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Epson EH-TW570, User Manual

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Epson EH-TW570 User Manual Download Page 113

Indicators

Cause

Remedy or Status

Power sup‐

ply

Status

Lamp

Tempera‐

ture

Blue - Flash‐

ing

State de‐

pendant in‐

dication

Orange -

Flashing

State de‐

pendant in‐

dication

Replace Lamp

Replace it with a new lamp.

s

 "Replacing the Lamp" 

p.128

If you continue to use the lamp after the replacement period has passed, the possibility that the lamp
may explode increases. Replace it with a new lamp as soon as possible.

a

•

See   the   following   if   the   projector   is   not   operating   properly,  even  though  the  indicators  are  all  showing  normal.

s

 "When  the  Indicators  Provide  No  Help"  

p.114

•

If  the  indicators  are  in  a  state  not  shown  in  this  table,  stop  using  the  projector,  remove  the  power  plug  from  the  electrical  outlet,  and  contact  your  local  dealer  or
the  nearest  address  provided  in  the  Epson  Projector  Contact  List.

s

 

Epson  Projector  Contact  List

Problem Solving

113

Summary of Contents for EH-TW570

Page 1: ...User s Guide ...

Page 2: ...due to incorrect handling General information indications Attention Indicates procedures which may result in damage or injury if sufficient care is not taken a Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found g Indicates that an explanation of the underlined word or words in front ...

Page 3: ...or Installing the Projector 21 Installation Methods 21 Installation methods 21 Screen Size and Approximate Projection Distance 22 Connecting Equipment 23 Connecting Image Sources 23 Connecting a Computer 25 Connecting a Smartphone or Tablet Device 26 Connecting USB Devices 27 Connecting External Equipment 28 Installing the Wireless LAN Unit 30 Installing the Quick Wireless Connection USB Key 30 Ba...

Page 4: ...g Part of the Image E Zoom 67 Using the Remote Control to Operate the Mouse Pointer Wireless Mouse 68 Saving a User s Logo 69 Security Functions 71 Managing Users Password Protect 71 Kinds of Password Protect 71 Setting Password Protect 71 Entering the Password 72 Restricting Operation Control Panel Lock 73 Anti Theft Lock 74 Installing the wire lock 74 Monitoring and Controlling 75 EasyMP Monitor...

Page 5: ...as been reversed 119 Image colors are not right 120 Images appear dark 121 Problems when Projection Starts 121 The projector does not turn on 121 Other Problems 122 No sound can be heard or the sound is faint 122 There is noise in the audio only when projecting USB display 122 The remote control does not work 123 I want to change the language for messages and menus 123 Mail is not received even if...

Page 6: ...l 138 MHL Input Signal 139 3D Input Signal HDMI 139 3D Input Signal MHL 139 Specifications 140 Projector General Specifications 140 Appearance 144 Glossary 145 General Notes 147 About Notations 147 General Notice 148 Index 149 Contents 6 ...

Page 7: ...Introduction This chapter explains the projector s features and the part names ...

Page 8: ...iving an image signal Connecting with a USB cable and projecting USB Display By simply connecting a USB cable you can project images from a computer s screen without a computer cable s Projecting with USB Display p 34 Detecting projector movements and automatically correcting image distortion This projector automatically corrects vertical keystone distortion which occurs when positioning or moving...

Page 9: ...ctricity The projector comes with a number of built in functions to save power such as dimming the projected image an auto power off timer and adjusting power consumption while the projector is standing by s ECO Menu p 97 Function for displaying the power saving status on the projected screen When ECO Display is set to On from the Configuration menu leaf icons that indicate the power saving status...

Page 10: ...tion from the following Web site http www epson com Projecting multiple computer screens at the same time By using EasyMP Multi PC Projection you can project up to four screens at the same time from a computer on the network or from smartphones or tablet devices on which Epson iProjection is installed YoucandownloadEasyMPMultiPCProjection from the following Web site http www epson com Using Quick ...

Page 11: ...s By closing during projection you can hide the image and the sound s Hiding the Image and Sound Temporarily A V Mute p 65 F Remote receiver Receives signals from the remote control G Focus ring Adjusts the image focus s Correcting the Focus p 43 H Zoom ring Adjusts the image size s Adjusting the Image Size p 42 I Air intake vent air filter Takes in air to cool the projector internally s Cleaning ...

Page 12: ...SBcable and projects the images on the computer s Projecting with USB Display p 34 Connects the projector to a computer using a USB cable to use the Wireless Mouse function s Using the Remote Control to Operate the Mouse Pointer Wireless Mouse p 68 F Audio port Inputs audio from equipment connected to the Computer port the S Video port or the Video port G Video port Inputs composite video signals ...

Page 13: ... Pass a commercially available wire lock through here and lock it in place s Installing the wire lock p 74 Name Function C Rear feet When setup on a surface such as a desk turn to extendand retract to adjust the horizontal tilt s Adjusting the Horizontal Tilt p 42 D Front adjustable foot When setup on a surface such as a desk extend the foot to adjust the position of the image s Adjusting the Imag...

Page 14: ... Function D Help button Displays and closes the Help screen which shows you how to deal with problems if they occur s Using the Help p 108 E Esc button Stops the current function If pressed when the Configuration menu is displayed it moves to the previous menu level s Using the Configuration Menu p 82 F a b buttons You can adjust the volume a Decreases the volume b Increases the volume s Adjusting...

Page 15: ... Aspect Ratio of the Projected Image p 44 G Num button Hold down this button and press the numeric buttons to enter passwords and numbers s Setting Password Protect p 71 H Menu button Displays and closes the Configuration menu s Using the Configuration Menu p 82 I buttons When the Configuration menu or the Help screen is displayed pressing these buttons selects menu items and setting values s Usin...

Page 16: ...te p 65 You can change the Projection mode as follows by pressing the button for about five seconds FrontWFront Ceiling RearWRear Ceiling Name Function O Split button Each time the button is pressed the image changes between projecting two images simultaneously by splitting the projected screen or projecting one image as normal s Projecting Two Images Simultaneously Split Screen p 48 P Help button...

