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Firetide HotPort 5020, Installation Manual

The Firetide HotPort 5020 is a robust wireless mesh networking device designed for high-performance connectivity. Ensure smooth installation with the comprehensive Installation Manual available for free download from manualshive.com. Get the most out of your HotPort 5020 with this essential manual.

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©2016 Firetide, Inc. All rights reserved. 
Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort and HotPoint are all 

trademarks of Firetide, Inc. All other trademarks are the property of their  respective 
owners. 
Information in this document is subject to change without notice. 

 
 
 

 

 

 

Firetide, Inc.

 

2105 S. Bascom Avenue, Suite 220 

Campbell, CA 95008 
USA 
www.firetide.com 

Summary of Contents for HotPort 5020

Page 1: ...HotPort FiretideInstallationGuide HotPort 5020 Edge Nodes Published March 2014 Revised 2016...

Page 2: ......

Page 3: ...bleconnectivityanywhere HotPort andHotPoint areall trademarksofFiretide Inc Allothertrademarksarethepropertyoftheir respective owners Informationinthisdocumentissubjecttochangewithoutnotice Firetide I...

Page 4: ...hazardsarethoseenvironmentswherethedangerof electrocutionisprobable Animageappearsbeforeeachelectrical hazard statement Warnings contain safety information that you must obey If you do notobeytheinstr...

Page 5: ...information Youmustalsohaveadministratoraccesstothemeshtobeabletoreceive technical support Thenexttableliststhecontactinformationforcustomersupport Worldwide customer support Days Hours Contact Americ...

Page 6: ...r 2 Product comparison 3 Beforeyoupermanentlyinstall 5 Preparing what you need to install 5 Box contents for a HotPort 5020 E node 5 Parts of an edge node 6 Ground screw 7 LEDs 7 Reset button 7 Antenn...

Page 7: ...hing straps 24 Weatherizing the connectors 25 Troubleshooting 26 DFS 26 Cannot see a node in HotViewPro 26 After multiple reboots a node is missing 27 Static routes 27 Performance not as expected 28 R...

Page 8: ......

Page 9: ...adiotoextendtheedgeofameshnetwork withasingle25Mbpsdatalink ThenextimageshowsthreeHotPort7020meshnodeswithoneHotPort5020 E node TheHotPort7020meshnodesjointogethertomakeacorenetwork The HotPort5020 En...

Page 10: ...intswith5 55 0 0orlaterfirmware HotViewPro10 15 0 0andlater HotPort5020edgenodescomeintwomodels HotPort5020 Eextendsdataconnectivityinameshnetwork HotPort5020edgenodescomewith7 15 0 0orlaterfirmwarein...

Page 11: ...er gatewayinterface and mobile modes They behave differently from mesh nodes Gatewayservernode Gatewayinterfacenode Meshnode Mobilenode Ethernet ports One GigE port 10 100 1000 Mbps Four GigE ports UD...

Page 12: ...HotPort 5020 edge nodes 4...

Page 13: ...HotPort 5020 E node TheHotPort5020 Enodeboxcontainstheseitems HotPortedgenodeinaNEMA 4Xenclosureandanassembledmountbracket One3dBiomni directionalstagingantenna Caution Donotusestagingantennasoutdoor...

Page 14: ...ewhen it is oriented correctly for installation ona pole Radio1andRadio2LED Power LED 1 Radio1 11agn 2 3 Pressurereliefvalve Ethernet port D Cport Thenextpictureshowstheconnectors resetcoverscrew andg...

Page 15: ...portandtheDCpowerconnector LEDs ThepanelthathastheFiretidelogohastheseLEDs Radio1andRadio2 whichindicateradiostatus HotPort5020 Enodeshave oneradio whichisalwaysRadio1 TheRadio1LEDcomeson TheRadio2 LE...

Page 16: ...o software Dataandotherapplicationthroughputteststomakesurethenodescan sendandreceivedata Learntousetheradioalignmenttool Train installation personnel Materials thatarenot included Theseitemsarerequir...

Page 17: ...esh configuration and apply the file on the edge node ToconfigureanedgenodeanddotestswithHotViewProsoftware 1 Put the node on a table 2 Maketheconnectionsshowninthenextfigure Note Theadministratorcomp...

Page 18: ...themesh network view see the troubleshooting information in the HotView Pro Reference Manual 7 ApplythesavedconfigurationfromaHotPort7010 7020meshnode Note Setmanualoverrides such aswirelessmodeandch...

Page 19: ...wappearsfromwhichtoselectatest Ping Apingtest checksfora linkbetween thenodes Itdoesnot generateenoughtraffictoaffectmeshoperation Theidealresultisa low consistent pingresponsetime Highlyinconsistentt...

Page 20: ...s outdoors Thestaging antennasareratedforindooruseonly Damagecausedfrom outdooruseofindoorratedantennasisnot covered by product warranty Youarenowreadytopermanently installthenode Next youhaveto attac...

Page 21: ...Beforeyoupermanentlyinstall 13...

Page 22: ...Installthenodeandantennasassemblyandotherdevices suchascameras oraccesspointstoapermanentlocation Tools required ForHotPort5020edgenodes youneedtohave 2 Phillips screwdriver Small adjustable wrench Wi...

Page 23: ...er poleorantennatothenearestpowerline shouldbeatleasttwicethetotallengthofthepole antennacombination This distance ensures that the polewillnot contact a powerlineif it falls duringor after installati...

