Make sure you removed the document mat. See
.
Close the scanner cover.
To scan your film, see
Note:
You cannot use Full Auto Mode, Office Mode, or Home Mode when scanning film with the film area guide.
When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See
Replacing the Document Mat
Replace the document mat by sliding it into the notches in the scanner cover. Make sure the white surface faces
outwards.