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Honeywell AlarmNet 7847i-E, Installation And Setup Manual

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7847i/7847i-E Installation and Setup Guide 

6-2

 

 

 

Redir 2 
Service OK

 

The service at AlarmNet Control on Redir 2 is 
functioning.  See below for possible errors that may 
occur at this stage of testing.  

 
 

Testing Redir 3 

 

The first step of the test traces the connection to Redir 3 
at AlarmNet Control. 

 
 

 

 

Testing Redir 3 
Reached Redir 3

 

A successful trace to Redir 3 is indicated here.  See 
below for possible errors that may occur at this stage of 
testing. 

 
 

 

 

Reached Redir 3 
Testing Service

 

After a successful trace 

to

 Redir 3, a test of the service 

at

 

Redir 1 is performed. That is, the first test determines if 
a message can reach AlarmNet Control; this test 
determines if the connection point (Redir) at AlarmNet 
Control knows what to do with the message once it 
receives it. 

 

 

Redir 3 
Service OK

 

The service at AlarmNet Control on Redir 3 is 
functioning.  See below for possible errors that may 
occur at this stage of testing.  

 

 

RDR1  RDR2 RDR3 
 OK        OK      OK

 

A summary of the tests is displayed after Redir 3 is 
tested.  The example shows that the tests of all three 
connection points, or Redirs, were successful.  If an error 
occurred at any point, the summary will display “FAIL” 
under the faulty Redir. 

Possible Errors Running Network Diagnostics 

Errors may occur at either while tracing the connection to a given Redir or while testing the 
service at a given Redir.  The following list highlights the most common errors.  Please 
contact the AlarmNet Technical Assistance Center (TAC) for help regarding any errors NOT 
listed below: 

 

 

Possible Errors 

 

 

 

Testing Redir 

x 

FAIL before Gtwy

 

While tracing the connection to Redir 

x

, the trace fails 

before ever reaching the local gateway (router). 

 

 

Testing Redir 

x 

FAIL at Gtwy

 

While tracing the connection to Redir 

x

, the trace fails 

after reaching the local gateway (router). 

 

 

Testing Redir 

x 

FAIL at Pvt IP

 

While tracing the connection to Redir 

x

, the trace fails 

after reaching the private IP. 

 

 

Testing Redir 

x 

FAIL on IP Addr

 

While tracing the connection to Redir 

x

, the trace fails 

after reaching the public IP. 

 

 

Redir 

x

 

ERR:Proxy 18

 

After a successful trace to Redir 

x

, the test of the service 

timed out without a response. 

 

Summary of Contents for AlarmNet 7847i-E

Page 1: ...4 47 7 7 7 7 7 7 7i i i i i i i i 7 7 7 7 7 7 7 78 8 8 8 8 8 8 84 4 4 4 4 4 4 47 7 7 7 7 7 7 7i i i i i i i i E E E E E E E E I In nt te er rn ne et t I In nt tr ra an ne et t C Co om mm mu un ni ic ca at ti io on n M Mo od du ul le es s With Remote Services Installation and Setup Guide K14175 11 07 Requires Compass Version 1 5 8 54A or higher for IP Downloading ...

Page 2: ......

Page 3: ...n Features 1 4 Specifications 1 4 Mechanical 1 4 Electrical 1 4 Ethernet 1 4 Environmental 1 4 SECTION 2 Mounting and Wiring 2 1 Mounting the 7847i 7847i E 2 1 Wiring the 7847i 7847i E 2 2 Wiring for ECP 4204 and Two 4204 Modes 2 2 Wiring for Zone Trigger Mode 2 3 Power Connections and Options 2 4 Ethernet Connections 2 4 Initial Power Up Sequence 2 5 SECTION 3 Programming the 7847i 7847i E 3 1 Ge...

Page 4: ...mmands 5 1 Programmer Keyboard Commands 5 1 System Status Displays 5 2 SECTION 6 Network Diagnostics 6 1 Running Network Diagnostics on the 7847i 7847i E using AlarmNet 6 1 Possible Errors Running Network Diagnostics 6 2 Running Network Diagnostics on the 7847i E using a Private LAN 6 3 Possible Errors Running Network Diagnostics using a Private LAN 6 4 Appendices A 1 Appendix A Summary of LED Ope...

