Chapter 6: Performing Advanced Operations
Transferring Calls
56
420HD IP Phone
2.
Enter Mike's number or press the
Personal directory
softkey to select Mike, and
then press the
Dial
softkey; Mike's phone rings:
3.
Press the
Trans
softkey
before Mike answers without hearing if he answers;
Abbey
is transferred to Mike:
This is a semi-attended transfer.
Blind Transfer
Here's how you perform a blind transfer.
To perform a blind transfer:
1.
If during an established call with John an incoming call from Abbey is indicated,
accept it; John is automatically put on hold.
2.
Abbey requests to be transferred to Mike. Press the
Trans
softkey; this screen is
displayed:
3.
Enter Mike's number or press the
Personal directory
softkey to select Mike.
