QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x)
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QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
When system accepts the inserted settings, the corresponding entry will be logged to the Authorized Phones Database. The caller will then be
disconnected from the QX's Auto Attendant and the defined Call Back destination will receive a call from the QX within the next 45 seconds. Answering the
incoming call, the caller will be reconnected to the QX's Auto Attendant.
Please Note:
The detected caller number must correspond to the one applied by the caller. In case of PSTN call back at least one PSTN line must be
available on the QX. There must be network connectivity and the destination must be reachable.
Non-Permanent Call Back
Non-Permanent Call Back configuration service allows trusted caller to organize one-time Call Back to the defined destination. In this situation, no entry
will be logged to the Authorized Phones Database. By calling QX's Auto Attendant and entering the Auto Attendant menu, the caller can use
menu
to modify the Call Back destination for already registered callers in the
The system will ask to login by dialing the number and an appropriate password for the QX's extension that is used as login extension in the Call Back
settings. After login, caller should follow the voice instructions for reconfiguring the existing entry in Authorized Phone database. The caller will then be
disconnected from the QX's Auto Attendant and the defined Call Back destination will receive a call from the QX within the next 45 seconds. Answering the
incoming call, the caller will be reconnected to the QX's Auto Attendant.
Please Note:
For both Permanent Call Back and Non-Permanent Call Back, the detected caller number must correspond to the one configured for trusted
caller. In case of PSTN call back at least one PSTN line must be available on the QX. There must be network connectivity and the destination must be
reachable.
Call Routing Management Menu
This menu (not available for QXFXS24 gateway) is used to manage the routing entries in the
, i.e. to enable/disable certain dialing rules
by dialing key combinations pre-configured on each routing entry.
Dialing
at the Auto Attendant welcome message, will ask for an enabler/disabler key used to enable or disable the routing rule(s)
correspondingly. Since multiple routing rules may have the same enabler/disabler key combinations (the same key may be used as enabler for one routing
rule, and as disabler for another one), dialing the certain key will affect all pre-configured routing rules.
If the routing record has an authorization enabled on the enabler/disabler key, administrator’s password will be required to be inserted after the key.
Once the administrator’s password is dialed, system plays a confirmation about the accepted configuration and the state of the certain routing rule(s) is
getting modified.
If administrator’s password has been inserted incorrectly for 3 times, no status changes will be applied to any of the routing record(s), even to those which
have no authorization enabled.