Page 5: ...aseT connection to a hub or router Installs behind firewalls without compromising network security Supports dynamic or static IP addressing Quick connection to compatible Honeywell series control panels Simple programming using a 7720P programming tool or AlarmNet Direct website Reports fire burg and status messages via the Internet or Intranet for 7847i E Allows uploading and downloading of contr...

Page 6: ...are Module Version 1 0 contained in the Honeywell products has NIST approval Listings for this approval can be found at http csrc nist gov cryptval aes aesval html Certification number 127 Enterprise Encryption Related Functions The previous paragraph described general encryption and how it functions with AlarmNet When used in a Private closed network or Enterprise installations some additional pr...

Page 7: ...ls and provides 2 way communication with the control using ECP messaging The control treats the module as a Long Range Radio LRR device so program the control accordingly including setting the module s proper LRR device address Panel generated reports are sent in Contact ID format The module also supports two hardwire zone trigger inputs zones 6 and 7 these report in Ademco High Speed format Zone ...

Page 8: ...utput Terminal 11 can serve as a fail safe trigger for module fault conditions If used the fault relay will trip when the following conditions occur tamper loss of network connectivity the device is not registered and the device is remotely disabled by AlarmNet Alarm reporting for the noted condition must be enabled for it to trigger the fault relay Cover tamper condition Tamper Rpt option Specifi...

Page 9: ...ing in the mounting surface while passing the wires cable through the opening in the case back or through the removable knockouts located on the bottom of the back cover 3 Secure the case back to the mounting surface using four screws supplied 4 When all wiring is completed attach the case front of the unit to the case back Attach the top first then press the bottom section inward until it snaps i...

Page 10: ... s ECP terminals in parallel with keypads and other peripheral devices VIP module etc Wire length gauge limitations are the same for the module as they are for keypads and other peripheral devices To wire the module for ECP communication see Figure 3 and do the following Table 1 Wiring connections for ECP or 4204 modes 7847i 7847i E Control Terminal 3 V 12 V Aux Terminal 4 GND Ground Terminal 5 Da...

Page 11: ...rigger mode the negative triggering voltage must be less than 1 0V NOTE LynxR and LynxR EN have a designated trigger for V trigger Connect a wire from the triggering source bell output voltage trigger etc of the control panel to the zone input of the module and connect a common ground between the module and control panel UL The configurations shown in Figures 5a and 5b have not been evaluated by U...

Page 12: ...lating the total load on the auxiliary power output of the control panel 20mA must be budgeted for the 7847i 7847i E Under normal operating conditions the unit will not pull more than 20mA however it will draw 75mA during a transmission Connect the wires from the and terminals of the DC power source to terminals V and GND on TB1 of the 7847i 7847i E Observe Polarity If using an external power sour...

Page 13: ...TOOL MODE AND STATUS INDICATOR SWITCH TAMPER SWITCH IB SERVICE Figure 8 Ethernet Connections Initial Power Up Sequence Before connecting power check that the following have been completed Terminal block TB1 V and GND terminals are connected to the control panel s auxiliary power output 12 VDC nominal Power up the control panel Initially all 7847i 7847i E programming options are set to the factory ...

Page 14: ...7847i 7847i E Installation and Setup Guide 2 6 ...

Page 15: ...hrough the AlarmNet Direct website Through use of a 7720P Programming Tool Through a programming mode in control panel on panels that support this option e g Vista 128BP and FBP Using the AlarmNet Direct Website To program the module via the website if you are already signed up for this service go to https services alarmnet com AlarmNetDirect userlogin aspx If you are not signed up for this servic...

Page 16: ...For scrolling option list No SHIFT function 0 0 For entering the number 0 No SHIFT function ENTER ENTER Press to accept entries No SHIFT function Active only when the Exit Programming Mode prompt is displayed Using the Control Panel Programming Mode Some control panels support programming of the 7847i 7847i E through the control panel programming mode e g Vista 128BP If programming through the con...

