Firetide HotPort 5020, Installation Manual

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Troubleshooting
28
Performance not as expected
If the network performance is not as expected:
•
Identify reuse in your channel plan. If you have no channel reuse in the
network, do a spectrum analysis.
• Check for self-interference. For example, the radios in a single device might
connect.
• Check the frequency plan and make sure that all the radios are configured
correctly.
• Make sure that each node is connected to the correct devices and nodes.
• Determine the total throughput with an end to end test.
• Determine the throughput of each link with tests.
Resetting an outdoor node to factory default settings
Do a reset when you remove a device from the field or when communication with
a device is lost.
Caution!
When a HotPort 5020 edge node is reset, configuration
information is erased.
You can reset a HotPort 5020 edge node with the reset button. The reset button
is behind the pressure relief valve on the bottom panel of the node.
For this procedure you need:
•
Paper clip, stiff wire, or thin piece of plastic or wood, such as a skewer
• Computer with HotView Pro
• Ethernet cable
• Wrench or your fingers to turn the pressure valve
To reset a HotPort 5020 edge node:
1.
Supply power to the node.
Wait until the status LED comes on. After one minute, the node is ready to be
reset.
2. With a wrench or your fingers turn the pressure valve counter clockwise to
remove it.
3. Put it in a safe place until you finish this procedure.
4. Put the node on its front panel.
5. Press and hold for 20 seconds the reset button with the paper clip or other
tool.
When the Radio 1 LED blinks to indicate that the software is rebooting, you
can stop pressing the reset button.
6. Wait one minute, and then log in with HotView Pro.
7. Configure the node or apply a previously saved configuration file.
8. Replace the pressure valve that covers the reset button.
!