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ROCSERVE 4RMe

Secure-Encrypted 4-Bay Storage System

Installation and Configuration Manual

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Summary of Contents for ROCSERVE 4RMe

Page 1: ...store your future ROCSERVE 4RMe Secure Encrypted 4 Bay Storage System Installation and Configuration Manual All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...YSTEM REQUIREMENTS 9 CONNECTORS 10 ROCSERVE 4RME UNIQUE FEATURES 11 HARDWARE BASED AES 256 BIT DATA ENCRYPTION 11 KEY FEATURES 12 SPECIFICATIONS 13 SYSTEM VIEWS 13 FRONT VIEW 13 HDD STATUS INDICATOR 14 LOCK INDICATOR 14 FRONT PANEL LED 15 REAR VIEW 16 RAID MANAGEMENT 17 QUICK INSTALLATION GUIDE 18 USING THE KEY TOKEN 27 RAID CONFIGURATION 29 CONFIGURING THROUGH A TERMINAL 27 CONFIGURING USING THE ...

Page 3: ...ES 116 HIGH AVAILABILITY 118 INTERFACES PORTS AND CABLES 119 COMPARISON CHART 121 INTRODUCTION TO FORMATTING 122 TECHNICAL SPECIFICATIONS 124 LIMITED WARRANTY 124 TECHNICAL SUPPORT 129 TRADEMARKS ACKNOWLEDGEMENTS ERROR BOOKMARK NOT DEFINED COPYRIGHTS ERROR BOOKMARK NOT DEFINED CONTACT INFORMATION 131 NOTE Volume label in this manual should read New volume During formatting you may change it Other ...

Page 4: ...formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used Care and Handling The following instructions concern the proper ...

Page 5: ...atic electricity Proper grounding is required to prevent electrical damage to the RAID System unit or other connected devices including the host computer Always place the RAID System unit on a smooth surface and avoid all dramatic movement vibration and percussion Do NOT allow water to enter the RAID System unit Installation of additional equipment in the host computer may be required Visit our we...

Page 6: ... version of the manual for up to date information The following icons are being used for some details and information to be considered in going through with this manual NOTES These are notes that contain useful information and tips that the user must give attention to in going through with the Rocserve 4RT operation IMPORTANT This refers to important information that the user must remember CAUTION...

Page 7: ...ging in any power cords cables and connectors ensure that the power switches are turned OFF Disconnect power connections before the power supply module is removed from the enclosure Outlets must be accessible to the equipment Do not use extension cords All external connections should be made using shielded cables and as much as possible It is recommended that anti static hand gloves be used to mak...

Page 8: ...One RJ 45 Ethernet cable One external SATA cable One serial RS232 cable Two encryption key tokens Installation Reference Guide Miscellaneous hardware Special Features Real time hardware AES 256 bit encryption RAID system to safeguard all data at rest Multiple volumes for host access Over 2 TB support Supports MAID Massive Array of Idle Disks Green Storage Concept technology to save less power cons...

Page 9: ...dvanced Encryption Standard algorithm FIPS US Federal Information Processing Standard 140 2 Cryptographic Engine validated FIPS Inside Authentication Secure key token No software or GUI involved or required installation for encryption or authentication Raid sub system external storage drive Ruggedized aluminum casing Built in power supply Incorporates SATA hard drive eSATA port Speeds up to 3 000 ...

Page 10: ...ries to work with PC Windows or Mac based Computers Please visit us at www ROCSTOR com CONNECTORS R Link RJ45 Port eSATA Port Key Token Port Monitor Port AC Power Input On OFF Switch Hardware eSATA or USB 1 1 or 2 0 port s Operating Systems Microsoft Windows 2000 Me XP Vista Windows 7 Recommended memory 1 GB RAM Hardware eSATA or USB 1 1 or 2 0 port s Mac PowerPC or Intel processor running Mac OS ...

Page 11: ...ocally via serial interface or LCD front panel Green Power Thinking Saves power by adopting the new MAID Massive Array of Idle Disks technology RAID Management Smart function LCD panel Environmental monitoring unit Real time drive activity and status indicators Web based GUI management utility HARDWARE BASED AES 256 BIT DATA ENCRYPTION The Rocserve 4RMe is equipped with Real Time Hardware AES 256 ...

Page 12: ...ion alarm Supports password protection Built in R Link port for remote event notification Tagged command queuing for 256 commands allows for overlapping data streams Transparent data protection for all popular operating systems Built in NIST and CSE certified AES 256 bit hardware cryptographic processor Real time full RAID encryption without performance degrading to safeguard all the data inside a...

