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Epson EH-LS10500, User Manual

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Epson EH-LS10500 User Manual Download Page 87

Troubleshooting

86

Problem

Page

Problems relating to im-
ages

No images appear

Projection does not start, the projection area is completely black, or the
projection area is completely blue

p.86

Moving images being projected from a computer are not projected

p.87

"Not supported"

 is displayed

p.87

"No Signal"

 is displayed

p.88

Images are fuzzy or out of focus

p.88

Interference or distortion appears in the images

p.88

The image is truncated (large) or small, or only a part of the image is
projected

p.89

Image colors are not right

The whole image appears purplish or greenish, images are black & white,
or colors appear dull

*

p.89

Images appear dark

p.90

Projection stops automatically

p.90

The LCD Alignment correction is not satisfactory or difficult to achieve

p.90

Problems when projection
starts

The projector does not turn on

p.91

Problems with the remote
control

The remote control does not respond

p.91

Problems with the control
panel

Cannot make settings on the control panel

p.91

Problems with 3D images

Cannot project correctly in 3D

p.92

The 3D image is enlarged and truncated

p.92

Problems with HDMI

HDMI Link does not function

p.92

The device name is not displayed under Device Connections

p.93

*

Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.

Problems relating to images

No images appear

Check

Remedy

Is the power turned on?

Press the 

 button on the remote control or the 

 button

on the control panel.

Is the power cord connected?

Connect the power cord.

Are the indicators switched off?

Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies
the projector with power.

Is an image signal being input?

Check that the connected device is turned on. When 

Messag-

es

 is set to 

On

 from the Configuration menu, image signal mes-

sages are displayed. 

s

 

Settings

 - 

Display

 - 

Messages

 

 p.73

Summary of Contents for EH-LS10500

Page 1: ...User s Guide ...

Page 2: ...hooting check lists and so on Make sure you read this guide before using the pro jector User s Guide this guide Contains information on setting up and basic operations before using the projector using the Configuration menu and handling problems and performing routine maintenance Quick Start Guide Contains information on the procedures for setting up the projector Read this first 3D Glasses User s...

Page 3: ... that if ignored could possibly result in personal injury or physical damage due to incorrect handling General Information Indications Attention Indicates procedures which may result in damage or malfunctions to occur c Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found Menu Name Ind...

Page 4: ...ting to the LAN port 23 Securing Cables with the Cable Clamp 23 Preparing the Remote Control 24 Installing Batteries 24 Remote Control Operating Range 24 Operating range left to right 24 Operating range top to bottom 24 Basic Operations Turning the Projector On and Off 25 Turning On 25 Turning Off 26 Configuration Menu Operations 27 Adjusting the Projected Screen 29 Displaying the Test Pattern 29 ...

Page 5: ...9 Picture in Picture 61 Types of Screen that can be Displayed Simultaneously 61 Starting and Exiting Picture in Picture 61 Picture in Picture Settings 62 Operations and Settings Using the Network 63 Making Settings and Performing Operations from a Web Browser 63 Changing the projector s settings Web Control 63 Operating the projector Web Remote 64 Using the Mail Notification Function to Report Pro...

Page 6: ...d Resolutions 98 HDMI1 HDMI2 Input Signals 98 Component Video 98 Composite Video 98 Computer Signals Analog RGB 98 3D Input Signals 99 Notes on Transportation 100 Moving Nearby 100 When Transporting 100 Preparing packaging 100 Notes when packing and transporting 100 Specifications 101 Appearance 106 Glossary 107 General Notes 108 Warnings and Cautions Regarding the Laser 109 Laser optical path 111...

Page 7: ... b Control panel Retractable control panel on the side of the projector s p 10 c Front adjustable foot Adjust the projector s horizontal tilt when placing and projecting s p 29 d Projector s lens Images are projected from here Warning Do not look into the lens during projection e Lens shutter Linkstotheprojector spoweron offfunction andautomaticallyopensandcloses the shutter s p 25 ...

Page 8: ...e remote control s p 24 b Interface panel Provides ports and so on for connecting external equipment s p 8 c Cable clamp Secures the cables s p 23 d Security slot The security slot compatible with the MicroSaver security system man ufactured by Kensington For more details visit the Kensington home page at http www kensington com e Screwholestofixthecablecov er Screw holes to fix the cable cover in...

