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Troubleshooting

This chapter provides some solutions to common computer problems. Use the
information to troubleshoot and correct typical hardware and software issues.

This chapter also includes information about:

■

Telephone support

■

Automated troubleshooting systems

■

Tutoring and training

If the suggestions in this chapter do not correct the problem, see “Getting
Help” on page 43 for more information about how to get help.

Help and

Support

For more information on troubleshooting, click Start, then
select Help and Support or Help.

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Summary of Contents for Solo 3450

Page 1: ...problems 20 Starting your notebook 21 Waking up your notebook 22 Turning off your notebook 22 Connecting to the docking station 23 Separating from the docking station 24 Switching user accounts in Windows XP 26 Status Indicators 28 Using the keyboard 30 Keys 31 System key combinations 32 User buttons and keys 34 Using the EZ Pad touchpad 35 Using the touchpad 36 Connecting the modem 38 Connecting ...

Page 2: ...ching for files 63 Using the Windows XP Windows Me or Windows 2000 Search utility 64 Using the Windows 98 Find utility 66 Working with documents 68 Creating a new document 68 Saving a document 69 Opening a document 70 Printing a document 71 Shortcuts 72 6 Using the Internet 73 Learning about the Internet 74 Setting up an Internet account 75 Accessing your Internet account 76 Using the World Wide W...

Page 3: ...rary 103 Listening to Internet radio 105 Using advanced features 106 Viewing the display on a television 107 Capturing video 110 8 Sending and Receiving Faxes 111 Setting up your cover page 112 Sending a fax 114 Faxing from programs 116 Receiving and viewing a fax 116 9 Managing Power 117 Monitoring the battery charge 118 Recharging the battery 118 Changing batteries 119 Extending battery life 121...

Page 4: ...haring a single Internet connection 162 Sharing drives 162 Sharing peripheral devices 163 Streaming audio and video files 163 Playing multi player games 163 Introducing the Gateway Connected Home 164 Components of a Gateway Connected Home 165 Selecting a network connection 166 Wired connections 166 Wireless Connections 167 Assessing your connection needs 168 Comparing data transfer speed 170 Netwo...

Page 5: ...eduled Task Wizard 198 Recalibrating the battery 199 Cleaning your computer 200 Cleaning the exterior 200 Cleaning the keyboard 201 Cleaning the screen 201 Cleaning the mouse 201 16 Restoring Software 203 Reinstalling device drivers 203 Reinstalling device drivers 203 Updating device drivers 205 Reinstalling Windows 206 Reinstalling Windows 206 Reinstalling programs 208 17 Troubleshooting 211 Safe...

Page 6: ...C Cards 229 Power 229 Printer 230 ScanDisk 232 Sound 232 Video 233 Telephone support 234 Before calling Gateway Technical Support 234 Telephone numbers 235 Tutoring and training 236 Self help 236 Tutoring 236 Training 237 A Safety Regulatory and Legal Information 239 Index 257 ...

Page 7: ...1 1 www gateway com Checking Out Your Gateway Solo 3450 Tips Tricks To access the contents of this guide while you are traveling download an electronic copy from www gateway com support manlib ...

Page 8: ...onent Icon Description Microphone jack Plug a microphone into this jack Headphone jack Plug amplified speakers or headphones into this jack Cover release latch Open the notebook cover by sliding the release latch to the right Microphone jack Headphone jack Cover release latch ...

Page 9: ... other peripheral device on page 41 and Networking Your Notebook on page 161 IEEE 1394 port Plug an IEEE 1394 also known as Firewire or i Link cable into this jack USB port Plug USB Universal Serial Bus devices such as a keyboard mouse printer scanner or camera into this port PC Card eject button Press the eject button to remove a PC Card from the PC Card slot PC Card slot Insert one Type I II or ...

Page 10: ...ut Your Gateway Solo 3450 www gateway com Right Side Component Icon Description Ventilation fan Helps cool internal components Do not block Monitor port Plug an analog VGA monitor into this port Ventilation fan Monitor port ...

Page 11: ...5 Back www gateway com Back Component Icon Description Kensington lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot Kensington lock slot ...

Page 12: ...battery into this bay Docking connector Connect the docking station to this connector Warning Power is passed through this connection This docking connection is UL certified for use only with Solo 3450 docking stations System identification label Find the product model number and serial number on this label Battery Battery release latch Battery release latch Memory bay System identification label ...

Page 13: ...ifies your notebook model Gateway Technical Support will need this information if you call for assistance Important The label shown below is for informational purposes only Label information varies by model 00 0X 000XXX X 0 0 XX Gateway part number Gateway model number Gateway serial number Revision code and display type processor size ...

Page 14: ...al devices You can attach external devices such as a keyboard mouse printer or monitor to your notebook or docking station Memory Large programs such as multimedia games or graphics programs use a lot of memory If your programs are running more slowly than you think they should try adding more memory Printers You can attach many types of printers to your computer The most common types are inkjet a...

Page 15: ...ports not found on the notebook The docking station also gives you a convenient way to attach external devices such as a monitor a full size keyboard or an AC adapter Although devices can be attached directly to the ports and jacks on the notebook the docking station lets you make all of those connections in one step ...

Page 16: ...ctor Warning Power is passed through this connection This docking connection is UL certified for use only with Solo 3450 notebooks 3 5 inch module bay release latch Slide to release the module 5 25 inch module bay release latch Slide to release the module 5 25 inch module bay release latch 3 5 inch module bay release latch Docking connector ...

Page 17: ...bay Use this bay for a CD CD RW or DVD drive Undock button Press this button to prepare the notebook to be undocked while the notebook is turned on 3 5 inch module bay Use this bay for a diskette or second hard drive 3 5 inch module bay 5 25 inch module bay Undock button ...

Page 18: ...hecking Out Your Docking Station www gateway com Left Side Component Description Docking release lever Pull to release the notebook from the docking station Speaker Provides audio output Docking release lever Speaker ...

Page 19: ...13 Right Side www gateway com Right Side Component Description Speaker Provides audio output Docking release lever Pull to release the notebook from the docking station Speaker Docking release lever ...

Page 20: ...Personal System 2 device such as a keyboard or mouse into this port USB ports Plug USB Universal Serial Bus devices such as a USB Iomega Zip drive printer scanner or camera into these ports Parallel port Plug a parallel device such as a printer into this port Ethernet jack Plug a 10 100 Ethernet network cable into this jack For more information see Connecting to an Ethernet network on page 39 and ...

Page 21: ...System identification label Find the product model number and serial number on this label 5 25 inch module bay Use this bay for a CD CD RW or DVD drive 3 5 inch module bay Use this bay for a diskette or second hard drive Docking release lever Docking release lever System identification label 3 5 inch module bay 5 25 inch module bay ...

Page 22: ...16 Chapter 2 Checking Out Your Docking Station www gateway com ...

Page 23: ...r to find out How to connect the AC adapter How to start and turn off your notebook How to connect to and separate from the docking station Switching user accounts in Windows XP How to use the keyboard and the EZ Pad touchpad How to connect the modem How to connect to an Ethernet network How to install peripheral devices ...

Page 24: ...nect the power cord to the AC adapter Important If the battery is not fully charged before you use your notebook on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short even after being charged for 24 hours the battery may need to be recalibrated For information see Recalibrating the battery on page 199 Warning Replace the power cord...

Page 25: ...r to the docking station if the docking station is installed 3 Plug the power cord into a wall outlet The battery charge indicator turns on If the battery charge indicator does not turn on disconnect the adapter from your notebook and repeat Step 2 See Status Indicators on page 28 for the location of the battery charge indicator ...

Page 26: ...l devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your computer Warning Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway about returning defective AC adapters Warning High voltag...

Page 27: ...gateway com Starting your notebook To start the notebook 1 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel 2 Press the power button located above the keyboard Power button ...

Page 28: ...ndicators on page 28 for the location of the power indicator If your notebook is in Standby mode wake it up by pressing the power button For more information on changing power saving settings see Changing power modes on page 122 Turning off your notebook To turn off your notebook In Windows XP click Start then click Turn Off Computer then click Turn Off OR In Windows Me Windows 2000 or Windows 98 ...

Page 29: ...ct the AC adapter to the docking station 3 Place the front part of the notebook on the two docking station hooks 4 Press the back part of the notebook down until it clicks fully into the docking station Caution Press down on the outside edges of the notebook Do not press in the middle or you may damage the LCD panel Important Once the docking station is connected correctly the Dock Change message ...

Page 30: ...ook is on or off To separate the notebook from the docking station while the notebook is off 1 Disconnect the AC adapter from the docking station 2 Pull out the two docking release levers until they click The notebook will pop up slightly 3 Tilt the back of the notebook up 4 Lift the notebook off of the station 5 Connect the AC adapter to the notebook ...

Page 31: ... docked The Dock Change message appears on the screen 2 Pull out the two docking release levers until they click The notebook will pop up slightly 3 Tilt the back of the notebook up 4 Lift the notebook off of the station 5 Disconnect the AC adapter from the docking station 6 Connect the AC adapter to the notebook Caution Do not detach the notebook if the battery charge is less than 20 Instead turn...

