QuadroFXO Manual II: Administrator's Guide
Extension User’s Menus
QuadroFXO; SW Version 5.1.x
92
Your Extension
Fig.0-10 Your Extension menu in Dynamo theme
Fig. III-11 Your Extension menu in Plain Theme
Call Statistics
The page Call Statistics allow collecting the call events and their parameters over the Quadro, i.e. incoming and outgoing calls reporting.
It contains
three tables and provides reports on successful, not successful and missed incoming and outgoing calls for the current extension only. The page
also gives a possibility to filter the collected Call Statistics based on various criteria. The search components are as follows.
The From and To text fields are used to search by date and time.
The data must be inserted in the following format: dd-mm-yyyy
hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The From field has to
indicate an earlier date and time than the To field. If the entered
data does not correspond with this condition, the “Minimal date
should be less than maximal date” error message prevents
statistics filtering.
The From and To drop down lists are used to search by duration.
The duration needs to be specified from the listed values. The
From field has to indicate a shorter duration than the To field. If
the entered data does not correspond with this condition, the
“Minimal duration should be less than maximal duration” error
message prevents statistics filtering.
Called Phone requires the called party’s SIP address, extension
or PSTN number as a search criteria.
Calling Phone requires the caller party’s SIP address, extension
or PSTN number as a search criteria. For Called and Calling
Phone wildcards are available (see chapter
). If the defined caller or called addresses are
inserted incorrectly the “Calling (Called) address is incorrect”
error will prevent filtering.
Fig. III-12 Extension’s Call Statistics page
The Call Statistics- Successful Calls, Missed Calls and NonSuccessful Calls tables list the successful, missed and not successful incoming and
outgoing calls and their parameters (Call Start Time, Call durations, Calling and Called phones) for the current extension. Each column heading in
the tables are created as links. By clicking on the column heading, the table will be sorted by the selected column. After sorting (ascending or
descending) arrows will be displayed close to the column heading.
Number or records displays the current number of statistics entries in the table. For Successful calls Total Duration, Maximum Duration, Average
Duration and Minimum Duration are displayed at the top of the table.
Call Detail column is present in the Non Successful Calls table only and indicates the reason of the call being unsuccessful.
Filter performs a search procedure by the selected criteria. The search may be conducted with several criteria at once.
To Filter the Statistics
1.
Enter the desired search criteria.
2.
Click on the Filter button to search call reports within the Call Statistics table.
Please Note:
To return to the complete statistics table clear all search criteria and press Filter.
