44
TLC 2100
271-0498-4852503#
APPENDIX D: PERIODIC MAINTENANCE AND TECHNICAL SUPPORT
What?
The only end-user maintenance recommended is keep-
ing the video heads and lower cylinder clean. The three
most important ways to maintain cleanliness and maxi-
mize the useful life of the video heads are as follows:
1.
Use only RECOMMENDED tapes:
GYYR TDK MAXELL BASF
2.
Stay within the recommended maximum tape passes:
RECORD/
MAXIMUM
PLAY HRS.
PASSES
2 - 6
50
18 - 72
20
120 - 168
15
175 - 240
10
360 - 960
5
00 (One Shot)
2
3.
Operate in an environment as cool (no lower than
40° F) and as dust free as possible.
When?
Every year or approximately 10,000 TOTAL USAGE
HOURS as shown in the Systems Data submenu, the
unit should be inspected and serviced by a competent,
trained technician. Servicing the unit on a regular basis
will minimize potential problems and unexpected fail-
ures.
System Data
Exit
Head Usage:
2000
Total Usage:
2000
Part: 8201540 Rev. N/C
Version: 0.17
About
How?
Video Head Cleaning: The recorder has an internal
automatic video head cleaning system. If playback has
excessive noise across the entire video picture and the
appropriate Tracking Control does not help, a video
head cleaning may be necessary.
The internal head cleaning system can be activated by
ejecting the tape and reinserting. If that procedure does
not help and a service technician is not available and
time is of the essence, the 3M brand cleaning cassette has
been found to be acceptable (please follow instructions)
and can be purchased locally.
For major cleanings, contact a qualified service techni-
cian or call the number below to receive the name and
phone number of the nearest Authorized Service Center
(call from 5 a.m. to 5 p.m. Pacific Time):
1-800-445-9524 extension 1
(all 50 States & Canada) or
1-714-772-1000 or
1-714-780-7939 FAX or
1-714-780-7943 FAX
Need Help?
For operational, application and technical questions, call
call from 5 a.m. to 5 p.m. Pacific Time:
1-800-854-6854
(all 50 States & Canada) or
1-800-388-6363 FAX
1-714-772-1000
(8 a.m. to 5 p.m. Pacific Time)
For technical support, call:
1-800-926-2609
(all 50 States & Canada) or
1-800-388-6363 FAX
In addition, after hours ON-CALL operational, technical
and application support is available by calling:
1-800-926-2609
1-800-445-9524
Preventative Maintenance...
After 8000 hours or 1 year, potential wear problems
begin to increase. To minimize down time, the unit
should be completely serviced by a local Authorized
Service Center or
GYYR Service Group.
GYYR Service Group
offers spare parts sales, repairs, and
refurbishments. In addition, customized service pro-
grams are available. For more information, call:
1-800-445-9524
extension 1 for Parts Sales
1-800-445-9524 extension 2
for Repair Lab
1-800-445-9524 extension 5
for Administration
