3080UEP Series
Professional 3G/HD/SD Universal Contribution Encoding Platform
Revision 0.2
Page - 9
3.
TROUBLESHOOTING
3.1.
VLPRO DOES NOT DISPLAY THE 3080UEP ALARMS
Refer to section 1 (Connecting device to computer) to connect directly to the board via the serial port.
Once a connection has been established, check and/or configure the SNMP settings with the correct
VLPro Server IP address and ensure the community strings are correctly set. Refer to the network
administrator if you are in doubt as to what these should be set to.
3.2.
UPDATING VLPRO SERVER JAR FILE
Products from Evertz are constantly evolving and new features are often added. It is therefore
important to update the JAR files in use to provide access to all the latest features or enhancements. It
will also be necessary to add JAR files for new products. If your new product has not appeared even
after waiting a few minutes for the Ethernet switch negotiation to complete then it is possible that your
JAR file may be old or missing.
To perform a JAR update, ensure that all VLPro clients are closed (those clients which are not closed
will automatically be disconnected as soon as the VLPro Server is restarted). Maximize the VLPro
Server window from the Windows task bar, select
Help> Apply Update> Product
from the menu.
Figure 3-1: VistaLINK
®
PRO Server
