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Gecko Aeware In.Xe Tech Book Download Page 63

62

in.xe

™

"Circulation pump doesn't work" flow chart

Verify if low level 

programming has 

been configured 

properly

yes

Do you read  

120 VAC for a 120 

VAC Cir. Pump 

(or 240 VAC for 

240 VAC) on the 

connector ?

Replace

Cir. Pump.

no

Replace

Accessory

Fuse

Replace Spa Pack 

if you still aren’t 

getting a voltage 

reading.

If Circulation pump is not working, 

follow this troubleshooting flow chart:

* Only available on IN.XE-5-XX-XXX

Summary of Contents for Aeware In.Xe

Page 1: ...Entry levelspapackplatform TechBook Soadvanced It slikewalkingonwater in xe...

Page 2: ...dition 54 OH error condition 55 Table of contents introduction 3 warnings 4 features 5 in xe overview overview 7 in xe dimensions 8 in k200 dimensions 9 in xe installation floor installation 10 wall i...

Page 3: ...work 59 circulation pump doesn t work 62 ozonator doesn t work 64 nothing seems to work 66 spa not heating 69 keypad doesn t seem to work 71 gfci trips 72 in xe step by step field replacement procedu...

Page 4: ...use and enjoy your in xe spa system take the time to carefully read these instructions The in xe has been designed for these typical spa configurations Single Pump System Dual Pump System Pump Blower...

Page 5: ...Y CABLE CONNECTIONS IN THIS UNIT TO PREVENT ELECTRIC SHOCK HAZARD AND OR WATER DAMAGE TO THIS CONTROL ALL UNUSED RECEPTACLES MUST HAVE A DUMMY PLUG THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY O...

Page 6: ...omponents In seal watertight protection Electronic components are placed into separate and inaccessible compartments Only serviceable parts are made accessible to service technicians In axess board ac...

Page 7: ...k cables are very cool output and input plugs and connectors that come with colored and tagged polarizers Totally waterproof they are designed to be easily configured and to ensure that all cables of...

Page 8: ...any other accessories 120 240 vac 5 Amp Only one output is available on IN XE 3 XX XXX Connector for direct 120 240 vac 5 Amp output for in play audio or video accessories Main keypad connector Access...

Page 9: ...8 275 6 mm 4 2 106 7 mm 1 2 30 5mm 25 6 mm 4x 3 9 98 3 mm 6 152 mm 3 76 mm 8 3 210 mm 5 37 136 4 mm 11 75 298 5 mm 2 75 69 9mm 4 5 114 3 mm Bottom view Rear view 17 38 441 5 mm 5 51 140 mm 19 32 490...

Page 10: ...onnector Mechanical Specs Weight 0 9 lbs 0 41 kg Dimensions W x H x D Front Panel 4 75 x2 x1 7 120mmx51mmx43mm Softgasket Approvals UVresistance ASMTD4329 UL CSA TUVandCE In k200 dimensions 2 51 mm Sp...

Page 11: ...front of the foot Note The spa pack must be installed at least 4 inches 52 mm above potential flood level If floor is on ground level pack should be raised at least 4 inches 52 mm Floor installation...

Page 12: ...e spa pack Wall installation procedure installation In the case of a flat wooden surface select the most appropriate location on wall for the spa pack A square cut out of about 4 inches 52 mm per side...

Page 13: ...h an optional holder plate remove the two wing nuts in the back of the keypad and remove the mounting bracket Insert the keypad into opening you have cut out Put the mounting bracket and the wing nuts...

Page 14: ...in link connector Toconnect the in k200 simply insert its in link connector into the appropriate keypad connector as illustrated Note always shut power down before connecting an accessory to the in x...

Page 15: ...oduct must always be connected to a circuit protected by a ground fault interrupter Proper wiring of the electrical service box GFCI and in xe terminal block is essential Check your electrical code fo...