Page 9: ...o a network s p 23 d Service port This port is a service port and should not normally be used e RS 232C port When controlling the projector connect the projector to a computer with an RS 232C cable This port is for control use and should not normally be used f PC port Connects to the RGB output port on a computer s p 22 g Component ports Connects to the component YCbCr or YPbPr output ports on vid...

Page 10: ...e anamorphic lens b c Front adjustable foot Adjust the projector s horizontal tilt when placing and projecting s p 29 d Ceiling mount fixing points four points Attach the ceiling mount here when suspending the projector from a ceiling e Power inlet Connect the power cord to the projector s p 25 ...

Page 11: ... the projector s status through a combination of other indicators lit and flashing s p 83 d Lit when the projector is on Shows the projector s errors through a combina tion of other indicators lit and flashing s p 83 e Turns the projector power on or off s p 25 f Changes to the image from each input port s p 32 g Changes the adjustment item for the motorized lens function The following adjustment ...

Page 12: ...guration menu is displayed it moves to the previous menu level s p 27 Remote Control Top section buttons Button Function a Turns the projector on s p 25 b Turns the projector off s p 26 c Theremotecontrolbuttonslightupforapproximately10seconds Thisisuseful when operating the remote control in the dark d Temporarily hides or shows the image s p 34 While the Configuration menu is displayed the menu ...

Page 13: ...tings menu s p 54 i Adjusts the volume for connected devices that meet the HDMI CEC standards Middle section buttons Button Function j Changes the adjustment item for the motorized lens function The following adjustment items are available Focus s p 30 Zoom s p 30 Lens shift s p 31 k Changes the Color Mode s p 42 l Changes between 2D and 3D images s p 37 ...

Page 14: ...27 Bottom section buttons Button Function r Saves loads or erases a memory and allows you to change the name of a memory s p 58 s Loads the lens position s p 56 t Changes the 3D format s p 37 A Reducesthejarringeffectcausedbyquickmovementsbyinterpolatingframes and adjusts to render a smoother clearer image s p 46 B Sets Super resolution to reduce blurring in areas such as the edges of the image or...

Page 15: ...Preparing 14 Button Function H Performs the function assigned to the user button s p 73 ...

Page 16: ...may cause malfunctions to occur Try not to setup the projector in locations subject to high humidity and dust or in locations subject to smoke from fires or tobacco smoke Warning About laser products Europe and Japan This product is a class 1 laser product that conforms to IEC60825 1 2014 and JIS C 6802 2014 Other areas This product is a class 2 laser product that conforms to IEC60825 1 2007 and G...

Page 17: ...usingtheprojector in a particularly dusty environment s p 94 How to Install The projector can be installed using a variety of methods such as placing on a shelf or suspending from a ceiling Using the lens shift function gives you more flexibility to place the projector where you want s p 31 Placing on a shelf and projecting You can install the projector in an AV rack or on a shelf in your living r...

Page 18: ...urreferenceonly You can also adjust the position by projecting using lens shift s p 31 The maximum lens shift adjustment values are shown in the following table When adjusting the projection position vertically in lens shift A Distance from the center of the lens to the bottom edge of the projected image when lens shift is raised to its highest level B Distancefrom thecenter of thelenstothebottome...

Page 19: ...ximum Values F W x H Minimum Wide Maximum Tele Distance A Distance B Distance C D 40 89 x 50 111 240 20 70 35 60 130 x 75 169 361 30 105 53 80 180 x 100 226 482 40 139 71 100 220 x 120 283 604 50 174 89 120 270 x 150 341 725 60 209 106 150 330 x 190 427 908 75 262 133 180 440 x 250 513 1090 90 314 159 4 3 Projected Image Size Projection Distance E Lens Shift Maximum Values F W x H Minimum Wide Max...

Page 20: ...n Distance E Lens Shift Maximum Values F W x H Minimum Wide Maximum Tele Distance A Distance B Distance C D 200 410 x 300 699 1483 122 427 217 The positionof theprojectedimagecannotbemovedtothemaximumhorizontal andverticalvaluesatthesame time s p 31 ...