Page 13: ...l dimensions 9 H x 5 6 W x 12 7 D inches 226 H x 149 W x 322 D mm Weight 17 5 lb 8 0kg or 23 5lb 10Kg w 4 HDD s Transfer rates eSATA up to 3 000 Mbits s USB 2 0 up to 480 Mbits s SYSTEM VIEWS Identifying Parts of the Rocserve 4RMe Front View All manuals and user guides at all guides com ...

Page 14: ...D Access LED LED will blink blue when the hard drive is being accessed Lock Indicator Every Drive Tray is lockable inside the slots Open the door lock When the lock indicator is in vertical position arrow points downwards the drive tray is unlocked When the lock indicator is in horizontal position arrow points to the left the drive tray is locked To lock a drive tray please use the special key pro...

Page 15: ...em within the internal subsystem such as over temperature Sleep Mode LED Orange LED is normal and subsystem is not in sleep mode Orange blinking LED means subsystem is in sleep mode spin down idle HDD Activity LED This LED will blink blue when the RAID controller is busy active HDD Fault LED This LED will blink red when there is HDD failure All manuals and user guides at all guides com ...

Page 16: ...tion and monitoring Link LED Green indicates Ethernet is linking Access LED Orange blinking indicates the 100Mbps Ethernet is being accessed Monitor Port The Rocserve 4RMe is equipped with a serial monitor port allowing you to connect a PC or terminal Key Token Port The Rocserve 4RMe has one key token port for inserting the key token NOTE For more information about using the key token see Using th...

Page 17: ...stics However write performance and performance during drive failure is slower than with RAID 1 Rebuild operations also require more time than with RAID 1 because parity information is also reconstructed At least three drives are required for RAID 5 arrays RAID MANAGEMENT The Rocserve 4RMe can implement several different levels of RAID technology RAID levels supported by the Rocserve 4RMe are show...

Page 18: ...he eSATA port of the RAID 3 Connect the other end of eSATA cable to the eSATA port of the eSATA card inserted in your host system or server Or if you have onboard SATA port you can connect the eSATA cable using eSATA to SATA cable and connect to the onboard SATA port 4 Insert the key token into the key token port 5 Connect the power cord to the AC input socket Plug the other end of power cord to t...

Page 19: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 19 All manuals and user guides at all guides com ...

Page 20: ...has a locking mechanism When the Lock Groove is horizontal this indicates that the Drive Carrier is locked When the Lock Groove is vertical the Drive Carrier is unlocked Lock and unlock the Drive Carriers by using a flat head screw driver The Lock Grooves are located on the carrier open button a Press the Carrier Open button and the Drive Carrier handle will flip open b Pull out an empty disk tray...

Page 21: ...volume is formatted and data is stored the data is encrypted If the key token is removed and RAID subsystem is powered off then powered on the data cannot be accessed The key token must be in the key token port during power on However the key token can be removed or kept while the RAID subsystem is in use When the RAID subsystem is powered on and used without the key token and RAID volume is forma...

Page 22: ... Power off Scenario 2 Data is not accessible 7 Remove key token 8 Insert eSATA cable 9 Power on 10 Rescan disk drives 11 RAID volume will be shown as Unknown Disk Data cannot be accessed WARNING Do not initialize and format the unknown disk If you do this the previous data will be erased 12 Uninstall un mount RAID volume 13 Remove eSATA cable 14 Power off Scenario 3 Data is accessible again 15 Ins...

Page 23: ...IP address obtained from your DHCP server 2 A user name and password will be required to login Default user name is admin and default password is 00000000 3 After login the RAID Manager GUI will be displayed 4 Select Raid Set Functions and click Create Raid Set Select the disk drives that will be included in the Raid Set Change the Raid Set Name if needed Tick Confirm the Operation and click Submi...

Page 24: ...et Functions and click Create Volume Set The Raid Set created before will be displayed Click Submit 6 Enter the Volume Name and select the Raid Level Ensure that the Channel option is to SATA Click Confirm the Operation and click Submit All manuals and user guides at all guides com ...

Page 25: ...ecure Raid System User Manual Page 25 7 The Volume Set will initialize in foreground mode which means the Volume set won t be accessible until after the initialization is completed All manuals and user guides at all guides com ...

Page 26: ... Rocserve 4RMe Secure Raid System User Manual Page 26 8 When initialization is completed the Volume Set can be accessed from the host system All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 27: ...ed and data stored the data is not encrypted The Rocserve 4RMe works like standard unencrypted model Keep your Key Token in a safe place Scenarios when using the key token Scenario 1 Normal encrypted data access 20 While the Rocserve 4RMe is powered OFF insert the key token and connect the eSATA cable 21 Power ON the Rocserve 4RMe 22 Use the host system to format the Rocserve 4RMe RAID volume and ...

