Epson SC-F6400 Series User Manual Download Page 89

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1. Perform Head Cleaning

There are three types of Head Cleaning available;

Auto Cleaning

Cleaning (Light)

, and

Cleaning (Heavy)

Perform

Auto Cleaning

first. If this does not clear the clogs, perform in the order

Cleaning (Light)

and then

Cleaning

(Heavy)

“Print Head Nozzle Check” on page 64

If print results do not improve even after performing Head Cleaning three times

2. Clean the print head

Clean using the head maintenance kit supplied. See the following before cleaning.

“What You’ll Need” on page 54

“Precautions Regarding Maintenance” on page 54

Cleaning procedure

“Print Head Maintenance” on page 62

You can check the cleaning procedure in a video on YouTube.

Epson Video Manuals

If the print quality still does not improve, contact your dealer or Epson Support.

SC-F6400 Series/SC-F6400H Series User's Guide

Problem Solver

Summary of Contents for SC-F6400 Series

Page 1: ...User s Guide CMP0383 00 EN ...

Page 2: ... Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON EPSON EXCEED YOUR VISION EXCEED YOUR VISION and their logos are registered trademarks or tr...

Page 3: ...rth American and Latin American Users IMPORTANT Before using this product make sure you read the safety instructions in the online Notices SC F6400 Series SC F6400H Series User s Guide Copyrights and Trademarks 3 ...

Page 4: ...ring Media Settings to the Printer 34 Notes When Handling Media 35 Notes on Loading Media 35 Loading Media 36 Make settings for Loaded Media 36 Using the Auto Take up Reel Unit An Optional Item for the SC F6400 SC F6430 SC F6440 SC F6460 37 Important Points for Correct Take up 38 Loading into the Auto Take up Reel Unit 38 Printing 41 Removing Media 41 Cutting Media 42 Removing the Take up Roll 42 ...

Page 5: ...essage is Displayed 84 When a Maintenance Call Service Call Occurs 85 Troubleshooting 86 You Cannot Print Because the Printer Does Not Work 86 The Printer Sounds Like It Is Printing but Nothing Prints 86 The Prints Are Not What You Expected 88 Feeding or Ejecting Problems 92 Others 92 Appendix Options and Consumable Products 94 Ink Supply Units 94 Others 96 Supported Media 98 Moving and Transporti...

Page 6: ...ation North America To view user manuals visit https epson com support U S or https epson ca support Canada and search for your product Latin America To view user manuals visit https latin epson com support Caribbean https epson com br suporte Brazil or https latin epson com soporte other regions and search for your product Other Regions The manuals for the product are organized as shown below You...

Page 7: ... subtitles are not displayed when you play the video click the subtitles icon shown in the image below Viewing PDF Manuals This section uses Adobe Acrobat Reader DC as an example to explain the basic operations for viewing the PDF in Adobe Reader A Click to print the PDF manual B Each time it is clicked the bookmarks are hidden or shown C Click the title to open the relevant page Click to open the...

Page 8: ...a part of an illustration or screenshot to enlarge do the following For Windows Right click on the page in the PDF manual and select Marquee Zoom in the menu that is displayed The pointer changes to a magnifying glass and you can use it to specify the range of the place you want to enlarge For Mac Click the View menu Zoom Marquee Zoom in this order to change the pointer to a magnifying glass Use t...

Page 9: ...ng the printer or clearing jams C Output guide Smoothly guides media output from the printer D Auto Take up Reel Unit an optional item for the SC F6400 SC F6430 SC F6440 SC F6460 E Roll core holder Place the roll core for media take up on these holders There are same parts on both the left and the right SC F6400 Series SC F6400H Series User s Guide Introduction 9 ...

Page 10: ...ft The SC F6400H Series also has a lock switch on the left side J Ink supply unit tray Insert the ink supply unit for the color indicated on the label Insert all of the ink supply unit trays The SC F6400H Series also has an ink supply unit tray on the left side K Option port Connect the cable for the auto take up reel unit Be sure to use the cable supplied L USB port Connects the USB cable M Data ...

Page 11: ...amp This lamp lights or flashes when an error occurs Light Flash An error occurred How the lamp lights or flashes varies with the type of error The control panel displays a description of the error Off No error S Control panel U Control panel on page 16 T Media cover Cover to protect the media Except when loading or removing media it should be closed when using the print er SC F6400 Series SC F640...

Page 12: ...irty U If ink drops occur on page 88 U When horizontal lines appear or the colors are wrong on page 88 B Wiper The wiper removes ink from the print head nozzles Needs to be cleaned at least once a month U Cleaning the Capping Station and Wiper on page 56 SC F6400 Series SC F6400H Series User s Guide Introduction 12 ...

