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5-1

Chapter 5 Maintenance

5.1 Checking the Printer Information

[Printer Information] dialog screen

The [Printer Information] dialog screen is used to display various types of information

for the print heads and cartridges, and also to perform print head maintenance.*

* This function is enabled when the printer is in the power-on status.

CHECKPOINT

Click the [Refresh] button to display the most recent printer information.

[Printer Information] tab

Click this tab to display print head
and cartridge information.

[Maintenance] tab

Click this tab to perform
print head maintenance.

Summary of Contents for JW220-06

Page 1: ...JW220 06 USER S MANUAL MANUAL NO JW220 UM 151...

Page 2: ...he Manual This category provides information that if ignored is highly likely to cause fatal or serious injury to the operator This category provides information that if ignored is likely to cause fat...

Page 3: ...result in a fire hazard or electric shock Metallic objects such as necklaces Objects such as glasses vases houseplants etc that contain water or other fluids If any of these objects does come into co...

Page 4: ...is being used If the stand is not fixed in place the printer may tip over and cause injuries Avoid using the printer in the following loca tions Use in such locations may result in a fire hazard or el...

Page 5: ...e paper feed cassette is mounted A2 size paper feed cassette Standard When the paper guide table is mounted When using the printer on a desktop When using the printer on its optional stand At least 30...

Page 6: ...ect multiple devices to the same power outlet Use of the printer in such a condition may result in a fire hazard or electric shock Do not bundle or tie wrap the power cable Use of a bundled power cabl...

Page 7: ...akage from the exposed or damaged areas may result in a fire hazard or electric shock As a general rule do not use an extension cord Use of an extension cord may result in a fire hazard or electric sh...

Page 8: ...fy the printer Such actions may result in a fire hazard or electric shock If the printer makes an unusual noise gener ates smoke overheats emits a strange odor or otherwise functions abnormally immedi...

Page 9: ...cal components may result in a fire hazard or electric shock If such items or fluids fall or are spilled inside the printer immediately turn off the power remove the power plug from the power outlet a...

Page 10: ...solvent coming into contact with any of the internal electrical components may result in a fire hazard or electric shock CAUTION At least once a year remove the power plug from the power outlet and c...

Page 11: ...eads and ink cartridges in a location out of the reach of small children If ink is licked or ingested accidentally consult a doctor immediately Do not drop or shake the print heads or ink cartridges S...

Page 12: ...the temperature dropped below 10 C allow sufficient time for the printer to become acclimatized to room temperature the operating environment specification is the range from 15 C to 30 C before mount...

Page 13: ...using a cut sheet remove the creased section before loading the sheet in the printer Notes on the ink cartridges Do not leave an ink cartridge that has been removed from the printer lying around for...

Page 14: ...Notes on connecting the printer to a power outlet Always leave the printer connected to a power outlet The printer periodically performs automatic maintenance operations in order to maintain print qua...

Page 15: ...gainst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cau...

Page 16: ...ormation or wish to make other comments or suggestions 4 Notwithstanding the stipulations in the preceding paragraph Graphtec Corporation assumes no liability for damages resulting from either the use...

Page 17: ...able 2 1 2 2 Attaching the A2 size Paper Feed Cassette 2 1 2 3 Connecting to the Power Supply 2 2 2 4 Turning the Power On and Off 2 2 Turning the Power On 2 2 Turning the Power Off 2 2 2 5 Mounting t...

Page 18: ...11 About This Driver tab 4 12 4 5 Printer Information Button 4 13 Data Information tab 4 13 Printer Information tab 4 14 Maintenance tab 4 16 4 6 Message Displays 4 17 Chapter 5 Maintenance 5 1 5 1 C...

Page 19: ...3 6 2 The Printer Does Not Operate Correctly 6 4 6 3 When Printing is not Satisfactory 6 5 6 4 If the Paper Becomes Jammed 6 6 Removing jammed roll paper 6 6 Removing a jammed cut sheet 6 8 6 5 What t...

Page 20: ...earest Graphtec representative Printer unit 1 USB cable 1 Power cable 1 Ink cartridges Black cyan magenta yellow 1 of each Roll paper stocker 1 assembly Software package CD ROM 1 Printer driver User s...

Page 21: ...reen when data is being received from the computer 11 CAUTION LED Lights orange when the printer is out of paper 12 ERROR LED Lights red when there is a paper jam when the print head carrier stops or...

Page 22: ...the A2 size cassette to enable automatic feeding of paper to the printer 1 Please note that only paper of the same size can be loaded at one time in the cassette The number of cut sheets that can be l...