Page 17: ...mages from the device connected to the USB A port Z Source Search button Changes to the next input source that is sending an image s Automatically Detect Input Signals and Change the Projected Image Source Search p 33 a Remote control light emitting area Outputs remote control signals Part Names and Functions 17 ...

Page 18: ...u read the following manual before handling the batteries s Safety Instructions a Remove the battery cover While pushing the battery compartment cover catch lift the cover up b Replace the old batteries with new batteries Slide the batteries in negative side first Caution Check the positions of the and marks inside the battery holder to ensure the batteries are inserted the correct way If the batt...

Page 19: ...Remote control operating range Part Names and Functions 19 ...

Page 20: ...Preparing the Projector This chapter explains how to install the projector and connect projection sources ...

Page 21: ...he projector the projector case may crack causing it to fall from its ceiling mount This could cause serious injury to anyone under the ceiling mount and could damage the projector When installing or adjusting the ceiling mount do not use adhesives to prevent the screws from loosening and do not use oils or lubricants and so on Do not cover the projector s air intake vent or air exhaust vent If ei...

Page 22: ...face s Adjusting the Horizontal Tilt p 42 s Correcting Keystone Distortion p 38 Screen Size and Approximate Projection Distance Projection size is determined by the distance from the projector to the screen See the illustrations on the right to select the best position according to the screen size The illustrations show the approximate shortest distance at maximum zoom See the following for more i...

Page 23: ...34 Connect the component output port on the image source to the projector s Computer input port You can output audio from the projector s speaker by connecting the audio output port on the image source to the projector s Audio port using a commercially available audio cable C When using a commercially available video or S video cable Connect the video output port on the image source to the project...

Page 24: ...efore connecting If the input source is on when you connect it to the projector it could cause a malfunction If the orientation or shape of the plug differs do not try to force it in The device could be damaged or could malfunction Connecting Equipment 24 ...

Page 25: ...ing the game console s Selecting the Projection Quality Selecting Color Mode p 43 When using a commercially available 2RCA L R stereo mini pin audio cable make sure it is labeled No resistance Connecting a Computer To project images from a computer connect the computer using one of the following methods A When using the optional or commercially available computer cable Connectthecomputer sdisplayo...

Page 26: ... Display s Projecting with USB Display p 34 Connecting a Smartphone or Tablet Device You can connect smartphones and tablet devices By using a commercially available MHL cable you can connect the MHL port on your device to the HDMI MHL port on the projector You can send the audio with the projected image Connecting Equipment 26 ...

Page 27: ...pter charging the smartphone or tablet device may not work or you may not be able to perform operations from the projector s remote control a If images are not projected correctly disconnect and then reconnect the MHL cable You may not be able to project correctly depending on the model and settings of the smartphone or tablet device Connecting USB Devices You can connect devices such as the optio...

Page 28: ...gital camera or hard disk to the projector using a USB cable supplied with or specified for use with the device Use a USB cable less than three meters in length If the cable exceeds three meters PC Free may not function correctly Removing USB devices After finishing projecting remove USB devices from the projector For devices such as digital cameras or hard disks turn off the device and then remov...

Page 29: ...a When the audio cable jack is inserted into the Audio Out port audio stops being output from the projector s built in speakers and switches to external output Connecting Equipment 29 ...

Page 30: ...rst and then connect the Quick Wireless Connection USB Key to the USB A port a If the Wireless LAN unit is installed on the projector press the LAN button on the remote control The LAN standby screen is displayed b Check that the SSID and IP address information are displayed on the LAN standby screen and then remove the Wireless LAN unit c Connect the Quick Wireless Connection USB Key to the USB A...

Page 31: ...Basic Usage This chapter explains how to project and adjust images ...

Page 32: ...en the A V mute slide e Turn on the video equipment If the image is not projected you can change the projected image using one of the following methods Press the Source Search button on the control panel or the remote control s Automatically Detect Input Signals and Change the Projected Image Source Search p 33 Press the button for the target port on the remote control s Switching to the Target Im...

Page 33: ...ceiving an image Using the remote control Using the control panel LAN When two or more image sources are connected press the Source Search button until the target image is projected When your video equipment is connected start playback before beginning this operation a The following screen is displayed while no image signals are input Projecting Images 33 ...

Page 34: ...onnected device Projecting with USB Display You can use a USB cable to connect the projector to a computer to project images from the computer You can project images and send audio with one USB cable To start USB Display set USB Type B to USB Display from the Configuration menu s Extended USB Type B p 89 System requirements For Windows OS Windows 2000 1 Windows XP 2 Professional 32bit Home Edition...

Page 35: ... The first time you connect the projector and the computer using the USB cable the driver needs to be installed The procedure is different for Windows and OS X a You do not need to install the driver the next time you connect When inputting images from multiple sources change the input source to USB Display If you use a USB hub the connection may not operate correctly Connect the USB cable directl...

Page 36: ... USB Display Installer icon c Follow the on screen instructions to install d When the License Agreement screen is displayed click Agree Enter the administrator authority password and start the installation When the installation is complete the USB Display icon is displayed in the Dock and menu bar e Computer images are projected It may take a while before computer images are projected Until comput...

Page 37: ...grams c Select Epson USB Display and click Uninstall For Windows 8 Windows 8 1 a Open Charms and then select Search Right click press and hold Epson USB Display Ver XXX b Select Uninstall from the app bar c Select Epson USB Display and then select Uninstall d Follow the on screen instructions to uninstall For OS X a Open the Applications folder double click USB Display and then double click Tool b...

Page 38: ...ting manually Quick Corner Manually correct the four corners independently a When you correct keystone distortion the projected image may be reduced Correcting automatically Auto V Keystone When the projector detects any movement for example when it is installed moved or tilted it automatically corrects vertical keystone distortion This function is called Auto V Keystone When the projector is move...

Page 39: ...e Adjuster Move the horizontal keystone adjuster to the right or left to perform horizontal keystone correction a When using horizontal keystone adjuster set H Keystone Adjuster to On s Settings Keystone H V Keystone H Keystone Adjuster p 88 You can also correct keystone distortion in the horizontal direction using H V Keystone H V Keystone Manually correct distortion in the horizontal and vertica...