Page 28: ...ual Page 28 8 Power OFF Scenario 3 Data is accessible again 1 Insert key token 2 Connect the eSATA cable 3 Power ON 4 Rescan disk drives 5 Rocserve 4RMe RAID volume is on line again and data can be accessed All manuals and user guides at all guides com ...

Page 29: ... browser based Remote RAIDmanagement via the R Link Ethernet port IMPORTANT The Rocserve 4RMe allows you to access the utility using only one method at a time You cannot use more than one method at the same time Configuring Through a Terminal Configuring through a terminal will allow you to use the same configuration options and functions that are available from the LCD panel To start up 1 Connect...

Page 30: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 30 All manuals and user guides at all guides com ...

Page 31: ...1 4 The default setting of the monitor port is 115200 baud rate 8 data bit non parity 1 stop bit and no flow control 5 Click the disconnect button 6 Open the File menu and then open Properties All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 32: ...ends Crtl H Emulation VT100 Telnet terminal ID VT100 Back scroll buffer lines 500 Click OK 9 Now the VT100 is ready to use After you have finished the VT100 Terminal setup you may press the X key in your Terminal to link the Rocserve 4RMe and Terminal together Press X key to display the disk array Monitor Utility screen on your VT100 Terminal All manuals and user guides at all guides com ...

Page 33: ...The Main Menu will appear Keyboard Function Key Definitions A key to move to the line above Z key to move to the next line Enter key Submit selection function ESC key Return to previous screen L key Line draw X key Redraw All manuals and user guides at all guides com ...

Page 34: ...d has been set the user can only monitor and configure the Rocserve 4RMe by providing the correct password The password is used to protect the Rocserve 4RMe from unauthorized access The controller will check the password only when entering the Main menu from the initial screen The Rocserve 4RMe will automatically go back to the initial screen when it does notreceiveany commandin twenty seconds The...

Page 35: ...on which consists of all physical disks installed Raid Set Functions Create a customized Raid Set Volume Set Functions Create a customized Volume Set PhysicalDrive Functions View individual disk information Raid System Functions Setting the Raid system configurations Ethernet Configuration Setting the Ethernet configurations Views System Events Record all system events in the buffer Clear Event Bu...

Page 36: ... LCD screen displays up to two lines at a time of menu items or other information The Rocserve 4RMe s factory default password is set to 00000000 Front Panel Function Keys Parts Function Up and Down Arrow buttons Use the Up or Down arrow keys to go through the information on the LCD screen This is also used to move between each menu when you configure the Rocserve 4RMe Select button This is used t...

Page 37: ...Menu Diagram The following tree diagram is a summary of the various configurations and setting functions that can be accessed through the terminal monitor Also almost the same menu can be accessed through the LCD panel All manuals and user guides at all guides com ...

Page 38: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 38 All manuals and user guides at all guides com ...

Page 39: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 39 All manuals and user guides at all guides com ...

Page 40: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 40 All manuals and user guides at all guides com ...

Page 41: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 41 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 42: ...cserve 4RMe can detect up to 4 Volume Sets in the eSATA Host Channel The VolumeSet size can beover 2 Terabytes Use OS Windows 2003 SP1 or later Windows XP SP1 or later Windows Vista Mac OS 10 or later and Linux kernel 2 6 or later All manuals and user guides at all guides com ...

Page 43: ...ve 4RMe on a remote machine you need to know its IPAddress Launch your web browser by entering http IPAddress in the remote web browser IMPORTANT The Ethernet default IP is 192 168 001 100 DHCP function is Enabled You can configure the correct IP Address through the LCD panel or the terminal Ethernet Configuration menu Note that you must be logged in as administrator with local admin rights on the...

Page 44: ...Raid Set Functions Create customized Raid Sets Volume Set Functions Create customized Volume Sets and allow modification of parameters of existing Volume Sets parameter PhysicalDrives Create pass through disks and allow modification of parameters of existing pass through drives This also provides a function to identify a respective disk drive System Controls For setting the RAID system configurati...

Page 45: ...et and Volume Set will start to initialize If the Volume Set size is over 2TB an option Greater Two TB Volume Support will be automatically provided in the screen as shown in the above example There are two option to select No and Yes Greater Two TB Volume Support No Volume Set capacity is set to maximum 2TB Yes Volume Set capacity can be set over 2TB NOTE In Quick Create Function the Raid Set is ...

Page 46: ...t To create a Raid Set click on the Create Raid Set link A Select The IDE Drives For RAID Set screen is displayed showing the IDE drives in the Rocserve 4RMe Check the Select option to include a physical drive to the current Raid Set Enter the preferred Raid Set Name 1 to 16 alphanumeric characters to define a unique identifier for the Raid Set The default Raid Set name will always appear as Raid ...

