HP ProLiant DL380 G3, User Manual

Page: 135 / 164

Server Specific Troubleshooting 135
Is the System Power LED Green?
Answer Possible Reasons Possible Solutions
No Power On/Standby button has not been
pressed firmly.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
The system may have experienced a
short.
The power converter module, system
board, SCSI backplane, and/or power
button/LED board may need to be
replaced.
The PCI riser cage is not fully seated.
Firmly press the Power On/Standby button.
Be sure that the power supply is undamaged
and is fully seated.
Be sure that all pins on connectors and
components are straight.
Reseat expansion boards.
Reseat the PCI riser cage.
Contact your authorized service provider for
assistance.
Yes If the system power LED is green, refer to "Is the External Health LED Green? (on page
135)."
Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber Power supply redundancy is lost due to a
power supply failure. Be sure that the power supply is undamaged
and fully seated, or identify and replace the
failed power supply.
Contact your authorized service provider for
replacement parts and service.
No, it is
red All installed power supplies have failed.
The system may have experienced a
short.
Contact your authorized service provider for
replacement parts and service.
Yes If the external health LED is green, refer to "Is the Internal Health LED Green? (on page
136)."
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