear NVRAM you must re enter the server serial number 1 During the server startup sequence press the F9 key to access RBSU 2 Select the System Options menu 3 Select Serial Number The following warning is displayed WARNING WARNING WARNING The serial nu...

Page 119: ...ety and Security Benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Access to Redundant ROM Settings To access the redundant...

Page 120: ...ether the current ROM bank is corrupt If a corrupt ROM is detected the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt If both the current and backup versions of the ROM are corrupt the server automatically enters ROMPaq disaster recovery mode ROMPaq Disaster Recovery on page 139 ROMPaq Utility Flash ROM enables you to upgrade the firmware BIOS with...

Page 121: ...tenance deployment and operating system tools Automatically checks for hardware firmware and operating system dependencies and installs only the correct ROM upgrades required by each target server To download the tool and for more information refer to the HP website http www compaq com support files server us webdoc rom RemoteROMUser 001 pdf USB Support HP provides both standard USB support and le...

Page 122: ...ting systems using packaged product CDs Install the latest optimized drivers Create and copy standard server configuration scripts using the Scripting Toolkit and Configuration Replication Utility Test server hardware using the new Enterprise Diagnostics LX32 Utility Update the latest system or option ROM using the ROM Update Utility Install software drivers directly from the CD With systems that ...

Page 123: ...owing configurations Microsoft Windows NT 4 0 with Microsoft Internet Explorer 5 5 or later Microsoft Windows 2000 with Microsoft Internet Explorer 5 0 or later To launch the SmartStart autorun menu insert the SmartStart CD into the CD ROM drive The SmartStart autorun menu automatically runs To install drivers click Install Software To access support software to create software diskettes click Bro...

Page 124: ...ating system and latest driver support If you do not use the SmartStart CD to install an operating system drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded from the HP website http www hp com support For more information on drivers refer to the Servers Troubleshooting Guide on the Documentation CD Opt...

Page 125: ...faults The agents also provide updated management information such as network interface or subsystem performance statistics to the management systems For additional information refer to the Management CD in the ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Insight Manager 7 Insight Manager 7 is a Web based application that allows system administrators to acco...

Page 126: ...disable ASR 2 from the Insight Manager 7 console or through RBSU Survey Utility Survey Utility gathers critical hardware and software information on servers running Microsoft Windows NT Novell NetWare SCO OpenServer or SCO UnixWare operating systems IMPORTANT This utility supports operating systems that may not be supported by the server For operating systems supported by the server refer to the H...

Page 127: ...tility From within operating system specific IML viewers For NetWare IML Viewer For Windows Event Viewer or IML Viewer For Linux IML Viewer Application From within Enterprise Diagnostics LX32 Utility For more information refer to the HP Servers Troubleshooting Guide on the Documentation CD or the Management CD in the ProLiant Essentials Foundation Pack HP CONFIDENTIAL ...

Page 128: ......

Page 129: ...shooting process it may be necessary to reduce the system to its minimum configuration reinstalling options one at a time to determine the cause of failure Component Minimum Requirements Processor A processor must be installed in processor 1 socket with a PPM installed in PPM 1 slot Fans The following fans must be installed Fan 2 processor zone Fan 4 I O zone and processor zone Fan 5 processor zon...

Page 130: ...s to support online spare configuration A mixture of 533 MHz and 400 MHz Front Side Bus Speed Processors Detected Please make sure that all Processors have the same Front Side Bus Speed System Halted One long and one short Processors have different front side bus speeds Install processors with the same front side bus speed This system only supports 400 MHz Front Side Bus Speed Processors One or mo...

Page 131: ... loose connections 5 If the server is rebooting repeatedly be sure that the system is not rebooting due to a problem that initiates an ASR 2 reboot You can enable ASR 2 to restart the server automatically loading the operating system Should a critical error occur ASR 2 logs the error in the IML and restarts the server Refer to the Servers Troubleshooting Guide for information on ASR 2 and system s...

Page 132: ...ting system refer to Problems After Initial Boot on page 137 Diagnostic Steps If the server does not power up or powers up but does not complete POST answer the questions in the following table to determine appropriate actions based on the symptoms observed According to the answers you give you are directed to the appropriate table That table outlines possible reasons for the problem options avail...

Page 133: ... refer to Is the System Power LED Green on page 135 Question 3 Is the external health LED green If yes continue to question 4 If no refer to Is the External Health LED Green on page 135 Question 4 Is the internal health LED green If yes continue to question 5 If no refer to Is the Internal Health LED Green on page 136 Question 5 Is the monitor displaying information If yes use the POST messages fo...

Page 134: ...Be sure that the power cord is connected to the power supply Be sure that the power supply is undamaged and is fully seated Be sure that the system power and power supply signal cables are connected to the system board Be sure that the CD ROM drive cables are connected to the system board and SCSI backplane Be sure that the power button LED cable is connected to the SCSI backplane and power button...

Page 135: ...ight Reseat expansion boards Reseat the PCI riser cage Contact your authorized service provider for assistance Yes If the system power LED is green refer to Is the External Health LED Green on page 135 Is the External Health LED Green Answer Possible Reasons Possible Solutions No it is amber Power supply redundancy is lost due to a power supply failure Be sure that the power supply is undamaged an...

Page 136: ...nt parts and service No it is red A processor PPM power converter module or primary fan has failed Processor 1 or PPM 1 is not installed A processor is an unsupported type Processors are mismatched speed and or type A DIMM has experienced a multibit error No valid memory is in the system Populated banks have unsupported mismatched or missing DIMMs The SCSI cabling or terminator configuration is in...

Page 137: ...ck the video connections Refer to the Servers Troubleshooting Guide for information on video problems Clear NVRAM in RBSU Are there any audible indicators such as a series of beeps A series of beeps is the audible signal indicating the presence of a POST error message Refer to the Servers Troubleshooting Guide for a complete description of each beep sequence and the corresponding error messages Co...