Page 32: ...ete or modify existing user accounts You can also switch change user accounts without turning off your notebook To add delete or modify user accounts in Windows XP 1 Click Start select Control Panel then double click User Accounts The User Accounts window opens 2 Follow the on screen prompts to add delete or modify a user account Help and Support For more information about adding deleting and modi...

Page 33: ...k Start then select Log Off The Log Off Windows dialog box opens 2 Click Switch User to switch between your user accounts The Windows logon screen opens 3 Select the user account that you want to activate When you switch between users any programs that were running for the previous user continue to run ...

Page 34: ...ww gateway com Status Indicators This light turns on When Numeric keypad is turned on For more information see System key combinations on page 32 Caps Lock is turned on Pad lock Caps lock Scroll lock Hard drive Power Battery charge ...

Page 35: ...The notebook is turned on This indicator shows the notebook power status LED on notebook is ON LED off notebook is OFF LED flashing notebook is in Standby The notebook is monitoring the battery charge Green battery is fully charged or not installed Amber battery is being charged This light turns on When ...

Page 36: ...ons including shortcut keys for Windows function keys for specific system operations and the Pad Lock keys for the numeric keypad You can attach an external keyboard to the notebook using the USB port on the notebook or the PS 2 port on the docking station You do not need to shut down the notebook to connect the keyboard Function keys System keys FN key Application key Numeric keypad Windows key A...

Page 37: ...ample to type the letter m press FN M System keys Press these green colored keys in combination with the FN key to perform a specific action Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document FN key Press the FN key in combination with a green colored system key suc...

Page 38: ...combination takes a picture of the active window which you can then paste into a graphics program Perform an action specified by the software currently running This function is only available in some programs Generate the Euro mark Open the program you assign to this key combination For more information see Programming the user key or Internet button on page 148 Toggle the notebook screen between ...

Page 39: ... This function is only available in some programs Turn on the numeric keypad Pause or stop execution of a DOS program This function is only available in some programs Move the cursor to the start of the line This function is only available in some programs Move the cursor up one screen This function is only available in some programs Move the cursor down one screen This function is only available ...

Page 40: ...r buttons and keys For more information see Programming the user key or Internet button on page 148 Item Icon Press Internet To open your Web browser User In combination with the FN key to open the program you assign to this key combination Internet ...

Page 41: ...eway com Using the EZ Pad touchpad The EZ Pad consists of a touchpad and two buttons When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction Left touchpad button Right touchpad button Touchpad ...

Page 42: ...ntinue moving your finger Select an object on the screen Position the pointer over the object Press the left button below the touchpad once This action is called clicking Start a program or open a file or folder Position the pointer over the object Press the left button below the touchpad twice in rapid succession This action is called double clicking Access a shortcut menu or find more informatio...

Page 43: ... an object on the screen Position the pointer over the object Press the left button and hold it down then use the touchpad to move drag the object to the appropriate part of the screen Release the button to drop the object where you want it To Do this ...

Page 44: ...book 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start your notebook then start your communications software Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunications line cord Important By design the door covering the modem jack does not open fully Do not force the door past its natur...

Page 45: ... network jack you can connect it to a 10 100 Ethernet network To connect to a network 1 Insert the LAN adapter cable into the network jack on the left side of the notebook and insert one end of the network cable into the LAN adapter OR Important The adapter fits only one way into the connector Do not force it ...

Page 46: ... the correct network jack Your notebook is now physically connected to the network Your network administrator can help you log on to your network Broadband Internet connections You can use your computer s Ethernet jack for more than just networking Many broadband Internet connections such as cable modems and DSL modems connect to your computer s Ethernet jack For more information see Using the Int...

Page 47: ...and see Checking Out Your Docking Station on page 9 IEEE 1394 and USB ports support plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your computer will prompt you to install any software the device needs After doing this you can disconnect and ...

Page 48: ...onnect a serial device Insert the serial adapter cable into the serial connector on the left side of the notebook and insert one end of the serial cable into the serial adapter Important The adapter fits only one way into the connector Do not force it ...

Page 49: ...out additional information resources available to help you use your computer including HelpSpot Online help Gateway Web site Tips Tricks To access the contents of this guide while you are traveling download an electronic copy from www gateway com support manlib ...

Page 50: ...t Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer To start HelpSpot Click Start then select Help and Support HelpSpot opens If this is the first time you have started HelpSpot on your computer you may experience a brief wait while HelpSpot builds the help database then HelpSpot will display an introductory video ...

Page 51: ...y com You can find help information by clicking a link performing a search or browsing the index To learn about using your Gateway computer your mouse and other topics click the Getting Started link on the HelpSpot main page ...

Page 52: ...HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks To play a HelpSpot video To watch a video in HelpSpot click Video Tutorials on the HelpSpot home page then click a video title The video plays ...

Page 53: ...earn how to perform a task while you are using the program Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button You can search for information by viewing the help contents checking the index searching for a topic or keyword or browsing through the online help ...

Page 54: ...p you use your computer Visit the Gateway Web site at www gateway com for Technical documentation and product manuals Technical tips and support including online chat services Hardware drivers Order status Frequently asked questions FAQs For more information about connecting to the Internet see Using the Internet on page 73 ...

Page 55: ...s Read this chapter to get basic information on how to Use the Windows desktop Manage files and folders Work with documents Use shortcuts Help and Support For more information on Windows click Start then select Help and Support or Help ...

Page 56: ...tarts the first screen you see is the Windows desktop The desktop is like the top of a real desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be different from the example shown below depending on how your computer is set up ...

Page 57: ... Click a program s button on the taskbar to open the program s window The Start button provides access to programs files help for Windows and other programs and computer tools and utilities Click the Start button then open a file or program by clicking selecting an item on the menu that opens The Recycle Bin is where files folders and programs that you discarded are stored You must empty the Recyc...

Page 58: ...Start menu 1 Click the Start button on the lower left of the Windows desktop The Start menu opens showing you the first level of menu items 2 To see all programs and files in the Start menu click All Programs When you move the mouse pointer over any menu item that has an arrow next to it another menu or submenu opens and reveals related files programs or commands 3 Click a file or program to open ...

Page 59: ...ems When you double click the icon for a drive folder file or program a window opens on the desktop This example shows the Local Disk C window which opens after double clicking the Local Disk C icon in the My Computer window Minimize Maximize Close Title bar Menu bar ...

Page 60: ...t shows the window title Clicking the minimize button reduces the active window to a button on the taskbar Clicking the program button in the taskbar opens the window again Clicking the maximize button expands the active window to fit the entire screen Clicking the maximize button again restores the window to its former size Clicking the close button closes the active window or program Selecting a...

Page 61: ...ay information in a file cabinet Viewing drives Drives are like file cabinets because they hold files and folders A computer almost always has more than one drive Each drive has a letter usually Local Disk C for the hard drive and 3 Floppy A for the diskette drive You may also have more drives such as a CD DVD drive To view the drives on your computer In Windows XP click Start then select My Compu...

Page 62: ...gateway com To see the files and folders on a drive Double click the drive icon If you do not see the contents of a drive after you double click its icon click Show the contents of this drive or View the entire contents of this drive ...

Page 63: ...puter is stored in files To create a folder 1 In Windows XP click Start then select My Computer from the Start menu OR In Windows Me or Windows 2000 double click the My Computer icon on the desktop 2 Double click the drive or folder for example the Local Disk C where you want to put the new folder The drive or folder window opens If you do not see the contents of the drive or folder click Show the...

Page 64: ...ation and place the file or folder on the Windows clipboard When you decide where you want the file or folder to go you paste it there To copy a file or folder to another folder 1 Right click press the right mouse button the file or folder that you want to copy A pop up menu opens on the desktop 2 Select Copy from the pop up menu 3 Open the destination folder 4 With the pointer inside the destinat...

Page 65: ... mouse button the file or folder that you want to move A pop up menu opens on the desktop 2 Select Cut from the pop up menu 3 Open the destination folder 4 With the pointer inside the destination folder right click 5 Select Paste The file or folder you moved appears in its new location and is removed from its old location ...

Page 66: ...1 In My Computer or Windows Explorer select the files or folders that you want to delete For instructions on how to select multiple files and folders see Shortcuts on page 72 2 Select File then Delete Windows moves the files and folders to the Recycle Bin To recover files or folders from the Recycle Bin 1 Double click the Recycle Bin icon The Recycle Bin window opens and lists the files and folder...

Page 67: ...esktop The Recycle Bin window opens 2 Select File then Empty Recycle Bin Windows asks you if you are sure that you want to empty the bin 3 Click Yes Windows permanently deletes all files in the Recycle Bin Caution Emptying the Recycle Bin permanently erases any files or folders in the bin These files cannot be restored ...

Page 68: ... So you usually will have to search through levels of folders to find the file or folder that you need This is called browsing To browse for a file 1 In Windows XP click Start then select My Computer OR In Windows Me Windows 2000 or Windows 98 double click the My Computer icon on the desktop 2 Double click the drive or folder that you think contains the file or folder that you want to find 3 Conti...

Page 69: ...can use the Search utility in Windows XP Windows Me or Windows 2000 or the Find utility in Windows 98 to search by Name or part of a name Creation date Modification date File type Text contained in the file Time period in which it was created or modified You can also combine search criteria to refine searches Files and folders found using these utilities can be opened copied cut renamed or deleted...