Page 13: ...er U Loading Media on page 36 E Roll lock lever A lever that locks media in place after the roll is attached to the adapter holder F Adapter holder The roll adapter is placed in this holder after the media is attached G Platen This part suctions the media for printing Needs to be cleaned at least once a month U Cleaning the Platen on page 57 H Rollers These rollers press down on the media during p...

Page 14: ...aste ink is ejected Fit the stopper closely to the mouth of the waste ink bottle except when replacing the waste ink bottle D Waste Ink Bottle Waste ink collects in this bottle Replace with a new Waste Ink Bottle when the level approaches the line E Casters There are two casters on each leg Once installation is complete the casters should be kept locked while the printer is in use SC F6400 Series ...

Page 15: ...oading Media on page 36 A Adapter lock lever Lift to unlock lower to lock Unlock the lever when attaching to the media and lock it after attaching B Size lever Position according to the size of the roll core for the media SC F6400 Series SC F6400H Series User s Guide Introduction 15 ...

Page 16: ...s the power on and off C button rewind button You can rewind the media by holding down the button D button feed button You can feed the media by holding down the button E Home Press to return to the home screen during menu operations and so on when is lit Home is not lit when it cannot be used F Screen Displays the printer s status menus error messages and so on U Understanding and Operating the D...

Page 17: ...en them by pressing Home screen status display You can check the current status of the printer Home screen adjust while printing You can quickly change the major adjustment values You can also make adjustments while printing Home screen status display A menu The settings menu will be displayed U Control Panel Menu on page 66 SC F6400 Series SC F6400H Series User s Guide Introduction 17 ...

Page 18: ...ment displays the estimated time Displays the estimated time until printing is complete This is the Pause Suspend button C Media info Displays the name and number of the currently selected registered media as well as the width of the currently loaded media When Remaining Amount Management is set to On the remaining amount of the loaded media is also displayed Pressing this area displays the Media ...

Page 19: ...bar changes as shown below Ink is low You need to prepare a new ink supply unit Ink is expended Replace the old ink supply unit with a new one It is time to shake the ink supply unit Pull out the ink supply unit tray and shake it Waste ink bottle status Indicates the approximate amount of space available in the waste ink bottle The bar goes lower as the amount of remaining space decreases The wast...

Page 20: ...you can perform operations such as print head mainte nance and replacing consumables I Switch connection status The following icons indicate the connection status between the computer and the printer Connection on Connection off The connection turns on or off every time this area is pressed For example you can finish work more efficiently by turning the connection off to prevent jobs from being re...

Page 21: ...he selected Pass Mode for the currently selected registered me dia number Press the following to change the value To reduce the display time To increase the display time B Media Feed Adjustment To correct banding that occurs during printing press this area to perform media feed corrections If the feed amount is too small black bands dark stripes appear correct the feed amount upwards In contrast i...

Page 22: ...r the tension Pressing allows you to change the values Operating procedure The black background area on the home screen does not respond even if you press it When you press the gray tiled area in the operation area the screen or the value changes Depending on the printer s operating status you may not be able to perform the function for every button displayed at the top of the screen If the functi...

Page 23: ... the following How To button is displayed on a message screen and so on you can press this button to view a guide for the operating procedure SC F6400 Series SC F6400H Series User s Guide Introduction 23 ...

Page 24: ...head nozzles or cause the quality of media feeding to decline Avoid using the printer in locations with heat sources or that are exposed to direct draughts from ventilators or air conditioners The print head nozzles could dry out and clog Use the printer in a location that is sufficiently ventilated The print head may not be capped i e may not move to the right hand side if an error occurs and the...

Page 25: ...d they can become clogged easily if fine dust gets on the print head and you may not be able to print properly When turned on after an extended period of disuse the printer may automatically perform Head Cleaning to ensure print quality Head Cleaning will end after about 5 to 7 minutes Also see the following section Notes on Handling Ink Supply Units Notes on Handling Ink Supply Units Note the fol...

Page 26: ...Moisture and oils from your hands can affect print quality When handling media hold it by both edges We recommend wearing cotton gloves Keep the media dry Packaging materials can be used to store media and should not be thrown away Avoid locations that are subject to direct sunlight excessive heat or humidity When not in use media should be removed from the printer rewound and inserted in its orig...

Page 27: ...re pre loaded in the printer Software disc Epson Edge Print U Using Epson Edge Print Windows only on page 30 Software supplied on the software disc North America An Epson Edge Print CD is included with this printer To view and download additional software visit https epson com support U S or https epson ca support Canada and search for your product Latin America An Epson Edge Print CD is included ...

