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Harman Martin VDO Fatron 20, User Manual

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Harman Martin VDO Fatron 20 User Manual Download Page 39

Troubleshooting

 39

Troubleshooting 

Problem

Probable cause(s)

Remedy

Control is lost and activating 
magnetic ‘control button’ causes 
VDO Fatron to show constant or 
flashing red status indication.

Error has occurred.

Check that system is correctly connected, set up 
and running.
Hold magnet over ‘control button’ until LEDs 1 - 4 
turn blue, then move magnet away, to reboot VDO 
Fatron.
Restart P3 or DMX controller.

Product seems completely 
dead.

Product has gone into thermal protection 
shutdown.

Check product temperature readouts on P3 system 
controller. Reduce ambient temperature by 
providing ventilation or fan cooling, for example.

No DC power to product.

Check 48 VDC power supply and cables

Internal fault. 

Disconnect from power. Do not attempt repairs 
yourself. Contact Martin® Service or an authorized 
Martin® service partner for assistance.

VDO Fatron does not display as 
intended. 

Bad 48 VDC power transmission.

Inspect connections and cables. Correct poor 
connections. Repair or replace damaged cables.

Bad data transmission.

Inspect connections and cables. Correct poor 
connections. Repair or replace damaged cables.

Incorrect mapping or addressing of products.

Check product address and controller settings. 

Product in installation is defective and is 
disturbing data transmission.

Substitute known good products one at a time until 
normal operation is regained. Have faulty product 
serviced by Martin® Service.

Table 8: Troubleshooting

www.audiovias.com

Summary of Contents for Martin VDO Fatron 20

Page 1: ...VDO Fatron User Manual www audiovias com ...

Page 2: ...ial or economic loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this document Martin HARMAN and all other trademarks in this document pertaining to services or products by Martin Professional or its affiliates and subsidiaries are registered as the property of HARMAN Professional Denmark ApS Martin VDO Fatron products are covered by pate...

Page 3: ...l dimensions are in millimeters Fatron 20 with Round Diffuser Fatron 20 with Square Diffuser 68 80 42 80 Fatron 20 with No Blend Diffuser Lens Array Narrow 91 Tube external Ø 48 51 67 Low profile Half coupler Rigging Clamp 92 30 www audiovias com ...

Page 4: ...4 VDO Fatron Family Safety and Installation Guide 40 54 27 90 Ø 13 Parallel Coupler 80 70 60 65 75 Sliding Bracket All dimensions are in millimeters Curving Coupler 62 129 www audiovias com ...

Page 5: ...5 196 Ø28 Spigot Adapter All dimensions are in millimeters 121 60 40 Floor Stand two required per fixture 73 98 Linear End to end Coupler Pt No 91611843 26 180 www audiovias com ...

Page 6: ...ng optical accessories 24 System installation 25 Installing a P3 system 25 Installing a DMX controlled system 27 System setup 34 Pixels and segments 34 Setting up for P3 display 34 Setting up for DMX control 34 Using the VDO Fatron 36 P3 display 36 DMX control 36 Magnetic control button 36 Flightcase system 37 Service and maintenance 38 Cleaning 38 LED performance 38 Installing new software 38 Tro...

Page 7: ...does not have user serviceable parts LEDs are not replaceable Refer any operation not described in this manual to Martin Global Service or Martin authorized service agents If you have any questions about how to operate the VDO Fatron safely please contact your Martin supplier or call the Martin 24 hour service hotline on 45 8740 0000 or in the USA on 1 888 tech 180 PROTECTION FROM ELECTRIC SHOCK R...

Page 8: ...s If you supply VDO Fatron fixtures with DC power from a Martin P3 PowerPort 1500 Do not connect more than one chain of fixtures to one DC output on the P3 PowerPort 1500 Since the P3 PowerPort 1500 has four DC outputs you can connect a maximum of four chains of fixtures to one P3 PowerPort 1500 Do not exceed the maximum total length of fixtures that you can include in one chain see Table 1 Do not...

