Epygi QX series, Administrator'S Manual

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QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x) 29
QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
The
Authorized Phones Database - Add Entry
page offers two
groups of input options:
Caller Settings
The
Call Type
drop down list includes possible incoming call
types (PSTN, SIP or Auto). In
SIP
, the caller connects QX through
a SIP server and
PSTN
means the caller is a PSTN user.
Auto
is
used for undefined call types and the destination (independent
on whether it is a PBX number, SIP address or PSTN number)
will be reached through Routing.
The
Caller Address
text field requires the caller’s SIP address
(see chapter Entering SIP Addresses Correctly ) or PSTN number
to be added to the trusted phones list. The PSTN number length
depends on the area code and phone number. The wildcard is
supported in this field. If the caller address already exists in the
Authorized Phones Database
, the error message “The record
already exists” appears when selecting the
Save
button.
Fig.II- 31: Authorized Phones Database - Add Entry page
The
Login Extension
drop down list provides all existing extensions on the QX. When calling the QX Auto Attendant, a trusted user will automatically be
logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the QX system. The trusted user will
directly access the QX Auto Attendant services. The SIP settings of the login extension will be used when making IP calls.
The
Automatically Enter Call Relay Menu
checkbox enables direct access for the trusted user to the QX Auto Attendant Call Relay menu. If the checkbox
is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access and Call Relay services
with no authentication.
Please Note: Login Extension
drop down list and
Automatically Enter Call Relay Menu
checkbox have no sense for Auto Attendant with custom
scenario configured (see Attendant Extension Settings ).
The
Description
text field allows entering an optional comment.
Callback Settings
The
Enable Callback
checkbox selection gives the possibility for a specified trusted caller to use the Instant Call Back service (see chapter Call Back
Services ).
The
Callback Call Type
drop down list includes possible callback call types (PBX, PSTN, SIP and Auto).
The
Callback Destination
text field requires the destination number where QX should instantly call back to. The value inserted in this field is dependent
on the selected callback call type: for
PBX
, extension number is required, for
SIP
, the SIP address is requires and for
PSTN
, a PSTN number is required.
Auto
is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number) will be reached through Call
Routing Table . If this field is left empty, the callers address will be implied as a callback destination.
The
Callback Response Delay
text field requires the delay (in seconds) after which the call back will be performed.
To Add an Authorized phone to the database
1.
Enter the desired
Auto Attendant Settings
page.
2.
Select
Edit Authorized Phones Database
to enter the
Authorized Phones Database
page.
3.
Press the
Add
button on the
Authorized Phones Database
page. The
Add Entry
page will appear in the browser window.
4.
Choose the call type and enter a caller address in the corresponding text field.
5.
Select a
Login Extension
and the
Automatically Enter Call Relay Menu
checkbox (if required).
6.
Enable
Call Back
service if required and define a
Call Back Destination
in the same named field.
7.
Fill in an optional
Description
in the appropriate field, if required.
8.
Press
Save
to submit the settings.
To Delete an Authorized phone from the database
1.
Enter the desired
Auto Attendant Settings
page.
2.
Select
Edit Authorized Phones Database
to enter the
Authorized Phones Database
page.
3.
To remove an authorized phone(s), select one or more checkboxes of the corresponding records that should be deleted from the
Authorized Phones
Database
table.
4.
Press the
Delete
button on the
Authorized Phones Database
page.
5.
Confirm the deletion by clicking on
Yes
or cancel the action by clicking on
No
.