Page 28: ...en you are using a commercial software RIP You can download print settings files EMX files provided by Epson When using a commercial software RIP import the downloaded EMX file into the commercial software RIP to use it You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection You can easily make and change media settings...

Page 29: ... a computer with Epson Edge Dashboard installed over a network or USB connection You can easily make and change media settings from a computer and write to the printer U Using Epson Edge Dashboard on page 30 Note The provided EMX files differ according to the country and region in which you live Web Config pre loaded in the printer This software is pre installed on the printer You can start it fro...

Page 30: ... perform the following operations in wizard format Download EMX files Automatically register print information to Epson Edge Print Register media settings to the specified registered media number of the printer For more details on how to acquire and register EMX files see the Epson Edge Print help Closing Procedure Select Done from File at the top left of the screen Using Epson Edge Dashboard Star...

Page 31: ...you live See the following for details on EMX files U Registering Media Settings to the Printer on page 34 After downloading an EMX file you need to perform the following steps Copy the media settings to the printer For details see the Epson Edge Dashboard help Import the print information print settings into a commercial software RIP See the manual for your software RIP for details Closing Proced...

Page 32: ...update settings C Select an interval for checking for updates on the printer s Interval to Check box and then click OK Using Web Config Provides an overview of starting the software and the functions provided Starting Procedure Start the software on a computer that is connected to the same network as the printer A Check the printer s IP address Confirm that the printer is ready to print Press menu...

Page 33: ...tegory C Select the software you want to remove and then click Uninstall Change or Change Remove Selecting the following deletes the Epson communications drivers The model number appears in XXXXX EPSON SC SXXXXX Series Comm Driver Printer Uninstall To uninstall Epson Edge Dashboard select Epson Edge Dashboard D Select the target printer icon and then click OK E Follow the on screen instructions to...

Page 34: ... register media settings in one of the following ways Using the general purpose media settings that are pre registered in the printer This printer has three pre registered media types according to the paper weight of the media When you select a media type the printer prints using the general purpose media settings appropriate for each paper weight After loading the media select the media type appr...

Page 35: ...g the paper in the printer Notes on Loading Media Caution Do not rub your hands along the edges of the media The edges of the media are sharp and can cause injury Load the media just before printing The rollers may crease media left in the printer The media may also become wavy or curled causing jams or resulting in the media coming into contact with the print head Do not load media if the right a...

Page 36: ...r the loaded media In this situation select an unregistered number In an unregistered status the Media Type is set to Med Thick 70g m2 If the paper weight of the loaded media is 61 to 89 g m2 you can leave this as it is Change the media type if the paper weight differs from that of the loaded media Failure to select the appropriate Media Type could cause problems with print quality To change the m...

Page 37: ... The printed part is fed to the leading edge of the media when paper feeding starts Note When the printer is ready to print set Remaining Amount Management and Media Detection if necessary Remaining Amount Management To make settings press menu on the screen and then press Media Settings Remaining Amount Management U Media Settings Menu on page 78 Media Detection To make settings press menu on the...

Page 38: ...e the following points for correct take up of media We recommend using a take up roll core with the same width as the media If a take up roll core of a different width is used the take up roll core may bend and the media will be taken up incorrectly We recommend printed side in for the take up of media Printed side out may cause the media to move around and create a large misalignment with the rol...

Page 39: ...he media D Release the right side lock lever E Align the right side roll core holder with the edge of the media F Move the lock lever on the roll core holder to the lock position to secure the roll core holder G Insert the roll core onto the roll core holder H Make sure the roll core holder is inserted into the roll core and that the roll core and the edges of the media are aligned SC F6400 Series...

Page 40: ... use commercially available tape to stick the media to the roll core When attaching in the center attach using tape while pulling the center of the media straight When attaching to the left and right sides attach using tape while pulling the media to the side Printed side in Printed side out K Press the button until you have fed enough media for about one full wrap around the roll core L Set the M...

Page 41: ...ettings for Loaded Media the following screen is displayed after feeding the paper Press How To to load the media into the auto take up reel unit while checking the procedure on the control panel After loading the media press Complete Printing When Ready to print is displayed on the screen you can start printing Removing Media See the following if you are not using the auto take up reel unit U Rem...

Page 42: ...ter than the length above the media has to be automatically fed to a length at which it can be cut which will create a margin Cut off the margin with a cutter sold at a store B Support the media with your hand to prevent it from falling to the floor and then press Cut The media is cut Removing the Take up Roll This section describes how to remove media from the auto take up reel unit Caution Remov...