Page 16: ...re insulation Pull the cable through the cutout of the box and secure it with a strain relief 1 NPT strain relief hole diameter 1 335 For CE use an IEC certified plastic bushing that will maintain the...

Page 17: ...ng a rated operating residual current not exceeding 30 mA Electrical wiring European model in xe ce Single phase Dual phase electrical wiring For 120 VAC 3 wires If connected to a 3 wire system no 240...

Page 18: ...ionsummary Supports 120 V or 240 V Protected by external breaker not fused Incoloy or Titanium optional heater element for greater protection against corrosion Connections for 120 V heater 1KW L2 Grou...

Page 19: ...LowCurrent Lowvoltage Colored tagged polarizers Latch snap strain relief A latch mechanism is provided to maintain male and female connectors together The tab provided on the male part gives the opera...

Page 20: ...lower Out 4 Ozonator Out 5 Audio video direct to line Low Voltage LV connectors Output Typical Device C Main keypad CO Comm Connector in stik in watch L1 Light Female connector on Spa Pack LC HC 6 5 4...

Page 21: ...le in link HC 1S 15A 240V 8FT T CE single output loads up to 15 FLA pump single speed for Europe 14 3 96 600DB0721 Cable in link LC 1S 5A 240V 4FT single output loads up to 5 FLA ozone blower circ pum...

Page 22: ...7 Keying cable HC P2 violet HC Keying for Pump 2 cable 9917 100888 Keying cable HC P1 orange HC Keying for Pump 1 cable Assembly 120 v cable kit in link for in xe GeckoP N Description Typicaluse 9917...

Page 23: ...14 4 96 600DB0857 Cable in link HC 1S 15A 120V 8FT single output loads up to 15 FLA pump single speed 14 3 96 600DB0754 Cable in link LC 1S 5A 120V 4FT single output loads up to 5 FLA ozone circ pump...

Page 24: ...ighting up Software revision Revision of the software Low level selection Low level selected from low level menu Software number Software part number power up breaker setting 8 8 8 Boot up displayed s...

Page 25: ...xe systems have integrated in flo technology The in flo is an all electronic dry fire protection device built in in xe s heater At power up in flo performs a flow check through the following process...

Page 26: ...L Menu not available CE 1 or 2 UL Swim 1 or 2 Ce Swim 1 2 or 3 The values displayed by the system correspond to 0 8 of the maximum amperage capacity of the GFCI Use Up or Down button to select the des...

Page 27: ...essed within 25 seconds the unit will exit this menu without changing any settings programming the in xe Note If the keypad in use does not have the Prog key use Light key instead If at power up of th...

Page 28: ...tion number and press the Program key to confirm the selected configuration consult the configuration selection chart section in this manual If the Program key is not pressed within 25 seconds the uni...

Page 29: ...g Filter cycle with P1 Clean P1L P1 8 2sp X On during Filter cycle with P1 Clean P1L P1 9 2sp On during Filter cycle with P1 Clean P1L P1 10 1sp 1sp X On during Filter cycle with P1 Clean P1L P1 11 1s...

Page 30: ...Not installed 0 Installed 1 Always on 2 Circulation Pump configuration Ozone Config Not installed 0 During filter cycle 1 Always on 2 Ozone generator configuration Ozone Pump Circulation pump 0 Pump 1...

Page 31: ...ed current Pump 2 High current 1 to 15 amperes 10 Pump 1 Low speed current Pump 2 Low current 1 to 15 amperes 4 Pump 2 Low speed current Blower current 1 to 10 amperes 5 Blower current Circ Pump curre...

Page 32: ...e relay of Output 1B Output 2 1H 1L 2H 2L 3H 3L 4H 4L P5 BL CP O3 L2 H Accessory connected to the relay of Output 2A Output 3 1H 1L 2H 2L 3H 3L 4H 4L P5 BL CP O3 L2 H Accessory connected to the relay...