Page 17: ...e answer Y to the Change Password prompt then press the Enter key when prompted for the new password and its confirmation 6 Enter Password 0 9 A F N S T X Y This prompt is displayed if Y was pressed in Prompt 4 or 5 Enter a 4 digit password 0 9 A F N S T X Y Re enter the password as confirmation If the password doesn t match the first entry the following is displayed followed by the Exit Prog Mode...

Page 18: ...eature The device address must be unique from the normal LRR Device Address Prompt 28 and the Keypad Address used for Remote Access or Direct Wire downloading The address used must also be enabled as a 4204 relay module in Vista and First Alert control panels See Important Information above Important Information Regarding Private LAN mode 7847i E only 1 Prompts 13 20 apply only if Private LAN was ...

Page 19: ...ng you will need secondary account information unless using a Private LAN 7847i E The City ID CS ID or Subscriber ID of the secondary account must differ from that of the primary account If Private LAN 7847i E is enabled Prompts 24 27 will not be displayed 21 Primary City ID _ 01 99 Enter the 2 digit primary city ID 01 99 decimal 22 Primary CS ID 01 FE Enter the 2 digit primary central station ID ...

Page 20: ...ce to the system is desired and the control panel supports it DO NOT connect an actual keypad or any other device assigned to this address 2 If using a compatible LynxR I series control when available this address must be set to 1 3 This address must be unique from the Device Address entered in Prompt 28 32 Supervision 24 Hours _ 24 Hours 1 Hour US UL Line 6 Min CN UL Line Lvl 3 3 Min US UL Line 9...

Page 21: ... Regarding Zone Input Options ECP mode supports two optional hardwire zone input triggers by making connections to the module s zone 6 and or zone 7 terminals and programming the appropriate zone trigger options below Each zone input can be programmed to cause an alarm under one of the following conditions V where a positive voltage causes an alarm for normally low connections voltage trigger NO N...

Page 22: ... 255_ 12 digit xxx xxx xxx xxx 0 0 0 0 not used Enter the 4 part address assigned to the Gateway The four parts of the address must be separated by spaces displayed as periods in Review mode 51 DNS Serv IP Addr 255 255 255 255_ 12 digit xxx xxx xxx xxx 0 0 0 0 not used Enter the 4 part IP address assigned to the DNS Domain Name System server The four parts of the address must be separated by space...

Page 23: ... be programmed to detect a single pulse on the input characteristic of a Panic indication on the Lynx Control Panel If the programming option Lynx Panic is enabled the unit reports an alarm on zone 3 when it detects this single pulse No restores are reported for this zone Zones 3 4 5 6 and 7 are voltage trigger inputs located on TB1 pins 6 10 If the Lynx Panic feature is being used do not connect ...

Page 24: ...ce 2 action is selected Selection of momentary activation will cause the unit to generate an alarm and NOT a restore even if the unit is programmed to send a restore for the given zone In 4204 mode messages are reported in ADEMCO High Speed format Zone alarms status 7 are reported with 1 alarm or 3 restore displayed in the zone position for the respective zone e g alarm on zone 2 5155 5555 7 resto...

Page 25: ...Exit Prog Mode Y N_ Y N ESC Exits program mode Press N to go back to Prompt 3 Press ESC to load factory defaults Refer to the Exiting Programming Mode paragraph in this section 9 Device Mode ECP _ ECP Zone Trig 4204 Emu Two 4204s Press the space key to scroll through the modes of operation Press ENTER to select mode See Table 3 for ECP mode programming Important Information Regarding Multi Mode In...

Page 26: ... desired and go to Prompt 18 Installation Key Select the Fail to CS IP2 option if a secondary Central Station IP address is desired 15 Secondary CS IP 255 255 255 255 12 digit xxx xxx xxx xxx Enter the 4 part secondary CS IP address of the 7810iR ent receiver at the reporting center to which this device will report The 4 parts of the address must be separated by spaces NOTE This entry CANNOT be le...

Page 27: ...ss 12 For other controls see the control panel s Installation and Setup Guide NOTES 1 The 4204 protocol limits address range to 01 15 If using 2 4204 mode the 7847i 7847i E assigns the second 4204 to the next higher device address e g if entering address 12 for the first 4204 then address 13 is automatically assigned to the second 4204 module Program the control panel accordingly 2 The device addr...