Page 43: ... The rollers may crease media left in the printer Cut the media if it has not been cut U Cutting Media on page 42 A Check that the printer is ready to print and then press Start on the control panel screen The media is rewound and ejected B Open the media cover C Raise the roll lock lever D Holding the roll adapters on both sides move the media to the roll rest E Raise the adapter lock levers to r...

Page 44: ...humidity the inertial force when the print head moves and so on You can use Print Head Alignment to adjust any misalignments in the printing position to improve misaligned ruled lines or graininess in the print outs Notes when performing Print Head Alignment Adjustments are made according to the media loaded in the printer Make sure you select the name you set when you registered the media setting...

Page 45: ... A patterns F Find the average value for all 1A adjustment patterns Example When two adjustment patterns have been printed Note If the value you get is not an integer round it to the integer G The screen for entering confirmation results for the adjustment pattern is displayed Press to set the average value you obtained in step 6 H Repeat steps 5 to 7 for 1B 2A and 2B and then press OK When adjust...

Page 46: ...adjustment pattern is printed Wait until printing is complete D Check the printed adjustment pattern When Manual Standard is selected Two groups of adjustment patterns A and B are printed Select the pattern with the least amount of overlapping or gaps for each group Select 0 0 in the cases shown below If there are patterns with the same overlapping or gaps enter the middle value in step 6 Enter 0 ...

Page 47: ...played press switch screens on the home screen B Press on the screen or press the buttons on the control panel to change the value If the feed amount is too small black bands dark stripes appear press the or button to adjust the feed amount upwards In contrast if the feed amount is too large white bands pale stripes appear press the or button to adjust the feed amount downwards C Check the printin...

Page 48: ...ustration below shows the printable area The arrow indicates the feed direction When Width Detection is set to Off the value you set is used U General Settings Menu on page 71 SC F6400 Series SC F6400H Series User s Guide Basic Operations 48 ...

Page 49: ... print results may differ depending on the RIP being used Contact the RIP manufacturer for more information 2 This may be available in the RIP depending on the RIP software being used Contact the RIP manufacturer for more information 3 If the total of the print data width and set left and right margins exceeds the printable area a portion of the data will not be printed 4 Automatic cutting may be ...

Page 50: ...mm 0 24in 600x600dpi 6 3pass HD 6mm 0 24in 600x600dpi 8 5pass 34mm 1 34in 600x600dpi 8 5pass HD 34mm 1 34in 600x1200dpi 12 9pass 6mm 0 24in 600x1200dpi 12 9pass HD 6mm 0 24in Note When Width Detection is set to Off make sure that the set value does not exceed the width of the loaded media If the set value is larger than the media width the printer may print beyond the left or right edges of the me...

Page 51: ...ps or color changes in the print results to occur When to perform Component to be cleaned At least once a month A Cleaning the platen U Cleaning the Platen on page 57 D Cleaning the capping station and wiper You can check the procedure in a video on YouTube U Cleaning the Capping Station and Wiper on page 56 SC F6400 Series SC F6400H Series User s Guide Maintenance 51 ...

Page 52: ...r contains precision instruments If any lint or dust adheres to the nozzles on the print head print quality or media feeding quality will decline Perform regular cleaning more frequently depending on the environment and media being used Refilling and Replacing Consumables When to perform Component to be replaced When an error appears on the control panel screen indicating ink is expended A Replaci...

Page 53: ... is displayed on the control panel B Waste ink bottle U Disposing of Waste Ink on page 60 When the media is not cut neatly Cut edges are frayed CAuto cutter blade U Replacing the Auto Cutter Blade on page 63 SC F6400 Series SC F6400H Series User s Guide Maintenance 53 ...

Page 54: ...the printer Use for cleaning the capping station and wiper The following items are in the kit When the supplied parts have been completely used purchase new consumables A Ink cleaner x1 B Cup x1 C Gloves x12 D Cleaning sticks x25 Head maintenance kit supplied with the printer Use this to clean the print head Metal or plastic PP PE tray available in the market Use this to place cleaning utensils re...

Page 55: ...ced vomited material may enter the windpipe which is dangerous Store ink supply units waste ink and ink cleaner in a location out of reach of children Remove the media from the printer before proceeding Never touch the belts circuit boards or any parts that do not require cleaning Failure to observe this precaution could result in malfunction or reduced print quality Do not use anything other than...