Page 33: ...ump Circulation pump 0 Pump 1 1 Pump associated with the Heater Filter Config Purge only 0 With Circ Pump 1 With Pump 1 Low speed 2 Filter cycle configuration Temp Units F 0 C 1 Temperature units used...

Page 34: ...connected to the relay of Output 5A Direct current 0 to 5 amperes Current draw of the Direct output Minimum input current 10 to 20 Minimum input current breaker size Number of phases 1 or 2 UL 1 2 or...

Page 35: ...2L 3H 3L 4H 4L P5 BL CP O3 L2 H Accessory connected to the relay of Output 2A Output 3 1H 1L 2H 2L 3H 3L 4H 4L P5 BL CP O3 L2 H Accessory connected to the relay of Output 3A Output 4 1H 1L 2H 2L 3H 3...

Page 36: ...Pump 1 1 Pump associated with the Heater Filter Config Purge only 0 With Circ Pump 1 With Pump 1 Low speed 2 Filter cycle configuration Temp Units F 0 C 1 Temperature units used on display Clock Form...

Page 37: ...connected to the relay of Output 5A Direct current 0 to 5 amperes Current draw of the Direct output Minimum input current 10 to 20 Minimum input current breaker size Number of phases 1 or 2 UL 1 2 or...

Page 38: ...in k200 compactkeypadforin xe spasystems Givingfullcontroltowetfingers...

Page 39: ...and is available in single pump dual pump dual pump blower or pump blower configurations Easy to install in k200 comes with an in link connector Note The in xe spa control is also compatible with the...

Page 40: ...n description Key 1 Key 2 Up Down key Light key Smart Winter Mode indicator Pump 2 indicator Blower indicator Light indicator Filter indicator Heater indicator Set Point indicator 98 Pump 1 indicator...

Page 41: ...deactivated The Pump 2 and or Blower indicator lights up when the corresponding output is on Note withdual speedpump indicatorwillflashwhenPump2 isonatlowspeed 98 Light key Press Light key to turn li...

Page 42: ...lower run at high speed for one min ute to purge the plumbing Pump 1 or CP then runs at low speed for the remaining of the cycle Setting filter cycle duration Press and hold Light key until the displa...

Page 43: ...ediately The Filter indicator lights up when a purge cycle is on F 2 Setting the temperature display units Quick press Light key again The display will show either F or C Use Up or Down key to change...

Page 44: ...Cooldown After heating the spa water to the desired Set Point the heater is turned off but its associated pump Pump 1 Low speed or CP remains on for a certain amount of time to ensure adequate coolin...

Page 45: ...ypical settings Ajustable Regulating Set Point 59 F 15 C to 104 F 40 C Factory Default Set Point Typical 95 F 35 C Max 100 F 38 C Filter Cycle Duration 0 to 24 hrs Factory set at 2hrs Filter Cycle Fre...

Page 46: ...error has been detected in in xe HL Water temperature at the heater has reached 119 F Do not enter spa water Error codes indicate a failure condition or a problem which needs to be corrected to ensure...

Page 47: ...software has been downloaded into the system OH Water temperature in the spa has reached 108 F Do not enter spa water In xe error codes spa pack error codes summary AOH Temperature inside the spa ski...

Page 48: ...An internal hardware error has been detected Restart the Spa Pack and start stop all outputs Replace Spa Pack if problem persist Restart the Spa Pack and start stop all pumps and blower If error reapp...

Page 49: ...rror condition flow chart step by step Regulation probe issue Replace Spa Pack if problem persist Verify if regulation probe located above the heater is properly connected Replace heater if problem pe...

Page 50: ...between the two heater wires on the board Replace Spa Pack no Pump is overheating water during filter cycle Lower filter cycle duration Reset system Verify if anything is obstructing water flow close...

Page 51: ...obes are properly connected Shut power off and power the spa up again to reset the system If problem persists replace heater If problem persists replace Spa Pack HL error condition step by step 2 If r...