Page 23: ...en fasten it in place with the two setscrews provided Paper guide table Phillips screwdriver provided with the printer Setscrews 2 2 Attaching the A2 size Paper Feed Cassette Attach the A2 size paper...

Page 24: ...OWER button on the printer s control panel When the printer is in the power on status the POWER button lights blue DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT ERROR ON Turning the Power Off Press th...

Page 25: ...on LED lights blue DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT ERROR ON 2 Open the maintenance cover at the left hand side of the printer Maintenance cover 3 The print head carrier moves to the prin...

Page 26: ...maged making the print head unusable Do not touch the metallic parts of the print head or the print head section itself Such actions will adversely affect the printing Moreover there is a risk of dama...

Page 27: ...2 5 8 Gently close the maintenance cover...

Page 28: ...cover at the right hand side of the printer Ink cartridge cover Ink holder 1 2 2 Align each ink cartridge with its corresponding rail on the ink holder and then insert it gently until it clicks into...

Page 29: ...nk cartridges have been mounted gently close the ink cartridge cover CHECKPOINT The printer driver can be used to check the status of the print heads and the ink cartridges For further details see Cha...

Page 30: ...ch any of the internal components of the printer other than the cutter holder Take care with the blade inside the cutter Roll paper cutter Note The roll paper cutter is a consumable item 1 Press the p...

Page 31: ...ective tape with sponge attached Roll paper cutter Take care with the blade tip 4 Hold the roll paper cutter by its lock tab and insert the cutter firmly into the holder After the roll paper cutter ha...

Page 32: ...shapes Make sure that the cable is oriented correctly before making the connection USB cable Computer USB interface connector IMPORTANT Make sure that the USB cable is firmly inserted into the interfa...

Page 33: ...n settings and other details 1 Use the two screws provided with the Ethernet adapter to attach the adapter to the printer Ethernet adapter 2 Mount the Ethernet print server on the Ethernet adapter Pri...

Page 34: ...2 12 4 Connect the AC adapter to the print server AC adapter Power cable Print server 1 2 3...

Page 35: ...ycled paper content Suitable for outputting check prints Thick matte JC R STM2 STM2 117 Approx 153 Plain paper is used as the base white paper suitable for graphics Suitable for outputting color drawi...

Page 36: ...zes paper widths ISO A1 Paper width 594 0 mm ISO A2 Paper width 420 0 mm ISO A3 Paper width 297 0 mm JIS B2 Paper width 515 0 mm JIS B3 Paper width 364 0 mm ARCH 24 Paper width 24 inch CHECKPOINT Plea...

Page 37: ...ter is used to cut roll paper the operating environment may cause slight changes in the paper size the length in the paper feed direc tion to occur Roll paper Printing can be performed in the area up...

Page 38: ...enu 5mm 5mm 13mm 5mm Print area Right edge Paper size Left edge Paper feed direction Leading edge Trailing edge Expanded print area Printing can be performed in the area up to 5 mm from all the edges...

Page 39: ...int area the print quality may deteriorate at the trailing edge The guaranteed area for accurate printing is the area where the margins are 5 mm for the leading edge 13 mm for the trailing edge and 5...

Page 40: ...the leading edge is straight before loading the paper in the printer Loading roll paper 1 Press the printer s POWER button to turn on the printer Check that the POWER button LED lights blue Note Immed...

Page 41: ...ss door 4 Insert the roll paper stocker holding the roll into the stocker holders making sure that the flange is at the right Stocker holders Flange 5 Pull a length of paper out from the roll making s...

Page 42: ...he paper back onto the roll At this time make sure that the left and right edges of the roll paper are flush with the core 3 Press the CANCEL button on the control panel and check that the ERROR LED r...

Page 43: ...forms an initialization operation Wait until the initialization operation has been completed before proceeding with the paper removal operation 2 Press the REVERSE button on the control panel to feed...

Page 44: ...he edges of the paper when handling it Load cut sheets individually Loading cut sheets 1 Press the printer s POWER button to turn on the printer Check that the POWER button LED lights blue 2 Check the...

Page 45: ...rinting directions of standard size printing paper Feed rollers Cut sheet Cut sheet loading direction Cut sheet A beep sound is emitted when the cut sheet is inserted in the printer When the sheet is...

Page 46: ...a cut sheet 1 Press the printer s POWER button to turn on the printer Check that the POWER button LED lights blue 2 Press the FORWARD button on the control panel to feed the sheet in the forward dire...