Page 56: ... Next Start The print head moves to the cleaning position C Open the maintenance cover D Pour the ink cleaner into the cup up to the first line on the cup We recommend working on a tray or a similar surface to avoid contaminating the surrounding area E Dampen the cleaning stick with ink cleaner Do not allow the liquid to drip from the cleaning stick F Use the cleaning stick to wipe away any ink or...

Page 57: ... turned off and then unplug the power cable from the outlet B Wait for one minute after unplugging the power plug C Open the printer cover and use a soft clean cloth to carefully clean away any dust or dirt inside the printer Carefully wipe the platen To avoid spreading the dirt wipe from the inside to the outside If there is a serious dirt problem clean it using a soft clean cloth dampened with a...

Page 58: ... is time to shake the ink remove the ink supply unit immediately and shake it cImportant Due to characteristics of the ink supply units and the ink used in this printer it is prone to gradual sedimentation components settling to the bottom of the liquid If ink settles tint unevenness and nozzle clogs occur Shake ink supply units periodically after installing them After installing an ink supply uni...

Page 59: ...nk levels may not be displayed and use of non genuine ink is recorded for possible use in service support If one of the installed ink supply units is expended printing cannot be performed If ink is expended while printing you can continue printing after replacing the ink supply unit If you continue to use an ink supply unit that is running low you may need to replace the ink supply unit while prin...

Page 60: ...remaining is too low for the print job A Move the lock switch for the color you want to replace to unlock it B Press How To on the control panel screen to view the procedure Follow the on screen instructions to perform the procedure Disposing of Waste Ink Precautions When Replacing the Waste Ink Bottle Be sure to confirm that the waste ink tube is inserted in the mouth of the waste ink bottle Chec...

Page 61: ...service life is displayed prepare a new waste ink bottle as soon as possible See the following when replacing the waste ink bottle at this stage in the procedure U When you want to replace it at any time on page 61 When you want to replace it at any time When you want to replace the waste ink bottle due to night operations and so on before the message is displayed indicating that it is time to rep...

Page 62: ...e print head moves C Open the printer cover D Remove the backing from the two head maintenance kits E Attach the head maintenance kits to either side of the print head Placement position Place them slightly away from the print head as shown in the illustration Placement method Place the head maintenance kits by applying the edge of the kits to the roller cImportant Place the head maintenance kits ...

Page 63: ...y U Cleaning the Platen on page 57 Do not reuse a head maintenance kit U Handling Used Consumables on page 64 J Close the printer cover and then press Done Head Cleaning starts When the procedure is complete Head Cleaning is finished Replacing the Auto Cutter Blade Replace the auto cutter blade if the media is not cut cleanly or if the edges of the cut sections are fluffy Supported auto cutter bla...

Page 64: ...waste Cleaning stick Ink cleaner Ink supply units Waste ink Waste Ink Bottle Head Maintenance Kit Media after printing Dispose of items according to local laws and regulations For example contract an industrial waste disposal company for disposal In such cases submit the Safety data sheet to the industrial waste disposal company You can download it at your local Epson Web site Print Head Nozzle Ch...

Page 65: ...ing to On to perform Head Cleaning automatically after a set period of time has passed to keep the print head in good condition U General Settings Menu on page 71 Performing Head Cleaning Perform Auto Cleaning first If this does not clear the clogs perform in the order of Cleaning Light and then Cleaning Heavy until the clogs are cleared A Check that the printer is ready to print press and then pr...

Page 66: ... Brightness 1 to 9 Sounds Button Press 0 1 2 3 Completion Notice 0 1 2 3 Warning Notice Volume 0 1 2 3 Repeat Off Until Stopped Error Tone Volume 0 1 2 3 Repeat Off Until Stopped Sound Type Pattern1 Pattern2 Alert Lamp Notice On Off Sleep Timer 1 to 240 Wake from Sleep Touch LCD Screen to Wake On Off Scheduled Date Time Settings Date Time Daylight Saving Time Off On Winter Summer Time Difference 1...

Page 67: ... 20 to 39 33 inch Top Margin 5 to 35 mm 0 20 to 1 38 inch Bottom Margin 5 to 150 mm 0 20 to 5 91 inch Media Detection Width Detection On Off Media Width 254 0 to 1117 6 mm 10 00 to 44 00 inch Detect Paper Skew On Off Nozzle Check between Pages On Execution Timing Print Length 1 to 9999 m 3 28 to 32805 12 ft Print Page 1 to 9999 pages Print Duration 1 to 9999 minutes Off Information Printing Media ...

