235
Telephone support
www.gateway.com
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Resource
Service description
How to reach
Automated
troubleshooting
system (ATS)
Use an automated menu system and your
telephone keypad to find answers to common
problems.
800-846-2118 (US)
877-709-2945 (Canada)
Fax on demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s
fee-based
software
tutorial service
Get tutorial assistance for software issues billed
by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Technical
Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (Refer to “Before calling
Gateway Technical Support” on page 234
before calling.)
TDD Technical Support (for hearing impaired) is
available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191 (all other
countries)
800-846-1778 (TDD)
America Online
Get support for your America Online ISP
account
800-827-6364 (US)
888-265-4357 (Canada)
CompuServe
Get support for your CompuServe ISP account
800-848-8990 (US)
Sales,
accounting,
and warranty
Get information about available systems, pricing
orders, billing statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
Summary of Contents for Solo 3450
Page 22: ...16 Chapter 2 Checking Out Your Docking Station www gateway com ...
Page 88: ...82 Chapter 6 Using the Internet www gateway com ...
Page 156: ...150 Chapter 11 Customizing Your Notebook www gateway com ...
Page 166: ...160 Chapter 12 Upgrading Your Notebook www gateway com ...
Page 182: ...176 Chapter 13 Networking Your Notebook www gateway com ...
Page 188: ...182 Chapter 14 Moving from Your Old Computer www gateway com ...
Page 216: ...210 Chapter 16 Restoring Software www gateway com ...
Page 244: ...238 Chapter 17 Troubleshooting www gateway com ...
Page 262: ...256 Appendix A Safety Regulatory and Legal Information www gateway com ...