Honeywell HRSD4 User Manual Download Page 123

Page: 123 / 136

Troubleshooting

Document 800-00919

Rev F

123

02/08

Troubleshooting

Problem

Possible Solution

No Power

•

Check power cord connections

•

Confirm that there is power at the outlet

No Live Video

•

Check camera video cable and

connections

•

Check monitor video cable and

connections

•

Confirm that the camera has power

•

Check camera lens settings

•

Check CVBS/VGA switch settings

Live Video Very Bright

If a cable is attached to the "Loop" connector,
ensure that it is connected to a properly
terminated device.

DVR has stopped recording

If hard disk drive is full, you need to either
delete video or set the DVR to the

Overwrite

Mode

DVR displays an error
message stating that the last
recorded image date and
time is later than the current
date and time setting of the
DVR.

The DVR automatically resets the time and
date of the unit, according to the time and date
of the last recorded image.

If this is not the correct time and date, reset the
time and date manually.

If the correct time and date is earlier than the
last recorded image, any video with a later
time and date is lost when resetting the correct
time and date.

Summary of Contents for HRSD4

Page 1: ...Document 800 00919 Rev F 02 08 User Guide HRSD4 Four Channel Digital Video Recorder ...

Page 2: ......

Page 3: ...User Guide ...

Page 4: ... DVR from product name variable added FCC certificate RoHS explanation of Graphical Symbols WEEE changed figure 3 32 Rev D 12 07 Changes to Appendix F Specifications Rev E 12 07 Added CE Compliance section to the front matter p 5 Rev F 02 08 Added a Caution to the Connecting the Power Cord section of the Installation chapter ...

Page 5: ...expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la Classe A est conforme à la norme NMB 003 du Canada CE Compliance This equipment has been tested in accordance with the following directives 2006 95 EC The Low Voltage Directive 2004 108 EC The...

Page 6: ...ypes of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase c...

Page 7: ...r 25 Connecting Alarm Inputs 26 Connecting to the Network Port 28 Connecting to the RS 232C Port 28 Factory Reset 28 Connecting the USB Port 29 Connecting the Power Cord 30 3 Configuration 31 Front Panel Controls 31 Connecting the Infrared Remote Control 34 Turning on the Power 35 Initial Unit Setup 35 Setting Up Your DVR Using the Quick Setup Screen 36 Setting Up Your DVR Using the Normal Setup S...

Page 8: ...ecording Audio 110 Playing Recorded Video 110 Using Digital Zoom in Playback Mode 112 Searching Recorded Video 113 Date Time Search 113 Calendar Search 114 Event Search 115 Text In Search 116 Appendix A USB Hard Disk Drive Preparation 119 Preparing the USB IDE hard disk drive in Windows 2000 119 Preparing the USB IDE hard disk drive in Windows 98 120 Appendix B Text In Query Examples 121 Query Exa...

Page 9: ...ry Reset Switch 29 Figure 2 13 USB Connector 29 Figure 2 14 Power Cord Connector 30 Figure 3 1 DVR Front Panel 31 Figure 3 2 Infrared Remote Control 34 Figure 3 3 Admin Password Screen 35 Figure 3 4 Quick Setup Screen 36 Figure 3 5 Normal Setup Screen 37 Figure 3 6 System Information Screen 38 Figure 3 7 System Information Change Screen 38 Figure 3 8 Virtual Keyboard 39 Figure 3 9 System Upgrade S...

Page 10: ... In Event Action Notify Setup Screen 70 Figure 3 39 Motion Detector Event Action Record Setup Screen 71 Figure 3 40 Motion Detector Event Action Alarm Out Setup Screen 73 Figure 3 41 Motion Detector Event Action Notify Setup Screen 73 Figure 3 42 Text In Event Action Record Setup Screen 75 Figure 3 43 Text In Event Action Alarm Out Setup Screen 76 Figure 3 44 Text In Event Action Notify Setup Scre...

Page 11: ...en 111 Figure 4 7 Digital Zoom Screen 112 Figure 4 8 Enlarged Digital Zoom Screen 112 Figure 4 9 Search Menu 113 Figure 4 10 Date Time Search Screen 114 Figure 4 11 Calendar Search Screen 114 Figure 4 12 Event Log Screen 115 Figure 4 13 Event Search by Event Screen 116 Figure 4 14 Event Search by Camera Screen 116 Figure 4 15 Text In Log Screen 117 Figure 4 16 Text In Search Screen 117 Figure B 1 ...

Page 12: ...Figures 12 ...

Page 13: ...able 3 4 Storage Screen Setup Fields 47 Table 3 5 S M A R T Setup Screen Options 48 Table 3 6 Motion Detection Zone Screen Options 54 Table 3 7 Text In Setup Screen Options 57 Table 3 8 Record Mode Setup Screen Options 62 Table 3 9 Screen Status Icons 80 Table 3 10 Callback Center Pager Codes 93 Table 4 1 Playback Arrow Buttons 111 Table 4 2 Search Menu Functions 113 ...

Page 14: ...Tables 14 ...

Page 15: ...rovides instructions for configuring the DVR It also describes how to configure the infrared remote control Chapter 4 Operation describes live monitoring recording video and audio playing recorded video and searching for recorded video Appendix A USB Hard Disk Drive Preparation describes how to use Microsoft Windows 2000 98 XP Vista operating systems to prepare the USB hard disk drive for computer...

Page 16: ...s should be retained for future reference 3 Cleaning Unplug this equipment from the wall outlet before cleaning it Do not use liquid aerosol cleaners Use a damp soft cloth for cleaning 4 Attachments Never add any attachments and or equipment without the approval of the manufacturer as such additions may result in the risk of fire electric shock or other personal injury 5 Water and or Moisture Do n...