Page 52: ...heating water during filter cycle Shorten filter cycle duration If hotweatherisnotafactor 2 Lower Set Point below current water temperature The Heater indicator should disappear from keypad display L2...

Page 53: ...nding on your system configuration There must be adequate water in spa for normal use a minimum of 18 gpm must circulate through the heater yes Is pump working when you try to start it from keypad no...

Page 54: ...dure to clear them Make sure that the pump associated to the heater primary pump is running Make sure in flo cable located above the heater is properly connected If problem persists replace heater If...

Page 55: ...let system cool down until the error clears If problem persists replace Spa Pack Temperature inside the spa equipment compartment is too high Remove spa skirt and let system cool down until the error...

Page 56: ...er filter cycles If problem persists replace Spa Pack Remove spa cover and let systemcool down until the error clears Replace Spa Pack if problem persist Replace Spa Pack if problem persist Measure wa...

Page 57: ...y when you press Pump 1 key Refer to specific section indicated by error message yes no Replace keypad no Replace Pump 1 fuse Pump 1 still not working Is Pump 1 working in either speed yes Pump 1 does...

Page 58: ...he error condition Verify low level program ming configuration If Pump 1 indicator does not appear use a spare keypad to verify if keypad is defective If it is replace keypad If not replace Spa Pack I...

Page 59: ...at P1 connector Pin 3 Pin 5 240 VAC at P1 connector Pin 3 Pin 1 Pin 5 120VAC at P1 connector Pin 6 Pin 5 240 VAC at P1 connector Pin 6 Pin 1 Pin 1 Pin 5 Pin 3 Pin 1 Pin 3 Pin 6 Pin 6 If Pump 1 does n...

Page 60: ...2 or blower key Refer to specific section indicated by error message yes no Replace keypad no Replace Blower fuse Pump 2 still not working Is Pump 2 or blower working yes If still not working replace...

Page 61: ...w level program ming configuration 98 If Pump 2 or Blower indicator does not appear use a spare keypad to verify if keypad is defective If it is replace keypad If not replace Spa Pack If Pump 2 indica...

Page 62: ...pump 120 VAC at P2 connector Pin 2 Pin 5 240 VAC at P2 connector Pin 2 Pin 1 240 VAC at P2 connector Pin 6 Pin 1 Pin 6 Accessory fuse Pin 2 Pin 2 Pin 1 Pin 5 Pin 1 120 VAC at P2 connector Pin 6 Pin 5...

Page 63: ...perly yes Do you read 120 VAC for a 120 VAC Cir Pump or 240 VAC for 240 VAC on the connector Replace Cir Pump no Replace Accessory Fuse Replace Spa Pack if you still aren t getting a voltage reading I...

Page 64: ...get a voltage reading replace the accessory fuse If voltage is as it should be replace circulation pump If not replace Spa Pack Accessory fuse Pin 2 120 VAC at CP connector Pin 2 Pin 5 Pin 2 Pin 5 Cir...

Page 65: ...or 240 VAC on the board Replace ozonator no yes Is Pump 1 working Replace Spa Pack if you still aren t getting a voltage reading no Refer to Pump 1 does not Work section Ozonator doesn t work flow cha...

Page 66: ...ter cycle see Programming filter cycles section 98 240 VAC at O3 connector Pin 2 Pin 1 Pin 2 Pin 1 If you don t get a voltage reading replace the accessory fuse If voltage is as it should be replace o...

Page 67: ...there a jumper cable connected between line 2 neutral yes no There is an electrical wiring problem Call an electrician Verify if keypad is connected correctly to Spa Pack Replace transformer fuse Repl...

Page 68: ...should get 240 VAC Measure voltage between line 1 and neutral You should get 120 VAC Measure voltage between line 2 and neutral You should get 120 VAC If you do not get good readings this indicates an...