Page 40: ... p 88 Quick Corner This allows you to manually correct each of the four corners of the projected image separately a Press the Menu button while projecting s Using the Configuration Menu p 82 Using the remote control Using the control panel b Select Keystone from Settings c Select Quick Corner and then press the button Adjusting Projected Images 40 ...

Page 41: ...urther is displayed while adjusting you cannot adjust the shape any further in the direction indicated by the gray triangle f Repeat procedures 4 and 5 as needed to adjust any remaining corners g When you are done press the Esc button to exit the correction menu Because Keystone was changed to Quick Corner the corner selection screen shown in step 4 is displayed the next time you press the w or v ...

Page 42: ...m ring to adjust the size of the projected image Adjusting the Image Position Press the foot adjust lever to extend the front adjustable foot You can adjust the position of the image by tilting the projector up to 12 degrees a The larger the angle of tilt the harder it becomes to focus Install the projector so that it only needs to be tilted at a small angle Adjusting the Horizontal Tilt Extend an...

Page 43: ...radually increase the volume Selecting the Projection Quality Selecting Color Mode Sets the Color Mode according to the surroundings The brightness of the image varies depending on the mode selected When a 2D signal is being input Mode Application Dynamic Ideal for use in a bright room Living Room Ideal for use in a room when the curtains are closed Cinema Ideal for watching films in a dark room G...

Page 44: ...nu p 82 Using the remote control Using the control panel b Select Auto Iris from Image c Select Normal or High Speed The setting is stored for each Color Mode a When set to High Speed the brightness of the image is adjusted as soon as the scene changes d Press the Menu button to finish making settings Changing the Aspect Ratio of the Projected Image You can change the Aspect Ratiog of the projecte...

Page 45: ...the aspect mode Projecting images from video equipment or from the HDMI MHL port Each time the Aspect button is pressed the aspect mode changes in the order Normal or Auto 16 9 Full Zoom and Native Example 1080p signal input resolution 1920x1080 aspect ratio 16 9 A Normal or Auto B 16 9 C Full D Zoom E Native Projecting images from a computer The following shows projection examples for each aspect...

Page 46: ...A 1280X800 16 10 16 9 Full Zoom Native a If parts of the image are missing set the Resolution setting to Wide or Normal from the Configuration menu according to the size of the computer panel s Signal Resolution p 85 Adjusting Projected Images 46 ...

Page 47: ...Useful Functions This chapter explains useful tips for giving presentations and the Security functions ...

Page 48: ...Right Screen Com puter S Vid eo Video HDMI USB Dis play USB LAN Computer S Video Video HDMI Left Screen Right Screen Com puter S Vid eo Video HDMI USB Dis play USB LAN USB Dis play USB LAN Operating procedures Projecting on a split screen a Press the Split button while projecting The currently selected input source is projected on the left of the screen Remote control a You can perform the same op...

Page 49: ... can be selected s Input sources for split screen projection p 48 a The Source screen is also displayed when the following buttons are pressed during split screen projection Source Search button Computer button Video button USB button LAN button e Select Execute and then press the button To switch the source during split screen projection start the procedure from step 2 Projection Functions 49 ...

Page 50: ...Select the screen size you want to display and then press the button The projected images will appear as shown below after setting the screen size Equal Larger Left Larger Right a You cannot enlarge both the left screen and right screen images at the same time When one image is enlarged the other image is reduced Depending on the video signals that are input the images on the left and right may no...

Page 51: ...85 When there is no image signal being input the display screen is the color that is set in Display Background When Logo is selected the display is Blue When A V Mute is performed the display is Black Projecting 3D Images You can connect devices that support 3D playback such as 3D Blu ray discs and 3D games and enjoy stunning 3D images Preparing to view 3D images Make the following preparations be...

Page 52: ... 50 minute charge the usage time is approximately 40 hours Registering the 3D Glasses to the projector pairing When viewing 3D images the projector communicates with the 3D Glasses To communicate correctly the 3D Glasses have to be registered to the projector This is known as pairing Perform pairing in the following situations When turning on the 3D Glasses for the first time Pairing starts automa...

Page 53: ...rol and then select HDMI c Turn on and wear the 3D Glasses Perform pairing when using the 3D Glasses for the first time s Registering the 3D Glasses to the projector pairing p 52 a How a 3D image is perceived varies depending on the individual If you cannot view the 3D effect correctly perform Inverse 3D Glasses from the Configuration menu sSignal 3D Setup Inverse 3D Glasses p 85 How the 3D image ...

Page 54: ... c Select 2D to 3D Conversion and then select the strength of the 3D effect You can select the strength of the 3D effect from the following three options Weak Medium or Strong a When using 2D to 3D Conversion set 3D Format to Auto or 2D s Signal 3D Setup 3D Format p 85 Viewing area for 3D images The following indicates the viewing area for 3D images View within an area of 10 meters from the projec...

Page 55: ...ied parts within reach of children They could be accidentally swallowed If anything is accidentally swallowed contact a doctor immediately Do not place the 3D Glasses in a fire on a heat source or leave them unattended in a location subject to high temperatures Because this device has a built in rechargeable lithium battery it could cause burns or a fire if it becomes hot or explodes When charging...

Page 56: ...ding on the individual Stop using the 3D function if you feel strange or cannot see in 3D Continuing to view the 3D images could cause you to feel unwell Stop wearing the 3D Glasses immediately if they seem abnormal or a malfunction occurs Continuing to view the 3D images could cause you harm and to feel unwell Stop wearing the 3D Glasses if your ears nose or temples become red painful or itchy Co...

Page 57: ...screen is at least 3 meters and at least 3 6 meters for a 100 inch screen Sitting or standing any closer than the recommended viewing distance may result in eye fatigue When viewing 3D images we recommend using a screen size smaller than 120 inches If the screen size is too large you may experience eyestrain or nausea due to the content viewing environment your physical condition and so on Caution...