Page 17: ...al power company 9 Power Cords Operator or installer must remove power BNC alarm and other connections before moving the equipment 10 Lightning For added protection for this equipment during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the equipment due to li...

Page 18: ...zed substitutions may result in fire electric shock or other hazards 16 Safety Check Upon completion of any service or repairs to this equipment ask the service technician to perform safety checks to determine that the equipment is in proper operating condition 17 Field Installation This installation should be made by a qualified service person and should conform to all local codes 18 Correct Batt...

Page 19: ...nt to supply circuit and the effect that overloading of circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern 24 Reliable Earthing Grounding Reliable grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct conn...

Page 20: ...Bold Words or characters that you must type The word enter is used if you must type text and then press the Enter or Return key Enter the vehicle ID number Goldwing Values of editable fields that appear in tables on first mention The Background Recording field can be set to one of the following values Enabled Disabled Swiss721 BT bold Menu titles and other items you select Double click FVC Tool ic...

Page 21: ...0 100 Images per Second NTSC PAL Loop Through Video Connectors Continuous Recording in Disk Overwrite Mode 1 USB 1 1 Port Continues Recording while Transmitting to Remote Site and during Playback User friendly Graphical User Interface GUI Menu System Various Recording Modes Time Pre event Alarm Motion Text and Panic Audio Recording and Playback Alarm Connections Include Input Output and Reset Inpu...

Page 22: ... image streaking or tearing Digital video can be indexed by time or events and you can instantly view video after selecting the time or event Your DVR can be set up for event or time lapse recording You can define times to record and the schedule can change for different days of the week and for user defined holidays The DVR can be set to alert you when the hard disk drive is full or it can be set...

Page 23: ...ual User Guide RASplus CD ROM RASplus User Guide Mulitlingual RASplus Software and User Guide RASplus CD ROM DVRNS Server Software and User Guide RASplus CD ROM Infrared Remote Control Required Installation Tools No special tools are required to install the DVR Refer to the installation manuals for the other items that make up part of your system Figure 2 1 4 Channel DVR Rear Panel ...

Page 24: ... 2 3 Video Loop Through Connectors Note The Loop BNC connectors are auto terminated Do NOT connect a cable to the Loop BNC unless it is connected to another terminated device because it will cause poor quality video Connecting Audio Note It is the user s responsibility to determine if local laws and regulations permit recording audio Your DVR can record audio Connect the audio source to Audio In a...

Page 25: ...elect CVBS for spot monitor and select VGA for RGB monitor Figure 2 5 CVBS VGA Switch Note The DVR might not support some LCD monitors or some monitors don t support Multi Sync Note You cannot use spot monitor output and VGA output at the same time Note Set the CVBS or VGA selector switch before turning on the DVR You cannot change the setting while the unit is running Connecting the Monitor Conne...

Page 26: ... male connector which is usually less than 10 feet to the DVR connector Figure 2 7 VGA Connector Note For RGB monitor output set the CVBS VGA selector switch to VGA Connecting Alarm Inputs Note To make connections on the Alarm Connector Strip press and hold the button and insert the wire in the hole below the button After releasing the button tug gently on the wire to make certain it is connected ...

Page 27: ...Reset In An external signal to the Alarm Reset In can be used to reset both the Alarm Out signal and the internal buzzer of the DVR Mechanical or electrical switches can be wired to the ARI Alarm Reset In and GND Ground connectors The threshold voltage is below 0 3V and should be stable at least 0 5 seconds to be detected Connect the wires to the ARI Alarm Reset In and GND Ground connectors Alarm ...

Page 28: ...necting to the RS 232C Port An RS232 port is provided to connect an external modem for remote monitoring configuration and software upgrades and to connect a remote control keyboard Use a modem cable with a DB 9S female connector to connect to the DVR See Chapter 3 Configuration for configuring the modem Figure 2 11 RS 232C Connector Note The DVR is not supplied with a modem cable and many modems ...

Page 29: ...ip into the unlabeled hole to the right of the RS 232C connector 28 Hold the switch until all the LEDs on the Front Panel are lit Note When the DVR successfully resets to factory defaults all the LEDs on the Front Panel flash three times 29 Release the reset switch All of the settings are now at the original settings it had when the DVR left the factory Connecting the USB Port A USB port on the fr...

Page 30: ... NOT BE PINCHED OR ABRADED BY FURNITURE DO NOT INSTALL POWER CORDS UNDER RUGS OR CARPET THE POWER CORD HAS A GROUNDING PIN IF YOUR POWER OUTLET DOES NOT HAVE A GROUNDING PIN RECEPTACLE DO NOT MODIFY THE PLUG DO NOT OVERLOAD THE CIRCUIT BY PLUGGING TOO MANY DEVICES IN TO ONE CIRCUIT Caution In noisy electrical environments use an Uninterruptible Power Supply UPS to minimize the potential of damage ...

Page 31: ...anel Many of the buttons on the front panel have multiple functions The table DVR Front Panel Controls on page 32 describes each button and control Take a few minutes to review the descriptions Use these buttons to initially set up your DVR and for daily operations USB Port CameraButtons LEDs Enter Pause Button Menu Button Infrared Sensor Quad Seq Button Zoom PTZ Button Panic Button Arrow Buttons ...

