102
Data cannot be read from the CD-ROM drive.
Checkpoint
Is the CD-ROM correctly set?
Is there any dirt, condensation
or water on the CD-ROM?
Is the CD-ROM scratched or
extremely warped?
Are you using a non-standard
CD-ROM?
Cause and Solution
Set the CD-ROM correctly with its label facing upwards.
Wipe it from the center outwards with a dry, soft cloth.
Replace the CD-ROM.
Use a CD-ROM which conforms to the standards.
The CD cannot be ejected from the CD-ROM.
Checkpoint
Is it in operating mode?
Cause and Solution
The CD can only be ejected when the personal computer main
unit is in operating mode because its CD-ROM drive has an
electronic lock. Check that the personal computer main unit is in
operating mode and press the EJECT button. If for some reason
the CD tray does not come out even when you press the EJECT
button, insert a clip or somthing into the hole to the right of the
EJECT button and pull the tray out.
If the tray doesn’t still come out, click the CD-ROM icon in the
“My Computer” window with the right button of the mouse and
then click “EJECT”.
