About this Guide
xiv
Falcon
®
DOS Portable Terminals
Technical Support
PSC Website Technical Support
The most comprehensive source for technical support and information for PSC
products is the PSC website:
. Select
Support
from the sidebar
for technical support. The site offers product registration, warranty
information, answers to frequently asked questions (product FAQs), product
manuals, product tech notes, software updates, patches, demos, and
instructions for returning products for repair.
Reseller Technical support
Another excellent source for technical assistance and information is an
authorized PSC reseller. A reseller is directly acquainted with specific types of
businesses, application software, and computer systems and, therefore, is in the
best position to provide individualized assistance.
E-Mail Technical Support
If the solution to a technical support question is not available through the PSC
website or a local reseller, contact PSC technical support directly via E-mail at
.
Telephone Technical Support
For those without E-mail access, please call (541) 984-3092.
PSC Solutions Group
For advanced, cost-effective services, contact the PSC Solutions Group (PSG)
at (888) 583-3008 or
. Or go to the PSG webpage at
www.pscnet.com/html/psc_solutions_group_psg.htm
.
advuser.book Page xiv Friday, September 27, 2002 4:22 PM