Page 21: ...he cable cover to the rear of this projector to give it a clean and smooth look Remove the cover when connecting devices using cables or when replacing the air filter a Loosen the screws at the lower edges of the cable cover and then pull it forward b Lift the cable cover out of the grooves at the top To attach the cable cover perform this procedure in reverse Connecting Video Devices To project i...

Page 22: ...listen to audio from connected equipment Equipment with HDMI output ports To prevent the weight of the HDMI cable disconnecting it from the port make sure you secure it to the cable holder with the HDMI cable clamp c When projecting images in HDCP 2 2 connect to the HDMI1 port Equipment with a video output port Equipment with component video output ports Connecting a Computer To project images fro...

Page 23: ...o the HDMI1 port Connecting External Devices Connecting to Trigger out 1 Trigger out 2 ports To connect external devices such as motorized screens connect a mini jack stereo cable 3 5 mm When set to on a signal 12 V DC is output from this port to communicate the projector s status on off to connected devices such as electric screens c When using the Trigger out 1 Trigger out 2 ports set Trigger Ou...

Page 24: ...ed LAN cable You cannot project images over a network Securing Cables with the Cable Clamp You can use the cable clamp to secure cables that have been connected to the projector a Open the cable clamp Press the surface of the clamp gently with your finger to release the tab and then pull it to swing it open b Gather the cables into the cable clamp You can gather all cables except for the power cor...

Page 25: ...b Install the batteries Check the polarity of the batteries and before installing c Reattach the battery cover Press the cover until it clicks into place c If delays in the responsiveness of the remote control occur or if it does not operate it probably means that the batteries are becoming flat When this happens replace them with new batteries Have two AA size manganese or alkaline batteries read...

Page 26: ...e using the remote control make sure there is no one looking into the lens a Connect the equipment to the projector b Connect the power cord Connect using the power cord supplied c Turn on the connected equipment d Press the button on the remote control or the control panel to turn on the projector Remote control Control panel The lens shutter opens and projection starts c When Direct Power On is ...

Page 27: ...tings Operation Trigger Out 1 Trigger Out 2 p 73 Turning Off a Turn off the connected equipment c When Power Off Link is set to On in the HDMI Link menu turning off HDMI CEC compatible equipment also turns off the projector s Settings HDMI Link Power Off Link p 73 b Press the button on the remote control or the projector s control panel Remote control Control panel Projection ends and the lens shu...

Page 28: ...nfiguration menu is displayed b Use the buttons to select the top menu on the left and then press the button to confirm the selection When you select the top menu on the left the sub menu on the right changes The line at the bottom is a guide for operations c Use the buttons to select the sub menu on the right and then press the button to confirm the selection The adjustment screen for the selecte...

Page 29: ...Basic Operations 28 e Press the button to exit the menu ...

Page 30: ... the test pattern display Adjusting the Projector s Tilt If the projected image is tilted the left and right sides of the projector are at different heights when the projector is setup on a shelf adjust the front foot so that both sides are level with each other Lens Adjustment Function Focus Zoom Lens Shift To adjust the focus zoom or lens shift press the button on the remote control or the contr...

Page 31: ...st Lens Shift and the following message is displayed the image position is adjusted in the opposite direction to the lens shift using the buttons If you make the following selections in Projection settings the image is adjusted in the same direction as the buttons s Settings Projection p 73 Front Rear Not Inverted Front Ceiling Rear Ceiling Inverted Adjusting the focus Press the buttons to adjust ...

Page 32: ...verticalandhorizontallenspositionstothecenter Ifyoutransport the projector when the lens is shifted up down left or right the lens shift mechanism could be damaged c When you cannot install the projector directly in front of the screen it is recommended that you use lens shift to adjust the projection position If you cannot adjust using lens shift try using keystone correction Keystone You can use...

Page 33: ...the target port c You can also change the source by pressing the button on the control panel For video devices start playback first and then change the source If the color looks unnatural when changing to a Video or Component source check that the port you have connected to is the same as the Input Signal s Settings Input Signal Video Signal Component p 73 Aspect You can change the input signal s ...

