HP ProLiant DL370, User Manual

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Configuration and utilities 109
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Diagnostic Utility
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions
that may require attention. ADU can be accessed from the SmartStart CD (" SmartStart software " on page
99 ) or downloaded from the HP website ( http://www.hp.com ).
Remote support and analysis tools
HP Insight Remote Support software
HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X
7, so you can spend less time solving problems and more time focused on your business. You can have
your systems remotely monitored for hardware failure using secure technology that has been proven at
thousands of companies around the world. In many cases, you can avoid problems before they occur.
There are two HP Insight Remote Support solutions:
•
For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to
50 servers and can be installed on a shared HP ProLiant Windows application server. The software
supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers
running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download
from the HP website
( http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA
SE ).
•
For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and
proactive service support for nearly all HP servers, storage, network and SAN environments, plus
selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to
deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website
(
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD ).
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, visit the HP website (
http://www.hp.com/go/insightremotesupport ).
Keeping the system current
Drivers
The server includes new hardware that may not have driver support on all operating system installation
media.