Page 68: ... Network Settings Network Status Wired LAN Status Print Status Sheet Advanced Device Name TCP IP Auto Manual Proxy Server Do Not Use Use IPv6 Address Enable Disable Link Speed Duplex Auto 100BASE TX Auto 10BASE T Half Duplex 10BASE T Full Duplex 100BASE TX Half Duplex 100BASE TX Full Duplex Redirect HTTP to HTTPS Enable Disable Disable IPsec IP Filtering Disable IEEE802 1X Only displayed for the S...

Page 69: ...g Time per Page 0 0 to 60 0 minutes Platen Gap 1 6 2 0 2 5 Feeding Tension Lv1 to Lv5 Paper Suction Lv0 to Lv6 Skew Reduction On Off Stick Prevention On Off Rewind Tension Lv1 to Lv6 Reduce Print Streak Off Light Medium Heavy Remaining Amount Management Remaining Amount Management On Off Remaining Amount 1 0 to 9999 9 m 3 3 to 32808 1 ft Remaining Alert 1 0 to 999 5 m 3 3 to 3279 2 ft Print Length...

Page 70: ...er blade Supply Status Details on menu U Supply Status Menu on page 82 Replacement Part Information Details on menu U Replacement Part Information Menu on page 83 Printer Status Details on menu U Printer Status Menu on page 83 Item Parameter Firmware Version Printer Auto Take up Reel Unit Printer Name Fatal Error Log Operation Report Total Print Area Total Media Feed Length Total Carriage Pass Aut...

Page 71: ...ts the volume of the sounds when the power button and control panel screen are operated 1 2 3 Completion Notice 0 Sets the volume of the sounds when print jobs or maintenance operations are finished 1 2 3 Warning Notice Volume 0 Sets the volume and the repetitions of sounds when it is time to replace consumables 1 2 3 Repeat Off Until Stopped SC F6400 Series SC F6400H Series User s Guide Control P...

Page 72: ...rol panel display will however turn off again if no operations are performed for another 30 seconds under these conditions The printer is only fully reactivated when a print job is received or when another operation involving printer hardware is performed Wake from Sleep You can set how to wake the printer from sleep mode Touch LCD Screen to Wake On Off Scheduled 0 00 to 23 45 Date Time Settings D...

Page 73: ...olor scheme that is easy to see in the environment in which the printer is installed Black White Keyboard QWERTY Select the keyboard layout for the text input screens that are displayed such as when inputting names to register Media Settings AZERTY QWERTZ Unit Settings Length Unit m Choose the units of length used in the control panel display and when printing test patterns ft in Temperature C Cho...

Page 74: ...more information U Printable area on page 48 Media Detection Width Detection On Select whether or not On Off the media width is detected Try setting this to Off when printing if media width errors are displayed even though the media is correctly loaded However we recommend setting this to On when using the printer Changed settings are reflected when the media is reloaded Off Media Width 254 0 to 1...

Page 75: ...he following information is printed To print the media remaining information set Remaining Amount Management in Media Settings to On Model Model name of the printer Serial No Serial number of the printer Print Date Date and time of printing Bank No Media number when printing Media Type Media Type registered to the media number when printing Media Width Automatically detected value of media width R...

Page 76: ...nted Off Restore Default Set tings Network Settings Executing Network Settings restores all the items for Advanced in the network settings menu to their default setting values Executing Clear All Data and Settings restores all settings to their default setting values Clear All Data and Settings SC F6400 Series SC F6400H Series User s Guide Control Panel Menu 76 ...

Page 77: ...minutes Print Page 1 to 9999 pages Print Length 1 to 9999 m 100 m 3 28 to 32805 12 ft 328 08 ft Cleaning Level Light Heavy Off Actions Beyond Threshold of Missing Nozzles Stop Printing Sets the action when the number of clogged nozzles that are detected exceeds the number set in Threshold of Clogged Nozzles When Stop Printing is set the message Auto Nozzle Maintenance found that the allowable numb...

Page 78: ...Link Speed Du plex Auto 100BASE TX Auto 10BASE T Half Duplex 10BASE T Full Duplex 100BASE TX Half Duplex 100BASE TX Full Duplex Redirect HTTP to HTTPS Enable Disable Disable IPsec IP Filtering Use the pre installed software Web Config to enable this setting You can only disable the setting from here See the following for detailed information on starting Web Config U Using Web Config on page 32 Dis...

Page 79: ...he currently selected settings to another media setting number or initialize all settings Remaining Amount Management Remaining Amount Management On When On is selected you can set Remaining Amount and Remaining Alert Setting each item to manage the remaining amount makes it easier to know when it is time to replace the media Once this is set to On when you have loaded the media you will be prompt...