Page 34: ...selected Images recorded using squeeze Letterbox images Notes Matches the vertical size of the projection panel The aspect ratio differs depending on the input image Uses the entire projection panel Retains the aspect ratio of the input signal and matches the horizontal sizeoftheprojectionpan el The top and bottom of the image may be trunca ted The letterbox image used in this explanation is a 4 3...

Page 35: ...ct Normal Anamorphic Wide and Horiz Squeeze Hiding the Image Temporarily You can use this to temporarily hide the image on the screen Press the button to show or hide the image c Because moving images continue to play even when they are hidden you cannot return to the point at which you hid the images using the button If the button is pressed while the Configuration menu is displayed the menu is t...

Page 36: ...e automatically controlled equipment to malfunction which could cause an accident Do not use the device near automatically controlled equipment such as automatic doors or fire alarms Heating Do not place the 3D Glasses in a fire on a heat source or leave them unattended in a location subject to high temperatures Because this device has a built in rechargeable lithium battery it could cause burns o...

Page 37: ...r uncomfortable when viewing 3D images stop viewing immediately Continuing to view the 3D images could cause you to feel unwell When viewing 3D images be sure to always wear 3D Glasses Do not attempt to view 3D images without 3D Glasses Doing so could cause you to feel unwell Do not place any breakable or fragile objects around you when using 3D Glasses 3D images may cause you to move your body in...

Page 38: ...re that they are not experiencing any eye fatigue during viewing Projecting 3D Images You can view 3D images only from devices connected to the HDMI1 HDMI2 ports The projector supports following 3D formats Frame packing Side by side Top and bottom c Depending on the device 3D image signals may not be output correctly When the projector detects a 3D format The projector automatically projects a 3D ...

Page 39: ...D Viewing Notice p 70 You can also convert 2D images to 3D images s p 40 During 3D image projection the following Configuration menu functions cannot be changed Aspect set to Normal Noise Reduction set to Off Overscan set to Off Advanced Sharpness Picture in Picture You can select Anamorphic Wide only when 1080p 24 Hz frame packing signals are projected How the 3D image is viewed may change depend...

Page 40: ...n a range of three meters from the projector While pairing is being performed make sure you stay within a range of three meters from the projector Otherwise pairing may not be performed correctly If synchronization cannot be performed within 30 seconds pairing is automatically canceled When pairing is cancelled 3D images cannot be viewed because pairing fails Wearing and viewing with the 3D Glasse...

Page 41: ...e these devices at the same time make sure there is enough distance between them and the projector Converting 2D Images to 3D Images and Viewing You can convert 2D images being input to the HDMI1 HDMI2 ports to 3D images a Press the button select Signal 3D Setup from the Configuration menu and then press the button to confirm the selection The 3D Setup screen is displayed b Select 2D to 3D Convers...

Page 42: ...ons 41 c When using 2D to 3D Conversion set 3D Format to Auto or 2D s Signal 3D Setup 3D Format p 70 This cannot be set when Image Processing is set to Fast in the Signal menu s Signal Advanced Image Processing p 70 ...

Page 43: ...You can obtain the optimum image quality to suit your surroundings when projecting The brightness of the image varies depending on the mode selected a Press the button c You can make settings from the Configuration menu s Image Color Mode p 68 ...

Page 44: ...ojects images in the Digital Cinema color space Best for prioritizing colors Adobe RGB Projects using the Adobe RGB color space Ideal when the color profile of the image is Adobe RGB 3D Dynamic A dedicated 3D mode best for prioritizing brightness 3D Cinema Adedicated3Dmodebestforenjoyingcontentsuchasmov ies Super resolution 4K Enhancement There are two types of setting available Super resolution a...

Page 45: ...ting 4K images and setting super resolution The higher the item number the stronger the effect c Depending on the image distortion at the edge of the image may be enhanced If you notice any distortion set another item 4K Enhancement cannot be set when projecting 3D images Super resolution is enabled only for 1080p 24 Hz frame packing signals 1 to 5 cannot be set when a 4K image signal is being inp...

Page 46: ...D images this setting is enabled only for 1080p 24 Hz frame packing signals b Use the buttons to select Range and then use the buttons to make the adjustments Thehigherthenumber thewidertherange from the outline area effected by the enhancement c Use the buttons to select Strength and then use the buttons to make the adjustments The higher the number the stronger the outlines are enhanced d Press ...