Page 9: ...at each time you reach a the maximum total length of fixtures in one chain or b 50 m 164 ft total length of the chain or c the PSU output s maximum power rating whichever you reach first you must create a new chain of fixtures that is connected to a new 48 VDC power output PROTECTION FROM BURNS AND FIRE The VDO Fatron is cooled by convection Ensure sufficient ventilation by providing free airflow ...

Page 10: ... more than once around the rigging truss for example If the primary attachment fails the safety cable must catch the fixture before the fixture has dropped 10 cm 4 in Ensure that the installation hardware and supporting surface or structure can hold at least 10 times the weight of all the devices they support Block access below the work area and work from a stable platform whenever installing serv...

Page 11: ...cable transmits both power and data External power and data processor Martin P3 PowerPort 1500 or P3 PowerPort 1000 IP and simple cabling system For dimensions drawings of all the products in the VDO Fatron family please see the VDO Fatron Product Support pages on the Martin website at www martin com Martin user documentation is supplied with products and available for download from www martin com...

Page 12: ...ures will still light at the maximum ambient temperature of 55 C but output will be considerably reduced This feature avoids blackouts due to protective thermal shutdowns Flightcases See below For convenience and protection we recommend that you use the flightcases and flightcase extenders available from Martin for the VDO Fatron See Accessories on page 47 The VDO Fatron Flightcase accepts 5 x 100...

Page 13: ... power video data BBD type male input connector B 48 VDC power video data BBD type female output thru connector C Magnetic control sensor encased inside fixture can be activated using accessory tool D Safety cable attachment E Sliding bracket B B A C C E E D www audiovias com ...

Page 14: ...permanent installation in wet locations Do not submerge it or expose it to high pressure water jets If you need to create a permanent installation in a wet location consider using the Exterior Pixline range of products from Martin A small amount of water may enter and be visible between the clip on optical cover diffuser and the fixture this is normal and can be ignored but remove the cover and wi...

Page 15: ...hown in Figure 3 on page 15 and into the channel in the back of the fixture Slide the nut along the channel to the center of the fixture 4 See Figure 4 Tighten the supplied Torx bolt into the nut to a torque of 8 Nm so that the safety cable attachment bracket is held securely 5 Obtain a safety cable that is approved as a secondary attachment for the weight it will secure Pass the safety cable thro...

Page 16: ...ing bar If you prefer and if space allows you can fasten the Low Profile Rigging Clamps available from Martin directly to the VDO Fatron without using sliding brackets Low Profile Half Coupler Clamps must be installed in place of the sliding brackets shown at E in Figure 2 on page 13 Each 1000 mm fixture must be supported by at least two clamps located at each end of the fixture close to the fixtu...

Page 17: ...e attachment on page 15 Pass the captive nut of a safety cable attachment bracket D into the cutout B and into the channel in the back of the fixture 6 Slide the bracket D along the channel in the back of the fixture until it is in the center of the fixture 7 Tighten the Allen hex screw on the safety cable bracket to a torque of 8 Nm so that the bracket is clamped onto the fixture 8 Pass the heads...

Page 18: ...d of the other sliding bracket mounting bolt into the cutout J and into the channel in the back of the fixture 5 Arrange the brackets so that they are in the center of the fixture as shown in Figure 8 then tighten the self locking nuts on the mounting bracket and the Allen screw on the safety cable attachment bracket to a torque of 8 Nm so that the brackets are clamped onto the fixture The fixture...

Page 19: ...xtures may cause injury or damage if they fall you must also fasten a safety cable attachment bracket to each fixture so that you can attach each fixture to a secure anchoring point Pass fasteners through the cutouts and into the channels in the back of fixtures in a suitable order so that curving brackets safety cable attachment brackets and half coupler clamps can be arranged correctly 2 Fasten ...