Page 70: ...lders OR In Windows Me or Windows 2000 click Start then select Search then For Files or Folders The search window opens 2 If you want to search by file or folder name type in all or part of the file or folder name in the name box in the left pane of the window If you type all of the name Search will list all files and folders of that name If you type part of the name Search will list all of the fi...

Page 71: ...searched for 4 Open a file folder or program by double clicking the name in the list Using advanced search options Search can find files meeting more criteria than file name You can narrow your search by selecting the search options that you want You can search by the Date the file was created or modified Size of the file Type of file such as a program or a text document ...

Page 72: ...ders The Find All Files dialog box opens 2 If you want to search by file or folder name click the Name Location tab then type in all or part of the file or folder name in the Named text box If you type all of the name Find will list all files and folders of that name If you type part of the name Find will list all of the file and folder names containing the letters you typed ...

Page 73: ...ame in the list Using advanced search options You can find files meeting more criteria than file name You can narrow your search by clicking the Date or Advanced tabs and selecting the options that you want Date searches for files that were created or modified on a specific date or during a specific period Size searches for files of a specific size Type searches for files of a specific type such a...

Page 74: ...oft Word Though these examples use Microsoft Word similar procedures apply to other programs such as Microsoft Excel Microsoft Works and Microsoft Publisher For more information about using a program select Help on the menu bar Creating a new document To create a new document 1 Click Start then select All Programs then Microsoft Word Microsoft Word starts and a blank document opens 2 Select File t...

Page 75: ...ocument Use the menus and toolbar buttons at the top of the window to format the document Saving a document After you create a document you need to save it if you want to use it later To save a document in Microsoft Word 1 Select File then Save The Save As dialog box opens 2 Select the folder in which you plan to save the file from the Save in list Help and Support For more information on saving a...

Page 76: ... open it Open the document in the program it was created in To open a document in Microsoft Word 1 Click Start then select All Programs then Microsoft Word Microsoft Word starts and a blank document opens 2 Select File then Open Help and Support For more information on opening a document click Start then select Help and Support or Help File folder File name ...

Page 77: ...or more information about installing or using your printer refer to the printer documentation To print a document in Microsoft Word 1 Make sure that the printer is turned on and loaded with paper 2 Start Microsoft Word and open a document 3 Select File then Print The Print dialog box opens 4 Select the print options then click OK The document prints Help and Support For more information on printin...

Page 78: ... object then press CTRL V Select multiple items in a list or in a window Click the first item press and hold down the CTRL key then click each of the remaining items Select multiple adjacent items in a list or window Click the first item in the list press and hold down the SHIFT key then click the last item in the list Permanently delete a file or folder Click the file or folder then press SHIFT D...

Page 79: ...the Internet This chapter provides information about the Internet and the World Wide Web and tells you how to set up the America Online Internet service so that you can send and receive e mail and access other Internet resources ...

Page 80: ... device that connects your computer using a telephone DSL or cable line to other computers or servers An Internet Service Provider a company that provides access to the Internet through an ISP server When you connect to an ISP the ISP server lets you access the Internet and your e mail messages A Web browser a program that displays information from the World Wide Web An e mail program a program th...

Page 81: ...an existing account to this computer contact the ISP directly If you set up an account with America Online an Internet e mail address is created for you After completing the setup you are ready to access the Internet To set up an Internet account with America Online 1 Select Start then select All Programs then America Online 2 Follow the on screen instructions After setting up your account you can...

Page 82: ...t the Web and the Web browser see Using the World Wide Web on page 77 To disconnect from your America Online Internet account Click X in the top right corner of the America Online program Your computer disconnects from the Internet If you are using a service other than America Online check with your ISP for the correct procedure for disconnecting Help and Support For more information on accessing ...

Page 83: ... your new computer Web pages can contain text animations music and other multimedia features A group of related Web pages is called a Web site You can access Web sites to shop track investments read the news download programs and much more You can explore a Web site or visit other Web sites by clicking areas on the Web page called links or hyperlinks A link may be colored or underlined text a pict...

Page 84: ...n the browser address bar for example www gateway com then click GO on the browser address bar OR On the current Web page click a link to a Web site The Web browser locates the server computer on the Internet downloads transfers data to your computer and displays the page on the site that you requested Sometimes Web pages display slowly The speed that a Web page displays on your screen depends on ...

Page 85: ...a Web page to navigate to the Web site containing the file that you want to download 3 Create or locate the folder where you want to store the file on your computer 4 Click the link on the Web page for the file that you want to download 5 Follow the on screen instructions for saving the file in the folder that you created A copy of the file is downloaded to your computer The time that it takes to ...

Page 86: ... Internet Service Provider ISP or company that hosts that user Your e mail address is assigned when you sign up for an account with an ISP For example a person with an account with America Online might have an e mail address that is similar to this one Sending e mail To send e mail using America Online 1 Connect to your America Online account 2 Click Write 3 Type the e mail address of the recipien...

Page 87: ... specified Checking your e mail To check your e mail using America Online 1 Connect to your America Online account 2 Click Read For more information about managing and organizing your e mail messages see the online help in your e mail program Help and Support For more information on checking your e mail click Start then select Help and Support or Help ...

Page 88: ...82 Chapter 6 Using the Internet www gateway com ...

Page 89: ...he multimedia capabilities of your notebook Read this chapter to learn how to Use the diskette drive Use the CD DVD drive Play CDs and DVDs Use Windows Media Player Use MusicMatch View the display on a television Capture video using the IEEE 1394 also known as Firewire or i Link port ...

Page 90: ...dia www gateway com Using drives This section explains how to use the diskette and CD DVD drives installed in the docking station CD DVD activity indicator CD DVD eject button CD DVD manual eject hole Diskette slot Eject button ...

Page 91: ...ve with the label facing up 2 To access a file on the diskette in Windows XP click Start then select My Computer then the drive letter then double click the file OR To access a file on the diskette in Windows Me Windows 2000 or Windows 98 double click the My Computer icon the drive letter then the file 3 To remove the diskette press the diskette eject button Warning Do not expose diskettes to wate...

Page 92: ... the eject button on the CD DVD drive After the tray opens slightly pull the disc tray completely open 2 Place the disc in the tray with the label facing up then press down carefully on the disc until it snaps into place 3 Push the tray in until it is closed Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place ...

Page 93: ...ume of specific sound devices in your computer To adjust the overall volume level using hardware controls On the keyboard press the volume system key combinations FN and FN to change the volume or press the mute system key combination FN MUTE to turn off all sound Help and Support For more information on adjusting volume click Start then select Help and Support ...

Page 94: ...hen select Control Panel The Control Panel window opens 2 Select Sounds Speech and Audio Devices 3 Select Adjust the system volume The Sounds and Audio Devices Properties dialog box opens 4 On the Volume tab drag the Device Volume slider to change the volume or click to select the Mute check box then click OK ...

Page 95: ...Speech and Audio Devices 3 Select Adjust the system volume The Sounds and Audio Devices Properties dialog box opens 4 On the Volume tab click Advanced in the Device volume area The Master Volume dialog box opens If the device you want to adjust does not appear in the Master Volume dialog box select Options Properties select the audio device you want to adjust then click OK ...

Page 96: ...ag the volume level and balance sliders for the device you want to adjust then close the window For more information about the volume controls select Help in the Master Volume dialog box 6 Click X in the top right corner of the Master Volume dialog box ...

Page 97: ...ecific sound devices in your computer To adjust overall volume level On the keyboard press the volume system key combinations FN and FN to change the volume or press the mute system key combination FN MUTE to turn off all sound OR Click the speaker icon on the taskbar then drag the slider to change the volume or click to select the Mute check box HelpSpot For more information on adjusting volume c...

Page 98: ...ens If the device you want to adjust does not appear in the Volume Control dialog box select Options Properties select the audio device you want to adjust then click OK 2 Drag the volume level and balance sliders for the device you want to adjust then close the window For more information about the volume controls select Help in the Volume Control dialog box ...

Page 99: ...ayer to listen to CDs in Windows XP Windows 2000 and Windows Me For more information about using the Windows Media Player select Help To play a CD 1 Insert a CD into the CD DVD drive 2 If a message asks you to chose a CD player select Windows Media Player The Windows Media Player opens 3 When the media player opens click play Play Stop Next Previous Mute Volume ...

Page 100: ...If the CD Player does not open automatically when you insert the CD open it from the Start menu by clicking Start then selecting Programs Accessories Entertainment then CD Player When the CD Player opens click play If you do not hear audio or you want to change the volume see Adjusting the volume in Windows Me Windows 2000 and Windows 98 on page 91 Play Pause Stop Previous Skip Forward Next Eject ...

Page 101: ...hen select All Programs Accessories Entertainment then Sound Recorder The Sound Recorder opens 3 Click record then speak into the microphone 4 When you finish recording click stop 5 Select File then Save As The Save As dialog box opens 6 Name the recording specify the path then click Save The recording is saved Help and Support For more information on recording and playing audio click Start then s...

Page 102: ...play an audio recording in Sound Recorder 1 Open the Sound Recorder 2 Select File then Open The Open dialog box opens 3 Select the file you want to play back then click Open 4 Play the file by clicking play then stop playing the file by clicking stop ...