Page 47: ...ration option and click on the Submit button to process with deletion Expand Raid Set Use this option to expand a Raid Set when one or more disk drives is are added to the Rocserve 4RMe This function is active when at least one drive is available All manuals and user guides at all guides com ...

Page 48: ... Confirm the Operation Click on the Submit button to add the selected disk s to the Raid Set NOTE Once the Expand Raid Set process has been started user cannot stop it The process must be completed NOTE If a disk drive fails during Raid Set expansion and a hot spare is available an auto rebuild operation will occur after the Raid Set expansion is completed All manuals and user guides at all guides...

Page 49: ...Raid Set and move the member drives of the Raid Set to another Rocserve 4RMe while the Rocserve 4RMe is powered ON use the Offline Raid Set Function After completing the function the HDD state will change to Offline Mode To off line a Raid set click on the Offline Raid Set link A Select the RAID SET To Offline screen is displayed showing all existing Raid Sets in the Rocserve 4RMe select the Raid ...

Page 50: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 50 All manuals and user guides at all guides com ...

Page 51: ...he Incomplete Raid Set State Occur If the Rocserve 4RMe is powered OFF and one disk drive is removed or has failed in power OFF state and the Rocserve 4RMe is powered ON the Raid Set State will change to Incomplete The Volume Set will not be visible and the failed or removed disk will be shown as Missing All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 52: ... will change to Degraded To activate the incomplete Raid Set click on the Activate Raid Set link A Select the Raid Set toActivate screen is displayed showing all existing Raid Sets in the Rocserve 4RMe select the Raid Set with Incomplete state which you want to activate in the Select column Click on the Submit button to activate the Raid Set The Volume Set s associated with the Raid Set will becom...

Page 53: ...reate Hot Spare The Create Hot Spare option gives you the ability to define a global hot spare When you choose the Create Hot Spare option in the Raid Set Function all unused non Raid Set member disk drives in the Rocserve 4RMe appear Select the target disk drive by clicking on the appropriate check box Click on the Confirm the Operation and click on the Submit button to create hot spare drive s A...

Page 54: ... this option to remove the Hot Sparefunction from a disk drive Click the Delete Hot Spare function then select the Hot Spare Disk Click on the Confirm The Operation and click on the Submit button in the screen to delete the hot spare disk All manuals and user guides at all guides com ...

Page 55: ...cal disks RAID level refers to the level of data performance and protection of a Volume Set A Volume Set capacity can consume all or a portion of the raw capacity available in a Raid Set Multiple Volume Sets can exist on a group of disks in a Raid Set Additional Volume Sets created in a specified Raid Set will reside on all the physical disks in the Raid Set Thus each Volume Set on the Raid Set wi...

Page 56: ...t channel To create a Volume Set from a Raid Set expand the Volume Set Functions in the main menu and click on the Create Volume Set link The Select the Raid Set to Create Volume on It screen will show all existing Raid Sets Click on the Raid Set where you want to create the Volume Set and then click on the Submit button Configure the Volume Set name Capacity RAID level Stripe Size Cache Mode Init...

Page 57: ...y change the Volume Set size appropriate for your application Greater Two TB Volume Support If the Volume Set size is over 2TB an option Greater Two TB Volume Support will be automatically provided in the screen as shown in the above example There are two options to select No and Yes No Volume Set capacity is set to maximum 2TB Yes Volume Set capacity can be set over 2TB Initialization Mode Set th...

Page 58: ...nsfer mode Channel Select the Host Channel for mapping the Volume Set Options are SATA USB and SATA USB NOTE Only the eSATA port can be used in SATA Data Xfer Mode Select only SATA in the Channel option Drive Drive options are 0 1 2 and 3 Each Host Channel can support maximum 4 Volume Sets eSATA Port Multiplier Emulation DEV 0 3 4 15 Reserved USB LUN 0 3 4 15 Reserved Delete Volume Set To delete a...

Page 59: ...Set Use this function to modify Volume Set configuration To modify the attributes of a Volume Set 1 Click on the Modify Volume Set link 2 Click the Volume Set you want to modify Click on the Submit button The following screen appears All manuals and user guides at all guides com ...

Page 60: ...tribute value After completing the modification click on the Confirm the Operation option and click on the Submit button to save the changes Volume Expansion Volume Capacity Logical Volume Concatenation plus Re stripe Use the Expand Raid Set function to expand a Raid Set when a disk is added to your All manuals and user guides at all guides com ...

Page 61: ...Volume Set can be expanded Click on the Confirm the Operation and click on the Submit button to complete the action The Volume Set starts to expand Volume Set Migration Migration occurs when a Volume Set migrates from one RAID level to another a Volume Set stripe size changes or when a disk is added to a Raid Set Migrating status is displayed in the Volume Set status area of the Raid Set Hierarchy...

