QX1000 Manual II: Administrator's Guide
Administrator’s Menus
QX1000; (SW Version 5.3.x)
50
he/she enters his/her Voice Mailbox for the first time. Unless the required information is not inserted, the button is changed to
Deactivate
and
the
Configuration Wizard Status
becomes
Activated
. Use
Deactivate
button to stop
Voice Mail Configuration Wizard
.
When the user
inserted the required information, the
Configuration Wizard Status
on this page is changed to
Passed
and a
Reactivate
button appears.
Using
Reactivate
button you might re-enable the
Voice Mail Configuration Wizard
so the user will be again prompted about his/her personal
settings next time entering his/her Voice Mailbox.
Instructions on how to insert the information prompted in the
Voice Mail Configuration Wizard
are available in the
Features Codes
(see
Manual III – Extension’s Users Guide).
The
Shared Mailbox
section is used to setup a mailbox sharing. The
Edit Voice Mailbox Access List
link goes to the page where a list of
PBX extensions can be defined for which the mailbox of the current extension will be shared and accessible without password authentication.
For more details on how to access Shared Mailboxes, see
Feature Codes
.
•
Use External Voice Mail
– enables the Voice Mail service
for the corresponding extension and is used to define a
remote Voice Mail Server as a location for the Voice Mails.
In this case recorded voice mails will be collected on the
remote server. Radio button selection enables a sub-group
of manipulation radio buttons:
•
If the remote Voice Mail Server is combined with
the SIP Proxy server, it is recommended to select
Proxy Controlled Mailbox Type
. With this
selection, SIP proxy will keep the recorded voice
mail on itself. When extension accesses his
mailbox by dialing *0, the call will be redirected to
the voice mailbox on the proxy server.
•
If the remote Voice Mail Server acts as a
standalone location of voice mails, it is
recommended to select
Independent Mailbox
Type
. With this selection, QX1000 redirects the
recorded voice mails to the defined remote Voice
Mail server. When extension accesses his mailbox
by dialing
*0
, the call will be redirected to the
remote voice mail server.
For each of these selections, it is required to enter the SIP URI
of the Voice Mail Server where voice mails of the corresponding
extension will be collected.
The
Transport Protocol for SIP messages
radio buttons allow
the transport protocol (UDP or TCP) for transmission of SIP
messages to be selected.
Fig. II-83: Extensions Management - Edit Entry – Voice Mailbox Settings page
•
With
MS Exchange Server
you can keep recorded voice messages into one universal inbox.
o
UM Auto Attendant URI
text field requires the SIP URI of the MS Exchange Server. When extension accesses his mailbox by
dialing *0, the call will be redirected to the voice mailbox on the MS Exchange Server.
o
UM Extension
text field requires an extension number that Unified Messaging will use when voice mail is submitted to the user's
MS Exchange Server mailbox.
Please Note:
When the
MS Exchange Server
option is selected as an external voice mail server, the transport protocol
TCP
is automatically used
regardless of the
Transport Protocol for SIP messages
radio button selection.
Attention:
By choosing the
Use External Voice Mail
option, some internal voice mailbox services may become unavailable. Instead, the services of
the external voice mail server will become available to the user. Please consult with the external voice mail server administrator before enabling this
option.