Page 103: ...formation about using the Windows Media Player select Help To play a file using the Windows Media Player 1 In Windows XP Windows 2000 or Windows Me click Start then select All Programs then Windows Media Player OR In Windows 98 click Start then select Programs Accessories Entertainment then Windows Media Player The Windows Media Player opens 2 Select File then Open The Open dialog box opens Video ...

Page 104: ...DVD drive you can play DVDs with the DVD Player program For more information about playing DVDs select Help in the DVD player program To play a DVD 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up 2 Turn off your system screen saver and standby timers 3 Click Start then select All Programs DVD Player then DVD Player The DVD Player video scre...

Page 105: ...uild a music library Enter music track information Listen to Internet Radio For more information on using MusicMatch see its online Help Playing CDs You can use the MusicMatch program to play music CDs To play a music CD in Windows XP 1 Insert the music CD into the CD DVD drive on your docking station The first time you insert a CD the Audio CD dialog box opens ...

Page 106: ...racks appear in the playlist area The next time you insert an audio CD MusicMatch plays the CD automatically To play a music CD in Windows Me Windows 2000 and Windows 98 1 Double click the musicmatch JUKEBOX icon on your desktop MusicMatch opens 2 Insert the music CD into the CD DVD drive on your computer then click the CD tab The names of the music tracks appear in the playlist area 3 Click play ...

Page 107: ...he online help in MusicMatch MP3 MPEG Layer 3 is a standard for digitally compressing high fidelity music into compact files without noticeably sacrificing quality MP3 files end in the file extension mp3 Ripping is the process of copying a music track from a music CD and storing it on your computer s hard drive To create rip MP3 files 1 Open MusicMatch by clicking Start then selecting All Programs...

Page 108: ...ion To edit track information 1 In MusicMatch click My Library The library window opens 2 In the library window right click the file then select Edit Track Tag s The Edit Track Tag dialog box opens 3 Enter information such as track title lead artist album and genre 4 Click OK The new track information is displayed in the MusicMatch playlist music library and recorder ...

Page 109: ...u can add music tracks to your music library by Creating MP3 files When you create MP3 files from the tracks on your music CD MusicMatch automatically adds these files to your music library Dragging and Dropping Drag and drop files from Windows Explorer or your desktop to the music library Downloading files from the Internet When you are connected to the Internet MP3 files that you download are au...

Page 110: ...the music library display settings To change the music library display settings 1 In MusicMatch select Options then Settings The Settings window opens 2 Click the Music Library tab 3 Select the categories that you want to display in the columns then click OK ...

Page 111: ... com Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations To listen to an Internet radio station 1 Connect to the Internet then in MusicMatch click Radio Stations The Radio window opens ...

Page 112: ...n also choose another Internet radio station by clicking Broadcast Stations then clicking Station Selector 3 Select a radio station then click Play MusicMatch connects to the station Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player See the MusicMatch online Help ...

Page 113: ... television or VCR 3 Start your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 4 Open the Advanced menu 5 Highlight the TV Out Mode then select the appropriate standard for your television 6 Exit the BIOS Setup utility by opening the Exit menu then selecting Exit Saving Changes 7 Turn on the television or VCR 8 Restart your notebook Important This feature is ava...

Page 114: ...b 12 Reset your display screen area setting to 640 480 with large text fonts for best viewing For more information on customizing screen settings see Adjusting the screen and desktop settings on page 136 If 640 480 is not an option on the Settings tab click Advanced click the Adapter tab click List all Modes select 640 480 from the list click OK then click Apply 13 Click the Advanced button The Ad...

Page 115: ...17 Click Apply 18 Follow the prompts that appear on the screen To turn off TV Out Press FN CRT LCD to turn off TV Out Important If the TV symbol is grayed out the system has not detected a television Make sure that the TV standard in the BIOS Setup is set correctly and that the television is turned on and connected properly ...

Page 116: ...r i Link port If your notebook has the IEEE 1394 port installed MGI VideoWave IV has already been installed on your system To use MGI VideoWave 1 Connect the IEEE 1394 jack on your external source such as a video camera to the IEEE 1394 port if available on the side of your notebook 2 Click Start then select All Programs then MGI VideoWave IV The program starts For more information on using MGI Vi...

Page 117: ...sor or graphics program you can send it as a fax You can also receive faxes on your notebook This chapter shows you how to Set up a fax cover page Create and send a new fax Fax a document you created in another program Receive view and print a fax Help and Support For more information on using the fax functions in PhoneTools click Start then select Help and Support or Help ...

Page 118: ...ick Start then select All Programs PhoneTools then PhoneTools 2 Select Setup then select General Setup The General Setup dialog box opens 3 Click the Customize tab then type your personal information in the User boxes 4 Click the Fax tab then enter your name and fax number in the Fax identifier text box This identifier information is required by law You can enter up to 20 characters in the text bo...

Page 119: ...e picture then click the clear button OR If you want to replace the PhoneTools logo with one of your own click the import button then select a picture for the logo The picture must be saved in a supported format BMP DGR GIF JPG PCX T31 or TIF and be small enough to fit in the logo box 8 Click OK Important Some fax machines cannot use special characters such as hyphens We suggest using spaces inste...

Page 120: ...er 8 Sending and Receiving Faxes www gateway com Sending a fax To send a fax 1 If PhoneTools is not open click Start then select All Programs PhoneTools then PhoneTools 2 Click Send Fax The Send Fax Wizard opens ...

Page 121: ...ssage in the Message Text area you must select a cover page 6 If you want to attach a file make sure the file is not open then click browse select the file then click Open 7 Click Next then click Finish The Confirm Transmissions dialog box opens 8 Click Send PhoneTools dials the fax number and sends your fax Important If for any reason you receive a failed transmission message select Send then Out...

Page 122: ...a fax 1 If PhoneTools is not open click Start then select All Programs PhoneTools then PhoneTools When PhoneTools is open it detects incoming faxes and stores them in the In Box 2 To view a fax click Fax Inbox then double click the fax you want to view The fax viewer opens where you can view and print the fax Important Your notebook cannot detect incoming faxes while in the Standby power saving mo...

Page 123: ...sed when the notebook is not attached to the docking station While your notebook is running on battery power you should manage power consumption to get the most use out of the battery This chapter shows you how to Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power saving settings ...

Page 124: ... much battery charge is remaining Looking at the battery charge indicator A green light indicates the battery is fully charged An amber light indicates the battery is being charged Waiting for a Low Battery warning message to appear If your battery charge indicators display what looks like an inaccurate charge you may need to recalibrate the battery For more information see Recalibrating the batte...

Page 125: ... to the unlock position Warning Danger of explosion if battery is incorrectly replaced Replace only with the Gateway Solo 3450 Li Ion battery Discard used batteries according to the manufacturer s instructions The battery used in this device may present a fire or chemical burn hazard if mishandled Do not disassemble heat above 212 F 100 C or incinerate Dispose of used battery promptly Keep away fr...

Page 126: ...de the battery out of the bay 7 Slide a recharged battery into the bay Make sure the battery is fully inserted into the bay 8 Slide both battery release latches to the center of the notebook Make sure the locking battery latch is in the locked position 9 Open the notebook and press the power button ...

Page 127: ...age 127 Using the CD DVD drive only when necessary CD DVD drives use a large amount of power Recharge the battery often take an extra battery and fully recharge the batteries before traveling For more information see Recharging the battery on page 118 and Changing batteries on page 119 Using alternate power sources To extend battery life use alternate power sources whenever possible If traveling i...

Page 128: ...de Always save your work before using Standby mode When in Standby your computer reduces or turns off the power to most devices except memory However the information in the memory is not saved to the hard drive If power is interrupted the information is lost When in Hibernate mode your computer saves all memory information to the hard drive then turns the power completely off If your computer is a...

Page 129: ... you when the battery charge is low Advanced power settings let you assign different power saving modes to the power button and Standby key You can also select which power saving mode is activated when you close the LCD panel To change the power scheme 1 In Windows XP click Start then select Control Panel Click Performance and Maintenance OR In Windows Me Windows 2000 or Windows 98 click Start the...

Page 130: ...wer Options or Power Management icon The Power Options Properties dialog box opens 3 Select a power scheme from the Power Scheme list OR Set the timers then save your custom power scheme by clicking Save As and typing a name for the scheme 4 Save the changes by clicking OK ...

Page 131: ...or Windows 98 click Start then select Settings then Control Panel The Control Panel window opens If you do not see the Power Options or Power Management icon click view all Control Panel options 2 Click Double click the Power Options or Power Management icon The Power Options Properties dialog box opens 3 Click the Alarms tab 4 Adjust the alarm settings then save the changes by clicking OK ...

Page 132: ... click Start then select Settings then Control Panel The Control Panel window opens If you do not see the Power Options or Power Management icon click view all Control Panel options 2 Click Double click the Power Options or Power Management icon The Power Options Properties dialog box opens 3 Click the Advanced tab 4 Select a power savings mode to be activated by the power button then save the cha...

Page 133: ...ontrol Panel The Control Panel window opens If you do not see the Power Options or Power Management icon click view all Control Panel options 2 Click Double click the Power Options or Power Management icon The Power Options Properties dialog box opens 3 Click the Hibernate tab 4 Select the Enable hibernation check box then click Apply Hibernate mode is now an option you can select on the Advanced ...

