Troubleshooting Hardware Problems
Determining Operating Status
5-37
Table 5-43 lists the possible status for an ODD session.
Table 5-44 lists the descriptions for the test status that can be displayed.
In general, if a unit fails to pass a test, you should replace it or make arrangements for its replacement.
Contact your local technical support representative for more information about the results of a failed test.
Clear Results from ODD Sessions
To clear the results from one or more ODD sessions, perform one of the tasks listed in Table 5-45; enter all
commands in exec mode.
Table 5-43
Status Descriptions for an ODD Session
Session Status
Description
Aborted
Session was terminated by the user or by the standby controller card
being removed.
Incomplete
At least one of the requested tests could not be run.
In-Progress
Session is currently in progress.
n
Failures
Session was completed with a number of test failures.
Passed
All tests passed.
Table 5-44
Status Descriptions for a Test
Test Status
Description
Aborted
Test was started but terminated by the standby controller card being
removed.
Failed
Test ran and failed.
Not Run
Test has not yet run (initial state).
Passed
Test ran successfully.
Running
Test is currently in progress.
Skipped
Test could not be run; for example, the part revision is earlier than the
required minimum version or no file found.
Note
If the version of the Sys FPGA on a traffic card is not 0x7 or later, the voltage check,
temperature check, and bus tests cannot be run; they are skipped, and the session status is
reported as “Incomplete”. To resolve the problem, enter the
show hardware
command (in
any mode) with the
card
and
detail
keywords to display the FPGA version in the SysFpga
field. To upgrade this FPGA to the latest version, contact your local technical representative
or the Redback TAC.
Table 5-45
Clear Results from ODD Sessions
Task
Command
Clear the results from the last initiated session.
clear diag on-demand
Clear the latest results for all components tested.
clear diag on-demand
all