Page 138: ...MPORTANT Clearing NVRAM removes user data from the boot drives To clear NVRAM and erase the boot drives select the Advanced Options menu in RBSU and then select Erase NVRAM Boot Space Disk SmartStart Fails During Installation Possible Cause Possible Solution An error occurs during installation Follow the error information provided If necessary clear NVRAM in RBSU and reinstall the operating system...

Page 139: ...to the documentation provided with the hardware Problem was encountered with hardware added to a new configure to order system where available You must complete the factory installed operating system software installation before adding new hardware to the system Be sure you are following the instructions provided in the HP Factory Installed Operating System Software Installation Guide Remove the n...

Page 140: ...ence of ascending audible beeps is generated If unsuccessful a sequence of descending audible beeps is generated and you need to repeat the disaster recovery process 5 Power down the server Powering Down the Server on page 37 6 Remove the ROMPaq diskette 7 Power up the server Powering Up the Server on page 37 Other Information Resources For additional troubleshooting information refer to the Serve...

Page 141: ...xpose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server Powering Down the Server on page 37 2 Extend or remove the server from the rack Extending the Server from the Rack on page 38 3 Remove the access pane...

Page 142: ... system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact your authorized reseller or your authorized service provider HP CONFIDENTIAL ...

Page 143: ...e Notice 148 BSMI Notice 148 Laser Device Notices 148 Battery Replacement Notice 150 Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique series number The series number can be found on the product nameplate label along with all required approval markings and information When requesting compl...

Page 144: ...nterference potential of the device as well as additional operating instructions for the user FCC Rating Label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A Equip...

Page 145: ...ore of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of Conformity for Products Marked with the FCC Logo United States ...

Page 146: ... equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Mouse Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interf...

Page 147: ...ng the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations EN 550...

Page 148: ...y standards including International Electrotechnical Commission IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance HP CONFIDENTIAL ...

Page 149: ...The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Compliance with International Regulations All HP systems equipped with laser devices comply with appropriat...

Page 150: ...sts if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward t...

Page 151: ...ductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them...

Page 152: ...resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested...

Page 153: ...75 in Width 44 45 cm 17 50 in Weight maximum 27 22 kg 60 lb Weight no drives installed 20 41 kg 47 18 lb Input requirements Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 6 A 110 V to 3 A 220 V Rated input power 600 W BTUs per hour 2050 Power supply output Rated steady state power 400 W Maximum peak power 400 W HP CONFIDENTIAL ...

Page 154: ... F NOTE All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 10 000 ft is applicable No direct sunlight allowed Relative humidity noncondensing Operating 10 to 90 Non operating 5 to 95 NOTE Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa HP ...

Page 155: ...ttp www hp com For HP technical support In North America call the HP Technical Support Phone Center at 1 800 652 6672 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP websit...

Page 156: ...Generation 3 Server User Guide Product serial number Product model name and number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP CONFIDENTIAL ...

Page 157: ...mal end ACU Array Configuration Utility ASR Automatic Server Recovery DDR double data rate DIMM dual inline memory module ECC error checking and correcting IEC International Electrotechnical Commission iLO Integrated Lights Out HP CONFIDENTIAL ...

Page 158: ...ram load IRQ interrupt request MPS multi processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller NMI non maskable interrupt NVRAM non volatile memory ORCA Option ROM Configuration for Arrays HP CONFIDENTIAL ...

Page 159: ...istribution unit POST Power On Self Test PPM Processor Power Module PXE preboot execution environment RBSU ROM Based Setup Utility RILOE II Remote Insight Lights Out Edition II SDRAM synchronous dynamic RAM TMRA recommended ambient operating temperature UID unit identification HP CONFIDENTIAL ...

Page 160: ...160 HP ProLiant DL380 Generation 3 Server User Guide VHDCI very high density cable interconnect WOL Wake on LAN HP CONFIDENTIAL ...

Page 161: ...overy 2 ASR 2 126 130 diskette boot control 18 diskette drive 10 106 112 Autorun Menu 122 diskette drive connectors 17 24 diskette write control 112 B drive bays 10 drivers 124 battery 141 150 drives configuring 72 Battery Backed Write Cache Enabler 77 duplex SCSI hard drive configuration 72 101 102 Battery Backed Write Cache Enabler LEDs 34 35 BIOS upgrade 120 E blue screen event 18 boot options ...

Page 162: ...MPS table mode 115 hardware minimum configuration 129 Health Driver 22 79 113 126 N health LEDs 11 22 135 hot plug reservation mode 115 network connector LEDs 15 Hyper Threading 115 Network Server Mode 114 NIC network interface controller 112 I NIC connectors 13 NIC LEDs 11 I O zone fans 32 NMI switch 17 18 115 identification number server 143 NUMLOCK disabling 112 iLO Integrated Lights Out 13 18 ...

Page 163: ... converter module LED 22 34 resetting the system 18 power cord connector 13 RILOE II Remote Insight Lights Out Edition II 31 91 101 102 108 power distribution unit 50 power LEDs system 11 riser interlock LED 20 22 Power On Standby button 11 37 106 RJ 45 connectors 13 power requirements 49 153 RJ 45 network connector LEDs 15 power supplies 15 84 87 ROM legacy USB support 121 power supply LEDs 15 RO...

Page 164: ...cations server 153 154 static electricity 151 storage external 109 support packs 122 Survey Utility 126 switches 17 system board battery 141 150 system board components 17 system board LEDs 20 system configuration settings 112 system maintenance switch 17 18 system power connector 17 system power LED 11 134 135 T tape drives 10 75 technical support 155 telephone numbers 155 temperature requirement...

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