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Chapter 9 Operation and Maintenance
9.9.2 Contacting Maintenance Support
For "Contact Information", refer to "Start Guide". Before contacting maintenance support, check the
following.
●
Item
• Model name and product ID of the server
They are described on the label on the server. For the label location, refer to "Start Guide".
• Hardware configuration (Types and locations of internal options)
• Configuration information (BIOS Setup Utility, SCSI Setup Utility settings)
• OS
• LAN/WAN system configuration
• Phenomena (what happened when doing what, what was displayed, etc.)
• Date/time of occurrence
• Environmental settings of the server
• LED statuses
Print and fill in the "Configuration Sheet" of the "Configuration Sheets" and the "Accident Sheet".
Summary of Contents for PRIMERGY RX200 S2
Page 6: ...6 ...
Page 38: ...38 Chapter 1 Overview ...
Page 52: ...52 Chapter 2 Checking before OS Installation ...
Page 108: ...108 Chapter 3 OS Installation Using ServerStart ...
Page 126: ...126 Chapter 4 Manual OS Installation ...
Page 158: ...158 Chapter 5 Operations after OS Installation ...
Page 204: ...204 Chapter 7 Installing Internal Options ...
Page 246: ...246 Chapter 8 Hardware Configuration Utilities ...
Page 302: ...302 D Recycling ...