Page 28: ...g 2 4204 mode 27 Supervision 24 Hours _ 24 Hours 1 Hour US UL Line 6 Min CN UL Line Lvl 3 3 Min US UL Line 90 Sec CN UL Line Lvl 4 90 Sec CN UL Line Lvl 5 75 Sec None 30 Day The AlarmNet network or the 7810iR ent if Private LAN is enabled on the 7847i E must hear at least one supervisory message from the module during this supervision period otherwise AlarmNet or the 7810iR ent if Private LAN is e...

Page 29: ... restores are generated for a Panic alarm Important Information Regarding Zone Input Options If desired 4204 mode supports two optional hardwire zone input triggers by making connections to the module s zone 6 and or zone 7 terminals and programming the appropriate zone trigger options below NOTE These triggers are not available when using 2 4204 mode Zone Trigger Mode provides six hardwire zone i...

Page 30: ... zones 1 6 in zone trigger mode zones 1 3 in 4204 mode zones 1 7 in 2 4204 mode is set for Report Only if Armed the conditional arming zone becomes unavailable for reporting as it is reserved for the arming trigger connection PROMPTS ZONE TRIG 4204 2 4204 ENTRY OPTIONS DESCRIPTION 33 Trip Inputs 1or2 w Bell Out N _ Y N Use if the zone 1 and 2 connection to the control s bell output causes a bell f...

Page 31: ...e 1 trigger otherwise uses normal input signal 38 Restore Zn1 Y N Y _ Y N Enables restore reporting for zone 1 39 Delay Zn1 secs 00 _ 01 15 00 no delay Defines the reporting delay in seconds for zone 1 40 Rpt Zn1 ONLY if Armed N _ Y N Report alarms on zone 1 ONLY if the conditional zone zone 7 in zone trigger mode zone 4 in 4204 mode or zone 8 in 2 4204 mode is triggered armed If N always reports ...

Page 32: ... N _ 2 4204 only Y N Reports alarms on zone 4 ONLY if the conditional zone zone 7 in zone trigger mode zone 8 in 2 4204 mode is triggered armed If N always reports alarms on zone 4 55 Zn5 Trigger Type V _ EOLR V V Selects the triggering method for this zone input Press the space key to scroll through choices 56 Invert Zn5 Y N N _ Y N Inverts the alarm and normal states of the zone 5 trigger otherw...

Page 33: ...splayed if zone 7 is not used as the conditional arming trigger zone 71 Rpt Zn7 ONLY if Armed N _ Y N Reports alarms on zone 7 ONLY if the conditional zone zone 4 in 4204 mode zone 8 in 2 4204 mode is triggered armed If N always reports alarms on zone 7 2 4204 mode If any zone is programmed to Report Only if Armed or if tamper is enabled skip to Prompt 73 Use DHCP 72 Delay Zn8 secs 00 _ 2 4204 onl...

Page 34: ...without changing any of the values If a value requires change simply type in the correct value When the last field is displayed the REVIEW question again appears To exit the programming mode press N in response to the REVIEW question and refer to Exiting Programming Mode below Exiting Programming Mode To exit the programming mode press N in response to the REVIEW question Then press Y to the Exit ...

Page 35: ...ives a registration validation indicating that the account is now enabled You can register the 7847i 7847i E by one of the following methods Through the AlarmNet Direct website Through use of the Tamper Switch Through use of a 7720P Programming Tool By phone Registering through AlarmNet Direct Website does not apply if using Private LAN If you have programmed the module through AlarmNet Direct you...

Page 36: ...method of registration lets the installer monitor the registration process Registering Once the installation is complete press the key on the 7720P The registration message is sent and the unit waits for the acknowledgment Registration SUCCESS If this is a new installation and the city central station and customer numbers have been correctly entered the 7847i 7847i E is registered and this message...

Page 37: ...ng an existing module section below for further displays Registration BAD 2nd ID Need PIN Displayed if this is a repair replacement or an error was made in programming the Secondary account information of 7847i 7847i E for an existing account This prompt appears for 2 seconds See the Replacing an existing module section below for further displays Registration BAD Pri 2nd Need PIN Displayed if this...