Page 47: ...printed on the stock tray CAUTION Plain paper is the only type of paper that can be loaded in the A2 size paper cassette When using cut sheets of tracing or other thin paper load each sheet manually o...

Page 48: ...e A2 size paper feed cassette has been mounted correctly Incor rect mounting may result in a paper jam or incorrect feeding of the paper When using the printer with the A2 size paper feed cassette att...

Page 49: ...ace is face down and then insert the stack of printing paper standard size plain paper in the stock tray Check that the orientation of the paper is correct and that the stack is not too high Align the...

Page 50: ...ing paper Paper stack height Printing surface 3 Attach the paper guide table IMPORTANT Make sure that the paper guide table is attached correctly Check that the protru sion at the left underside of th...

Page 51: ...e number of sheets for printing to 1 in the printer driver If the number of sheets has been set to a multiple number the paper loaded in the cassette will be used for printing the second and subsequen...

Page 52: ...irections of standard size printing paper Feed rollers Cut sheet Cut sheet loading direction Cut sheet A beep sound is emitted when the cut sheet is inserted in the printer When the sheet is inserted...

Page 53: ...rling guides into the holes provided on the printer and then slide them to the right to lock them in place Anti curling guides IMPORTANT Be sure to attach the anti curling guides when using thin paper...

Page 54: ...from a Windows application follow the procedure described below IMPORTANT When executing a printing operation from the computer insofar as possible close all the other applications that are not being...

Page 55: ...screen click the Preferences button to open the Printer Settings screen and use the Base Setting Options and Graphics tabs to make settings such as the paper type and feed method and the print quality...

Page 56: ...Docu ment menu Check that the print job is deleted Print job 3 If the printer continues to process the print job and the DATA LED green is flashing press the CANCEL button DATA CAUTION CANCEL FORWARD...

Page 57: ...at are necessary for the output of CAD drawings The printer status can be checked at the Printer Information dialog screen Data Information tab Click this tab to display a list of the printer driver s...

Page 58: ...other special applications where there is no Print Area The actual printing or output area is displayed here The displayed size represents the print size after the print margins have been subtracted M...

Page 59: ...es Click the Printer Information button to open the Printer Information dialog screen The Printer Information dialog screen is used to display information relating to the print heads and ink as well a...

Page 60: ...r check prints only To even out the printing make the Speed Precedence settings shown below and then perform printing Printer driver setting Speed Precedence Base Setting tab Print quality High qualit...

Page 61: ...n the X and Y directions in 0 1 mm increments Paper cut Use this parameter to select whether or not to perform cutting of the paper after a printing operation Select either Perform cut or No cut This...

Page 62: ...ings to a file and to load saved settings Register Use this button when you want to change the color line width of colors displayed on the screen Depending on the application software it may not be po...

Page 63: ...nted Only part of the data is printed Output Vector Data Only This parameter enables fast printing of drawings mainly CAD drawings where the lines text and so forth are drawn using vector data However...

Page 64: ...ence between the light and dark areas Brightness Use this parameter to adjust the overall shading Saturation Use this parameter to adjust the hue of intermediate color areas This setting can be specif...

Page 65: ...version information provide various other useful functions such as a link to the Graphtec web site checking information related to your printer and downloading of the most recent driver Be sure to ma...

Page 66: ...rious types of information for the print heads and cartridges and also to perform print head maintenance This function is enabled when the printer is in the power on status Windows XP Windows 2000 Win...

Page 67: ...t time is near Have a new print head ready for replacement The amount of ink remaining in the cartridge is low Have a new cartridge ready for replacement Replacement mark The indicated print head must...

Page 68: ...r the most frequently used color 1 Correct print head and ink cartridge performance are not guaranteed up to the time that the replacement mark is displayed CAUTION Be sure to replace the print head p...

Page 69: ...o check the printer s firmware version Print Head Cleaning button Click this button to print a test pattern and perform print head cleaning Print Head Alignment button Click this button to print a tes...

Page 70: ...ke appropriate action The messages that are displayed mainly concern the following items Messages relating to paper Messages relating to the print heads ink cartridges Messages relating to the printer...

Page 71: ...for the print heads and cartridges and also to perform print head maintenance This function is enabled when the printer is in the power on status CHECKPOINT Click the Refresh button to display the mo...

Page 72: ...n When using Windows XP Windows 2000 Click the Print Settings button on the General tab Next click the Printer Information button on the Base Setting tab When using Windows Me Windows 98SE Click the P...