Page 80: ...nged When using special media or when a problem such as head striking or banding is detected in printing results change the default The default settings for each of the following items differ depending on the content set in Media Type Item Parameter Explanation Change Name Assign a name of up to 20 characters to the Media Settings being saved Using distinctive names makes it easier to select banks...

Page 81: ... the media during printing The higher the value the greater the tension Paper Suction Lv0 to Lv6 Set the strength of the suction by the platen on the media The higher the value the greater the suction In most situations use the values set for each Media Type as they are If the media is wavy on the platen increase the set value If graininess or out of focus characteristics are detected in printing ...

Page 82: ...ning Heavy U Head Cleaning on page 65 Cleaning Light Cleaning Heavy Cleaning the Mainte nance Parts Print Head Start cleaning the selected parts See the following for more information on cleaning U Print Head Maintenance on page 62 U Cleaning the Capping Station and Wiper on page 56 Capping Station Wiper Replace Waste Ink Bottle If you are replacing the waste ink bottle before the message indicati...

Page 83: ...rinter Status Menu Item Explanation Firmware Version Printer Displays the selected information If you set the printer name using Epson Edge Dashboard supplied with this printer that name is displayed in Printer Name Auto Take up Reel Unit Printer Name Fatal Error Log Operation Report Total Print Area Total Media Feed Length Total Carriage Pass Auto Take up Reel Unit Only when the auto take up reel...

Page 84: ...ecurely stick the leading edge of the media to the core U Loading into the Auto Take up Reel Unit on page 38 4 Flip the Auto switch on the auto take up reel unit to Backward Forward depending on the take up direction and then press the OK button The Auto Take up Reel Unit cannot be recognized Turn off the power and check whether the Auto Take up Reel Unit is connected correctly After reconnecting ...

Page 85: ... used in the printer is nearing the end of its service life Contact your dealer or Epson Support and tell them the maintenance request code You cannot clear the maintenance request until the part is replaced A printer error occurs if you continue to use the printer Maintenance Request End Of Parts Service Life XXXXXXXX Printer error For details see your documentation XXXXXX Printer errors are disp...

Page 86: ... cable directly into your computer s USB port o Is the USB hub recognized correctly Make sure the USB hub is recognized correctly on the computer If the computer correctly detects the USB hub disconnect all USB hubs from the computer and connect the printer directly to the computer USB port Ask the USB hub manufacturer about USB hub operation You cannot print under the network environment o Are th...

Page 87: ...g The nozzles may be clogged Print a nozzle check pattern again after performing Head Cleaning U Head Cleaning on page 65 o Has the printer been left unused for a long time If the printer has not been used for a long time the nozzles may have dried up and have been clogged Steps to take when the printer has not been used for a long time U Notes when not using the printer on page 24 SC F6400 Series...

Page 88: ...t results do not improve even after performing Head Cleaning three times 2 Clean the capping station and wiper Clean using the maintenance kit supplied See the following before cleaning U What You ll Need on page 54 U Precautions Regarding Maintenance on page 54 Cleaning procedure U Cleaning the Capping Station and Wiper on page 56 You can check the cleaning procedure in a video on YouTube U Epson...

Page 89: ...e even after performing Head Cleaning three times 2 Clean the print head Clean using the head maintenance kit supplied See the following before cleaning U What You ll Need on page 54 U Precautions Regarding Maintenance on page 54 Cleaning procedure U Print Head Maintenance on page 62 You can check the cleaning procedure in a video on YouTube U Epson Video Manuals If the print quality still does no...

Page 90: ...splay monitor Since monitors and printers produce colors differently printed colors will not always match on screen colors perfectly o Did you open the printer cover while printing If the printer cover is opened while printing the print head stops suddenly causing unevenness in the color Do not open the printer cover while printing o Shake the ink supply units The ink may have sedimented component...

Page 91: ... getting scratched Depending on the content of the print data the bottom edge of the printable surface may be rubbed leaving scratches In this situation increase the Drying Time per Page in the Media Settings menu increase the Margin Between Pages in the Printer Setup menu or add a bottom margin to the print data in the RIP U Media Settings Menu on page 78 U General Settings Menu on page 71 U Prin...

Page 92: ... the software RIP contact the RIP manufacturer o Is Paper Suction set too high If you continue to have problems with media ejection try lowering the Paper Suction the amount of suction used to keep the media on the paper feed path U Media Settings Menu on page 78 Media jams Check the error displayed on the control panel screen and then follow the on screen instructions to remove the media After re...

