QX1000 Manual II: Administrator's Guide
Administrator’s Menus
QX1000; (SW Version 5.3.x)
91
The
Archive Record
field shows the time when the call
statistics was archived.
The
[csv]
and
[log]
links in this field allows you to download the
archived call statistics file to the PC in a Comma Separated
Values (.csv) or Tab Delimited Text (.log) file formats and opens
the file-chooser window where the saving location can be
specified.
The
Number of Call Records
field shows the number of
records in particular call statistics archive file.
The
External Backup Status
shows the status of the backup.
The following functional buttons are available on this page:
Delete
removes the selected record(s) from the system and Call
Statistics Archive table.
Select all
selects all entries of the table.
Inverse Selection
inverses the current selection (if no entries
are selected, clicking on inverse selection will check all entries).
Fig. II-152: Call Statistics – Call Statistics Archive page
The
Successful Calls
,
Missed Calls
and
Unsuccessful Outgoing Calls
pages lists successful, missed and unsuccessful incoming and outgoing
calls and their parameters (Call Start Time, Call Duration, Calling Phone and Called Phone). Each column heading in the tables is created as a link.
By clicking on the column heading, the table will be sorted by the selected column. Upon sorting (ascending, descending) arrows will be displayed
close to the column heading.
The
Number of Records
displays the current number of
statistics entries in the table. For successful calls,
Total
Duration, Maximum Duration, Average Duration
and
Minimum Duration
statistics are displayed on top of the table.
The
Call Statistics: Successful Calls, Missed Calls and
Unsuccessful Outgoing Calls
pages consist of the general
information on successful, missed and unsuccessful calls,
search fields and the calls table. The Filter button performs
searching within the statistics tables. The search may be done
with several criteria at the same time.
The following search criteria are available:
•
The text fields
From
and
To
are used for the search by
Call
Start Time
. The data must be entered in the format dd-mm-
yyyy hh:mm:ss. The time criteria are optional, if it is not
needed, leave the text fields empty. In
From
field must
indicate an earlier date and time from that which is indicated
in the
To
field. Otherwise the error message "Minimal date
should be less than maximal date" prevents filtering and
searching.
•
From
and
To
drop down lists offer a search by the
Call
Duration
, specified by the list of values. The field
From
must
indicate a shorter duration than the field
To
. Otherwise the
error message "Minimal duration should be less than
maximal duration" prevents statistics filtering.
•
The text fields
Calling Phone
and
Called Phone
require the
calling and called party's SIP address, extension number or
PSTN number as search criterion. Wildcard symbols are
allowed here. The SIP-Clipboard buttons at the end of the
lines open a small window where one of the previously
entered 10 SIP addresses can be automatically selected
again.
Fig. II-153: Call Statistics page
The
Call Statistics: Successful Calls, Missed Calls and Unsuccessful Outgoing Calls
tables are lists of successful, missed and unsuccessful
incoming and outgoing calls and their parameters (Call Start Time, Call Duration, Call destinations). Each column heading in the tables is a link. By
clicking on the column heading, the table will be sorted by the selected column. Upon sorting (ascending or descending), arrows will be displayed
close to the column heading.
The
Details
column (available for the administrator) is only present in
Successful Calls
table and provides the following information:
•
Brief information about the call quality, voice codec used to receive and transmit packets and the close call reason. The close call reason
appears to provide more information about the call termination reason which can be a network problem, termination by one of the call