Page 73: ...ge The amount of ink remaining in the cartridge is low Have a new cartridge ready for replacement Replacement mark If displayed for a print head The indicated print head must be replaced If it is not...

Page 74: ...a safety precaution store print heads in a location out of the reach of small children If ink is licked or ingested accidentally consult a doctor immediately IMPORTANT Be sure to use only the Graphtec...

Page 75: ...on the printer Check that the POWER button LED lights blue DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT ERROR ON 2 Open the maintenance cover at the left hand side of the printer Maintenance cover 3...

Page 76: ...emoving the protective tape Print head Protective tape 7 Mount the new print heads Mount the black print head in the left hand holder Mount the color print head in the right hand holder Print head bla...

Page 77: ...cedure 10 Perform the print head alignment procedure before starting a printing operation For further details see Section 5 3 Print Head Cleaning and Alignment CHECKPOINT The printer driver can be use...

Page 78: ...staining your surroundings and clothing Before mounting an ink cartridge make sure that the print heads have already been mounted There are four types of ink cartridges black BK cyan C magenta M and y...

Page 79: ...nding rail on the ink holder and then insert it gently until it clicks into place At this time check the color of each ink cartridge and make sure that the new cartridge is inserted at the correct pos...

Page 80: ...n and to automatically adjust the alignment of the print heads Perform print head alignment whenever a print head is mounted re placed IMPORTANT Use plain white paper for the print head alignment proc...

Page 81: ...ery fine white stripes in the solid fill areas These stripes do not indicate a malfunction and we ask for your understanding Check the solid fill areas for the conditions described below If the image...

Page 82: ...subsection Print head 2 Moisten a clean cloth with warm water 3 Place two sheets of paper on a table or other flat surface and then lay the moistened cloth on top the paper making sure that it is fla...

Page 83: ...rtridges and follow steps 7 to 11 in the Replacing the print heads subsection 8 Perform print head cleaning See Print Head Cleaning in the previous section CHECKPOINT If printing is still scratchy or...

Page 84: ...si tions CAUTION Ink ejection adjustment is performed during the print head alignment operation For this reason scratchy areas may appear in the printed test pattern but these do not indicate a malfun...

Page 85: ...omatically to the maintenance station After they have returned to the maintenance station turn the printer off again Print head carrier If the printer has not been used for over one week perform print...

Page 86: ...ter Roll paper cutter Note The roll paper cutter is a consumable item IMPORTANT Be sure to use the Graphtec roll paper cutter Part no CT03U that has been specifically designed for use with the JW220 p...

Page 87: ...f the cutter holder Lock tab Cutter holder 4 Prepare the replacement roll paper cutter for mounting Remove the protective tape with a piece of sponge attached from the tip of the roll paper cutter bla...

Page 88: ...utter firmly into the holder After the roll paper cutter has been mounted check that the lock tab s hook is en gaged in the cutter holder s opening Lock tab Lock tab hook Cutter holder 6 Close the cen...

Page 89: ...your hands are wet Such action may result in electric shock Do not move the printer with its center cover in the raised position The cover may close suddenly due to vibrations or bodily contact and m...

Page 90: ...g a cloth moistened with water and then firmly wrung out wipe off any dirt on the exterior of the paper feed cassette Wipe over the cleaned surfaces once again with a dry cloth CAUTION Take care not t...

Page 91: ...e POWER button LED is extinguished DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT ERROR OFF 2 Open the maintenance cover at the left hand side of the printer Maintenance cover 3 Manually move the print...

Page 92: ...ch action may cause the wiper blades or caps to become deformed Check that there are no fibers remaining after wiping the components Fibers left on the wiper blades or in the caps may become adhered t...

Page 93: ...head carrier returns automatically to the maintenance station and the printer is ready to print DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT ERROR ON IMPORTANT After cleaning the maintenance station...

Page 94: ...sure to perform the following preparatory procedure to protect the printer s internal mechanisms Items that must be readied The JW220 s original packing box and shock absorbing packing materials One s...

Page 95: ...ink holder 10 Mount the transport cartridges There are two types one for the black ink and the other for the three colored inks Mount the cartridge for the black ink at the leftmost position in the in...

Page 96: ...stocker 17 Remove the anti curling guides the paper guide table and the roll paper stocker from the printer Anti curling guides 18 Remove the optional A2 size paper feed cassette and the optional stan...

Page 97: ...ents into the packing box Left pad Right pad Insert the ink cartridges black cyan magenta and yellow here Pack the roll paper stocker in this box Insert the CD ROM power cable two paper guide table at...