Page 32: ... which contain only numbers Use the camera buttons in the PTZ mode in the following ways Camera 1 zooms in Camera 2 zooms out Camera 3 controls near focus Camera 4 controls far focus Power LED The POWER LED lights when the unit is On ALARM LED The ALARM LED lights when alarm output or internal buzzer is activated RECORD LED The RECORD LED lights when the DVR is recording When the DVR is in the pan...

Page 33: ...lighted item or complete an entry that you have made In Live Monitoring mode press Enter Pause to freeze the current live screen The screen displays Press Enter Pause again to return to the live monitoring mode In the Playback mode press Enter Pause to pause the video The screen displays Press Enter Pause again in the pause mode to return to the live monitoring mode In the Digital Zoom mode press ...

Page 34: ...urther information on setting the Unit ID If the Unit ID is set from 1 to 4 you must to press ID on the remote control and number button 1 to 4 in order to control that DVR The icon displays when the DVR can be controlled by the infrared remote control If you set the Unit ID of two or more DVRs to 0 you can control those DVRs with the infrared remote control at the same time Note The functions of ...

Page 35: ... Communicating with External Devices Using the RS 232C Port on page 60 record mode see Configuring Recording Settings on page 61 network see Setting Up the DVR Network Connections on page 82 password see Changing Network Passwords on page 83 and Changing the Administrator Password on page 95 Your can set up these items using various screens and dialog boxes 1 Press the Menu button on the front pan...

Page 36: ...lity and select recording speeds from as few as 0 5 ips images per second to as many as 30 ips 25 ips for PAL Highlight the second field beside Recording Speed Quality and select from Very High High Standard and Low Note The DVR has a maximum recording speed of 30 ips per camera However the recording speed may not be achieved when averaged over all cameras Audio Highlight the field beside Audio Re...

Page 37: ... On Off on page 36 The Normal Setup screen gives you access to all the HRSD4 DVR setup screens Figure 3 5 Normal Setup Screen Table 3 3 Quick Setup Screen Options If you select A screen opens where you can System Information Set up system information Storage Check the storage status Camera Set up camera information Network Setup Set up network information Password Change passwords Date Time Set th...

Page 38: ... software 1 Highlight System Information in the Normal Setup screen and press The System Information screen appears Figure 3 6 System Information Screen 2 Highlight Change and press The System Information Change screen appears Figure 3 7 System Information Change Screen Changing the Site Description 1 Highlight the field beside Site Description and press A virtual keyboard appears ...

Page 39: ...r DVRs You cannot use the same number for two or more DVRs that are within the same network 1 Highlight the field beside Unit ID in the System Information Change screen then press 2 Change the number by highlighting it and using the Up and Down arrows to increase and decrease the number Note When the Unit ID is set to 0 the infrared remote control can control that DVR without any additional operat...

Page 40: ...e software connect to the DVR the USB device containing the upgrade package file 2 Highlight Upgrade and press The System Upgrade screen appears see System Upgrade Screen on page 40 The screen displays the upgrade package file name Note If no hard disk drives are installed in the DVR the Upgrade button is disabled Note If the file system on the USB IDE hard disk drive or USB flash drive is NOT FAT...

Page 41: ...without saving the changes Setting up the Date and Time Highlight Date Time in the Main menu and press The Date Time setup screen appears Figure 3 10 Date Time Setup Screen Caution If you set a date and time that is older than some of your recorded images then any images with dates and times later than the new setting will be deleted Changing the Date 1 Highlight the first field beside Date Time i...

Page 42: ...Date Time setup screen and press From the list that appears select the time zone you are in and press Turning Daylight Saving Time On and Off Highlight the field beside Daylight Saving Time in the Date Time setup screen and press Press again to toggle between On and Off Adding Holidays 1 Highlight the Holiday Setup field in the Date Time setup screen and press The Holiday Setup screen appears Figu...

Page 43: ...nc screen appears Figure 3 12 Time Sync Screen 2 Highlight the field beside Automatic Time Sync and press to toggle the Automatic Time Sync On and Off 3 Highlight the field beside SNTP Server and press Change the numbers by highlighting them and using the Up and Down arrows to increase or decrease the number value 4 Highlight the field beside Interval and press Set the time interval for synchroniz...

Page 44: ...on Select Yes and press to continue 7 Highlight the Run as Server field and press to toggle between On and Off When turned On the DVR you are setting up runs as a time server 8 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Setting the Date and Time Formats 1 Highlight the field beside Date Format in the Date Time Setup screen and pres...

Page 45: ... no alarm during the designated time 3 Highlight the field under the Interval heading and press A slide bar appears allowing you to set the check interval from 1 hour to 30 days The Status field displays Good if the DVR is operating according to the user s settings without any problems there was recording OR any alarm occurred during the designated time The Status field displays Bad if there was n...

Page 46: ...larm output from the external alarm out terminal or internal buzzer and press Note Alarm Out cannot be set to Check Point System 4 Highlight the field under Notify and press This toggles between On and Off When it is On the DVR notifies the remote site of its System Good and Record Bad Setting Up the DVR for Storage Highlight Storage in the Main menu and press The Storage setup screen appears Figu...

Page 47: ...ettings Setting the Self Monitoring Analysis and Reporting Technology S M A R T Highlight the S M A R T Setup and press The S M A R T Setup screen appears Note If no hard disk drives are installed in the DVR the S M A R T Setup button is disabled Table 3 4 Storage Screen Setup Fields Field Information Type The Type field displays the type and capacity of the storage device Status The Status field ...

Page 48: ...d Highlight the field beside Period and select from Daily Weekly or Monthly for the checking period Note When selecting Weekly the Day of Week field becomes active under the Period field with choices of Sunday to Saturday When selecting Monthly the Day of Month fields become active under the Period field with choices of the 1st to the 28th day of the month Check Time Highlight the field beside Che...

