May 16, 2016
T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual
85
Operational problems
Operational problems
For the corrective actions in this section, refer to the T2 User Manual for detailed
instructions.
System problems
For the corrective actions in this section, refer to the T2 User Manual for detailed
instructions.
Problem
Possible Causes
Corrective Actions
A clip does not play,
even though similar
clips play on the same
channel.
The clip does not match
current channel settings
or the clip is corrupt.
If the clip appears grayed-out it means it does not
match current channel settings. Check the clip’s
properties and verify they are correct for the video
standard, and other current settings. Compare
properties with those of a clip that plays correctly.
If properties are correct the clip is corrupt. Delete
and re-record the clip.
A clip can not be edited. The clip is locked.
Unlock the clip.
Cannot load and play a
list.
The playlist does not
match current channel
settings or the playlist is
corrupt.
If the playlist appears grayed-out it means it does
not match current channel settings. Check the
video standard in the property of the source clip
for each event in the playlist. Compare properties
with those of a playlist that plays correctly. If
properties are correct the playlist is corrupt.
Delete and re-make the playlist.
Cannot control a
channel from the local
T2. Controls are
disabled.
The channel and the
channel’s control mode is
set to Remote.
Turn off the Remote mode. Or alternatively,
enable local operations while being remote
controlled.
Problem
Possible Causes
Corrective Actions
R1 channels does not
record.
R1 channel is configured
for incorrect video
standard.
Check the current setting of R1 channel for video
standard. Verify that the video input signal is the
correct standard.