EPSON Perfection 3200 Photo
Revision A
Troubleshooting
Troubleshooting
27
3.2 Troubleshooting
This section describes the troubleshooting methods for surface errors.
This section describes troubleshooting from the abnormal phenomenon. You
can isolate the faulty unit based on the abnormal phenomenon. See the table
below to find the closest phenomenon and the corresponding table to refer to.
Table 3-5. Trouble Symptoms, Causes and Reference Flow Charts
Phenomenon
Description
Problem Location
Reference Flow
Chart
Scanner does not
operate even its
power is On.
Scanner does not
operate the
initializarion.
• Connector
• Power supply
circuit board
• Carriage motor
• Main circuit board
Fatal error occurs.
(LED flashes red.)
The error listed
occurs and is not
reset by turning
power off and
back on.
Carriage Unit does
not operate.
• Carriage lock
• Upper housing
• Connector
• Harness
• Carriage
mechanism
• Carriage motor
• Main circuit board
The lamp does not
light up.
• Connector
• Fluorescent lamp
• Carriage
mechanism
• Main circuit board
Scanned image
quality problem
Scanned image is
unclear.
• Dirty document
platen
• Dirty mirror
• CCD Board
• Main Board
“Interface Error” is
indicated.
Host does not
recognize scanner
even when power is
turned on.
• Host support
status
(USB, IEEE 1394)
• Twain driver
• Cable
(USB, IEEE 1394)
• Main circuit board
Option TPU does
not operate.
Option TPU does not
operate.
• Cable(option)
• Option main circuit
board
• Scanner main
circuit board
Table 3-5. Trouble Symptoms, Causes and Reference Flow Charts
Phenomenon
Description
Problem Location
Reference Flow
Chart
Summary of Contents for Perfection 3200 Photo
Page 1: ...EPSON Perfection3200Photo Color Image Scanner SESC02 003 SERVICE MANUAL ...
Page 5: ...Revision Status Revision Issued Date Description A November 18 2002 First Release ...
Page 8: ...C H A P T E R 1 PRODUCT DESCRIPTION ...
Page 21: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 29: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 36: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...
Page 58: ...C H A P T E R 5 ADJUSTMENT ...
Page 61: ...C H A P T E R 6 MAINTENANCE ...
Page 64: ...C H A P T E R 7 APPENDIX ...
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