Page 49: ...nu and press The System Log screen appears Figure 3 17 System Log Screen The events are listed from the most recent to the oldest You can scroll through the list one page at a time by selecting the Up and Down arrows and pressing You can go directly to an event number by 1 Highlighting the event number field left of the Up arrow 2 Pressing 3 Enter the number of the event using arrows 4 Pressing ag...

Page 50: ...ing Camera Input Using the Camera Setup Screen 1 Highlight Camera in the Main menu and press The Camera setup screen appears Figure 3 19 Camera Setup Screen 2 To turn On or Off each camera and also to hide the video from a camera highlight the camera s setup cell under the Setup heading and press A drop down list appears Select from On Off Covert 1 or Covert 2 ...

Page 51: ...with which you can enter camera names Selecting a PTZ Pan Tilt Zoom Device 1 Select the PTZ Device field A list of controllable cameras appears Figure 3 20 PTZ Device List 2 Select from the list the type of camera you have and press You need to connect the camera to the RS 232C terminal on the back of the DVR using the camera manufacturer s instructions Note After you have selected from the menu t...

Page 52: ... give each input a title independently set the inputs as NO normally open or NC normally closed Highlight Alarm In in the Main menu and press The Alarm In setup screen appears Figure 3 21 Alarm In Setup Screen To turn the Alarm In On or Off and to change the setting from NC to NO Setting the Motion Detector Your DVR has a built in video motion detector For each camera you can turn motion detection...

Page 53: ...ive Selecting the Sensitivity Level of the Motion Detector To adjust the sensitivity of the DVR to motion highlight the field under Sensitivity There are five settings with 1 being the least sensitive and 5 being the most sensitive Defining the Motion Detection Area You can define the area of the image where you want to detect motion For example you can choose a doorway 1 Highlight the icon under ...

Page 54: ...nu appears It has the following functions 3 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Setting Up the Text In Feature You can set the DVR to display the text in information 1 Highlight Text In in the Main menu and press The Text In setup screen appears Figure 3 24 Text In Setup Screen Table 3 6 Motion Detection Zone Screen Options ...

Page 55: ...hen turned On the DVR supports up to 4 text inputs If you turn On Multi devices on 1 channel then you can select only VP Filter from the Product Type list If you turn Off Multi devices on 1 channel then you can select Generic Text EPSON POS or VP Filter from the Product Type list 4 Highlight the field beside Product Type and press 5 Select your device from the list Your choices are Generic Text EP...

Page 56: ...Configuration 56 Figure 3 25 Text In VP Filter Setup Screen Figure 3 26 Text In Generic Text Setup Screen Figure 3 27 Text In EPSON POS Setup Screen ...

Page 57: ...irtual keyboard that appears to enter the Transaction End string Refer to the device manufacturer s documentation for the text string that the device sends when a transaction ends X more line s Highlight the X more line s field and press Select the number of additional lines of text that you want the DVR to record You can choose from 0 to 10 Line Delimiter Highlight the field beside Line Delimiter...

Page 58: ... the new text string The DVR recognizes the end of a transaction if there is no text string input during the timeout dwell time after the last text string input You can adjust the timeout dwell from 1 to 300 seconds Display Dwell Highlight the field beside Display Dwell and set the length of time you would like to display text in data You can adjust the display dwell time from 1 to 300 seconds Cas...

Page 59: ...g the day of the week or Holiday on the left of the screen Select an entire block of time by highlighting the time at the top of the screen Select the entire screen by highlighting the empty box in the upper left corner of the screen 3 Press to toggle from No Arming no block to On blue block to Event yellow block 4 Set the Alarm Out to one of two settings When set to On the Alarm Out is active dur...

Page 60: ... the displays on the associated camera screen Note Audio plays through the attached speaker while the DVR is recording audio and the associated camera displays full screen 6 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Note The DVR does NOT record audio when the recording speed is set to less 15 ips 12 5 ips for PAL The DVR may not r...

Page 61: ... Remote Control External Modem Text In or PTZ Note Selecting External Modem in the RS232 field only defines the RS 232C port as being used for the external modem connections See Modem Setup Screen on page 89 for how to set up an external modem Note Selecting PTZ in the RS232 field only defines the RS 232C port as being used for the PTZ camera connections Select the PTZ device in the Camera Setup s...

Page 62: ...esolution and press Note The maximum recording speed is 30 images per second 25 ips for PAL when the resolution is set to Standard However when set to High the recording speed decreases to 15 images per second 12 5 ips for PAL End Of Disk Highlight the field beside End Of Disk and press to toggle between Stop and Overwrite When in the Stop mode the DVR stops recording when the hard disk drive is f...

Page 63: ...l Alarm Out Highlight the field beside On Disk Full Alarm Out and press to toggle between On and Off On Panic Recording Speed Press Panic on the front panel to open the Panic Recording mode In the Record Mode Setup screen you can program the recording speed quality and duration for when the DVR is in the Panic Recording mode Set On Panic Recording Speed from 0 5 to 30 ips 25 ips PAL On Panic Recor...

Page 64: ... and then press The Time Lapse Record Setup screen appears Figure 3 33 Time Lapse Record Setup Screen You can set two different modes of time lapse recording for each of the four cameras For each mode you can set a schedule the recording speed and the recording quality You can also turn time lapse recording on and off Using Keep the continuous pictures you can allocate a portion of the hard disk d...