Page 47: ...e settings from the Configuration menu s Signal Frame Interpolation p 70 This cannot be set when Image Processing is set to Fast in the Signal menu s Signal Advanced Image Processing p 70 This cannot be set when a computer image signal is being input When projecting 3D images and when Super resolution 4K from the Signal menu is set to 4K this setting is only available for 1080p 24 Hz signals s Sig...

Page 48: ...elect the color you want to adjust and then press the button to confirm the selection c Use the buttons to select Hue Saturation or Brightness d Use the buttons to make adjustments Press the button to adjust another color Press the button to return the adjustments to their default values e Press the button to exit the menu Gamma You can adjust slight coloration differences that may occur due to th...

Page 49: ... gamma adjustment graph becomes rounded c The horizontal axis of the gamma adjustment graph shows the input signal level and the vertical axis shows the output signal level Press the button to return the adjustments to their default values Adjust while viewing the image Select a point on the image where you want to adjust the brightness and adjust only the selected tone a Move the gamma icon displ...

Page 50: ... Gain When the image is made brighter the bright sections become whiter and shading is lost When the image is made darker shading for the bright sections is more vividly expressed The menu is displayed in the following order Image Advanced RGB Use the buttons to select the item and then use the buttons to make the adjustments c Press the button to return the adjustments to their default values Col...

Page 51: ...d procedures for Advanced Thin Line Enhancement Details such as hair and patterns on clothing are enhanced Thick Line Enhancement Roughpartssuchasoutlinesforentiresubjectsorthebackgroundareenhanced making the overall image clearer Vert Line Enhancement Horiz Line Enhancement Enhances the image horizontally or vertically a Press the button select Image Sharpness from the Configuration menu and then...

Page 52: ...ake adjustments By lowering the number the images become vivid Press the button to return the adjustments to their default values c The default values and settings differ depending on the Color Mode settings and zoom lens position s Image Color Mode p 68 c Press the button to exit the menu Panel Alignment Adjusts the pixel color shift of the LCD display c When projecting using lens shift to adjust...

Page 53: ...and then press the button to confirm the selection First adjust the entire LCD display If a start confirmation message is displayed press the button to start adjustment f Use the buttons for adjustments and then press the button g When performing more detailed adjustments select Adjust the four corners and press the button to confirm the selection h Use buttons to adjust and then press the button ...

Page 54: ... c In the following situations this is fixed at Fine and grayed out When a 3D image is being input When a 4K image signal is being input When Image Processing is set to Fast the following settings are applied and menu items are grayed out Noise Reduction Frame Interpolation 2D to 3D Conversion Fixed at Off Sharpness Advanced Super resolution 4K 4K Unavailable When Super resolution 4K is set to 4K ...

Page 55: ...he remote control and setting HDMI Link to On you can operate the following functions s p 73 Function Explanation Power on link Powers on the projector when content is played back on the connected device Or powers on the connected device when the projector is turned on Power off link Powers off the connected device when the projector is turned off This only works when the connected device s CEC po...

Page 56: ...tton andthenselect Device Connections The Device Connections list is displayed Devices that have a green icon to their left are linked If the device name cannot be determined this field is left blank c Only one AV amplifier is recognized If multiple amplifiers are connected the amplifier recognized first is displayed b Select the device you want to operate using the HDMI Link function ...

Page 57: ...ion The Save Lens Position screen is displayed d Use the buttons to select the lens position name to be saved and then press the button to confirm the selection The adjustment values are saved If the mark on the left of the lens position name is turned green it means the lens positionhasalreadybeenregistered When you select a registered lens position a messageis displayedaskingyoutoconfirm that yo...

Page 58: ...name you want to erase A confirmation message is displayed Select Yes to erase the content of the saved memory c If you want to erase all of the saved lens positions go to Reset Reset Lens Position on the Configuration menu s p 82 Renaming the Lens Position You can change the lens position name using up to 12 characters Giving the memory a name that is easy to remember is useful when loading the m...

Page 59: ...t Advanced Noise Reduction Setup Level Overscan HDMI Video Range Saving the Memory a Makesettingsthatyouwanttosaveto the Configuration menu b Press the button c Use the buttons to select Save Memory and then press the button to confirm the selection The Save Memory screen is displayed d Use the buttons to select the memory name to be saved and then press the button to confirm the selection The cur...