Page 58: ...ear PCM and ADPCM Supports AVI 1 0 You cannot project files over 2 GB a When connecting and using a USB compatible hard disk make sure you connect the AC adaptor supplied with the hard disk The projector does not support some file systems so use media that has been formatted in Windows Format the media in FAT16 32 PC Free examples Projecting images stored on USB storage s Projecting the selected i...

Page 59: ...played as a thumbnail it is displayed as an icon a You can also insert a memory card into a USB card reader and then connect the reader to the projector However some commercially available USB card readers may not be compatible with the projector If the following screen Select Drive screen is displayed press the or buttons to select the drive you want to use and then press the button To display th...

Page 60: ... button b Press the button The selected image is displayed When a folder is selected the files in the selected folder are displayed To return to the previous screen position the cursor on Back to Top and press the button Rotating images You can rotate the played images in 90 increments The rotating function is also available during Slideshow a Play images or run Slideshow b While projecting press ...

Page 61: ... the Esc button Projecting a movie Press the Esc button to display the message screen select Exit and then press the button When projection is finished you are returned to the file list screen Projecting image files in a folder in sequence Slideshow You can project the image files in a folder in sequence one at a time This function is called Slideshow Use the following procedure to run Slideshow a...

Page 62: ... change automatically when you select Play Slideshow Press the button the button or the button to continue to the next file You can use the following functions when projecting a file with PC Free Freeze s Freezing the Image Freeze p 66 A V Mute s Hiding the Image and Sound Temporarily A V Mute p 65 E Zoom s Enlarging Part of the Image E Zoom p 67 Pointer s Pointer Function Pointer p 66 Image file ...

Page 63: ...n with Epson iProjection V1 3 0 or later you can easily project data on a smartphone or tablet device Check the following points before starting projection using a QR code The supplied or optional wireless LAN unit is installed on the projector Wireless Power is set to Wireless LAN On from the Configuration menu a You can download Epson iProjection for free from the App Store or from Google play A...

Page 64: ...screen is displayed d Press the LAN button on the remote control or select Display the QR Code from the Network menu to display the QR code Remote control Projector name Key word IP address 凸 IP address Y a When the projector is already receiving an image signal over the network the QR code is not displayed even if you press the LAN button Press the Enter button on the remote control or the contro...

Page 65: ...When projecting moving images the images and sound continue to be played back while A V Mute is on It is not possible to resume projection from the point where A V Mute was activated You can select the screen displayed when the A V Mute button is pressed from the Configuration menu s Extended Display A V Mute p 89 When A V mute is enabled with the A V Mute button A V Mute Timer activates and the p...

Page 66: ...ack while the screen is frozen It is not possible to resume projection from the point where the screen was frozen If the Freeze button is pressed while the Configuration menu or the Help screen is displayed the menu or the Help screen that is displayed is closed Freeze still works while E Zoom is being used Pointer Function Pointer This allows you to move a Pointer icon on the projected image and ...

Page 67: ...t to enlarge Remote control When any pair of adjacent or buttons are pressed at the same time the pointer can be moved diagonally c Enlarge Remote control z button Expands the area eachtime itispressed Youcanexpandquicklyby holding the button down x button Reduces images that have been enlarged Esc button Cancels E Zoom a The enlargement ratio appears on the screen The selected area can be enlarge...

Page 68: ...s of the operating systems Use the following procedure to enable the Wireless Mouse function a Connect the projector to the computer with the USB cable s Connecting a Computer p 25 b Change the source to one of the following USB Display Computer HDMI s Switching to the Target Image by Remote Control p 34 Once set the mouse pointer can be controlled as follows Moving the mouse pointer buttons Moves...

Page 69: ... Zoom or Pointer function the page up or down function is available Saving a User s Logo You can save the image that is currently being projected as a User s Logo a Once a User s Logo has been saved the logo cannot be returned to the factory default If the content of the Configuration menu is set from another projector using the batch setup function the registered User s Logo is set for the other ...

Page 70: ...e signal to match the actual resolution of the image signal d Move the box to select the part of the image to use as the User s Logo You can perform the same operations from the projector s control panel Remote control a You can save at 400x300 dots in size e When you press the button and the message Select this image is displayed select Yes f Select the zoom factor from the zoom setting screen g ...

Page 71: ...llowing two kinds of Password Protect settings can be made according to how the projector is being used Power On Protect When Power On Protect is On you need to enter a preset password after the projector is plugged in and turned on this also applies to Direct Power On If the correct password is not entered projection does not start User s Logo Protection Even if someone tries to change the User s...

Page 72: ...this to your own desired Password If you select No the screen displayed in step 2 is displayed again 3 While holding down the Num button enter a four digit number using the numeric buttons The number entered is displayed as When you enter the fourth digit the confirmation screen is displayed Remote control 4 Re enter the password The message Password accepted is displayed If you enter the password...

Page 73: ...rojector does not accept any more password entries The projector s operation will be locked Contact Epson as described in your documentation s Epson Projector Contact List Restricting Operation Control Panel Lock Perform one of the following to lock the operation buttons on the control panel Full Lock All of the buttons on the control panel are locked You cannot perform any operations from the con...

Page 74: ...ector is equipped with the following types of anti theft security devices Security slot The security slot is compatible with the Microsaver Security System manufactured by Kensington See the following for more details on the Microsaver Security System s http www kensington com Security cable installation point A commercially available theft prevention wire lock can be passed through the installati...

Page 75: ...r of a computer connected to the projector on a network you can make settings and control the projector This function allows you to perform setup and control operations remotely In addition since you can use the computer s keyboard entering characters required for the setup is easier Use Microsoft Internet Explorer 8 0 or later as the Web browser Use Safari for OS X a If you set Standby Mode to Co...

Page 76: ...uter s keyboard The Web Control screen is displayed When Web Control Password is set from the Configuration menu the password entry screen is displayed c Enter the user ID and password Enter EPSONWEB as the user ID The initial password is admin a Enter the user ID even if a password has not been set You cannot change the user ID You can change the password in Network menu from the Configuration me...

