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FASTBACK P-21 FOILFAST PRINTER USER’S MANUAL, L4079 Rev. B
TROUBLESHOOTING
Problems
Solution
Printer does not print or stops while
printing.
Before printing make sure the printer is turned on.
Make sure that the front cover is closed properly.
Press the ready/insert button and make sure that the ready light
comes on.
After connecting the cable, make sure nothing is putting pressure on
the cable, and tighten the fastening screws and clamps to secure the
cable.
Remove the sheet. If the sheet is caught in the rollers, open the
front cover, push down on the release lever, and gently remove the
sheet.
Recheck the printer settings in the application.
Install the printer driver from the Installation Disc.
When one of the followings occurs, it is possible that the cable is
broken or disconnected.
1) The gauge in the Print dialog box does not progress.
2) The “Out of Sheets” message appears repeatedly.
Replace the cable with a new one.
Are you using a printer selection switch or a printer buffer?
With bi-directional interfaces, operation is sometimes unreliable
when using printer switching boxes or printer buffers. If you are
using a printer selection switching box or printer buffer, use one-
way communication.
Do not use a cable that is longer than you need.
Use the correct cartridges. The Foilfast printer will only accept
Foilfast™ premium foil cartridges.
Insert cartridges in the holders with the B side up.
When the foil in a cartridge has been spent, black and silver stripes
will be visible on the ribbon. Install a new cartridge. After replacing
the cartridge, printing will continue from where it left off.
Do you have enough hard disk space?
The Foilfast requires work space on the hard disk when it prints.
Keep
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