Page 65: ...applies to the dates you established as holidays when setting Date Time Setting a Schedule for Time Lapse Recording 1 Highlight the desired field under the Schedule heading and press The Camera X Recording Schedule appears X is for the camera number 2 Select a time by doing one of the following Select a specific block of time by highlighting it Select an entire day by highlighting the day of the w...

Page 66: ...DVR to record video based on the Time lapse Recording Schedule defined during Time Lapse Record Setup Highlight the field beside Time Lapse Recording and press to toggle between On and Off Setting the Maximum Amount of Time Lapse Video Storage This feature is useful when you want to keep recorded time lapse video for a different length of time than you want to keep recorded Event video The time la...

Page 67: ...actors such as motion and image complexity Setting the DVR for Pre Event Recording When the DVR is in the Event Record mode it is possible to have it record images before the event occurs The Pre Event Record screen allows you to define how to handle pre event recording From the Main menu select Record then Pre Event Record and press The Pre Event Record setup screen appears Figure 3 35 Pre Event ...

Page 68: ...ll Time from 1 to 300 seconds Note When the DVR is in the Time Lapse mode it ignores the pre event settings and follows the time lapse settings Setting the DVR to React to Events You can program the DVR to do the following actions record activate the alarm output and or notify the remote site whenever sensor motion text in or video loss events are detected Alarm In Event Action Record Setup Screen...

Page 69: ...mber s of the camera s you would like to associate with the sensor Note You can associate multiple cameras with a sensor 3 Highlight the Speed field and select from the drop down menu the number of images per second you would like to record 4 Highlight the Quality field and select from the drop down menu the image quality you want for the recording 5 Highlight the Dwell Time field and set the leng...

Page 70: ... the alarm output terminal that you want to associate with the sensor 4 Highlight the Dwell Time field and set the length of time you want the output activated You can select from 1 to 300 seconds 5 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Alarm In Event Action Notify Setup Screen The DVR can be set to notify the remote site when...

Page 71: ...d be registered in the RASplus Remote Administration System Refer to the RASplus User s Manual When the DVR detects alarm input the displays on each associated camera Motion Detector Event Action Record Setup Screen The DVR can be set to react to motion detection differently Each camera can be assigned a schedule an associated camera a recording speed a video quality a dwell time Highlight Motion ...

Page 72: ... Time field and set the length of time you would like to record for the associated motion event 6 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Motion Detector Event Action Alarm Out Setup Screen The DVR can be set to react to motion events differently by activating an internal buzzer or external alarms Note You can set the DVR for Mo...

Page 73: ...of time for which you want the output activated 5 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Motion Detector Event Action Notify Setup Screen The DVR can be set to notify the remote site when certain motion events are activated 1 Highlight Motion Detector Event Action Notify in the Event Action menu and press The Motion Detector Ev...

Page 74: ...tects motion the displays on each associated camera Text In Event Action Record Setup Screen The DVR can be set to react to text input from the text in device The text in event can be assigned any combination of the following a schedule an associated camera a recording speed a video quality a dwell time Note These procedures are the same for both Mode 1 and Mode 2 Note You can only set Text In Eve...

Page 75: ...images per second you would like to record You can select from 0 50 ips to 30 0 ips 4 Highlight the Quality field and select from the drop down menu the image quality you want for the recording You can select from Very High High Standard and Low 5 Highlight the Dwell Time field and set the length of time you would like to record for the text input You can select from 1 to 300 seconds 6 Save your c...

Page 76: ...ou want the output activated You can select from 1 to 300 seconds 5 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Text In Event Action Notify Setup Screen The DVR can be set to notify the remote site in the case of text in event Highlight Text In Event Action Notify in the Event Action menu and press The Text In Event Action Notify se...

Page 77: ...d be registered in the RASplus Remote Administration System When the DVR detects text input the displays on the associated camera Video Loss Event Action Record Setup Screen The DVR can be set to react differently to video loss from each camera Each camera can be assigned a schedule an associated camera a recording speed a video quality a dwell time Note These procedures are the same for both Mode...

Page 78: ...he drop down menu the image quality you want to record 5 Highlight the Dwell Time field and set the length of time you would like to record for the associated video loss 6 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Video Loss Event Action Alarm Out Setup Screen The DVR can be set to react to video loss differently by activating an ...

Page 79: ... Set the schedule as described earlier see Scheduling an Alarm Output on page 59 3 Highlight the Notify field and press to toggle between On and Off When it is On the DVR notifies the remote site when the DVR loses video input from a camera during a scheduled period of time 4 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Note For the ...

Page 80: ...itle and press to toggle the camera title display On and Off 4 Highlight the field beside Status and press to toggle status display On and Off Note Each icon displayed on the screen describes the system status as in Table 3 9 Table 3 9 Screen Status Icons Icon Name Action Freeze Displays while in Freeze mode Sequence Displays while in Sequence mode Zoom Displays on the enlarged video Remote Contro...

Page 81: ...g helps you to easily and clearly read the text input strings displayed on the screen Highlight the field beside Text In Background color and press to toggle between On and Off Setting Up the Main Monitoring Screen You can adjust the display dwell time for each camera displayed on the main monitor Also you can set the DVR so that the video from the event detected camera is displayed on the main mo...

Page 82: ... The Network Setup screen appears Option Function Sequence Dwell Time Highlight the field beside Sequence Dwell Time and press You can adjust the sequence dwell time from 3 to 60 seconds Note The DVR does not sequence the camera that are experiencing video loss Event Monitoring Highlight the field beside Event Monitoring and press to toggle between On and Off When set to On video from the lowest n...

Page 83: ...ed for another device you can not use it for network setup You must reset this connection See Communicating with External Devices Using the RS 232C Port on page 60 Changing Network Passwords Note These network passwords are case sensitive The factory default password for both the Network Administrator and the Network User is 12345678 Changing the Admin Password 1 Highlight the field beside Admin P...