Page 77: ...e Control p 34 I USB button Each time the button is pressed it cycles through the following images USB Display Images from the device connected to the USB port s Switching to the Target Image by Remote Control p 34 Name Function J Volume buttons a b a Decreases the volume b Increases the volume s Adjusting the Volume p 43 K Display the QR Code button Displays the QR code Using the Mail Notificatio...

Page 78: ...omputer when a problem or warning occurs This will enable the operator to be notified of problems with projectors even at locations away from the projectors s Network Others SNMP p 96 a SNMP should be managed by a network administrator or someone who is familiar with the network To use the SNMP function to monitor the projector you need to install the SNMP manager program on your computer The SNMP...

Page 79: ...put the projector executes the command and returns a and then accepts the next command If the command being processed terminates abnormally an error message is output and a is returned Item Command Power ON OFF On PWR ON Off PWR OFF Signal selection Computer Auto SOURCE 1F RGB SOURCE 11 Component SOURCE 14 HDMI SOURCE 30 Video SOURCE 41 S Video SOURCE 42 Item Command USB Display SOURCE 51 USB SOUR...

Page 80: ... 04FF A system error occurred in the projector Restart the projector 0891 Cannot find an access point with the same SSID Set the computer the access point and the projector to the same SSID 0892 The WPA WPA2 authentication type does not match Check that the wireless LAN security settings are correct s Security p 94 0893 The WEP TKIP AES encryption type does not match 0894 Communication was disconn...

Page 81: ...Configuration Menu This chapter explains how to use the Configuration menu and its functions ...

Page 82: ...you can perform the same operations from the control panel Check the guide under the menu for the available buttons and their operations a Display the Configuration menu screen b Select a top menu item c Select a submenu item d Change settings e Press the Menu button to finish making settings Using the Configuration Menu 82 ...

Page 83: ... and Film Auto Noise Reduction Off NR1 and NR2 Top Menu Name Submenu Name Items or Setting Values HDMI Video Range Auto Normal and Expanded Input Signal Auto RGB and Component Video Signal Auto NTSC NTSC4 43 PAL M PAL N PAL PAL60 and SECAM Aspect Normal Auto 16 9 Full Zoom and Native Overscan Auto Off 4 and 8 Turbo Mode On and Off Settings menu s p 88 Keystone H V Keystone and Quick Corner Split S...

Page 84: ...tor is used Network menu Top Menu Name Submenu Name Setting Values Basic menu s p 92 Projector Name Web Control Password Projector Keyword On and Off Display LAN Info Text QR Code Text Wireless LAN menu Connection Mode Quick Advanced Top Menu Name Submenu Name Setting Values s p 93 Channel 1ch 6ch 11ch SSID Auto Setting On and Off SSID Search Access Point IP Settings DHCP IP Address Subnet Mask an...

Page 85: ...ou can adjust the image sharpness Submenu Function Color Temp Adjuststhetintfortheimages Youcanadjusttintsinthreestages from High Medium and Low The image is tinted blue when High is selected and tinted red when Low is selected Color Adjust ment You can adjust the color strength for Red Green and Blue individually Auto Iris Set to Normal or High Speed to adjust the iris to obtain the optimum light...

Page 86: ...o Auto or 2D Converts 2D images to 3D images and then projects You can select the strength from Weak Medium or Strong 3DFormat Selecttheformatforthe3Dinputsignal Whensetto Auto the format is chosen automatically according to the input signal Normally this should be set to Auto 3D Depth Sets the depth of the 3D image Diagonal Screen Size Sets the projection size for the 3D image Bymatchingtheactual...

Page 87: ...inputsignalfromtheVideoport IfsettoAuto video signals are recognized automatically If interference appears in the image or a problem occurs such as no image is being projected when set to Auto select the appropriate signal according to the connected equipment Aspect You can set the aspect ratiog for projected images s Changing the Aspect Ratio of the Projected Image p 44 Overscan Changes the outpu...

Page 88: ...emote control When set to Off you cannot perform any operations from the remote control If you want to make operations from the remote control hold down the Menu button on the remote control for at least 15 seconds to reset the setting to its default value User Button You can select and assign an item from the Configuration menu with the remote control s User button Pressing the User button direct...

Page 89: ...ground to Black Blue or Logo when no image signal is available Startup Screen 1 Set to On to display the User s Logo when projection starts A V Mute 1 You can set the screen displayed when the remote control s A V Mute button is pressed to Black Blue or Logo User s Logo 1 You can change the user s logo that is displayed as a background during Display Background A V Mute and so on s Saving a User s...

Page 90: ...SC VP21 Commands p 78 Language You can set the language for messages and menus Reset You can reset the adjustment values for Display 1 and Operation 2 from the Extended menu to their default settings See the following to return all menu items to their default settings s Reset Menu p 99 1 When User s Logo Protect is set to On in Password Protect settings related to user s logo cannot be changed You...

Page 91: ...r Web Control p 75 Contact your network administrator for details on network settings Notes on operating the Network menu Selecting from the top menu and sub menus and changing selected items is the same as making operations from the Configuration menu When done make sure you go to the Complete menu and select Yes No or Cancel When you select Yes or No you are returned to the Configuration menu Ye...

Page 92: ... Displays the projector name used to identify the projector when connected to a network When editing you can enter up to 16 single byte alphanumeric characters The following characters cannot be used Web Control Password Set a password to use when making settings and controlling the projector using Web Control You can enter up to eight single bytealphanumericcharacters cannotbeused WebControlis a ...

Page 93: ... Mode is set to Quick Select the frequency band used by the wireless LAN from 1ch 6ch or 11ch The default value is 11ch SSID Auto Set ting This can only be set if Connection Mode is set to Quick When you set this to On you can search for the projector more quickly from among multiple projectors SSID is set automatically When connecting to multiple projectors from one computer in Quick mode set thi...

Page 94: ...net masks cannot be used 0 0 0 0 255 255 255 255 Gateway Address You can input the IP address for the gateway for the projector You can enter a number from 0 to 255 in each fieldoftheaddress However thefollowingGatewayaddressesg cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 SSID Display Toprevent theSSIDgfrombeingdisplayedontheLANStandby screen set...

