Firetide HotPort 5020, Installation Manual

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Outdoor node installation
Hooks
26
Troubleshooting
If a HotPort 5020 edge node does not operate correctly, try these suggestions.
If you recorded the performance of your network when you set it up, you have a
benchmark against which you can compare future performance. With benchmark
information, you might be able to identify problem areas faster than if you try to
diagnose a new problem.
DFS
A DFS license is not required to use DFS channels in the USA; however, access
credentials are required.
If you need to use DFS channels on this node, you need to do these things:
1.
Take and pass the DFS certification training course.
2. Request DFS login credentials.
3. Use these credentials to set a password, and create an offline file w/ login
credentials (this is only necessary if the mesh does not have internet
access).
This product also requires a management license so that you can manage the
device from the HotView Pro network management software.
For more information about DFS management, refer to the
HotView Pro Reference
Manual
.
Cannot see a node in HotView Pro
When edge nodes are a part of a mobility solution, you cannot see the edge
nodes in the HotView Pro FMC mobility view. You can see and manage edge nodes
in the mesh network view of HotView Pro.
If you cannot see one or more nodes in HotView Pro, make sure that you set the
extended range and enable multi-hop optimization, as necessary:
•
The extended range feature is for applications where nodes are 0.8 km (0.5
mile) or more apart. The extended range feature is a mesh-wide setting. This
range should be the length of the longest individual link in the mesh.
• The multi-hop optimization feature decreases the possibility of packet
collisions.
If you can see the head node only, not other nodes in your mesh, then you also
might have a configuration problem.
Check the power and cables.