Page 134: ...ower Schemes or Advanced tab select Hibernate as one of the power settings then save the changes by clicking OK To manually place your computer into hibernation In Windows XP click Start then click Turn Off Computer press and hold SHIFT then click Hibernate In Windows Me Windows 2000 and Windows 98 click Start then select Shut Down Hibernate then click OK ...

Page 135: ...essor at full speed while connected to AC power and at reduced speed which uses less power while using battery power To change SpeedStep settings in Windows Me Windows 2000 and Windows 98 1 Click Start then select Settings then Control Panel The Control Panel window opens If you do not see the Power Options or Power Management icon click view all Control Panel options 2 Double click the Power Opti...

Page 136: ... run the processor at reduced speed using less power regardless of the power source change the Plugged in setting to Battery Optimized Performance To turn off the SpeedStep technology control click Advanced select the Disable Intel SpeedStep technology control check box then click OK To remove the SpeedStep icon from the taskbar click Advanced select the Remove icon from taskbar check box then cli...

Page 137: ...Managing your notebook s power efficiently Modem Take a telephone cord to connect the modem to telephone jacks If you are traveling internationally take telephone jack adapters or an acoustic handset coupler Take a telephone line protector Take a telephone line tester to check for unsafe lines especially if you are traveling internationally Tips Tricks To access the contents of this guide while yo...

Page 138: ...e with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth and IEEE 802 11b also known as wireless Ethernet or Wifi communication devices are examples of devices which use wireless to communicate Files Copy your working files from your desktop computer to your notebook before you travel If you need to acce...

Page 139: ... boot and press ENTER 3 Highlight Enabled then press ENTER 4 Highlight Set Supervisor Password then press ENTER and follow the instructions You must set the supervisor password in order to set the user startup password 5 Highlight Set User Password then press ENTER and follow the instructions This is the password you need to enter at startup 6 Exit the BIOS Setup utility by opening the Exit menu t...

Page 140: ... the battery charge and use the most efficient power management settings For information on conserving battery power see Conserving battery power on page 121 For information on using alternate power sources see Using alternate power sources on page 121 For information on monitoring the battery charge see Monitoring the battery charge on page 118 ...

Page 141: ...g Your Notebook This chapter provides information about customizing your computer by changing settings in Windows You can Change screen and display settings Change the background and screen saver Program the user key or Internet button ...

Page 142: ... appearance on your LCD For example simple color drawings may appear adequately in 256 colors while color photographs need millions of colors to be displayed with optimum quality Windows lets you choose from several color depth settings for your LCD We recommend 16 bit High Color setting be used at all times If the color in your images seems false or jumpy especially after you have played a game o...

Page 143: ...ndows 2000 or Windows 98 click Start then select Settings then Control Panel 2 Click Double click the Display icon The Display Properties dialog box opens 3 Click the Settings tab 4 Select a setting from the Color Quality or Colors list 5 To save your changes in Windows XP click OK then click Yes OR To save your changes in Windows Me Windows 2000 or Windows 98 click OK then click OK again ...

Page 144: ...asier The higher the resolution the smaller individual components of the screen such as icons and menu bars appear To change the screen resolution 1 In Windows XP click Start then select Control Panel Click Appearance and Themes OR In Windows Me Windows 2000 or Windows 98 click Start then select Settings then Control Panel 2 Click Double click the Display icon The Display Properties dialog box ope...

Page 145: ... com 3 Click the Settings tab 4 Drag the Screen Resolution or Screen area slider to the size you prefer 5 To save your changes in Windows XP click OK then click Yes OR To save your changes in Windows Me Windows 2000 or Windows 98 click OK then click OK again ...

Page 146: ... as the desktop windows and dialog boxes You can select an existing scheme or create your own To select a color scheme in Windows XP 1 Click Start then select Control Panel Click Appearance and Themes 2 Click Display then click the Appearance tab 3 Select a scheme from the Color Scheme list then click OK Help and Support For more information on applying a color scheme click Start then select Help ...

Page 147: ...lick the Display icon The Display Properties dialog box opens 3 Click the Appearance tab If you want to apply one of Windows color schemes go to Step 6 4 If you want to create a new scheme select various items from the Item list and change their settings 5 Click Save As type a name for the new scheme then click OK 6 Select a color scheme from the Scheme list An example of the scheme appears in the...

Page 148: ...top background picture can be changed Windows provides several alternative backgrounds or you can use pictures that you have created or retrieved from other sources To change the desktop background in Windows XP 1 Click Start then select Control Panel Click Appearance and Themes 2 Click Display then click the Desktop tab Important In Windows Me or Windows 98 if Active Desktop is turned on and you ...

Page 149: ...over the entire screen and you did not choose to tile or stretch the image in Step 5 you can change the solid color behind the picture by selecting a color from the Color list 6 Click OK To change the background in Windows Me Windows 2000 or Windows 98 1 Click Start then select Settings then Control Panel The Control Panel window opens 2 Click Double click the Display icon The Display Properties d...

Page 150: ...nd picture from another location by clicking Browse 5 If you want the picture you chose to cover the entire screen select Tile from the Picture Display list 6 If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5 you can change the solid color behind the picture by clicking Pattern selecting a pattern from the Pattern list then clicking OK 7 C...

Page 151: ... many more are available from the Internet and as commercial products To select a screen saver 1 In Windows XP click Start then select Control Panel Click Appearance and Themes OR In Windows Me Windows 2000 or Windows 98 click Start then select Settings then Control Panel 2 Click Double click the Display icon The Display Properties dialog box opens Help and Support For more information on changing...

Page 152: ...click Settings and then make your changes If the Settings button is not available you cannot customize the screen saver you selected 6 In Windows XP if you want to display the Welcome Login screen whenever you close the screen saver select the On resume display Welcome screen check box 7 If you want to change the time before the screen saver is activated click the up or down arrows next to the Wai...

Page 153: ...Control Panel options 2 Click Double click the Mouse icon The Mouse Properties dialog box opens 3 Click one of the tabs to change your touchpad settings Buttons lets you change the button configuration and the double click speed Pointers lets you customize the appearance of your cursor and pointer Pointer Options lets you set your pointer speed and pointer trails 4 To view and change other touchpa...

Page 154: ... To program the user key or Internet button 1 In Windows XP click Start then select Control Panel Click Switch to Classic View OR In Windows Me Windows 2000 or Windows 98 click Start then select Settings then Control Panel If you do not see the MagicKeyboard icon click view all Control Panel options 2 Double click the MagicKeyboard icon 3 Select User Key or Internet from the list 4 Click Browse th...

Page 155: ...149 Programming the user key or Internet button www gateway com 5 Click the program to select it 6 Click OK ...

Page 156: ...150 Chapter 11 Customizing Your Notebook www gateway com ...

Page 157: ...151 12 www gateway com Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook including PC Cards Bay modules Memory ...

Page 158: ...k supports hot swapping Hot swapping means that you can insert a PC Card while your notebook is running If your PC Card does not work after hot swapping refer to the PC Card manufacturer s documentation for further information To insert a PC Card Push the card firmly into the PC Card slot label side up until the outer edge of the card is flush with the side of the notebook Help and Support For mor...

Page 159: ...remove a PC Card 1 Click the icon in the taskbar then select the PC Card name and click Stop OR Turn off the notebook 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again ...

Page 160: ...es Your docking station s modular bays support different bay modules such as a CD DVD drive a second hard drive or a diskette drive To change bay modules 1 Make sure your notebook is off 2 Detach the notebook from the docking station 5 25 inch bay module 3 5 inch bay module ...

Page 161: ... Slide the latch that corresponds to the bay you are changing 5 25 inch or 3 5 inch toward the middle of the docking station The module will pop out slightly 4 Remove the module 5 Slide the new module into the module bay until the latch clicks ...

Page 162: ...ing foam Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion cards or components over...

Page 163: ...add or replace memory modules 1 Follow the instructions under Preventing static electricity discharge on page 156 2 Shut down your notebook and close the LCD 3 Disconnect the AC adapter and modem cable 4 Turn the notebook over then remove the battery 5 Remove the memory bay cover screw then remove the memory bay cover Warning Disconnect the power cord remove the battery and disconnect the modem ca...

Page 164: ...ateway com 6 If you are removing the module gently press outward on the clips at both ends of the memory module until the module tilts upward then pull the memory module out of the slot The illustration below may look different from your computer ...

Page 165: ...ide it into the empty memory slot The illustration below may look different from your computer 8 Gently push the module down until it clicks in place 9 Replace the memory bay cover insert the battery connect the AC adapter and turn on your notebook Important Use only PC100 100 MHz memory modules ...

Page 166: ...160 Chapter 12 Upgrading Your Notebook www gateway com ...

Page 167: ...e office computers lets you share drives printers and a single Internet connection among the connected computers This chapter contains information about Benefits of a home small office or home office network The Gateway Connected Home Network connection types Your networking shopping list ...

Page 168: ...net Service Provider ISP account Sharing drives With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using diskettes In addition you can map a drive from a computer on the network to a drive on another computer and access the file as if it were located on the hard drive of the computer y...

Page 169: ... store audio files such as the popular MP3 files and video files on any networked computer then play them on any of the other computers or devices connected to your network a process called streaming Add a digital music player such as the Gateway Connected Music Player and you can integrate your stereo system into your network as well Playing multi player games With a home network you can play mul...

