HP jetdirect 250m, User Manual

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HP Customer Care for warranty service
For warranty service on HP Jetdirect products, call the HP Customer Care
Center. See
phone numbers or visit
http://www.hp.com/support/support_assistance and select “
call hp
”. The
HP Customer Care representative will help you with troubleshooting, and
advise you on warranty service. When calling, please have the following
information ready:
●
HP Jetdirect product you are calling about, for example,
“J6039A”.
●
Model number of the product, for example, “Jetdirect 200m”.
●
Serial number of the product.
●
Complete description of the problem.
●
Proof of purchase of your product.
●
Your shipping address.
Service billing (out of warranty)
When ordering a replacement unit for out-of-warranty service, you may
be charged a repair cost. See your HP Authorized Dealer or your local HP
Sales and Service Office representative. Or, you can call HP at (800) 227-
8164 (USA only); prepare to supply shipping and billing addresses and
payment information.
Service outside the USA
Customers outside the USA should contact their HP Authorized Dealer or
HP Sales and Service Office to obtain information on prices, exchange
unit availability, and instructions.