Page 20: ...h fixture with its own safety cable as described in Safety cable attachment on page 15 Use minimum two sliding brackets or half coupler clamps per 1000 mm fixture Use minimum one sliding bracket or half coupler clamp per 320 mm fixture The various options for mounting the VDO Fatron are covered below Mounting on a rigging truss of similar bar using sliding brackets Warning Do not mount VDO Fatron ...

Page 21: ...and 320 mm fixtures To mount a vertical column of VDO Fatron fixtures 1 See Figure 11 You will need one end to end coupler each time you join two fixtures together and two sliding brackets for each 1000 mm fixture or one sliding bracket for each 320 mm fixture 2 Install the sliding brackets or half coupler clamps on the fixtures using M6 bolts washers and nuts see Sliding brackets on page 15 or Lo...

Page 22: ...s provided or with M6x10mm bolts and self locking nuts 2 To install these items pass the captive nuts or bolt heads on the items through the cutout and into the channel on the back of the VDO Fatron in the correct order so that the items are located as shown in Figure 13 Locate the safety cable attachment bracket C close to the center of the fixture and locate the sliding brackets A close to the c...

Page 23: ...fety cable attachment bracket close to the center of the fixture and the parallel couplers close to the ends of the fixture Fasten the items to the fixture by tightening the screws provided or bolts 3 If you are installing the array on a rigging truss or other structure bolt a half coupler type rigging clamp or a similar type that completely encircles the truss chord securely to each sliding brack...

Page 24: ...rom a stable platform 2 Grasp the diffuser with pipe grips and the jaws available from Martin or press the lever ends of two Magnetic Swiper Test Tools see B in Figure 14 between one side of the diffuser lens and the fixture Lift the diffuser out of its clip and away from the fixture Securing optical accessories with locking screws See Figure 15 Optical accessories diffusers and lens arrays are se...

Page 25: ... hybrid cables with BBD connectors see BBD extension cables on page 47 Warning Do not exceed the maximum total length of fixtures and total cable length per chain given in Safety limits for connecting devices on page 8 4 If necessary to protect from water dirt etc install blanking caps see Connectors on page 48 on the output connectors of the last fixtures on the chain 5 Connect each chain of VDO ...

Page 26: ... P3 PowerPort 1500s 9 Connect the P3 PowerPort 1500 to AC mains power at 100 240 V 50 60 Hz as described in its user manual 10 Connect the P3 system controller to AC mains power and power the controller on You can now configure the system at the P3 controller See System setup on page 34 Max 4 chains per P3 PowerPort 1500 AC mains power P3 System Controller P3 PowerPort 1500 P3 PowerPort 1500 AC ma...

Page 27: ...that apply to the chain of fixtures and cable see Safety limits for connecting devices on page 8 take priority and must be respected in all cases If you need to take the DMX signal from the end of a chain of VDO Fatron fixtures connect a DMX Lead out Cable see Accessories on page 47 to the output connector of the last fixture on the chain The Lead Out Cable has a 5 pin female XLR connector with st...

Page 28: ...re 18 DMX controlled system using the Martin P3 PowerPort 1500 lead in cable DMX RDM Splitter if used XLR4 XLR5 Hybrid lead in cable XLR4 XLR5 See Safety limits for connecting devices on page 8 before creating a chain BBD to BBD extension cable if needed BBD to BBD extension cable if needed P3 PowerPort 1500 P3 PowerPort 1500 AC mains power AC mains power AC mains power to BBD to BBD www audiovias...

Page 29: ...of the last fixtures on the chain There is no need to install DMX termination plugs as fixtures have integral DMX termination 6 See Figure 19 Connect a Martin 5 pin male XLR female and 4 pin male XLR to female BBD adapter cable P N 91616049 to the start of each chain Connect the 5 pin male XLR connector on the adapter cable to a DMX link that carries a DMX signal from an RDM compliant DMX controll...