Page 95: ...supports TKIP and AES encryption methods WPA also includes user authentication functions WPA authentication provides two methods using an authentication server or authenticating between a computer and an access point without using a server This projector supports the latter method without a server a For setting details follow the directions from the network administrator of your network Mail menu ...

Page 96: ...rs menu Submenu Function SNMP Set to On to monitor the projector using SNMP Tomonitor the projector you need toinstall the SNMP manager program on your computer SNMP should be managed by a network administrator The default value is Off Trap IP Address 1 Trap IP Ad dress 2 You can register up to two IP addresses for the SNMP trap notificationdestination Youcanenteranumberfrom0to255in each field of ...

Page 97: ...o bright such as when projecting images in a dark room or onto a small screen When ECO is selected power consumption during projection decreases and fan rotation noise is reduced When using at high altitude or in locations subject to high temperatures you may not be able to change settings Light Optimizer This item can only be set when Power Consumption is set to Normal When set to On the lamp bri...

Page 98: ...r A V mute is enabled Also if A V mute is enabled the lamp dims until the power turns off When A V mute is disabled the projector returns to normal operating status Standby Mode When set to Communication On you can monitor and control the projector from a computer even if the projector is in standby mode s Monitoring and Controlling p 75 ECO Display WhensettoOn when thelampbrightnesschangesfromnor...

Page 99: ...me is displayed as 0H for the first 10 hours 10 hours and above is displayed as 10H 11H and so on Reset Menu Submenu Function Reset All YoucanresetallitemsintheConfigurationmenutotheirdefault settings The following items are not reset to their defaults Input Signal User s Logo Lamp Hours Language Password User Button and all items on the Network menu Reset Lamp Hours Clears the cumulative lamp hou...

Page 100: ...age the adjustments you made may change By using the batch setup function the registered User s Logo is set for the other projectors Do not register confidential information and so on as the User s Logo Caution Performing batch setup is the customers responsibility If batch setup fails due to a power failure communication error and so on the customer is responsible for any repair costs incurred Se...

Page 101: ... of the file name the projector may not be able to recognize the file correctly You can only use single byte characters for the file name c While holding down the Esc button on the remote control or the control panel connect the power cord to the projector When the projector s indicators turn on as follows release the Esc button Power Blue On Status Blue On Lamp Orange On Temp Orange On When all o...

Page 102: ...hen the USB flash drive contains 1 to 3 types of batch setup files the file is reflected to the projector with the same model number If there are multiple files for a projector with the same model number the settings may not be reflected correctly When there are four or more types of batch setup files on the USB flash drive the settings may not be reflected correctly Do not store any data except f...

Page 103: ...tings are being written If the power cord is disconnected the projector may not start correctly Do not disconnect the USB flash drive from the projector while the settings are being written If the USB flash drive is disconnected the projector may not start correctly d When writing completes normally the projector enters standby status Power Blue On When the projector is in standby status remove th...

Page 104: ... Power Blue On Status Blue On Lamp Orange On Temp Orange On The projector is recognized as a removable disk by the computer d Open the removable disk and save the batch setup file PJCONFDATA bin to the computer a If you need to change the name of the batch setup file add text after PJCONFDATA If you change the PJCONFDATA section of the file name the projector may not be able to recognize the file ...

Page 105: ...ector s USB B port with a USB cable c While holding down the Menu button on the remote control or the control panel connect the power cord to the projector When the projector s indicators turn on as follows release the Menu button Power Blue On Status Blue On Lamp Orange On Temp Orange On The projector is recognized as a removable disk by the computer Performing Batch Setup for Multiple Projectors...

Page 106: ...tandby status When Setup Fails The indicators notify you if an error occurs Check the status of the indicators Status of the Indicators Remedy Lamp Orange flashing fast Temp Orange flashing fast The batch setup file may be corrupt or the USB flash drive or USB cable may not be connected correctly Disconnect the USB flash drive or the USB cable unplug and then plug in the projector s power cord and...

Page 107: ...Troubleshooting This chapter explains how to identify problems and what to do if a problem is found ...

Page 108: ...ess the Help button The Help screen is displayed Using the remote control Using the control panel b Select a menu item Using the remote control Using the control panel c Confirm the selection Using the remote control Using the control panel Questions and solutions are displayed as shown on the screen below Press the Help button to exit the Help Using the Help 108 ...

Page 109: ...a See the following if the Help function does not provide a solution to the problem s Problem Solving p 110 Using the Help 109 ...

Page 110: ...n lamp status D Temp indicator Indicates the internal temperature status Indicators Status Explanation Power supply Status Blue Lit Off Standby condition Power is being supplied to the projector When the t power button is pressed in this condition projection starts Network monitoring status The projector is being monitored and controlled over a network when Standby Mode is set to Communication On ...

Page 111: ...r Contact List Off Blue Flash ing Off Orange Flashing Fan Error Sensor Error Stop using the projector remove the power plug from the electrical outlet and contact your local dealer or the nearest address provided in the Epson Projector Contact List s Epson Projector Contact List Off Blue Flash ing Off Orange Lit High Temp Error Overheating The lamp turns off automatically and projection stops Wait...

Page 112: ... set High Altitude Mode to On s Extended Menu p 89 Lamp Cover Open Check that the lamp and the lamp cover are securely installed The lamp does not turn on if the lamp and the lamp cover are not installed correctly s Replacing the Lamp p 128 Off Blue Flash ing Orange Flashing Orange Flashing Auto Iris Error Stop using the projector remove the power plug from the electrical outlet and contact your l...

Page 113: ...that the lamp may explode increases Replace it with a new lamp as soon as possible a See the following if the projector is not operating properly even though the indicators are all showing normal s When the Indicators Provide No Help p 114 If the indicators are in a state not shown in this table stop using the projector remove the power plug from the electrical outlet and contact your local dealer...

Page 114: ...nce or distortion appear in images s p 118 The image is truncated large or small the aspect ratio is not suitable or the image has been reversed Only part of the image is displayed the height and width ratios of the image are not correct or the image may appear reversed from top to bottom or left to right s p 119 Image colors are not right The whole image appears purplish or greenish images are bl...