Page 84: ...t in a safe place After resetting the password the default no longer works If you forget the password the unit must be reset using the Factory Reset button and you risk losing all data settings Setting the Transfer Speed Transfer Speed is the number of images that can be transferred per second for each camera Highlight the field beside Transfer Speed then press to adjust the number Note The maximu...

Page 85: ...en select Setup The LAN Manual Setup screen appears Figure 3 51 LAN Manual Setup Screen Highlight the field beside Type and press to select from Manual DHCP and ADSL PPPoE Setting LAN Parameters Manually 1 Select Manual from the Type field to set up LAN parameters manually Note You need to get the appropriate IP Address Gateway and Subnet Mask from your network administrator 2 Change the numbers b...

Page 86: ...3 52 Port Number Setup Screen Note You need to get the appropriate Port Number for each RASplus related program Admin Watch Search and Callback from your network administrator 5 Change the number by highlighting it and using the Up and Down arrows to increase or decrease the number The factory default Port settings are Remote Admin 8200 Remote Watch 8016 Remote Search 10019 Remote Callback 8201 No...

Page 87: ... without saving the changes Setting Up LAN Connectivity Using the Current IP Address Select DHCP from the Type field and highlight OK to read the current IP Address of the DVR configured by DHCP Dynamic Host Configuration Protocol network Figure 3 53 LAN DHCP Setup Screen Setting Up LAN Connectivity Using ADSL 1 Select ADSL PPPoE to set up the ADSL network The LAN ADSL Setup screen appears Note AD...

Page 88: ...word for ADSL connection Note Entering the ID and Password and highlighting OK reads the current IP Address of the DVR configured by the ADSL network Note If the DVR is configured for DHCP or an ADSL network the IP address of the DVR might change whenever the unit is turned on Setting Up the Modem In the Network Setup screen highlight the field beside Connection and press to toggle between LAN and...

Page 89: ...e Stop Bit and press to choose between 1 and 2 Stop Bits 4 Highlight the field beside Parity and press A drop down list appears You can select from None Odd or Even parity 5 Save your changes by highlighting OK and pressing Select Cancel to exit the screen without saving the changes Note If the RS 232C port is in use for Remote Control Text In or PTZ networking cannot be configured for a modem Reg...

Page 90: ...trator Note You can use the domain name instead of the IP address if you already set up the DNS Server during the LAN Setup 3 Highlight the field beside Port and enter the port number of the DVRNS server The port number can be set from 10000 to 12000 Note The DVRNS server settings on your DVR should match the settings on the registered DVRNS server Any changes on the DVRNS server might cause impro...

Page 91: ...ys in the field beside Help Desk Caution If you want to use the same DVR name registered on the DVRNS server after you have initialized the system using the factory reset you must contact the DVRNS server manager Please record and keep the help desk information before factory reset Caution The DVRNS registration is limited to one DVRNS server The DVR cannot be registered to multiple DVRNS servers ...

Page 92: ... Center Setup screen becomes active 4 Highlight the field beside SMTP Server IP and enter the SMTP server IP address obtained from your system administrator 5 Highlight the field beside E mail recipient and use the virtual keyboard to enter the recipient s e mail address 6 Highlight the field beside E mail sender and use the virtual keyboard to enter the sender s e mail address Note The e mail add...

Page 93: ...Table 3 10 The first three digits of the message are the site ID number The last digits are the type of event For example 0754 means that Site 75 has lost video From the Main menu select Network then Callback Center and then press The Callback Center Modem setup screen appears because you selected Modem as the network connection type in the Network Setup screen see Setting the Connection Type on p...

Page 94: ... use the virtual keyboard to enter a three digit site ID number Note The DVR waits for at least four minutes between pages If another event occurs less than four minutes after the DVR has notified a pager it does not dial the pager again The DVR is programmed this way so that the telephone line does not get tied up 4 Save your changes by highlighting OK and pressing Select Cancel to exit the scree...

Page 95: ...Password function Off If you set the password to Off you are asked to enter the new password and to confirm it before the Password function is turned On Note The Administrator password cannot be turned On and Off Changing the Administrator Password You can change the Administrator password by first entering the current password entering a new password and then confirming the new password 1 Highlig...

Page 96: ... Remote Control Highlight Key Lock On and press Once the buttons are locked you can press any button on the front panel or remote control to display a password screen with which you can unlock the buttons Unlocking the Buttons on the Front Panel or Remote Control Press any button on the front panel or remote control to display a password screen Enter the correct password to unlock the keys The Key...

Page 97: ...ters running Microsoft Windows 98 ME 2000 XP or Vista See Appendix A USB Hard Disk Drive Preparation for information on preparing the external drive for back up Select Clip Copy from the Config screen and press The Clip Copy screen appears Figure 3 61 Clip Copy Screen 1 Connect the USB device to DVR if it is not already connected 2 Highlight the field at the top and press to select the type of the...

Page 98: ...ive capacity and the clip file size Then it asks if you want to continue When the selected drive has more than 2 partitions the Disk Partition Selection screen appears Disk Partition Selection Screen on page 98 If the file system is not FAT32 the TYPE displays NOT Supported Figure 3 62 Disk Partition Selection Screen When clip copying is complete the message Clip copy is complete appears in the to...

Page 99: ...ed or damaged in any way Caution Do NOT disconnect the USB cable or the power from the external drive while backing up video If the external drive is shut down or the USB cable is disconnected while backing up THE DVR SYSTEM MAY NOT WORK NORMALLY OR THE EXTERNAL DRIVE COULD BE DAMAGED and you will get an error message the next time you try to back up If the external drive is shut down or the USB c...