Page 170: ...cing the Gateway Connected Home The Gateway Connected Home connects all your computers and other devices so that you can share files programs peripheral devices and much more from any computer in your house The picture below shows an example Gateway Connected Home ...

Page 171: ...r connected computers to your Internet connection simultaneously A Gateway Connected Touchpad to your connected home so that more than one screen name can log onto America Online simultaneously Your notebook computer to your connected home so you can share files and print at home A Gateway Connected Music Player to your connected home to play audio files located on any connected computer anywhere ...

Page 172: ...or Fast Ethernet Ethernet is a type of connection commonly used in offices around the world This type of connection can also be used to build small computer networks in the home Ethernet is available at two different speeds standard Ethernet which runs at the same speed as HPNA 2 0 and Fast Ethernet which runs up to ten times faster To create an Ethernet network you or your electrician must instal...

Page 173: ...computer from your home office to your patio without having a telephone or Ethernet jack available Although you save on the cost of wiring the higher cost of wireless Ethernet equipment may result in a wireless network costing more than a wired one Bluetooth Bluetooth is a short range wireless method for creating a network Like wireless Ethernet Bluetooth allows your computer to send and receive d...

Page 174: ...necting to a telephone jack A USB port to connect to a HPNA adapter Cost savings is more important than network speed Your connection speed needs are less than 10000 Kbps see Comparing data transfer speed on page 170 Ethernet An Ethernet or Fast Ethernet network is appropriate if You are building a new home or your existing home already has Ethernet cable installed in each room that has a device y...

Page 175: ...rs that are used for drive sharing printing to a single printer or surfing the Internet Your notebook computer has wireless Ethernet IEEE 802 11b for networking Your connection speed needs are less than 11000 Kbps see Comparing data transfer speed on page 170 Bluetooth A Bluetooth network is appropriate if You are looking for an alternative to using your telephone line or installing cable for conn...

Page 176: ...following table shows the Gateway supported network type and the maximum speed of each Type of Program Speed Required Voice over IP VoIP 5 20 Kbps Multiplayer Game 20 80 Kbps Dial up Internet 24 56 Kbps MP3 Audio Streaming 80 200 Kbps Printer Sharing 80 200 Kbps Broadband Internet 100 1000 Kbps File Sharing 300 40000 Kbps MPEG Video Streaming 4000 8000 Kbps Connection Type Rated Maximum Speed Blue...

Page 177: ...ame time your teenager may play music on another computer Playing two MP3 audio files simultaneously requires 200 Kbps 200 Kbps 400 Kbps If at the same time you are playing two MP3 audio files you also print a file to your printer the speed required increases to 200 Kbps 200 Kbps 200 Kbps 600 Kbps A comparison of the two tables on the previous page shows that HPNA 2 0 Ethernet and wireless Etherne...

Page 178: ...OR An HPNA V 90 combination card installed in each desktop computer OR A USB HPNA adapter attached to each desktop or notebook computer OR An HPNA PC Card installed in each notebook computer Telephone cable going from each computer to the closest telephone jack Important All HPNA components should be HPNA 2 0 A mixture of HPNA 1 0 and HPNA 2 0 components will result in your network running at a sl...

Page 179: ... An Ethernet hub or switch with enough ports for each computer and device in the network hubs are slightly cheaper than switches but may run slower than switches Ethernet cable going from each computer to the hub or switch Important All Ethernet components should be either standard Ethernet 10 Mbps or Fast Ethernet 100 Mbps A mixture of Ethernet and Fast Ethernet components will result in your net...

Page 180: ... Ethernet built in A wireless Ethernet IEEE 802 11b Access Point if you want to connect your wireless Ethernet to the Internet or a wired network Bluetooth For a Bluetooth network you need A Bluetooth PCI card installed in each desktop computer OR A Bluetooth PC Card installed in each notebook computer that does not have Bluetooth built in Devices with Bluetooth such as PDAs pagers cellular teleph...

Page 181: ...d Home or networking an office discuss your particular needs with your Gateway Country Store representative In addition several books and Internet sites are dedicated to networking Refer to these sources for more information about networking your home or office with HPNA Ethernet Wireless Ethernet or Bluetooth ...

Page 182: ...176 Chapter 13 Networking Your Notebook www gateway com ...

Page 183: ...s and Settings Transfer Wizard If your new computer is running Windows XP you can move your data files and personal settings from your old computer to your new one by using the Files and Settings Transfer Wizard You can take your display Internet and e mail settings from your old computer and transfer them to the new one The wizard also moves specific files or entire folders such as My Documents M...

Page 184: ...personal data files To find files in the My Documents folder 1 In Windows XP click Start then select My Computer OR In Windows Me Windows 2000 or Windows 98 double click the My Computer icon on the desktop 2 Double click the C drive icon The C window opens 3 Double click the My Documents folder The My Documents window opens You can often identify different data file types by looking at the file s ...

Page 185: ...software came preinstalled on your new computer run that setup program If it asks to set up a new account or an existing one choose to reconnect to an existing account If your current ISP software is not preinstalled on your new computer locate the original Internet setup program provided by your local ISP or contact your ISP to see if they have an updated version of their software and install it ...

Page 186: ...owser program s online help Reinstalling your old printer or scanner Older printers scanners or other peripheral devices may have Windows support integrated built in which means you do not need any additional software Newer devices however usually require your original software installation CDs or diskettes Reinstalling a USB printer or scanner USB devices may have special installation instruction...

Page 187: ...ated you should also check the manufacturer s Web site for driver updates Reinstalling your old programs You probably use some programs that did not come installed on your new computer such as personal finance software graphics programs or games Spend some time going through your old computer s Start and Programs menus making note of any programs you want to install on your new computer Locate you...

Page 188: ...182 Chapter 14 Moving from Your Old Computer www gateway com ...

Page 189: ...s Magnetic fields can erase data on both diskettes and hard drives Never turn off your computer when the hard drive indicator is on because data on the hard drive could be lost or corrupted Avoid subjecting your computer to extreme temperature changes The case and LCD can become very brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extre...

Page 190: ...st Maintenance task Immediately after purchase Monthly When needed See Create an emergency diskette X page 185 Check for viruses X X page 189 Manage hard drive space X page 191 Clean up hard drives X X page 192 Scan hard drive for errors X X page 193 Defragment hard drive X X page 195 Back up files X X page 197 Recalibrate the battery X page 199 Clean computer case X page 200 Clean keyboard X page...

Page 191: ...r To create an emergency startup diskette in Windows XP 1 Place a blank diskette labeled Startup into the diskette drive 2 Click Start then select My Computer The My Computer window opens 3 Right click 3 Floppy A then select Format The Format 3 Floppy A dialog box opens 4 Select Create an MS DOS Startup Disk then click Start Windows copies files to the emergency startup diskette Help and Support F...

Page 192: ...tect it by sliding the write protect tab up 7 Store your emergency startup diskette in a safe place with your other backup software media To create an emergency startup diskette in Windows Me or Windows 98 1 Click Start then select Settings then Control Panel The Control Panel window opens 2 Click Double click the Add Remove Programs icon The Add Remove Programs Properties dialog box opens Not wri...

Page 193: ...te Disk A message tells you to label a new diskette and insert it into the diskette drive 5 Place a blank diskette labeled Startup into the diskette drive 6 Click OK Windows copies files to the emergency startup diskette 7 When Windows finishes copying files remove the diskette from the diskette drive ...

Page 194: ... To prevent the diskette from being erased or infected by viruses you should write protect it by sliding the write protect tab up 9 Store your emergency startup diskette in a safe place with your other backup software media Not write protected Write protected ...

Page 195: ...wnloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus You should periodically update your Norton AntiVirus program to protect against the latest viruses To scan for viruses 1 Click Start then select All ...

Page 196: ...or at least 30 seconds 3 Turn on the computer and rescan for the virus To update Norton AntiVirus 1 Click Start then select All Programs Norton AntiVirus then LiveUpdate Norton AntiVirus The LiveUpdate wizard opens 2 Follow the on screen instructions to update your Norton AntiVirus program with the latest virus protection files 3 When the program has finished updating click Finish ...

Page 197: ... drive space 1 In Windows XP click Start then select My Computer OR In Windows Me Windows 2000 or Windows 98 double click the My Computer icon 2 Right click the drive that you want to check for available file space then select Properties Drive space information appears Help and Support For more information on checking hard drive space click Start then select Help and Support or Help ...

Page 198: ...r The My Computer window opens OR In Windows Me Windows 2000 or Windows 98 double click the My Computer icon The My Computer window opens 2 Right click the hard drive that you want to delete files from then select Properties The System Properties dialog box opens at the General tab 3 Click Disk Cleanup The Disk Cleanup dialog box opens Help and Support For more information on using Disk Cleanup cl...

Page 199: ...as on the hard drive so that Windows does not use them If you use your computer several hours every day you probably want to run Error checking or ScanDisk once a week If you use your computer less frequently once a month may be adequate Also use Error checking or ScanDisk if you encounter hard drive problems To check the hard drive for errors 1 In Windows XP click Start then select My Computer OR...