Page 60: ...ilable memory names are grayed out and cannot be selected Erasing the Saved Memory a Press the button and then select Erase Memory The Erase Memory screen is displayed b Select the memory name you want to erase A confirmation message is displayed Select Yes to erase the content of the saved memory c You can erase all of saved memories from Reset Reset Memory on the Configuration menu s p 82 Renami...

Page 61: ...k that the memory name has been changed To enter a name of your own select Customized and then enter the name using the soft keyboard s p 80 Use the buttons to select a character and then press the button to confirm the selection Enter up to 12 characters When you have finished select Finish The memory name is changed ...

Page 62: ...HDMI2 HDMI1 The projector uses InstaPrevue Technology from Silicon Image Inc Starting and Exiting Picture in Picture Starting Press the button on the remote control while the projector is projecting The currently input image is displayed on a Picture in Picture Main screen The current image Sub screen The source different from the main screen Exiting Press the button to exit c If the source being ...

Page 63: ...e Picture in Picture menu is displayed directly by pressing the button during Picture in Picture projection b Make settings for each of the displayed functions Available functions on the Picture in Picture menu Function Explanation Subscreen Size Selects the sub screen size using Small and Large Subscreen Position Changes the sub screen position using Top Right Bottom Right Top Left and Bottom Lef...

Page 64: ...standby mode when the power is off s Settings Standby Mode p 73 Changing the projector s settings Web Control By using Web Control you can change the projector s settings c If your Web browser is set up to connect via a proxy server the Web Control screen cannot be displayed To display Web Control you need to make settings so that a proxy server is not used for a connection Displaying the Web Cont...

Page 65: ...sword entry screen is displayed Enter EPSONWEB as the user ID The default password is admin Items in the Configuration menu that cannot be set by Web Control Settings User Button Settings Operation High Altitude Mode Settings Display Menu Position Settings Display Menu Color Settings Display Standby Confirmation Settings Panel Alignment Settings Language Reset Reset All The settings for items on e...

Page 66: ... enter the IP address of the projector in the address input box of the Web browser The remote and config icons are displayed in your Web browser b Tap the remote icon The Web Remote screen is displayed Web Remote screen buttons Button Function a Turns the projector on s p 25 b Turns the projector off s p 26 ...

Page 67: ...ions at once If a projector develops a critical problem and suddenly stops working it may not be able to send a message notifying an operator of the problem If you set Standby Mode to Communication On you can monitor the projector even if it is in standby mode when the power is off s Settings Standby Mode p 73 Reading error notification mail When the Mail Notification function is set to On and a p...

Page 68: ...n related error Fan error Sensor error Sensor error Light sensor error Cinema Filter Error Cinema filter error Laser Error Laser error Laser does not light up Internal temperature error High temperature error High speed cooling in progress High temp warning Cinema Filter Warning Cinema filter warning Static Iris Warning Static iris warning Lens Iris Warning Lens iris warning Static Iris Error Stat...

Page 69: ... jecting s p 42 Brightness Adjusts the image brightness Contrast Adjusts the contrast between light and shade in the images By increasing the contrast the images become vivid Color Satura tion 1 Adjusts the color saturation for the im ages Tint 1 Adjusts the tint for the images Sharpness Standard Adjusts the sharpness for the whole im age Advanced 1 Thin Line Enhance ment Thick Line En hancement V...

Page 70: ...re of whites in your im age When set to On HDMI Video Range settings are disabled Power Con sumption High Medium ECO You can set the brightness to one of three settings Select ECO if the images being projected aretoobright WhenECOisselected pow er consumption during projection decrea ses and fan rotation noise is reduced Dynamic Con trast Off Normal High Speed You can change the luminance adjust m...

Page 71: ...cking 3 4 Varies depending on the input signal Adjusts computer images when vertical stripes appear in the images Sync 3 4 0 to 31 Adjusts computer images when flickering fuzzi ness or interference appear in the images Adjusting the Brightness Contrast or Sharp ness may cause flickering or blurriness Adjusting the synchronization after adjusting tracking allows for more accurate adjustments Positi...