Page 38: ...E Each attempt causes a substitution alarm to be sent to the central station Register by Phone You can register the module by calling the AlarmNet Technical Assistance Center TAC at 1 800 222 6525 You will need the following information MAC number found on the label Subscriber information provided by the central station including a city code CSID and a subscriber ID When instructed to do so triple...

Page 39: ...ule is in sync with network D Physical Link GOOD Network Diagnostics Display Indicates whether device has detected a physical connection to the internet Press the space key to go to the next field NIC IP Address xxx xxx xxx xxx IP Information Display Displays the IP address assigned to this device Press the space key to go to the next field Subnet Mask xxx xxx xxx xxx Displays the 32 bit address m...

Page 40: ...to go to the previous field 12345678 Tm Flt 5555555x 5 OK Two 4204 Emulation Mode Displays the zone and system fault status Press the space key to go to the next field Press the backspace key to go to the previous field 1234567 Tm Flt 5555555 5 OK Zone Trigger Mode The status of the unit can be viewed on the 7720P The status display includes Zone input status 1234567 the numbers 1 7 represent the ...

Page 41: ... E will register with AlarmNet Refer to Section 4 Registration DN arrow Enter PIN Registration with PIN for Replacement Module Registers a replacement unit with AlarmNet once programmed using the existing PIN If Private LAN is enabled down arrow is not applicable 0 Force Server Update Y N_ Force Upload of Configuration File to Server Pressing Y will force the device to upload its entire configurat...

Page 42: ...7847i 7847i E Installation and Setup Guide 5 4 ...

Page 43: ...edir 1 is indicated here See below for possible errors that may occur at this stage of testing Reached Redir 1 Testing Service After a successful trace to Redir 1 a test of the service at Redir 1 is performed That is the first test determines if a message can reach AlarmNet Control this test determines if the connection point Redir at AlarmNet Control knows what to do with the message once it rece...

Page 44: ...isplayed after Redir 3 is tested The example shows that the tests of all three connection points or Redirs were successful If an error occurred at any point the summary will display FAIL under the faulty Redir Possible Errors Running Network Diagnostics Errors may occur at either while tracing the connection to a given Redir or while testing the service at a given Redir The following list highligh...

Page 45: ...mines if the connection point CSIP at the 7810iR ent knows what to do with the message once it receives it CSIP 1 Service OK The service at the 7810iR ent on CS IP 1 is functioning See below for possible errors that may occur at this stage of testing Testing CSIP 2 The first step of the test traces the connection to CS IP 2 at the 7810iR ent Testing CSIP 2 Reached CSIP 2 A successful trace to CS I...

Page 46: ...ts is displayed after CS IP 3 is tested The example shows that CS IP 2 and or CS IP 3 are not programmed Possible Errors Running Network Diagnostics using a Private LAN Errors may occur at either while tracing the connection to a given 7810iR ent or while testing the service at a given 7810iR ent The following list highlights the most common errors Please contact the AlarmNet Technical Assistance ...

Page 47: ...STATUS green MESSAGE yellow FAULT red 7847i E 025 V0 YELLOW MESSAGE RED FAULT GREEN STATUS Figure 11 7847i 7847i E Status Display LEDs with Front Cover Installed Each LED can have four different states ON OFF FAST BLINK and SLOW BLINK Throughout this document the following key is used to describe LED state ON 7847i E 033 V0 OFF FAST BLINK SLOW BLINK Figure 12 LED Key ...

Page 48: ...sage waiting for network ACK SLOW BLINK Idle power abnormal In unison with green LED registration in progress RED FAULT ON No contact with the network OFF Normal SLOW BLINK Loss of communication with the panel ECP fault FAST BLINK No network contact AND loss of communication with the panel FAULT RED MESSAGE YELLOW STATUS GREEN A FAULT RED MESSAGE YELLOW STATUS GREEN B Figure 13 A Registered 7847i ...

