QX50/QX200/QX2000; (SW Version 6.0.x)
40
QX50/QX200/QX2000 Manual III: Extension User’s Guide
display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter
Entering SIP Addresses Correctly
). Entering “*” as PBX or
PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.
The extension number should be inserted into the
Forward To
text field for the PBX call type. The PSTN number length depends on the area code and
phone number.
Send Notification Via SMS
checkbox enables SMS notifications sending to the user’s mobile phone when no answer call forwarding on the corresponding
extension from the certain caller takes place. This checkbox selection enables the
Mobile Number
text field where the user’s mobile phone number should
be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail
checkbox enables email notifications sending to the user’s mailbox when no answer call forwarding on the corresponding extension from the
certain caller takes place. This checkbox selection enables the
E-mail Address
text field where the user’s email address should be defined. If you feel this
service is not working, contact your system administrator to configure the Mail Settings.
When saving this call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have been disabled.
Unregistered/Inaccessible Call Forwarding
Unregistered/Inaccessible Call Forwarding
is only available for extensions attached to IP lines. Calls from the certain caller will be forwarded to the
listed destinations when called IP phone is not registered on the QX IP PBX or when it is unreachable, e.g. due to IP phone reboot or network problems.
The
Enable Service
checkbox selection activates the unregistered/inaccessible call forwarding service on the current extension.
The table displayed here lists the destinations where the
incoming call from a particular caller should be forwarded to if
the IP line this extension is attached is inaccessible or
unregistered.
The
Enable Service
checkbox selection activates the no answer
call forwarding service on the current extension.
Add
opens the
Add Entry
page to add forwarding destinations. It
consists of the following components:
Call Type
lists the available call types:
•
PBX
- forwarding destination is a local QX IP PBX
extensions or Auto Attendant.
•
SIP
– forwarding destination is reached through a SIP
server.
•
PSTN
– forwarding destination is a PSTN user.
•
Auto
– used for undefined call types. In this case, routing
pattern will be considered here and parsed through Call
Routing Table.
Fig.III- 33: Unregistered/Inaccessible Call Forwarding page
The
Forward To
text field requires the SIP address (see chapter
Entering SIP Addresses Correctly
), extension or PSTN number, where incoming call from
the certain caller should be forwarded in case the called extension does not answers the call. If the address already exists in the table, selecting
Save
will
display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter
Entering SIP Addresses Correctly
). Entering “*” as PBX or
PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.
The extension number should be inserted into the
Forward To
text field for the PBX call type. The PSTN number length depends on the area code and
phone number.
Send Notification Via SMS
checkbox enables SMS notifications sending to the user’s mobile phone when Unregistered/Inaccessible call forwarding on the
corresponding extension from the certain caller takes place. This checkbox selection enables the
Mobile Number
text field where the user’s mobile phone
number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail
checkbox enables email notifications sending to the user’s mailbox when Unregistered/Inaccessible call forwarding on the corresponding
extension from the certain caller takes place. This checkbox selection enables the
E-mail Address
text field where the user’s email address should be
defined. If you feel this service is not working, contact your system administrator to configure the Mail Settings.
When saving this call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have been disabled.
Find Me / Follow Me
The
Find Me / Follow Me
service of the QX IP PBX allows you to configure simultaneously or subsequently ringing destinations on the incoming call from
the certain caller. The ringing destinations can be local PBX extensions, remote SIP or PSTN destinations. From this page you may also adjust a sequence in
which the destinations will ring.
Attention:
This service has higher priority over all Caller ID based services, except for Incoming Call Blocking and Unconditional Call Forwarding. This
means that if the same caller is configured in the incoming call blocking, unconditional call forwarding and the Find Me/Follow Me pages, the incoming call
blocking and the unconditional call forwarding services will take effect. Besides this, if you have Find Me/Follow Me service enabled along with the Many
Extensions Ringing, No Answer Call Forwarding, Busy Call Forwarding or Call Hunting, only Find Me/Follow Me service will take effect.
The
Enable Service
checkbox selection activates the Find Me/Follow Me service on the current extension.