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Fargo Electronics, Inc.
Pro-LX Laminating Card Printer/Encoder User Guide (Rev. 5.0)
49
Print Process Errors
Resolving the Headlift Error Message
Symptom: The Head Up/Down Error or Roller Up/Down Error is displayed on the LCD.
Step
Procedure
1
Cycle the headlift motors.
a. Remove the front cover.
b. Open both the Lamination and the Print Covers.
c. Press both buttons on the front control panel at the same time.
d. Verify that the Headlift Motors are cycling by watching the Sensor flag
rotate through the Sensor.
e. If the Motor does not turn, continue to step 2.
2
Test the headlift motors.
a. Unplug the Printer.
b. Remove the back cover.
c. Disconnect the Headlift Motor from the main board (J27 for Print Side) and
(J29 for Lam Side).
d. Connect a 9-volt battery to the Head Motor (that did not cycle).
e. If the motor does not turn, replace it.
f. If the motor does turn, continue to Step 3.
3
Test the Headlift Sensors.
a. Remove the back cover.
b. Attach the positive lead from a Digital Voltmeter to Pin 1 of J3 for print side
or Pin 1 of J4 for lamination. Attach the negative lead to the Printer Chassis
for its ground.
If unblocked, the Sensor should read 0.17 to 0.9 VDC.
If blocked, the Sensor should read 3.5 to 3.8 VDC.
c. Replace the Sensor if the voltages do not read correctly.