Page 24: ...ing Make sure that all safety equipment is in good condition Do notusebrokenordamagedtoolsorequipment Alwaysusesafework practicesandobeyalllocalandnationalguidanceforearthground requirements and elect...

Page 25: ...Antenna bracket Optional Otherdevices 4 Attach the antenna to the antenna bracket Refer to theinstallation proceduresfortheantenna 5 Attach thenode to thebracket so that whenit is inits permanent loca...

Page 26: ...groundingequipmentiscorrectlyinstalled 3 Makeallconnectorsweatherproof See Weatherproofprocedures on page 35 Caution Donotuseport2orport3ofaHotPort7020meshnodeto poweraHotPort5020node AHotPort5020node...

Page 27: ...eoneachsideofthedevice Captive screws Thenextpictureshowsthebracketpiecesandorientationtothenode The mountbrackethasmultipleholesandslots soyoucanusebolts straps orother materialstoattachthenode toasu...

Page 28: ...unt bracket Fourscrews includedinthemountkit ormasonryanchors notincludedin the mount kit nodewithonebracketpiecewithhooks Toattach a node to a wall 1 Usefourscrewsor masonry anchors toattachthe mount...

Page 29: ...ach thenodeto a verticalpole 1 Put the two U bolts through the holes in the gripper 2 On each U bolt put a washer alock washer and a nut Note A pole with a small diameter usually requires a second nut...

Page 30: ...Outdoor node installation 22 6 UselockwashersandnutstosecurethebrackettotheU bolts Rails 7 Hangthenodewith thehooks overtherailofthebracket...

Page 31: ...nttothepole Bestpractice Useaspraytopreventcorrosiononthebracketandmount hardware Attaching a node to a horizontal pole Recommendedtool hexwrench included orsmalladjustablewrench Toattachthenodetoahor...

Page 32: ...ole Bestpractice Useaspraytopreventcorrosiononthebracketandmount hardware Attaching straps Youneedtousestrapswhenyouusepolesof5cm 2inches ormoreindiameter Youcanalsousestrapsforextrasupportanddurabili...

Page 33: ...rease durability of the attachmenttothepole Bestpractice Useaspraytopreventcorrosiononthebracketandmount hardware Weatherizing the connectors TheHotPort5020 Mnodecomeswithafield installableweatherized...

Page 34: ...ave internet access Thisproductalsorequiresamanagementlicensesothatyoucanmanagethe device from the HotView Pro network management software FormoreinformationaboutDFSmanagement refertotheHotViewProRefe...

Page 35: ...rationchangesyoumaketothenewimageare notcopiedtothebackupimage Sometimes whenyoureverttothebackup image anodemightnotimmediatelyrecover Checkforself interference Radios1 and2inanodecannotconnecttoeach...

Page 36: ...ed YoucanresetaHotPort5020edgenodewiththeresetbutton Theresetbutton isbehindthepressurereliefvalveonthebottompanelofthenode Forthisprocedureyouneed Paperclip stiff wire orthinpieceofplasticorwood such...

Page 37: ...atesthefirmwareimmediately If you select the Activate Later check box the scheduler copies the firmware imagetothenodebutdoesnotactivatethefirmware Whenyouscheduleanupgradetime SchedulerOperation Late...

Page 38: ...rs andthenselect themesh or devicebyID or name Note Thesystemselectsallnodeswithinameshforsimultaneousupgrade becauseallofthenodeshavetorunthesamefirmware Ifanodeshouldnot receivetheupgradeimage youca...

Page 39: ...5020 E via the included PoE or a DC power source that you have designed per datasheet specifications 4 ThepowerLEDcomeson Thenodebootsandisreadytouseinoneminute 5 Attach the stagingantennas 6 Single...

Page 40: ...thecountrycorrectly thedevicemightoperateina mannerthatisnotlegalorcreateproblemswithotherwirelessdevices a Selectthecountryofoperationfromthedrop downlist b ClickSetCountryCodeNow Whenyousetthecountr...

Page 41: ...Troubleshooting 33...

Page 42: ...tPort 7020 meshnodewithasunshield Antenna with weatherproof connector Weatherproof connectors Meshnodewithsunshield Best practice You can use colored tape for easy identification of the connectors fro...

Page 43: ...astictapeputdirectlyonthecable Vinyl electricaltapeasacoveroverthemastictapepreventsthemasticfrommelting in hot weather Rubbersplicingormastictape alsoknownasself amalgamating self sealing self fusing...

Page 44: ...rethattheFiretidedeviceworks 5 Wrapalayerofelectrical tape stickyside out overthe connector fromthe end to approximately2 5 cm 1inch of cable Overlap the tape by 40 with eachturn Note Wrap the electri...

Page 45: ...verthefirst layerofelectrical tape Theantennaconnectorisreadyforinstallationinanoutdoorenvironment Makingaweatherproofcabletonodeconnection You need to make weatherproof two connections Fromtheantenna...

Page 46: ...r 3 Ensurethatthecableandconnectors areclean Cleanoff oil water grease anddirtbeforeyoucontinue 4 Wrap a layer of electrical tape sticky side out over the arrestor to node connectorandwrapapproximatel...

Page 47: ...f mastictapeovertheelectrical tape Makea 40 overlap on each turn Start from the base of the unit to at least 2 5 cm 1 inch of the cable 7 Wrap a layer of electrical tape smoothsideout sticky sidein ov...

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