Page 62: ...et you want to check Click on Confirm the Operation and click on the Submit button The Checking process will be started Check Volume Set Options Scrub Bad Block If Bad Block Found Assume Parity Data is Good Re compute Parity if Parity Error Assume Data is Good NOTE When the 2 options are not selected the RAID will only check for errors It is recommended that Check Volume Set be performed with the ...

Page 63: ...a Volume Set A Pass Through disk is a separate and individual Raid Set The disk is available to the host as an individual disk It is typically used on a system where the operating system is on a disk not controlled by the RAID firmware To create pass through disk click on the Create Pass Through link under the Physical Drives main menu The setting function screen appears Select the disk drive to b...

Page 64: ... Queuing IDE Data Xfer Mode and IDE Channel IDE Drive To modify the Pass Through drive attribute from the Pass Through drive pool click on the Modify Pass Through link The Select the Pass Through Disk for Modification screen appears Click on the Pass Through Disk from the Pass Through drive pool and click on the Submit button to select the drive All manuals and user guides at all guides com ...

Page 65: ... User Manual Page 65 The Enter Pass Through Disk Attribute screen appears Modify the drive attribute values as you want To save changes click on Confirm the Operation and click on the Submit button All manuals and user guides at all guides com ...

Page 66: ...s option to physically locate a selected drive to prevent removing the wrong drive When a disk drive is selected using the Identify Drive function the LED of the selected disk drive will light To identify a selected drive from the drives pool click on the Identify Drive link The Select the IDE Device For identification screen appears Click on the disk drivefrom the drives list After completing the...

Page 67: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 67 All manuals and user guides at all guides com ...

Page 68: ... and system resource the RAID controller devotes to a background task such as a rebuild operation The Rocserve 4RMe allows user to choose the background task priority High 80 Medium 50 Low 25 and Ultra Low 5 to balance between background task process and Volume Set access For high Rocserve 4RMe performance specify a low value Terminal Port Configuration Baud Rate setting values are 1200 2400 4800 ...

Page 69: ...ly Volume Data Read Ahead This option allows the users to set the Volume Data Read Ahead function Options are Normal Aggressive Conservative and Disabled Stagger Power On Control This option allows the Rocserve 4RMe s power supply to power up in succession each HDD in the Rocserve 4RMe In the past all the HDDs on the Rocserve 4RMe are powered up altogether at the same time This function allows the...

Page 70: ... 120 4 GB drives same capacity as 120 GB so that one could replace the other Multiples Of 1G If you have 120 GB drives from different vendors chances are that the capacity varies slightly For example one drive might be 121 1 GB and the other 121 4 GB This drive truncation mode makes the 121 1 GB and 121 4 GB drives same capacity 121 GB so that one could replace the other No Truncation The capacity...

Page 71: ... s that a problem has occurred Events are classified into 4 levels Urgent Serious Warning and Information SNMP Configuration The SNMP gives users independence from the proprietary network management schemes of some manufacturers and SNMP is supported by many WANand LAN manufacturers enabling true LAN WANmanagement integration To set the SNMP function move the cursor to the main menu and click on t...

Page 72: ...tegories are configured and an error occurs SNMP will send out a message that includes the 3 categories within the message This allows user to easily define which RAID unit is having problem SNMP Trap Notification Configurations Select the desired option After completing the settings click on the Confirm the Operation and click on the Submit button to save the configuration SNMP also works in the ...

Page 73: ... the Operation and click on the Submit button to save the configuration View Events Mute Beeper To view the Rocserve 4RMe s event log information move the cursor to the System Controls menu and click on the System Information link The Rocserve 4RMe s System Events Information screen appears The System Events Information screen will show Time Device Event type Elapse Time and Errors The RAID system...

Page 74: ...eper Generate Test Event If you want to generate test events move the mouse cursor to the main menu and click on the Generate Test Events Link Click on the Confirm the Operation and click on the Submit button Then click on the View Events Mute Beeper to view the test event All manuals and user guides at all guides com ...

Page 75: ...d The password is used to protect the Rocserve 4RMe s configuration from unauthorized access The RAID controller will check the password only when entering the Main Menu from the initial screen The Rocserve 4RMe will automatically go back to the initial screen when it does not receive any command after sometime To disable the password enter only the original password in the Enter Original Password...

Page 76: ...tem User Manual Page 76 Upgrade Firmware Please refer to Upgrading Firmware below for more information Restart Controller Use this function to restart the RAID controller All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 77: ... Raid Set s Volume Set s and physical disk s configuration and information Select the RAID Set Hierarchy link from the Information menu to display the Raid Set Hierarchy screen To view the Raid Set information click the RAID Set link from the Raid Set Hierarchy screen The Raid Set Information screen appears All manuals and user guides at all guides com ...