Page 115: ...B Display s Extended USB Type B p 89 Is the image to be projected completely black Only when projecting computer images Some input images such as screen savers may be completely black Is the image signal format setting correct Only when projecting images from a video source Change the setting according to the signal for the connected equipment s Signal Video Signal p 85 Is the USB cable connected ...

Page 116: ...no image signal is being input When Lens Cover Timer is set to On If approximately 30 minutes has passed since the lens cover was closed When A V Mute Timer is set to On If approximately 30 minutes has passed since the A V mute was enabled To prevent the projector from switching off automatically make sure each setting is set to Off s ECO Menu p 97 Is the computer in power saving mode If the compu...

Page 117: ... image signal to external output may not work Turn the power for the computer and the projector off and then back on again s From Installation to Projection p 32 s Computer s documentation Is the computer in power saving mode If the computer is in power saving mode and no operations are performed for a specified period of time the image may disappear Perform an operation on the computer to display...

Page 118: ...ange Setup within the recommended range s Screen Size and Projection Distance p 136 Is the Keystone adjustment value too large Lower the projection angle to reduce the amount of Keystone correction s Adjusting the Image Position p 42 Has condensation formed on the lens If the projector is suddenly taken from a cold environment to a warm environment or if sudden ambient temperature changes occur co...

Page 119: ... mouse pointer smooth selected Click All Programs EPSON Projector Epson USB Display Epson USB Display Vx xx Settings and then select Make the movement of the mouse pointer smooth This is not available for Windows 2000 For Windows Vista 7 Windows Aero is disabled when this is selected The image is truncated large or small the aspect is not suitable or the image has been reversed Check Remedy Is a w...

Page 120: ...l p 85 When the image is from a device connected to the Video or S Video port s Signal Video Signal p 85 Is the image brightness adjusted correctly Adjust the Brightness setting from the Configuration menu s Image Brightness p 85 Are the cables connected correctly Check that all the cables required for projection are securely connected Check that no cables are disconnected and that there are no po...

Page 121: ...ide of the recommended projection distance range The image becomes darker if the projection distance is too large Setup within the recommended range s Screen Size and Projection Distance p 136 Problems when Projection Starts The projector does not turn on Check Remedy Did you press the t power button Press the t power button to turn the power on Are the indicators switched off The power cord is no...

Page 122: ...he A V Mute button on the remote control to cancel A V Mute s Hiding the Image and Sound Temporarily A V Mute p 65 Is the audio cable s specification No resistance When using a commercially available audio cable make sure it is labeled No resistance Is it connected with an HDMI cable If no audio is output when connecting via an HDMI cable set the connected equipment to PCM output Is Output audio f...

Page 123: ... the batteries been inserted correctly Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary s Replacing the remote control batteries p 18 I want to change the language for messages and menus Check Remedy Change the Language setting Adjust the Language setting from the Configuration menu s Extended Language p 89 Mail is not received even if a problem oc...

Page 124: ... menu Check if it is set correctly s Mail menu p 95 Cannot change settings using a Web browser Check Remedy Are the user ID and password correct Enter EPSONWEB as the user ID This cannot be changed Enter the user ID even if the password setting is disabled Enter the characters set for the Web Control Password as the password The initial password is admin Problem Solving 124 ...

Page 125: ...Maintenance This chapter provides information on maintenance procedures to ensure the best level of performance from the projector for a long time to come ...

Page 126: ... for cleaning glasses to gently wipe the lens Warning Do not use sprays that contain flammable gas to remove dust and lint from the lens The projector may catch fire due to the high internal temperature of the lamp Attention Do not rub the lens with harsh materials or subject the lens to shocks as it can easily become damaged Cleaning the 3D Glasses Clean the lenses of the glasses by wiping them g...

Page 127: ...the message is displayed Do not rinse the air filter in water Do not use detergents or solvents a If a message is frequently displayed even after cleaning it is time to replace the air filter Replace it with a new air filter s Replacing the Air Filter p 131 It is recommended that you clean these parts at least once every three months Clean them more often than this if using the projector in a part...

Page 128: ... p 97 If you continue to use the lamp after the replacement period has passed the possibility that the lamp may explode increases When the lamp replacement message appears replace the lamp with a new one as soon as possible even if it is still working Do not repeatedly turn off the power and immediately back on Turning the power on and off frequently may shorten the lamp s operating life Depending...

Page 129: ...led lamp is installed in the projector and used it could cause a fire electric shock or an accident Caution Wait until the lamp has cooled down sufficiently before removing the lamp cover If the lamp is still hot burns or other injuries may result It takes about one hour after the power has been turned off for the lamp to be cool enough a After you turn off the projector s power and the confirmati...

Page 130: ...a new lamp or contact your local dealer for further advice s Epson Projector Contact List e Install the new lamp Insert the new Lamp along the guide rail in the correct direction so that it fits in place push in firmly and once it is fully inserted tighten the two screws Replacing Consumables 130 ...

Page 131: ... the lamp After replacing the lamp make sure you reset the Lamp Hours from the Reset menu s Reset Reset Lamp Hours p 99 a Only reset the Lamp Hours after the lamp has been replaced Otherwise the lamp replacement period is not indicated correctly Replacing the Air Filter Air filter replacement period If the message is displayed frequently even though the air filter has been cleaned replace the air ...

Page 132: ...lter from the outside and press in until it firmly clicks into place e Close the air filter cover a Dispose of used air filters properly in accordance with your local regulations Filter frame ABS Filter Polyurethane foam Replacing Consumables 132 ...

Page 133: ...Appendix ...

Page 134: ... to carry the projector 50 portable screen ELPSC32 A compact screen that can be carried easily Aspect Ratiog 4 3 60 portable screen ELPSC27 80 portable screen ELPSC28 100 screen ELPSC29 Portable roll type screens aspect ratio 4 3 70 portable screen ELPSC23 80 portable screen ELPSC24 90 portable screen ELPSC25 Portable roll type screens aspect ratio 16 10 53 portable screen ELPSC30 64 portable scre...

