Paper Feeding Problems
The paper may be curled or folded. Use flat, undamaged paper.
The paper may be poor quality; use a better quality paper.
The paper may be too thin or thick; see Appendix A for paper
size and type specifications.
The paper may have been exposed to excess humidity (over
60%); see Appendix A for the required environmental
conditions.
The edge guides may be too tight or too loose. Adjust the left
edge guide for the size of the paper and lock it in place.
Too many sheets may be loaded in the sheet feeder. You can
load up to 100 sheets of plain paper, 70 sheets of special coated
paper, 50 sheets of transparency film (with one sheet of plain
paper beneath the stack), 30 sheets of high-quality glossy paper
(with one sheet of plain paper beneath the stack), or 10
envelopes.
The paper may be pushed down too far in the sheet feeder.
Remove the paper, fan it, even up the stack, and then reload it
as described in Chapter 3.
Other Paper Handling Problems
For other paper handling problems, try these suggestions.
The printer loads more than one sheet at a time.
Remove the stack of paper, fan it, and even up the edges. Then
reload the paper as described in Chapter 3.
The paper may be too thin or thick, or was exposed to excess
humidity; see Appendix A for exact specifications.
6-14
Troubleshooting
