WARRANTY CONDITIONS
43
EXTRAFLAME S.p.A., with offi
ces in via dell’Artigiananto 10 Montecchio Precalcino (VI), warrants this product for 2 (two) YEARS from purchase date for
manufacturer and material faults. The warranty becomes void in case the defect of conformity is not fi led with the dealer within two months from date of its
fi nding.
The responsibility of EXTRAFLAME S.p.A. is limited to the supply of the appliance, which must be perfectly installed, following the indications contained in the
appropriate manuals and books provided with the purchased product and in compliance with the laws in force.
Installation must be performed by qualifi ed
staff , under the responsibility of the person entrusting him, who will assume complete responsibility for the defi nitive installation and consequent
good functioning of the product installed. EXTRAFLAME S.p.A. cannot be held responsible for the failure to comply with such precautions.
WARNING
It is essential to carry out the functioning inspection of the product before its completion with the relative masonry fi nishings (counterhood, external coating,
pilasters, wall painting, etc). EXTRAFLAME S.p.A. does not assume any responsibility for any damages and consequent restore expenses of the above fi nishings
even if the same occur following the replacement of malfunctioning particulars.
EXTRAFLAME S.p.A. assures that all its products are manufactured with excellent quality materials and with manufacturing techniques which guarantee total
eff ectiveness. If during normal use of the product defective or badly working particulars should be detected, the replacement of such particulars will be free of
charge, ex dealer who made the sale.
TERRITORIAL EXTENSION OF THE WARRANTY :
Italian territory
VALIDITY
The warranty is considered valid on the condition that:
The purchaser sends the attached coupon within 8 days from the purchase date, fi lled-in in its every part. The purchase date must be validated with the
1.
possession of a valid fi scal document issued by the dealer.
The appliance is installed in compliance with the Standards in force on this subject, the prescriptions contained in the provided manual and by
2.
professionally qualifi ed staff .
The appliance is used as prescribed in the instructions manual provided with all products.
3.
The warranty certifi cate has been fi lled-in and signed by the customer, validated by the dealer.
4.
The warranty document, fi lled-in and accompanied by the purchase fi scal document issued by the dealer, must be kept and shown to staff of the
5.
EXTRAFLAME S.p.A. Technical After-sales Service in the case of intervention.
The warranty is not considered valid in the following cases:
The warranty conditions described above have not been respected.
6.
Installation has not been performed with respect to the Standards in force regarding the provisions described in the manual/book provided with the
7.
appliance.
Negligence of the customer due to lack of or incorrect maintenance of the product
8.
Presence of electric and/or hydraulic plants that do not comply with the standards in force.
9.
Damages deriving from atmospheric, chemical, electro-chemical agents, improper use of the product, modifi cations and tampering with the product,
10.
ineffi
cacy and/or unsuitability of the fl ue and/or other causes not deriving from the manufacture of the product.
Fuelling of materials not compliant with the types and quantities indicated in the provided manual/book
11.
All damages caused by transport. It is therefore recommended to carefully check the goods on receipt, immediately informing the dealer of any damage,
12.
making a note on the transport document and on the carrier’s copy.
EXTRAFLAME S.p.A. is not liable for any damages that can, directly or indirectly, aff ect persons, objects and pets as a consequence of failure to comply with the
prescriptions indicated in this manual/book.
All particulars subject to normal wear are not covered by warranty:
This category includes:
The gaskets, all ceramic or toughened glass, coverings and cast iron or Ironker grids, the painted, chrome or gold-plated details, the majolica, the handles
and the electric cables.
Colour variations, crackles and slight size diff erences of the majolica parts are not a reason for claims, as they are natural features of the materials
themselves.
Parts in refractory material
Masonry work
The plant particulars for the production of domestic water not supplied by EXTRAFLAME S.p.A. (water products only).
The heat exchanger is excluded from the warranty unless an adequate anti-condensate circuit which guarantees a minimum return temperature of the
appliance of at least 55°C (only water products).
Further clauses:
The warranty also excludes any calibration or regulation interventions of the product in relation to the type of fuel or the type of installation.
In case of replacing particulars, the warranty is not extended.
No compensation will be paid for the time the product is ineffi
cient.
This warranty is valid only for the purchaser and cannot be transferred.
Recommended inspection (with payment):
EXTRAFLAME S.p.A. recommends that the functional inspection of the product is performed by a Technical After-Sales Centre, which will supply all information
for correct use.
WARRANTY INTERVENTIONS
The request for information must be sent to the dealer.
The warranty intervention envisions the repair of the appliance without any charge, as provided by the law in force.
LIABILITY
EXTRAFLAME S.p.A. does not grant any compensation for direct or indirect damages caused or dependant by the product.
LAW COURT
The Vicenza Law Court is elected as the competent court for any disputes.
WARRANTY CONDITIONS
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