QX50/QX200/QX2000; (SW Version 6.0.x)
20
QX50/QX200/QX2000 Manual III: Extension User’s Guide
The
Voice Mail Settings
page offers the following input
options:
Maximum mail message duration
lists the possible values
for the maximum mail duration (counted in minutes) during
which a voice mail will be recorded. The
Unlimited
selection
allows voice message recording as long as the user’s space
remains.
Ask password before granting local access to mailbox
protects local access of the user’s voice mailbox. If the
checkbox is checked a user password will be required to
access the voice mailbox via
digit combination.
Ask password before granting remote access to mailbox
protects remote access of the user’s voice mailbox. If the
checkbox is checked a user password will be required to
access the voice mailbox when reaching it through the Auto
Attendant.
Send welcome message
enables a welcome message to be
played to the user when accessing the mailbox locally.
Play Voice Mail Help
is an optional setting that plays voice
mail help instructions to the user when entering the Voice
Mailbox. This option guides the user through the mailbox,
explaining how to play and delete the voice mails as well as
modifying system messages.
Automatically play messages
will auto play of all voice
mails. Whenever entering the voice mailbox, the system will
sequentially play the date/time when the message was
received followed by the voice mail itself in the order sorted
by the priority level (starting with the message in highest
priority) or. If no priority is specified, they will be played in
the order in which messages were received, i.e. starting with
first (oldest) message. When the last message is played, the
Voice Mail help will be replayed.
Send mails count information message
announces the
number of
New
(unread) voice messages in the mailbox
when entering the mailbox.
Send date/time information message
announces the time
and date a voice message was received and is played before
every voice message.
Send beep at the end of message
enables an optional
parameter that activates a “beep” sound after each played
voice message.
Fig.III- 2: Voice Mail Settings page
When the
Silent VM recording
checkbox is selected, callers who have reached the extension's voice mail service will not hear an invitation to record a
voice mail and the following beep sound. The voice mail recording will start without any additional notification.
Send new voice message via email
is an option to send new voice mail files via e-mail to the defined recipients. Mails will be automatically converted to
the Windows PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format before being attached to the e-mail. Checkbox activates the following input options:
Address
requires the e-mail address(es) of the person(s) that should to receive the newly arrived voice mails on their e-mail account(s). Use a
space, semicolon or a comma to separate the mailing addresses in the text field.
The next two fields are used for retransmission of the voice mail via email. Number of times text field requires the maximum number of times the
voice mail will be delivered via email to the recipient within the interval (in minutes) defined in the
Repeat every
text field. If the voice mail is
required to be sent only once, insert “1” in
Repeat every
text field and “0” in the Number of times text field.
The
Voice Mail
and
Fax
dropdown lists allow to select the email sent options- do not send notification, send notification without attachment or send
notification with voice or fax attachments.
Remove
Voice Mail on send
removes the voice mail from the user mailbox after sending it to the e-mail recipient(s).
Remove Fax On Send
removes fax attachment from the user mailbox after sending it to the email recipient(s).
Attention:
The e-mail can only handle up to 3 minutes long voice mails. If the voice mail is longer than 3 minutes, it will be truncated and only the
first 3 minutes of it will be sent to the indicated e-mail address. However, in the e-mail body the recipient will receive the information that the
attached voice mail is truncated and the total length of the voice mail. Please note that the voice mails longer than 3 minutes will not be removed
from the voice mailbox once they are sent per e-mail even if the
Remove
Voice Mail on send
checkbox is selected. This gives you a possibility to
listen to the ending of the voice mail directly from your voice mailbox (from the handset or by downloading it from the Web management).
Please Note:
This service will work only when
System Mail
is enabled on the QX IP PBX. Contact your system administrator if you have problems
with voice mail delivery via email.