Page 93: ...lacing the Auto Cutter Blade on page 63 A light is visible inside the printer o This is not a failure The red light is a light inside the printer The administrator password has been forgotten o Contact your dealer or Epson Support Head Cleaning starts when the printer is turned on o When turned on after an extended period of disuse the printer may automatically perform Head Cleaning to ensure prin...

Page 94: ...yan T53L2 Magenta T53L3 Yellow T53L4 Starter Ink set T53LM SC F6430 Ink Supply Unit High Density Black T53Q9 Cyan T53Q2 Magenta T53Q3 Yellow T53Q4 Starter Ink set T53QM SC F6440 Ink Supply Unit High Density Black T53P9 Cyan T53P2 Magenta T53P3 Yellow T53P4 Starter Ink set T53PM SC F6470 Ink Supply Unit High Density Black T53K9 Cyan T53K2 Magenta T53K3 Yellow T53K4 Starter Ink set T53KM SC F6400 Se...

Page 95: ...ta T53L6 Orange T53LA Violet T53LD Fluorescent yellow T53L7 Fluorescent pink T53L8 Starter Ink set T53LM SC F6430H Ink Supply Unit High Density Black T53Q9 Cyan T53Q2 Magenta T53Q3 Yellow T53Q4 Light Cyan T53Q5 Light Magenta T53Q6 Orange T53QA Violet T53QD Fluorescent yellow T53Q7 Fluorescent pink T53Q8 Starter Ink set T53QM SC F6400 Series SC F6400H Series User s Guide Appendix 95 ...

Page 96: ...use of genuine Epson Ink Supply Unit Epson cannot guarantee the quality or reliability of nongenuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support Other...

Page 97: ...e supplied with the printer Head Maintenance Kit C13S400145 Use this to clean the print head Maintenance Kit C13S210063 This is the same as the maintenance kit supplied with the printer Auto Cutter Spare Blade S902006 This is a replacement cutter SC F6400 Series SC F6400H Series User s Guide Appendix 97 ...

Page 98: ...orward or back while moving it Failure to observe this precaution could result in the printer falling over causing accidents Getting Ready Make the following preparations in advance before moving the printer Turn off the printer and remove all cables If the printer has a waste ink bottle install a new waste ink bottle to prevent ink from dripping Remove the media Remove any optional components if ...

Page 99: ...Transport Before transporting the printer contact your dealer or Epson Support SC F6400 Series SC F6400H Series User s Guide Appendix 99 ...

Page 100: ...per Pass 0 0sec 0 0sec 0 0sec Drying Time per Page 0 0min 0 0min 0 0min Platen Gap 2 0 2 0 2 0 Paper Suction Lv5 Lv5 Lv5 Feeding Tension Lv5 Lv1 Lv1 Rewind Tension Lv2 Lv2 Lv2 Skew Reduction On On On Stick Prevention Off Off Off Reduce Print Streak Off Off Off Only enabled when the auto take up reel unit is installed SC F6400 Series SC F6400H Series User s Guide Appendix 100 ...

Page 101: ...ep function so that the computer does not enter sleep status Windows Operating systems Windows 7 SP1 Windows 7 x64 SP1 Windows 8 Windows 8 x64 Windows 8 1 Windows 8 1 x64 Windows 10 Windows 10 x64 Windows 11 CPU Intel Core2Duo 2 5 GHz or more Free memory 1 GB or more Hard disk free space during installation 2 GB or more Display resolution 1280 x 1024 or better Communication interface High Speed US...

Page 102: ...e computer on which this software is installed is expected to be able to simultaneously use other applications such as Adobe Illustrator Therefore we recommend using a computer with the highest specifications available In addition the data that this software handles is normally several GB and could reach several tens of GB for long high quality print jobs Because of this we recommend a computer th...

Page 103: ...and humidity without condensation Printer Specifications In use 10 to 35 C 50 to 95 F 20 to 80 Recommended 15 to 25 C 59 to 77 F 40 to 60 In storage Before unpacking 20 to 60 C 4 to 140 F 5 to 85 Within 120 hours at 60 C 140 F within a month at 40 C 104 F In storage Before charging ink 20 to 40 C 4 to 104 F 5 to 85 Within a month at 40 C 104 F In storage After charging ink 5 to 35 C 41 to 95 F 5 t...

Page 104: ...imation dye ink SC F6400 Series High Density Black Cyan Magenta Yellow SC F6400H Series High Density Black Cyan Magenta Yellow Light Cyan Light Magenta Fluorescent pink Fluorescent yellow Violet Orange Use by date Date printed on the ink supply unit stored at normal temperatures Print quality guarantee expiry One year after installing in the printer Storage temperature 5 to 35 C 41 to 95 F Dimensi...

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