Page 100: ... Loading and Saving DVR Settings The Load Save screen allows you to load saved DVR settings or save the current DVR settings Figure 3 63 Load Save Setup Screen Loading Saved DVR Settings 1 Connect to the DVR the USB device containing the setup file cfg 2 Highlight Load File Name and press The Load Setup screen appears and displays the setup file names that are available 3 Select the desired setup ...

Page 101: ...ing Current DVR Settings 1 Connect the USB device to the DVR 2 Highlight Save File Name and press A virtual keyboard appears with which you can enter a file name 3 Select Save to save the current DVR settings in cfg file format on the USB device Clearing All Data Caution Selecting Clear All Data erases all recorded video 1 Select Config from the Main menu and then highlight and select Clear All Da...

Page 102: ...Configuration 102 ...

Page 103: ...and the day of the week Search through the recorded video using much more sophisticated tools than those available with VCRs Control and view images remotely Record video at the same time you are watching previously recorded video The DVR can be connected remotely using RASplus software for live viewing searching playback and copying video evidence clips using a computer The front panel controls a...

Page 104: ...ched monitor The default mode is to display four cameras at the same time Changing Live Monitoring Views Full Screen Display Press any camera button to display that camera s image full screen Multi View Displays Press QUAD SEQUENCE on the front of the DVR to toggle between quad 2x2 display mode and sequence mode Freezing the Live Monitoring Image Press in the Live Monitoring mode to freeze the cur...

Page 105: ...hen event monitoring is activated the monitoring for all other subsequent events is ignored Overriding the Event Detected Video Setting Press the individual camera button during event monitoring to release the DVR from displaying the current event and to display the selected camera OR Press QUAD SEQUENCE during event monitoring to return to the previous screen format Displaying Text In Data The DV...

Page 106: ...t and right and to tilt the camera up and down Use CAMERA 1 and CAMERA 2 to zoom in or zoom out Use CAMERA 3 and CAMERA 4 to focus the image Note You can only enter the PTZ mode if the RS 232C port is set to PTZ and the PTZ device is selected during the Camera setup The PTZ icon displays on the camera screen Note When the DVR is in the PTZ mode a white line displays around the image Note You canno...

Page 107: ...ng Set Preset to save the settings Or Clicking Quit to close the menu without saving the settings Saving a Preset Camera Position After you have the camera at the desired settings you can save camera position settings as presets so that you can go directly to desired views 1 Select Set Preset in the PTZ Menu The PTZ Preset screen appears Figure 4 4 PTZ Preset Screen 2 Select the number you want to...

Page 108: ...lected camera is Off has lost video or is set to Covert 1 Press PTZ in the PTZ mode to enter the Digital Zoom Mode If a PTZ device is not installed then press PTZ in the live monitoring mode to enter the Digital Zoom Mode directly A small bright box appears over the image when you are in the Digital Zoom mode This box indicates the area to be enlarged 2 Move the position of that box using the arro...

Page 109: ...hout changing the unit from its original factory settings you can use the many tools to set the DVR for your recording needs See Chapter 3 Configuration for detailed descriptions of the recording mode options Note When the DVR is recording video the RECORD LED lights up on the front panel and the icon displays on each camera screen Panic Recording If you have set time lapse or event recording you ...

Page 110: ...nsure that you comply with all local and federal laws and regulations when recording audio Playing Recorded Video You can use the arrow buttons to view recorded video After searching for video the DVR begins playback with the most recent image When playing recorded video after initial playback the DVR starts playing video from the last recalled image If there was any text input during recording th...

Page 111: ...ew to the previous image Note Entering Fast Backward Playback mode from Live Monitoring mode can be password protected Enter Pause Button Press to pause the video on the screen The screen displays Camera Buttons 1 to 4 Press a camera button to display the image of that camera full screen Quad Sequence Button Press QUAD SEQUENCE to change the display format from full screen to quad 2x2 mode when pl...

Page 112: ...s over the image indicating the enlarged area Figure 4 7 Digital Zoom Screen 2 Move the position of the box using the arrow buttons to select the enlarged area and press to enlarge that area A displays on the enlarged screen Figure 4 8 Enlarged Digital Zoom Screen 3 Press PTZ again to release the Digital Zoom Playback mode and return to regular playback mode Note You cannot enter the Digital Zoom ...

Page 113: ... Function Go to the First Displays the first recorded image Go to the Last Displays the last recorded image Date Time Search Searches by date and time see Date Time Search on page 113 for more details Calendar Search Searches for a date using a calendar see Calendar Search on page 114 for more details Event Search Selects video from the event log see Event Search on page 115 for more details Text ...

Page 114: ...deo for the selected date and time displays If no video was recorded at the selected time a blank screen appears 5 Use the arrows to review the video that was recorded before and after the specified date and time Calendar Search 1 Select Calendar Search from the Search menu The Calendar Search screen appears Figure 4 11 Calendar Search Screen Days with recorded video display on the calendar with w...

Page 115: ...nd compiles these log entries in a list The Event Log screen displays this list You can search the Event Log for specific events 1 From the Search menu select Event Search The Event Search screen appears Figure 4 12 Event Log Screen 2 Highlight the event for which you would like to see video 3 Press to extract the event video and display the first image of the event 4 Press or to start playing the...

Page 116: ...st you can specify dates and times for your search In Event Search by Camera you can select the target cameras and event options In Event Search by Event you can select event options for each device 3 After selecting your Search by conditions highlight Find and press to display the search results in the Event Log screen 4 Select Cancel to exit the screen without saving the changes Text In Search T...