Page 98: ...lfunction A malfunction occurred while the paper width was being detected Malfunction occurred during paper width detection Please turn off the power Paper width Remove the paper and then load it agai...

Page 99: ...tridge correctly The cartridge is not mounted No ink cartridge Please mount it indicates the color of the ink Message displayed Cause Solution Messages relating to the printer Item Close the maintenan...

Page 100: ...turned on Paper has not been loaded in the printer The paper is being fed Printer not ready Printer was not able to be printed Please confirm the state of the printer or the connection Please select...

Page 101: ...not cut cleanly Select the Graphtec JW220 06 icon in the Printers folder open the FILE menu and then delete all the print jobs For further details see Section 4 2 Canceling Printing in Windows in this...

Page 102: ...edges of the paper are soiled The length of the paper in the paper feed direction is incorrect The reverse side of the paper is soiled Select Print Head Cleaning from the Printer Information dialog s...

Page 103: ...gments remaining inside the printer dam age to the roller claws or a printer malfunction 1 Press the POWER button to turn the printer off Check that the POWER button LED is extinguished DATA CAUTION C...

Page 104: ...oth sides and pull it out slowly toward you 6 Check that all of the jammed paper has been removed and then press the POWER button to turn on the printer DATA CAUTION CANCEL FORWARD REVERSE PAPER CUT E...

Page 105: ...g inside the printer dam age to the roller claws or a printer malfunction 1 Press the POWER button to turn the printer off Check that the POWER button LED is extinguished DATA CAUTION CANCEL FORWARD R...

Page 106: ...des and pull it out slowly toward you IMPORTANT When removing jammed paper be sure to remove it carefully If the paper tears and pieces are left in the printer there is a risk of damage to the rollers...

Page 107: ...D REVERSE PAPER CUT ERROR ON 7 Before restarting the printing operation perform the Print Head Cleaning proce dure and check that the ink nozzles are not clogged For further details see Section 5 3 Pr...

Page 108: ...tion message is displayed on the screen 4 Follow the on screen instructions 5 Remove the USB cable from the connected digital camera scanner or other device and then reinsert it The device should now...

Page 109: ...Graphtec Monitor Interface is disabled marked with a red cross 6 If it is not disabled marked with a red cross select Graphtec Monitor Interface right click the mouse and then select Properties to di...

Page 110: ...s and Weight Standard Specifications 1012mm 500mm 485mm 236mm Dimensional accuracy 5 mm Weight approx 17 2 kg A 2 External Dimensions and Weight When the A2 size paper feed cassette is installed 1012m...

Page 111: ...721mm 717mm 863mm 932mm 705mm Weight paper guide table stand option approx 27 4 kg Weight A2 size paper feed cassette stand option 30 8 kg Note The external dimensions when the A2 size paper feed cas...

Page 112: ...e trailing edge left right edges 5 mm for each margin Cut sheets Leading edge trailing edge left right edges 5 mm for each margin Margins accuracy guaranteed Roll paper Leading edge trailing edge left...

Page 113: ...color IH 90001CMY Specification Description Black single color Three colors combined Ink cartridges Product Name Part No Ink cartridge black IJ 90001BK Ink cartridge cyan IJ 90001C Ink cartridge mage...

Page 114: ...h degree of whiteness ideal for checking the output of graphics JC 24R ST2 610 mm x 45 m 1 roll JC 24R STM2 610 mm x 30 m 1 roll JC A1R RCT R2 594 mm x 50 m 2 rolls Fast drying high degree of whitenes...

Page 115: ...connection option 2 11 USB Connection 2 10 Connecting to the Power Supply 2 2 Connection 2 1 Connection and Preparations 2 1 Conventions Used in This Manual i D Data Information tab 4 13 Description o...

Page 116: ...recautions ii Federal Communications Commission Radio Frequency xiv Handling Precautions vii Installation Precautions ii Maintenance and Inspection Precautions ix Notes on connecting the printer to a...

Page 117: ...nized 6 11 When an Error Message is Displayed 6 1 ink cartridges 6 2 messages displayed during connection monitoring 6 3 paper 6 1 print heads 6 2 print server connection 6 3 printer 6 2 When Printing...

Page 118: ...The specifications etc in this manual are subject to change without notice JW220 UM 151 December 25 2006 5th edition 01 GRAPHTEC CORPORATION...

Page 119: ...503 10 Shinano cho Totsuka ku Yokohama 244 8503 Japan Tel 81 045 825 6250 Fax 81 045 825 6396 Email info graphteccorp com Web www graphteccorp com Printed in Japan...

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