2. Troubleshooting with error code
2-1. E: 11. Serial communication error (Serial reverse transfer
error) (Outdoor unit)
Indicator
Indoor unit
Operation indicator
1 time flash
Timer indicator
1 time flash
Economy indicator
Continuous flash
Error code
E: 11
Detective actuator
Outdoor unit
Main PCB
When the indoor unit cannot receive the serial signal
from outdoor unit more than 2 minutes after power on,
or the indoor unit cannot receive the serial signal more
than 15 seconds during normal operation.
Fan motor
Forecast of cause
Connection failure
External cause
Main PCB failure
Outdoor unit fan motor failure
Check point 1. Reset the power and operate
Does error indication show again?
→ If no, go to
↓
Check point 2. Check connection
Check any loose or removed connection line of indoor unit and outdoor unit.
Check connection condition is control unit. (If there is loose connector, open cable or mis-wiring.)
→ If there is an abnormal condition, correct it by referring to the installation manual or the “DESIGN
& TECHNICAL MANUAL”.
↓
Check point 3. Check the voltage of power supply
Check the voltage of power supply
Check if AC 270 V (AC 230 V -10%) to AC 253 V (AC 230 V +10%) appears at
outdoor unit terminal L - N.
+
-
↓
2-1. E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit)
- (03-4) -
2. Troubleshooting with error code
TROUBLESHOOTING
TROUBLESHOOTING
Summary of Contents for General ASHG07KPCE
Page 4: ......
Page 5: ...1 GENERAL INFORMATION 2021 12 16 SR_CH01_AS059EG_01 ...
Page 13: ...2 TECHNICAL DATA AND PARTS LIST 2022 07 07 SR_CH02_AS059EG_02 ...
Page 31: ...3 TROUBLESHOOTING 2022 07 07 SR_CH03_AS059EG_02 ...
Page 34: ......
Page 92: ...6 2 Outdoor unit 03 58 6 Thermistor resistance values TROUBLESHOOTING TROUBLESHOOTING ...
Page 93: ...4 CONTROL AND FUNCTIONS 2022 07 07 SR_CH04_AS059EG_02 ...
Page 125: ...5 FILED WORKING 2022 07 07 SR_CH05_AS059EG_02 ...