46
7.4.1
Resolving abnormal functions during print setup
Error
Cause
Solution
The bite valve does not
dispense resin.
•
The silicone material has
sealed itself.
•
Resin may cure over the bite
valve opening.
1. Press the vent cap closed
and remove the resin
cartridge from the printer.
2. Turn the cartridge upside
down to inspect the
bite valve.
3. Squeeze the bite valve a few
times to open up the seal and
enable resin flow.
4. If squeezing the bite valve
does not enable resin flow,
carefully use the tip of the
tweezers from the Form Wash
L or Form 3BL Finish Kit to
push through the opening to
enable resin flow.
5. If the bite valve seal remains
closed after troubleshooting,
contact Formlabs Support or
a certified service provider
for additional help. Submit
photos of the bite valve seal
with your request.
The orange
icon is not
available in PreForm.
The printer may not be properly
connected to the same LAN.
•
Check for other open
instances of PreForm.
•
Save any files before
restarting PreForm.
•
Disconnect your printer
from the LAN and
reconnect to establish a
proper connection.
Error messages
•
Missing Resin Tank
•
Missing Cartridge
The printer cannot sense
the inserted resin tank and/
or cartridge.
1. Fully remove the resin tank
and/or cartridge.
2. Reinsert the resin tank and/
or cartridge.
7.4.2
Resolving print failures and errors
Print failures can manifest in different ways and originate from different causes. Check the model
configuration in PreForm, the cleanliness of the optical surfaces, and the machine’s operating
condition according to section 6 Maintenance, including the proposed solutions below.
If print failures persist after following these steps, contact Formlabs Support or a certified
service provider for additional guidance. In order to introduce a known good variable to
isolate any printing issues, run a Formlabs test print, for which the file is available on
support.
formlabs.com
. Provide clear, focused photographs of the test print to help diagnose the issue.