Page 200: ...ns to use then click Start For help press F1 Windows checks the drive for errors This process may take several minutes 6 Correct any problems that are found by following the on screen instructions After Windows has finished checking the drive for errors it provides a summary of the problems that it found 7 Click OK ...

Page 201: ...ragmenting the information stored on the drive can improve hard drive performance While the Disk Defragmenter program is running do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting process Also if you are connected to a network log off before starting Disk Defragmenter Network communication may stop the defragmentation process and cause it to st...

Page 202: ...Click the Tools tab 4 Click Defragment Now 5 If Disk Defragmenter does not start automatically click Start or Defragment Disk Defragmenter shows its progress on the screen When finished Disk Defragmenter asks if you want to quit the program 6 Click Close or Yes ...

Page 203: ...s You should back up your files regularly to a writable CD if you have a CD R or CD RW drive or to diskettes Use a backup device such as a CD R CD RW or Zip drive to do a complete hard drive backup If you do not have a high capacity backup device and you want to purchase one you can contact Gateway s Add on Sales department or visit our Web site at www gateway com Help and Support For more informa...

Page 204: ...elect All Programs Accessories System Tools then Scheduled Tasks The Scheduled Tasks window opens 2 Double click Add Scheduled Task The Scheduled Tasks Wizard opens 3 Click Next then select the Scheduled Task Wizard option you want to create and follow the screen prompts to customize the task Help and Support For more information on using the Scheduled Task Wizard click Start then select Help and ...

Page 205: ...n press ENTER You are prompted to start the recalibration program 6 After the battery has been fully discharged and the notebook has turned itself off re connect the AC adapter and fully recharge your battery Recharging may take several hours After the battery finishes recharging the battery meter displays accurate battery charge Important Start the battery calibration process with a fully charged...

Page 206: ... the battery Use a damp lint free cloth to clean the computer and other parts of your system Do not use abrasive or solvent cleaners because they can damage the finish on components Your computer is cooled by air circulated through the vents on the case so keep the vents free of dust With the computer turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to d...

Page 207: ...d water to clean the screen Squirt a little water on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the screen or becomes difficult to control precisely then cleaning the mouse will likely improve its accuracy To clean your mouse 1 Turn the mouse upside down 2 Rotate the retaini...

Page 208: ... com 3 Remove the retaining ring and mouse ball 4 Remove any dust lint or dirt from the mouse ball with a soft cloth 5 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol 6 Replace the mouse ball and lock the retaining ring into place ...

Page 209: ...If directed to do so while troubleshooting If you have reinstalled Windows 2000 If you see a message indicating that there is a problem with a device driver This section provides instructions for reinstalling device drivers in Windows 98 Windows Me Windows 2000 and Windows XP If you are not comfortable with the procedures covered in this section seek help from a more experienced computer user or a...

Page 210: ...m starts 5 If the Welcome to the System Restoration Kit window opens close it by clicking OK 6 Click the Reinstall tab 7 If there is a Find More button at the bottom of the window complete the list of available device drivers by clicking Find More and following the on screen instructions 8 Click Automatic Installation then select multiple device drivers to reinstall OR Click Manual Installation th...

Page 211: ...e Run dialog box opens 3 In the Open text box type D RUNMENU EXE where D is the drive letter of your CD DVD drive 4 Click OK The System Restoration Kit program starts 5 If the Welcome to the System Restoration Kit window opens close it by clicking OK 6 Click the Update tab 7 Click Check Now The Connect window opens 8 Install available updated device drivers by following the on screen instructions ...

Page 212: ...dows XP the System Restoration Kit automatically reinstalls the hardware device drivers and some programs as well If you are reinstalling Windows 2000 reinstall the hardware device drivers by following the instructions in Reinstalling device drivers on page 203 and reinstall your programs by following the instructions in Reinstalling programs on page 208 You can install the remaining programs usin...

Page 213: ...t put the System Restoration CD in it 2 Restart the computer 3 Press any key when you see the message Press any key to boot from CD The Windows 2000 Setup menu opens 4 Follow the on screen instructions The on screen instructions step you through the operating system installation 5 When you are finished reinstalling Windows 2000 reinstall your device drivers by following the instructions in Reinsta...

Page 214: ... Click Start then select Run The Run dialog box opens 3 In the Open text box type D RUNMENU EXE where D is the drive letter of your CD DVD drive 4 Click OK The System Restoration Kit program starts 5 If the Welcome to the System Restoration Kit window opens close it by clicking OK 6 Click the Reinstall tab 7 If there is a Find More button at the bottom of the window complete the list of available ...

Page 215: ...lling you may only need to restart your computer to complete the installation However if a setup wizard opens when you restart your computer follow the on screen instructions To reinstall a program from a CD 1 Place the program CD in your CD DVD drive 2 Complete the program reinstallation by following the instructions included with the program CD ...

Page 216: ...210 Chapter 16 Restoring Software www gateway com ...

Page 217: ... software issues This chapter also includes information about Telephone support Automated troubleshooting systems Tutoring and training If the suggestions in this chapter do not correct the problem see Getting Help on page 43 for more information about how to get help Help and Support For more information on troubleshooting click Start then select Help and Support or Help ...

Page 218: ... the memory bay cover while your computer is turned on while the battery is installed and while the modem cable and AC power adapter are connected Make sure you are correctly grounded before accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 156 ...

Page 219: ...ears on the screen write down the exact message The message may help Gateway Technical Support in diagnosing and fixing the problem If you added or removed modules or peripheral devices review the installation procedures you performed and make sure you followed each instruction If an error occurs in a program consult the program s printed documentation or the online help Important Do not try to tr...

Page 220: ...e diagnostic and system information tool that can test your computer and determine its configuration PC Doctor provides 85 professional diagnostic tests directly from your computer This support tool is available from HelpSpot or by clicking Start then selecting All Programs then Gateway Utilities Help and Support For more information on PC Doctor click Start then select Help and Support or Help ...

Page 221: ...y problems Shut down and restart your computer An audio CD does not produce sound Make sure the CD label is facing up Make sure the volume controls are turned up For more information see Adjusting the volume in Windows XP on page 87 and Adjusting the volume in Windows Me Windows 2000 and Windows 98 on page 91 Make sure mute controls are turned off To make sure mute is turned off In Windows XP clic...

Page 222: ...e label is facing up Shut down and restart your computer The DVD s regional code and your computer s regional code may not match Regional codes help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the regional code on the disc and the regional code for the DVD drive must match The regional code on your DVD drive is determined by delivery address for you...

Page 223: ...displayed To check IRQ usage in Windows Me and Windows 98 1 Click Start then select Settings then Control Panel The Control Panel window opens If you do not see the System icon click view all control panel options 2 Double click the System icon then click the Device Manager tab The Device Manager opens 3 Click Computer then click Properties The Computer Properties dialog box opens and displays the...

Page 224: ...isable then click Properties 4 In the Device usage area click to select the Disabled in this hardware profile check box then click OK Diskette drive The diskette drive is not recognized Shut down and restart your computer Your notebook may not be properly docked to the docking station Remove the notebook then reinstall it on the docking station You receive a Access Denied or Write protect error me...

Page 225: ...drive then press ENTER Make sure the diskette you are using is IBM compatible The light on the diskette drive is lit continuously Remove the diskette from the drive If the light stays on try restarting your computer Error Checking When you started your computer it ran Error Checking The computer probably had its power interrupted or was incorrectly shut down Windows XP and Windows 2000 automatical...

Page 226: ...hard drive using Disk Cleanup For more information see Using Disk Cleanup on page 192 Empty the Recycle Bin by right clicking the Recycle Bin icon and selecting Empty Recycle Bin from the pop up menu If possible save your files to a diskette or another drive If the hard drive is full copy any files not regularly used to diskettes or other backup media then delete them from the hard drive You recei...

Page 227: ...tact your ISP technical support for help Make sure you do not have a problem with your modem For information about solving modem problems see Modem on page 223 You receive an Unable to locate host message and are unable to browse the Internet This problem can occur when you have typed a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical difficulties ...

Page 228: ...rrectly Try a keyboard that you know works to make sure the keyboard port works If you spilled liquid in the keyboard turn off the computer and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again A keyboard character keeps repeating or you receive a Keyboard stuck or Key failure error message Make sure that nothing is resting on the...

Page 229: ...157 You receive a Not enough memory error message Close all programs then restart the computer Modem Your modem does not dial or does not connect Make sure your computer is connected to the telephone line and the telephone line has a dial tone Use the Setup poster to make sure that the connections have been made correctly Make sure that the modem cable is less than 6 feet 1 8 meters long Remove an...

Page 230: ... are correct Disconnect any answering machine fax machine or printer that is on the same line as the modem You should not have these devices plugged into the same telephone line as the modem Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause t...

Page 231: ...c telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your system has a v 90 modem the speed at which you can upload send data is limited to 33 6K If your system has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads You can check modem connection ...

Page 232: ...e Setup poster to make sure that the connections have been made correctly If the modem shares the telephone line with another device make sure the telephone line is not in use for example someone is on the telephone or another modem is in use Use the modem cable that came with your computer Some telephone cables do not meet required cable standards and may cause problems with the modem connection ...

Page 233: ...opens If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error the modem did not pass diagnostics Contact Gateway technical support The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted...