Page 135: ...Consumables Lamp unit ELPLP78 Use as a replacement for used lamps Air filter ELPAF32 Use as a replacement for used air filters Optional Accessories and Consumables 135 ...

Page 136: ... Screen Size A B Minimum Wide to Maximum Tele 60 120x91 190 229 8 70 142x107 222 267 10 80 160x120 255 306 11 100 200x150 319 383 14 150 300x230 480 577 20 200 410x300 641 770 27 280 570x430 898 1079 38 Unit cm 16 9 Screen Size A B Minimum Wide to Maximum Tele 35 78x44 99 120 2 40 89x50 114 137 2 50 110x62 143 172 3 60 130x75 172 208 3 70 155x87 202 243 4 80 180x100 231 278 4 100 220x120 289 348 5...

Page 137: ...o Maximum Tele 35 76x47 97 117 4 40 86x54 111 134 5 50 110x67 139 168 6 60 130x81 168 202 7 80 170x110 225 270 10 100 220x130 281 338 12 150 320x200 424 509 18 200 430x270 566 680 24 320 690x430 907 1089 39 Screen Size and Projection Distance 137 ...

Page 138: ...e is selected as the Resolution from the Configuration menu Even when signals other than those mentioned above are input it is likely that the image can be projected However not all functions may be supported Component video Signal Refresh Rate Hz Resolution dots SDTV 480i 60 720x480 SDTV 576i 50 720x576 SDTV 480p 60 720x480 SDTV 576p 50 720x576 HDTV 720p 50 60 1280x720 HDTV 1080i 50 60 1920x1080 ...

Page 139: ...x480 SDTV 576i 576p 50 720x576 HDTV 720p 50 60 1280x720 HDTV 1080i 50 60 1920x1080 HDTV 1080p 24 30 1920x1080 3D Input Signal HDMI Signal Refresh Rate Hz Resolu tion dots Frame Packing Side by Side Top and Bottom HDTV750p 720p 50 60 1280x720 HDTV1125i 1080i 50 60 1920x1080 HDTV1125p 1080p 50 60 1920x1080 HDTV1125p 1080p 24 1920x1080 3D Input Signal MHL Signal Refresh Rate Hz Resolu tion dots Frame...

Page 140: ...n 100 to 120 V area Operating 283 W Standby power consumption Communication On 2 9 W Standby power consumption Communication Off 0 24 W 220 to 240 V area Operating 270 W Standby power consumption Communication On 3 0 W Standby power consumption Communication Off 0 28 W Operating altitude Altitude 0 to 3 000 m Operating temperature 5 to 35 C No condensation Altitude 0 to 2 286 m 5 to 30 C No conden...

Page 141: ...o mini jack 3 5Ф HDMI MHL port 1 HDMI Audio is only supported by PCM USB A port 1 1 USB connector Type A USB B port 1 2 1 USB connector Type B 1 Supports USB 2 0 However USB ports are not guaranteed to operate all devices that support USB 2 USB 1 1 is not supported Specifications 141 ...

Page 142: ...s also designed for IT power distribution system with phase to phase voltage 230V Angle of tilt If you use the projector tilted at an angle of more than 30 it could be damaged and cause an accident Specifications 142 ...

Page 143: ...tion against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and...

Page 144: ...297 93 38 3 79 A Center of lens B Distance from center of lens to suspension bracket fixing point 99 6 3 M4 x 9 31 8 234 15 9 12 123 4 242 Units mm Appearance 144 ...

Page 145: ...y However the projector may not be able to project images protected with updated or revised versions of HDCP encryption HDTV An abbreviation for High Definition Television that refers to high definition systems which satisfy the following conditions Vertical resolution of 720p or 1080i or greater p Progressiveg i Interlaceg Screen aspect ratiog of 16 9 Infrastructure mode A method for wireless LAN...

Page 146: ...nt Y and a color component C SXGA A screen size standard with a resolution of 1 280 horizontal x 1 024 vertical dots Sync Thesignalsoutputfromcomputershaveaspecificfrequency Iftheprojectorfrequencydoesnotmatchthisfrequency theresultingimagesarenotof a good quality The process of matching the phases of these signals the relative position of the crests and the troughs in the signal is called Synchro...

Page 147: ... to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safe...

Page 148: ...and WPA2 are registered trademarks of Wi Fi Alliance HDMI and High Definition Multimedia Interface are the trademarks or registered trademarks of HDMI Licensing LLC MHL theMHLlogo andMobileHigh DefinitionLinkarethetrademarksorregistered trademarks of MHL and LLC in the United States and or other countries QR Code is a registered trademark of DENSO WAVE INCORPORATED Other product names used herein ...

Page 149: ...s 67 D Direct Power On 90 Display 89 Display Background 89 Display order 62 Display settings 62 Document Camera 134 Dynamic 43 E EasyMP Monitor 75 ECO Display 98 ECO menu 97 Email Address 96 ESC VP21 78 Extended menu 89 E Zoom 67 F Focus ring 11 Foot adjust lever 11 Freeze 66 Front 21 89 Front adjustable foot 11 Full Lock 73 G Game 43 Gateway Address 94 H HDMI port 12 HDMI Video Range 87 Help func...

Page 150: ...ector Name 92 Projector Setup 75 Q Quick Corner 88 Quick Wireless Connection USB Key 134 R Reading Mail 77 Rear 21 89 Rear feet 13 Rear screen 21 Remote control 15 Remote receiver 11 12 Replacing batteries 18 Reset all 99 Reset menu 97 99 Resetting the lamp operating time 99 131 Rotating images 60 S Screen size 136 Screen switching time 63 Security menu 94 Select Drive 59 Settings menu 88 Sharpnes...

Page 151: ...1 V Video port 12 Video signal 87 Volume 88 Volume buttons 14 W Web Browser 75 Web Control 76 Web Control Password 92 Web Remote 76 Wireless LAN menu 93 Wireless LAN unit 134 Wireless mouse function 68 Z Zoom ring 11 Index 151 ...

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