Page 69: ...68 in xe Transformer fuse Replace transformer fuse If problem persists replace Spa Pack Nothing seems to work step by step Verify if keypad is correctly connected to the Spa Pack...

Page 70: ...reading between the two heater terminals on the board yes no Replace Spa Pack Are heater screws properly connected to the heater yes no Replace heater Take water temp and compare with temp value displ...

Page 71: ...our reading should be 240 VAC Line 1 Line 2 120 VAC Line 1 Neutral Heater indicator Set Point indicator L2 Ground N L1 240 VAC Heater 4KW or 2 KW N L1 120 VAC Heater 1 KW Spa not heating step by step...

Page 72: ...seem to work Verify keypad connections and try spare keypad Replace keypad if problem is corrected Replace in xe if problem is not corrected Keypad connector Keypad doesn t seem to work Keypad doesn...

Page 73: ...ake sure that the neutral and the ground have not been inverted From electrical box To spa Important connections Neutral of GFCI must be connected to neutral bus Neutral from spa must be connected to...

Page 74: ...ement of in xe spa packs systems in the field Tools needed Phillips flat screwdrivers Multimeter Open Ended Adjustable Wrench Scraper tool Pliers GFCI tester All procedures described in this service m...

Page 75: ...ow Shut Off Valves which control water inlet before and after the heater are closed Unplug all HC high current outputs e g Pumps Blower or any other accessories step by step field replacement procedur...

Page 76: ...ect the grounding cable from the Bonding Lug of the in xe Spa Pack Using an Open Ended Adjustable Wrench loosen both 2 plastic nuts at each end of the in xe heater as illustrated Unplug all LC Low Cur...

Page 77: ...pad unless it may be the cause of the malfunctioning of the in xe system Common sense should prevail When removing the old in xe keypad make sure to note the exact model available options etc Ideally...

Page 78: ...n later Insert the keypad in the opening Peel off the double sided tape protective layer from the back of the keypad Make sure that the keypad is well aligned and rests perfectly in the recess of the...

Page 79: ...er tailpieces When installing the new in xe spa pack slide back side of the unit s feet into the guide plate Install the new in xe spa pack in the spa plumbing Secure the keypad in place Insure that i...

Page 80: ...ield replacement procedure Screw fittings to joint to the spa pipe system Making sure that the piping and nut threads are not over tighten Finally follow same procedure in reverse order to connect rep...

Page 81: ...oved disengage the heater connections door Loosen and remove the four 4 screws and disengage the heater bracket Warning Before starting removal procedure be sure to Turn off electric power to the the...

Page 82: ...2 L2 and Ground Line Ground Manually remove the HL probe Temp probe connector Manually remove in flo connector Be careful not to damage any connector by twisting or pulling too hard L2 L1 Ground HL P...

Page 83: ...sengage heater from in xe pack by slightly twisting in such way that the bottom of the heater comes out first and pull the heater away from the pack Replace the defective heater with a new one and rep...

Page 84: ...mperage for outputs 3 to 5 cannot exceed 12 Amps heat wav ratings Voltage 230 VAC 50 Hz Current 8 7 A resistive 2kW at 230v 5 7 A resistive 1 3 kW at 230v 16 5 A resistive 3 8 kW at 230v Flow rate Min...

Page 85: ...CSA Standards UL 1563 Fifth Ed UL File E182156 CSA No 22 2 218 1 M89 TUV Standards EN IEC 60335 2 60 2003 2002 EN IEC 60335 1 2002 2001 incl Corr Am up to 2004 EN55014 1 EN55014 2 EN61000 3 2 EN61000...

Page 86: ...Mtrademarksof marquesdecommercedeGroupeGeckoAllianceInc Printed in Canada Advanced electronics Water resistance GeckoAlliance 450desCanetons QuebecCity QC G2E5W6Canada 1 800 78 GECKO 9225StellarCourt...

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