Page 49: ...i 7847i E Network Connectivity Display The Network Connectivity Display consists of three LEDs They function as follows LED COLOR LED LABEL DESCRIPTION YELLOW NETWORK COLLISION BLINKING Network collision detected OFF Normal 1 ST GREEN LINK SPEED ON 100 MB S link to Internet OFF 10 MB S link to Internet 2 ND GREEN ETHERNET LINK ACTIVITY ON Ethernet link detected OFF No Ethernet link detected FAST B...

Page 50: ...d network carrier status When the switch is held down LED 1 red LED on the left will be off and the LEDs from left to right have the following meanings Table 7 LED Functions with Mode and Status Indicator Switch Depressed LED 1 red LED 2 1 st yellow LED 3 2 nd yellow LED 4 1 st green OFF in combination with LED 3 in combination with LED 2 Web Connection Table 7a Operation Modes OPERATION MODE LED ...

Page 51: ...41C 08xx 5555 5551 7 5555 5553 7 ECP Supervision E355 C0000 R355 C0000 5555 5515 5 5555 5535 5 Primary CS IP Supervision 7847i E Private LAN ONLY E954 C0951 R954 C0951 5555 5551 5 5555 5553 5 Secondary CS IP Supervision 7847i E Private LAN ONLY E954 C0952 R954 C0952 5555 5551 1 5555 5553 1 Swinger Suppression 0D00 0005 0 Telco 5555 5155 6 5555 5355 6 Open Close 2 sent in selected zone 4 sent in se...

Page 52: ...7847i 7847i E Installation and Setup Guide B 2 ...

Page 53: ...by cable as shown below to the panels listed NOTES 1 For Direct Wire IP downloading on Commercial Fire panels e g VISTA 128FBP FA1700C Program Field 3 19 Enable J2 Header Printer Port must be set to 1 2 This feature is not available if device is set for zone trigger mode 1 2 3 4 5 6 7 8 9 NU VISTA 128BP 250BP FA1660C J8 CONNECTOR VIOLET GREY YELLOW RED GREEN BROWN BLUE BLUE WHITE BLACK I N 2 I N 3...

Page 54: ...nstallation and Setup Guide K10178V1 and the Compass IP Downloading Supplement K10441V1 for setup instructions The figures below show data flow depending on whether the system is set up for use with the Internet or Intranet INTERNET ALARMNET ROUTING CENTER COMPASS VISTA PANEL 7847i 7847i E Figure 17 Internet Flow Diagram VISTA PANELS CONTROL SERVER COMPASS 7847i E DATA SERVER 7810iR ent Figure 18 ...

Page 55: ...nternet Protocol IP Address A unique number consisting of four parts separated by periods sometimes called a dotted quad for example 204 17 29 11 assigned to every computer workstation connected to the Internet IP numbers can be static assigned and unchanging or dynamic assigned via DHCP at each and every startup ISP Internet Service Provider LAN Local Area Network MAC Address The hardware address...

Page 56: ...7847i 7847i E Installation and Setup Guide D 2 ...

Page 57: ...NOTES ...

Page 58: ...7847i 7847i E Installation and Setup Guide NOTES ...

Page 59: ...NOTES ...

Page 60: ...7847i 7847i E Installation and Setup Guide NOTES ...

Page 61: ...NOTES ...

Page 62: ...7847i 7847i E Installation and Setup Guide NOTES ...

Page 63: ... or NOT USED GND 12V DC IN NOT USED NOT USED MODE AND STATUS LED DISPLAY MODE AND STATUS INDICATOR SWITCH TB 1 6 7 8 5 10 11 9 2 3 4 1 TAMPER SWITCH CONNECTOR FOR USE WITH DCID ONLY 1 TB1 Wiring for 7847i 7847i E Internet Intranet Communication Module TB1 2 x 4204 Mode 4204 Mode Zone Mode ECP Mode WIRE COLOR 1 2 3 12VDC 12VDC 12VDC 12VDC RED 4 GND GND GND GND BLK 5 ECP IN ECP IN Z1 Z2 ECP IN YEL 6...

Page 64: ...OF IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER S OWN NEGLIGENCE OR FAULT Seller does not represent that the product s it sells may not be compromised or circumvented that the product s will prevent...

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