Page 30: ...r and data link Figure 20 DMX controlled system using the Martin IP66 PSU 240W lead in cable DMX RDM Splitter if used Martin IP66 PSU Hybrid lead in cable Martin IP66 PSU See Safety limits for connecting devices on page 8 before creating a chain BBD to BBD extension cable if needed BBD to BBD extension cable if needed Martin IP66 PSU 240W Martin IP66 PSU 240W www audiovias com ...

Page 31: ... to install DMX termination plugs as fixtures have integral DMX termination 6 See Figure 19 Connect a Martin 5 pin male XLR female and male Martin IP66 PSU 240W to female BBD adapter cable P N 91616050 to the start of each chain Connect the 5 pin male XLR connector on the adapter cable to a DMX link that carries a DMX signal from an RDM compliant DMX controller such as the Martin M1 or M PC Connec...

Page 32: ... a generic PSU lead in cable DMX RDM Splitter if used Hybrid DC lead in cable External PSU Inline fuse required if PSU does not have 8 A overcurrent protection External PSU Inline fuse required if PSU does not have 8 A overcurrent protection See Safety limits for connecting devices on page 8 before creating a chain Do not exceed PSU output rating BBD to BBD extension cable if needed BBD to BBD ext...

Page 33: ...le 4 on page 9 5 See Figure 23 If the PSU does not have constant overcurrent protection that will limit current to 8 A on the DC output used install an inline fuseholder with a 7 5 A or 8 A fuse on the white ve power wire of a Martin Power and Data Adapter Cable XLR5 power to BBD 0 25 m P N 91616048 You can use a 30 amp automotive type inline fuseholder with a 7 5 A blade fuse Connect the 5 pin ma...

Page 34: ...le DMX controller such as the Martin M PC Windows application running on a PC connected to a USB DMX interface such as the Martin M DMX Interface Box or the Martin M1 DMX RDM control console The interface on the Martin M1 monitor screen is basically identical to the Martin M PC interface DMX control channels DMX controllers send control data to devices over DMX control channels in DMX universes On...

Page 35: ...ore than one channel so it uses the DMX address channel and the channels immediately above it For example one VDO Fatron fixture set to RGB mode and set to DMX address 1 will use DMX channels 1 3 Channel 4 will be available for use as a DMX address for the next device Setting up via RDM using Martin M PC Using an RDM compliant DMX controller such as Martin M PC you can communicate with the VDO Fat...

Page 36: ...obe effects and pre programmed FX dynamic effects Segment mode uses the first seven DMX channels of Basic mode plus three channels per segment for segment level RGB color mixing strobe effects and pre programmed FX 320 mm fixtures are divided into 4 segments 1000 mm fixtures are divided into 10 segments Pixel mode uses the first seven DMX channels of Basic mode plus three channels per pixel for pi...

Page 37: ...ountered a fatal error and can not run Perform a factory reboot followed by a firmware upload Red Flashing No control source detected Connect a P3 system controller or DMX source to the network Green Flashing Ready VDO Fatron connected to P3 controller but not mapped onto the canvas Set up the P3 controller to use the VDO Fatron Green Constant Running normally in P3 mode None Cyan Flashing Ready V...

Page 38: ...arette smoke Airborne dust from stage effects building structures and fittings or the natural environment in outdoor locations for example If one or more of these factors is present inspect products soon after installing them to see whether cleaning is necessary Check again at frequent intervals This procedure will allow you to assess cleaning requirements in your particular situation If in doubt ...

Page 39: ...mple No DC power to product Check 48 VDC power supply and cables Internal fault Disconnect from power Do not attempt repairs yourself Contact Martin Service or an authorized Martin service partner for assistance VDO Fatron does not display as intended Bad 48 VDC power transmission Inspect connections and cables Correct poor connections Repair or replace damaged cables Bad data transmission Inspect...

Page 40: ...robe Random strobe slow fast 4 0 255 Strobe duration 0 1 second 5 0 1 255 FX selection No FX output controlled on RGB channels FX selection see Pre programmed FX on page 43 6 0 126 127 128 129 255 FX speed modifier depending on effect Fast slow Stop Slow fast 7 0 1 2 3 34 35 36 37 100 101 120 121 140 141 255 FX synchronization No sync Fixture offset 10 Fixture offset 10 Fixture offset 350 Synchron...