Page 78: ...nformation such as timeout count media error count and SMART information The SMART information shows two numbers one on the left attribute value and one on the right enclosed in parentheses threshold The higher the attribute value is compared to the threshold value the better If the attribute value becomes smaller than the threshold value the disk is in unstable state All manuals and user guides a...

Page 79: ...e Secure Raid System User Manual Page 79 To view the Volume Set information click the Volume Set link from the Raid Set Hierarchy screen The Volume Set Information screen appears All manuals and user guides at all guides com ...

Page 80: ...4RMe Information screen appears The controller name firmware version serial number main processor CPU data instruction cache size and system memory size speed appear in this screen Hardware Monitor To view the Rocserve 4RMe s controller hardware information click the Hardware Monitor link from the Information menu The Hardware MonitorInformation screen appears All manuals and user guides at all gu...

Page 81: ...cserve 4RMe All specificationsare unchangeable When the threshold values are exceeded warning messages will be indicated through the LCD LEDand alarm buzzer Item Warning Condition Controller Board Temperature 60 Celsius HDDTemperature 60 Celsius Controller Fan Speed 1500 RPM Power Supply 12V 10 5V or 13 5V Power Supply 5V 4 7V or 5 4V Power Supply 3 3V 3 0V or 3 6V DDR Supply Voltage 2 5V 2 25V or...

Page 82: ...roller features flash firmware it is not necessary to change the hardware flash chip in order to upgrade the controller firmware The user can simply re program the old firmware through the RS 232 port New releases of the firmware are available in the form of binary files at vendor s FTP The files available at the FTP site are are usually self extracting files that contain the following XXXXVVV BIN...

Page 83: ...Upgrading Firmware Through ANSI VT 100 Terminal Emulation Obtain the new firmware version for your Rocserve 4RMe controller For Example download the bin file from your vendor s website into the local directory NOTE When there is new boot ROM firmware that needs to be upgraded first upgrade the boot ROM firmware Then repeat the process steps 1 to 9 to upgrade the firmware code after which a RAID co...

Page 84: ...DEM modem under Protocol to set ZMODEM as the file transfer protocol of your terminal emulation software 5 Click Browse Look in the location where the firmware file was saved Select the firmware file name xxxxxxxx BIN andclickOpen All manuals and user guides at all guides com ...

Page 85: ... Manual Page 85 6 Click Send to send the firmware binary file to the RAID controller 7 When firmware downloading is completed the confirmation screen appears Select Yes to start programming the flash ROM All manuals and user guides at all guides com ...

Page 86: ...Manual Page 86 8 When the Flash programming starts a message will show Start Updating Firmware Please Wait 9 The firmware upgrade will take approximately thirty seconds to complete All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 87: ...ser Manual Page 87 10 After the firmware upgrade is completes a message will show Firmware Has Been Updated Successfully Restarting the RAID controller is required for the new firmware to take effect All manuals and user guides at all guides com ...

Page 88: ...e Upgrade Firmwarelink under System Controls menu The Upgrade the RAID System Firmware Or Boot Rom screen appears 2 Click Browse Look in the location where the firmware file was saved Select the firmware file name xxxxxxxx BIN andclickOpen 1 3 Select the Confirm the Operation option Click the Submit button 4 The Web Browser begins to download the firmware binary to the controller and start to upda...

Page 89: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 89 All manuals and user guides at all guides com ...

Page 90: ... Open Computer Management 2 Navigate to System Tools Device Manager Disk Drives Ensure you can see the Rocserve 4RMe RAID Volume If not scan for hardware changes to detect the Rocserve 4RMe RAID Volume 3 Navigate to Storage Disk Management The new disk from Rocserve 4RMe RAID Volume will be displayed All manuals and user guides at all guides com ...

Page 91: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 91 4 Initialize the disk All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 92: ... User Manual Page 92 Creating Partition and Formatting the Disk from PC 1 Right click the disk A pop up menu will appear Select New Partition 2 The New Partition Wizard will be displayed Click Next All manuals and user guides at all guides com ...

Page 93: ...OCSECURE Rocserve 4RMe Secure Raid System User Manual Page 93 3 Select the Partition Type Primary partition Click Next 4 Enter the Partition size Click Next All manuals and user guides at all guides com ...

Page 94: ...E Rocserve 4RMe Secure Raid System User Manual Page 94 5 Assign drive letter Click Next 6 In the Format Partition screen you can specify the Volume label Click Next All manuals and user guides at all guides com ...

Page 95: ... 4RMe Secure Raid System User Manual Page 95 7 To complete the process of creating partition and formatting the disk click Finish The partition will be created and formatted All manuals and user guides at all guides com ...

