Troubleshooting Hardware Problems
5-32
SmartEdge 1200 Router Hardware Guide
Troubleshoot with On-Demand Diagnostics
This section includes the following topics:
• Overview of On-Demand Diagnostics
• Return a Traffic Card to the In-Service State from the ODD State
• Administer Results from an ODD Session
• Clear Results from ODD Sessions
Overview of On-Demand Diagnostics
You initiate an on-demand diagnostic (ODD) session (one or more tests) from the SmartEdge OS
command-line interface (CLI). These tests diagnose the standby controller card and traffic cards. You can
also run tests on more than one card simultaneously. The following guidelines apply to the on-demand
testing of traffic and controller cards:
• ODD testing requires version 2.0.2.9 or later of the system bootrom. To view the currently installed
version, enter the
show version
command in any mode. To upgrade the bootrom, enter the
upgrade
bootrom
command in exec mode. For more information about these commands, see the “File and
Release Operations” chapter in the
Basic System Operations Guide
for the
SmartEdge OS
.
• To test a traffic card, you must put it in the ODD state; see the “Initiate an ODD Session” section on
• The cards that can be tested depend on the release of the software. In the current release, you can test
the following cards:
— Controller cards (any version), when they are functioning as standby controllers
— Second-generation ATM OC cards
— 10/100 Ethernet and Fast Ethernet-Gigabit Ethernet (FE-GE) cards
— Transceiver-based Gigabit Ethernet cards (all versions)
— AONET/SDH OC-192c/STM-64c card
• Low-density versions of traffic cards are also supported, but only the enabled ports are tested.
Note
You cannot run ODD tests on the active controller card.