Page 41: ... effect Fast slow Stop Slow fast 7 0 1 2 3 34 35 36 37 100 101 120 121 140 141 255 FX synchronization No sync Fixture offset 10 Fixture offset 10 Fixture offset 350 Synchronized No function reserved for future use Random start Random duration No function reserved for future use Segment control 8 0 255 Segment 1 Red 0 100 9 0 255 Segment 1 Green 0 100 10 0 255 Segment 1 Blue 0 100 11 0 255 Segment ...

Page 42: ...pending on effect Fast slow Stop Slow fast 7 0 1 2 3 34 35 36 37 100 101 120 121 140 141 255 FX synchronization No sync Fixture offset 10 Fixture offset 10 Fixture offset 350 Synchronized No function reserved for future use Random start Random duration No function reserved for future use Individual pixel control 8 0 255 Pixel 1 Red 0 100 9 0 255 Pixel 1 Green 0 100 10 0 255 Pixel 1 Blue 0 100 11 0...

Page 43: ... wave crossfade between inner and outer pixels In out step step between inner and outer pixels In out pulse pulse inner pixels wait pulse outer pixels wait No function reserved for future use Movie flicker Electric arc Atomic lightning Thunderstorm No function reserved for future use Random chase quarter of pixels Water drop intensity ripple from inner to outer pixels No function reserved for futu...

Page 44: ...se RGB to inverted color in out wave RGB to inverted color in out step RGB to inverted color in out pulse No function reserved for future use Special FX Police chase Nightrider Stars Fiberoptic white Fiberoptic mix Plasma Starfield Colorwave Noise Snowflakes Rain No function reserved for future use Channel DMX Value Function Table 13 Pre programmed FX www audiovias com ...

Page 45: ...ontroller or RDM compliant controller Control resolution 16 bit P3 or 8 bit DMX control of each color Color and intensity calibration Pixel level DMX compliance USITT DMX512 A RDM compliance ANSI ESTA E1 20 Firmware update Via P3 System controller DMX channels VDO Fatron 20 320 mm 3 10 19 55 VDO Fatron 20 1000 mm 3 10 37 157 Signal Protocol P3 via Martin P3 PowerPort or DMX direct Optics Minimum L...

Page 46: ...ding bracket accepts M12 bolt Connections Power and data input 6 pin custom BBD type IP66 rated Power and data thru 6 pin custom BBD type IP66 rated Hot plugging compatible Electrical Nominal input voltage 48 VDC 4 Maximum power consumption all LEDs at full intensity VDO Fatron 20 320 mm 20 W Maximum power consumption all LEDs at full intensity VDO Fatron 20 1000 mm 60 W Power supply options Marti...

Page 47: ... 91611812 VDO Fatron Round Diffuser 1000 mm P N 91611814 VDO Fatron Round Smoked Diffuser 1000 mm P N 91611816 VDO Fatron Square Diffuser 1000 mm P N 91611818 VDO Fatron Square Smoked Diffuser 1000 mm P N 91611820 VDO Fatron 20 NoBlend Diffuser 1000 mm P N 91611826 VDO Fatron 20 NoBlend Smoked Diffuser 1000 mm P N 91611828 VDO Fatron 20 Lens Array Narrow 1000 mm P N 91611832 Combined DC power and ...

Page 48: ...rference that may cause undesired operation Canadian Interference Causing Equipment Regulations Règlement sur le Matériel Brouilleur du Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le Matériel Brouilleur du Canada Protection of IT Equipment...

Page 49: ...www audiovias com ...

Page 50: ...www audiovias com ...

Page 51: ...www audiovias com ...

Page 52: ...www martin com Olof Palmes Allé 18 8200 Aarhus N Denmark Tel 45 8740 0000 Fax 45 8740 0010 www audiovias com ...

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