Page 96: ...e drive F in the example is ready for use Disconnecting the Volume from PC Before you disconnect the Volume from your OS ensure the Volume is not being used 1 In Computer Management System Tools Device Manager Disk Drives right click the Rocserve 4RMe Select Uninstall All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 97: ...RE Rocserve 4RMe Secure Raid System User Manual Page 97 2 A warning message will be displayed Click OK to confirm device removal 3 The device will be disconnected All manuals and user guides at all guides com ...

Page 98: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 98 4 You can then disconnect the eSATA cable from your PC All manuals and user guides at all guides com ...

Page 99: ...ve Depending on your motherboard BIOS some steps here may be different from your actual motherboard 1 Ensure you have created a Raid Set and Volume Set 2 Connect the Rocserve 4RMe to the host system on board SATA port using eSATA cable with eSATA to SATA cable All manuals and user guides at all guides com ...

Page 100: ...r setting the SATA mode save the changes 4 Change the boot order of your motherboard BIOS to boot from CD ROM or USB CD ROM first boot device and Hard Disk Rocserve 4RMe Volume as a second boot device 5 After reboot you can install your OS to the Rocserve 4RMe Volume NOTE You may need to connect a CD ROM drive USB CD ROM drive or other media to install your OS 6 After installing your OS your PC wi...

Page 101: ...serve 4RMe is already connected via eSATA cable or when a MAC server is already running and the eSATA cable from Rocserve 4RMe is plugged in to the eSATA port the Rocserve 4RMe Volume will be automatically detected NOTE Ensure that the MAC OS version supports the eSATA card installed in your system or you may need to install the MAC OS driver for your eSATA card 2 The Rocserve 4RMe Volume is not y...

Page 102: ...sk from MAC 1 Select Rocserve 4RMe Volume from the disk list 2 3 To create a partition select the Partition tab In Volume Scheme select the number of partitions you want Enter Volume Name select the Format type and enter the Volume Capacity Click Apply when done All manuals and user guides at all guides com ...

Page 103: ...Manual Page 103 4 In the Partition Disk screen select Partition to partition the Rocserve 4RMe Volume 5 The Partition will be initialized and formatted When completed The Rocserve 4RMe is ready for access All manuals and user guides at all guides com ...

Page 104: ...ume from MAC 1 To open Disk Utility select Go Utilities Disk Utility Right click the Volume and select the option Unmount Rocserve 4RMeVOL1 The Volume will be un mounted 2 Right click the disk name then select Eject Disk from the pop up menu All manuals and user guides at all guides com ...

Page 105: ...e disk will not be visible from the disk list You can then disconnect the eSATA cable Minimum Requirements for MAC An eSATA card Check the eSATA card model you have to see if the MAC OS driver supports the card Or you may need to install the eSATA card and MAC OS driver All manuals and user guides at all guides com ...

Page 106: ...ist A Device Event Event Type Meaning Action Reading Error Warning HDD reading error Keep Watching HDD status maybe it is caused by noise or the HDD is unstable If it occurs often please replace Writing Error Warning HDD writing error Keep Watching HDD status maybe it is caused by noise or the HDD is unstable If it occurs often please replace ATA Ecc Error Warning HDD ECC error Keep Watching HDD s...

Page 107: ...k air flow and cooling fan of the enclosure and contact us HDD Overheating Urgent Abnormally high temperature detected on HDD over 60 C or 140 F Check air flow and cooling fan of the enclosure V Abnormal Urgent Abnormal voltage detected exceed 5 tolerance 12V is 10 If it occurs only once it maybe caused by noise If it occurs often please check the voltage output of the power Power Failed Urgent Po...

Page 108: ...ode If connected it will show the current SATA transfer mode such as SATA150 If not connected it will show Not Linked If the eSATA cable is connected to the Rocserve 4RMe and to the host system but there is no link check the eSATA cable replace if needed the eSATA card or the on board SATA port try to use other SATA ports if available All manuals and user guides at all guides com ...

Page 109: ...ID 3 o RAID 5 o Dual level RAID o Summary RAID Management o Array Definition o Raid Set o Volume Set Easy to Use Features o InstantAvailability BackgroundInitialization o Array Roaming o Online Capacity Expansion o Online RAID Level and Stripe Size Migration High Availability o Creating Hot Spares o Hot Swap Disk Drive Support o Hot Swap Disk Rebuild All manuals and user guides at all guides com ...

Page 110: ...tripes which can be as small as one sector 512 bytes or as large as several megabytes These stripes are then interleaved in a rotating sequence so that the combined space is composed alternately of stripes from each drive The specific type of operating environment determines whether large or small stripes should be used Most operating systems today support concurrent disk I O operations across mul...