Page 117: ...of the event 4 Press to start playing the text in video segment with the text in data on the image 5 Press to pause the video 6 Press again to return to live monitoring Setting up Search Conditions for a Text In Search You can also narrow your event search by selecting Query and setting up the new search condition Figure 4 16 Text In Search Screen You can search video from the first to last record...

Page 118: ...7 Highlight the Comp field and enter the comparison operator using the virtual keyboard 8 Highlight the Value field and enter the comparison value using the virtual keyboard Note The Column and Line fields can be used for more specific searches of the text in data Column indicates the location of each individual category and Line indicates the line where the category is located Change the Column a...

Page 119: ...g under Properties General File System If the file system is NOT the FAT32 format then format the USB IDE hard disk drive using the FAT32 format 15 If the USB IDE hard disk drive is not partitioned go to Administrative Tools in the Control Panel and launch Computer Management Open Disk Management in Storage and right click an unallocated region of the USB IDE hard disk drive Then select Create Par...

Page 120: ...format 5 Run the FDISK utility by clicking Start then RUN Type fdisk and click OK 6 When the MS DOS command prompt appears type Y and press ENTER 7 In the FDISK Option menu choose 5 Change current fixed disk drive 8 Choose the appropriate letter corresponding to the USB IDE hard disk drive 9 In the FDISK Option menu choose 1 Create DOS partition or Logical DOS Drive 10 In the Create DOS Partition ...

Page 121: ...95 total 16 85 Thank you In the above text in data you can find that the comparison value is located at 17th Unit price mark will be ignored automatically 28th Qty and 40th amount characters including spaces from the left In this case you can enter 17 28 and 40 in each Column field For example if you want to search for Coke with a Qty Quantity of more than 1 and Hotdog with an amount totaling over...

Page 122: ... is located at 17th Unit price mark will be ignored automatically 28th Qty and 40th amount characters including spaces from the left but the value of amount category is located on a different line from Item In this case you can enter 17 28 and 40 in each Column field and enter 1 in the Line field for the next line For example if you want to search for Coke with a Qty Quantity of more than 1 and Ho...

Page 123: ... connected to a properly terminated device DVR has stopped recording If hard disk drive is full you need to either delete video or set the DVR to the Overwrite Mode DVR displays an error message stating that the last recorded image date and time is later than the current date and time setting of the DVR The DVR automatically resets the time and date of the unit according to the time and date of th...

Page 124: ...Troubleshooting 124 ...

Page 125: ... 800 00919 Rev F 125 02 08 D Connector Pinouts Figure D 1 Input Connector Pinout Figure D 2 Output Connector Pinout AI 1 to 4 Alarm Inputs 1 to 4 GND Chassis Ground ARI Alarm Reset In NC Normally Closed C Common NO Normally Open ...

Page 126: ...Connector Pinouts 126 ...

Page 127: ...Map of Screens Document 800 00919 Rev F 127 02 08 E Map of Screens ...

Page 128: ...Map of Screens 128 ...

Page 129: ...equency PAL 30 8kHz horizontal frequency 50Hz vertical frequency Video Resolution 720x480 NTSC 720x576 PAL Playback Record Speed images per second Standard 120ips NTSC 100ips PAL High 60ips NTSC 50ips PAL Inputs Outputs Alarm Input 4 TTL NC NO programmable 4 3V threshold Alarm Output 2 relay out terminal block NC NO 0 5A 125VAC 1A 30VDC Alarm Reset Input 1 TTL terminal block Internal Buzzer 80dB a...

Page 130: ...al block Ethernet Port RJ 45 RS 232C Serial Port DB9 P USB Port 1 on front panel 1 1 IR Port 1 Remote Control Storage Primary Storage EIDE hard disk drive 1 Clip Copy USB hard disk drive CD RW drive or Flash Memory General Dimensions W x H x D including BNC plug 13 4 x 1 8 x 12 2 340mm x 46 5mm x 310mm Unit Weight 7 1 lbs 3 2kg Shipping Weight 9 7 lbs 4 4kg Operating Temperature 41 F to 104 F 5 C ...

Page 131: ...ert 50 selecting PTZ devices 51 selection 50 clear all data 101 Clip Copy 97 clip copy screen 97 Config menu 96 connections alarm 27 alarm output 27 audio 24 Network port 28 RS 232C port 28 spot monitor 25 USB ports 29 VGA 26 video input 24 video loop through 24 video out 26 connector pinouts 125 CVBS output setting 25 D date time adding holidays 42 daylight savings time 42 setting the 41 synchron...

Page 132: ...screen 37 notification calling a pager 93 setting callback 91 O on screen display OSD setup 80 overview technical 22 P panic recording 109 passwords changing 83 passwords setting up 94 pinouts I O connector 125 playback 110 buttons 111 using digital zoom 112 Port number setup screen 86 power cord connecting 30 power turning on 35 104 pre event recording 67 PTZ cameras selecting a device 51 Q Quick...

Page 133: ...ions 129 storage auto deletion 63 disk partition 98 setup 46 system alarm out notify check 46 language setting 39 S M A R T setup 47 shutting down the 49 site description 38 system check 45 system information screen 38 unit ID 39 system log viewing the 49 T technical overview 22 text in event action alarm out setup 75 text in event action notify setup 76 text in event action record setup 74 text i...

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Page 136: ...ission from Honeywell Video Systems The information in this publication is believed to be accurate in all respects However Honeywell Video Systems cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes Document 800 00...

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