Page 234: ... then click Properties 4 Adjust the Speaker volume control 5 Click OK Mouse The external mouse does not work Make sure that the mouse cable is plugged in correctly Try a mouse you know is working to make sure the mouse port works Shut down and restart your computer The external mouse works erratically Clean the mouse For more information see Cleaning the mouse on page 201 Networks You cannot conne...

Page 235: ...for the PC Card For more information see your PC Card s documentation Make sure that the PC Card you installed is not causing a system resource conflict For more information on resource conflicts see Device installation on page 217 Power Your computer is not working on AC power Make sure your AC power adapter is connected correctly to your computer For more information see Connecting the AC adapte...

Page 236: ...nnected to the proper port Most printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online Check the connector and cable for bent or broken pins Reinstall the printer driver Use the manual that came with your printer for instructions on installing the printer driver If the printer you want to print to is not the de...

Page 237: ... Printers and Faxes icon click Switch to Classic View 2 Click double click the Printers and Faxes icon The Printers and Faxes window opens 3 Double click the icon for the printer you want to use 4 Select Printer If there is a Use Printer Offline option on the menu click it to clear the check mark OR Select Printer If there is a Connect option on the menu click it to connect to the printer To make ...

Page 238: ...s power interrupted or was incorrectly shut down Windows Me and Windows 98 automatically run ScanDisk at startup when the computer was incorrectly shut down ScanDisk fixes errors on the hard drive to minimize data loss To prevent ScanDisk from running when you start your computer make sure you always shut down by selecting Shut Down from the Start menu Sound You are not getting sound from the spea...

Page 239: ...erent in the TFT technology used in active matrix LCD screens Gateway s inspection standards keep these to a minimum If you feel these pixels are unacceptably numerous or dense on your display contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected Important If your computer has a DSTN or HPA LCD panel you may notice some mi...

Page 240: ...y refer to the manufacturer documentation and technical support resources If you have how to questions about using a program consult Online Help Printed documentation The Microsoft Windows documentation The software publisher s Web site Consult the troubleshooting section of this chapter Have your customer ID serial number and order number available along with a detailed description of your issue ...

Page 241: ...rged to your credit card 900 555 4695 charged to your telephone bill Gateway Technical Support Talk to a Gateway Technical Support representative about a non tutorial technical support question Refer to Before calling Gateway Technical Support on page 234 before calling TDD Technical Support for hearing impaired is available Weekdays 6 00 a m 8 00 p m Central Time Weekends 6 00 a m 5 00 p m Centra...

Page 242: ...e following resources The printed or online manual that came with your hardware or software In many cases additional product information and online manuals for Gateway supplied hardware can be found in our Web site s Documentation Library This user s guide The software publisher s Web site Tutoring For help on using hardware or software that came with your Gateway computer contact Gateway s fee ba...

Page 243: ...grams including Microsoft Word Excel and PowerPoint www gateway com country Gateway CD Learning Libraries A variety of courses and tutorials are available on CD Select from several easy to use learning libraries www gateway com training Online Training from Learn Gateway More than 450 online courses are available from Learn Gateway All you have to do is go online and log in You select the subject ...

Page 244: ...238 Chapter 17 Troubleshooting www gateway com ...

Page 245: ...near water or a heat source such as a radiator Set up the system on a stable work surface The product should be operated only from the type of power source indicated on the rating label If your computer has a voltage selector switch make sure that the switch is in the proper position for your area The voltage selector switch is set at the factory to the correct voltage Openings in the computer cas...

Page 246: ...placeable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock alw...

Page 247: ...s are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on a...

Page 248: ...he destination country Warning If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Warning Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Please contact Gateway for service...

Page 249: ...tter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructi...

Page 250: ...50 This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your a...

Page 251: ...he telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipme...

Page 252: ...exposure limits as set by Industry Canada Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emis...

Page 253: ...to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utilit...

Page 254: ...is well below the RF exposure limits as set by SCT Unintentional emitter At this time there are no mandatory requirements for Unintentional Emitters However this device does comply with multiple requirements for other countries and regions as listed on the system label and in the users manual European Union The following information is only applicable to systems labeled with the CE mark European d...

Page 255: ...Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label The power output of the wireless device or devices that may be embedded in you notebook is well below the RF exposure limits as set by the European Commission through the R TTE directive European States qualified under wireless approvals European States with restrictions on u...

Page 256: ...requency DTMF signaling This equipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the ...

Page 257: ...tem label Operational guidelines for 2 4 GHz band wireless equipment if equipped This equipment uses the 2 4 GHz ISM frequency band The ISM band is the industrial scientific and medical device band Devices that might also use this band are microwave ovens other LAN devices amateur radio stations licensed premises radio stations and non licensed specified low power radio stations Prior to setting u...

Page 258: ...be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling ...

Page 259: ...ection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up t...

Page 260: ...s are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not ...

Page 261: ...business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gateway Learning Ware Gateway Magazine Gateway Micro Server Gateway Money Ware Gateway Music Ware Gateway Networking So...

Page 262: ...256 Appendix A Safety Regulatory and Legal Information www gateway com ...

Page 263: ...stalling 119 low battery warning 118 managing power 121 monitoring charge 118 recalibrating 199 recharging 18 118 release latch 6 bays battery 6 119 memory 6 modular 10 11 15 154 RAM 6 Bluetooth 167 169 174 using while traveling 132 broadband Internet connection 40 167 C cable lock 5 14 Caps Lock indicator 28 capturing video 110 CD 86 adding tracks to your library 103 cleaning 216 editing track in...

Page 264: ... files and folders 60 72 192 desktop 50 adjusting settings 136 changing background 142 changing color depth 137 changing color scheme 140 141 changing number of colors 137 device drivers 203 dialing codes 132 Disk Cleanup 192 Disk Defragmenter 195 diskette inserting 85 diskette drive 85 eject button 84 installing 154 reinstalling 154 troubleshooting 218 docking port 6 docking station connecting no...

Page 265: ...necting 39 connector 3 jack 14 39 EZ Pad touchpad 35 F fan 4 Fast Ethernet 166 168 173 faxes failed transmission 115 receiving and viewing 116 sending 114 sending from a program 116 setting up cover page 112 troubleshooting 226 files 55 57 backing up 197 copying 58 72 cutting 72 deleting 60 72 192 finding 62 63 moving 58 opening 36 pasting 72 renaming 72 searching for 62 63 transferring 132 troubl...

Page 266: ...Link 3 41 110 IEEE 1394 port 3 41 110 IEEE 802 11b 167 169 using while traveling 132 installing battery 119 bay modules 154 CD DVD drive 154 diskette drive 154 docking station 23 memory 157 PC Cards 152 second hard drive 154 Internet 74 connecting to 76 requirements to access 74 sharing access 162 Internet button 34 customizing 148 Internet connection broadband 40 167 troubleshooting 221 225 Inter...

Page 267: ...button 54 model number 6 15 133 modem 74 connecting 38 international adapter 131 jack 3 38 troubleshooting 223 modular bay 10 11 15 monitor port 4 monitor type selecting 107 mouse changing settings 147 cleaning 201 port 14 troubleshooting 228 moving files 178 Internet settings 179 pointer 36 screen objects 37 MP3 file creating 101 editing track information 102 playing 97 streaming 163 MPEG file 97...

Page 268: ...7 Plug and Play devices Firewire support for 41 i Link support for 41 IEEE 1394 support for 41 USB support for 41 pointer 35 moving 36 ports Firewire 3 41 110 i Link 3 41 110 IEEE 1394 3 41 110 monitor 4 parallel 14 41 printer 14 41 PS 2 14 serial 3 41 USB 3 14 41 power AC power adapter 121 advanced settings 123 126 alarms 123 125 automobile airplane adapter 121 battery 121 button 22 changing mode...

Page 269: ...esolution changing 138 right clicking 36 S safety general precautions 239 guidelines for troubleshooting 212 saving documents 69 ScanDisk 193 232 scanner installing 41 sharing 163 Scheduled Tasks Wizard 198 screen adjusting settings 136 changing color depth 137 changing number of colors 137 changing resolution 138 saver 145 troubleshooting 222 233 screen objects getting information 36 moving 37 se...

Page 270: ...inations 32 T taskbar 51 technical support automated troubleshooting 235 FaxBack support 235 resources 234 Technical Support 235 tips before contacting 234 tutorial service 235 telephone line protector 131 line tester 131 receiving and viewing faxes 116 sending a fax 114 sending faxes from a program 116 setting up fax cover page 112 telephone support 234 television viewing display on 107 title bar...

Page 271: ...izing 148 V video capture 110 troubleshooting 233 video out jack 14 video file streaming 163 VideoWave IV 110 virus 189 protecting against 79 189 removing with Norton AntiVirus 189 volume adjusting 87 91 adjusting modem 227 228 controls 87 91 muting 87 91 W waking up your notebook 22 WAV file 97 Web browser 74 77 Web page 77 Web site 77 connecting to 78 Gateway 48 window 53 close button 54 closing...

Page 272: ...indows 2000 205 updating device drivers in Windows 98 205 updating device drivers in Windows Me 205 updating device drivers in Windows XP 205 Windows key 31 wireless Ethernet 167 169 using while traveling 132 World Wide Web WWW 77 downloading files 79 write protection for diskettes 186 188 ...

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