Page 111: ...d System User Manual Page 111 concurrently on different I O operations and thus maximize the number of simultaneous I O operations that can be performed by the array All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 112: ...sk drives that store duplicate data but appear to the computer as a single drive Although striping is not used within a single mirrored drive pair multiple RAID 1 arrays can be striped together to create a single large array consisting of pairs of mirrored drives All writes must go to both drives of a mirrored pair so that the information on the drives is kept identical However each individual dri...

Page 113: ...y one I O request at a time RAID 3 delivers the best performance for single user single tasking environments with long records Synchronized spindle drives are required for RAID 3 arrays in order to avoid performance degradation with short records RAID 5 arrays with small stripes can yield similar performance to RAID 3 arrays Under RAID 5 parity information is distributed across all the drives Sinc...

Page 114: ...rives are used RAID 3 can be used to speed up data transfer and provide fault tolerance in single user environments that access long sequential records However RAID 3 does not allow overlapping of multiple I O operations and requires synchronized spindle drives to avoid performance degradation with short records RAID 5 with a small stripe size offers similar performance RAID 5 combines efficient f...

Page 115: ... drives disk drives that are not yet a part of a Raid Set If there are existing RAID sets with available raw capacity the new Volume Set can be created A new Volume Set can also be created on an existing Raid Set without free raw capacity by expanding the Raid Set using available disk drive s which is are not yet part of a Raid Set If disk drives of different capacity are grouped together in a Rai...

Page 116: ...tores configuration information both in NVRAM and on the disk drives This protects the configuration settings in the case of a disk drive or controller failure Array roaming allows the administrator the ability to move a complete Raid Set to another system without losing RAID configuration and data on that Raid Set If a RAID enclosure fails to work the Raid Set disk drives can be moved to another ...

Page 117: ...sting Volume Set while the server is online and the Volume Set is in use Online RAID level stripe size migration can prove helpful during performance tuning activities as well as in the event that additional physical disk is added to the RAID For example in a system using two drives in RAID level 1 you could add capacity and retain fault tolerance by adding one drive With the addition of third dis...

Page 118: ...ot Swap Disk Drive Support The RAID has a built in protection circuit to support the replacement of SATA II hard disk drives without having to shut down or reboot the system The removable hard drive tray can deliver hot swappable fault tolerant RAID solution at a price much less than the cost of conventional SCSI hard disk RAID This feature is provided in the RAID for advance fault tolerant RAID p...

Page 119: ... external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital cameras printers personal media players and flash drives For many of those devices USB has become the standard connection method USB supports th...

Page 120: ...y checks than the older Parallel ATA interface SATA 1 5 GB s and SATA 3 GB s SATA is designed to be backward and forward compatible with future revisions of the SATA standard External SATA Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances This table shows the real speed of SATA 1 5 Gbits s and SATA 3 GB s SATA 1 5 Gbits s SATA 3 Gbits s Frequency 1500 MHz 3000 MHz Bit...

Page 121: ...100 Cables available for 100m 12 25 V 15 W 63 FireWire 800 786 98 25 100 11 m 12 25 V 15 W 63 FireWire 400 393 49 13 15 Ft 4 5 m 12 25 V 15 W 63 USB 2 0 480 60 5 14 m 5 V 2 5 W 127 USB 3 0 4800 600 TBD 5 V 2 5 W 127 Ultra 320 SCSI 2560 320 39 Ft 12 m No 16 Fiber Channel 4000 400 39 Ft 12 m No 126 Over Copper Cable 16777216 with switches Fiber Channel 10520 2000 6 5 164000 Ft 2 50000 m No 126 Over ...

Page 122: ...and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Forma...

Page 123: ...s in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but a...

Page 124: ...ive indicators Yes Failed drive auto rebuild Yes Online consistency check Yes Online expansion Yes Array Roaming Yes Online RAID level stripe size migration Yes Instant availability and background initialization Yes Environment monitor Yes Auto spare support Yes Bad block auto remapping Yes Remote management Yes MAID support Yes Over 2TB support Windows 2000 SP3 XP SP1 or later Vista Mac OS 10 or ...

Page 125: ...lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product...

Page 126: ...No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser sha...

Page 127: ...s of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service locati...

Page 128: ...ive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANT SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR R...

Page 129: ...randed product at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devi...

Page 130: ...ion in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are registered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respect...

Page 131: ...n customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate_sales Rocstor com Educational sales information academic_sales Rocstor com Federal State Local gove...

Page 132: ...ROCSECURE Rocserve 4RMe Secure Raid System User Manual Page 132 Also available in Tower models ROCSERVE 4RTe All manuals and user guides at all guides com ...

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