Page 72: ...widertherange from the outline area effected by the enhance ment s p 45 Auto Setup 4 On Off Sets whether or not to automatically adjust the image whenever the input signal is changed When enabled the Tracking Position and Sync are automatically configured Advanced Noise Reduc tion 2 3 6 Off 1 2 3 This can only be set when Image Processing is set to Fine Smoothes out rough images There are three mo...

Page 73: ...09 BT 2020 Sets the conversion system for the color space Dynamic Range 1 Auto SDR HDR Mode1 HDR Mode2 HDR Mode3 HDRMode4 When receiving an HDR High Dynamic Range signal use this when HDR information is not dis playedcorrectlyintheimagesignal HDMI1port only EDID EDID1 EDID2 Disconnect the cable from the projector s HDMI port and then make settings Select EDID2 when not projecting in HDR mode Image...

Page 74: ...eir current settings If you press the button when Lens Lock is set to On is displayed on the screen Child Lock On Off This locks the button on the projector s con trol panel to prevent children from turning on the projector by accident You can turn on the power when locked by holding down the buttonforapproximatelythreeseconds Youcan still turn off the device using the button or perform operations...

Page 75: ...rear screen from the back when the projector is suspended from the ceiling User Button 2D to 3D Conversion 3D Depth Inverse 3D Glasses Power Consumption Detail Enhancement Info SelectaConfigurationmenuitemtoassigntothe buttonontheremotecontrol Bypressing the button the assigned menu item se lection adjustment screen is displayed allowing you to make one touch settings adjustments Picture in Pic tu...

Page 76: ...ger Out 1 Trigger Out 2 Off Power Ana morphic Wide SettheTriggerOutfunctiontocommunicatethe projector s power on status to external devices Trigger Out 1 corresponds to the Trigger out 1 port and Trigger Out 2 corresponds to the Trig ger out 2 port When set to Off no voltage is output from the Trigger out 1 Trigger out 2 ports When set to Power voltage is output from the Trigger out 1 Trigger out ...

Page 77: ...n Off Sets whether or not to display a standby confir mation message On or Off s p 26 Model Name On Off Displays the projector s model name Input Signal Video Signal Auto NTSC NTSC4 43 PAL M PAL N PAL PAL60 SECAM Sets the signal type depending on the video de vice connected to the Video port When set to Auto the video signal is set automatically If you notice noise in the image even when set to Au...

Page 78: ...d memory s p 59 Load Lens Position Loads adjustment values saved using the Save Lens Position function s p 56 This cannot be selected if you have not saved any settings with the Save Lens Position function Save Lens Position Saves the focus zoom and lens shift adjustment as a lens position s p 56 Erase Lens Position Erases the saved lens position s p 57 Rename Lens Position Renames a saved lens po...

Page 79: ... Saves the settings and exits the Network menu No Does not save the settings and exits the Network menu Cancel Allows you to continue making settings without exiting the Network menu Basic menu Function Explanation Projector Name The name used to identify this projector on a network When editing you can enter up to 16 single byte alphanumeric characters cannot be used PJLink Password Set a passwor...

Page 80: ...ieldoftheaddress However thefollowinggate way addresses cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 IP Address Display On Off Set to Off to prevent the IP address from being displayed on the Net Info Wired LAN or Web Control screen Mail menu When this is set you receive an email notification if a problem or warning occurs in the projector Functio...

Page 81: ...iscovery Control4 SDDP On Off When you want to allow the projector to be de tected by Control4 SDDP set this to On Set this to Off if the projector is not connected to an en vironment controlled by a controller from Con trol4 or Control4 SDDP Bonjour On Off Set this to On when connecting to the network using Bonjour See Apple s Web site for more in formation on the Bonjour service http www apple c...

Page 82: ...ays the source name for the connected equipment currently being projec ted Input Signal Displays the content of Input Signal set in the Signal menu according to the source Resolution Displays the resolution Scan Mode Displays the scan mode Refresh Rate Displays the refresh rate 3D Format Displays the 3D format of the signal input during 3D projection Frame Pack ing Side by Side or Top and Bottom S...

Page 83: ...ses all settings saved using the Save Lens Position function Picture in Picture menu Displayed by pressing the button during Picture in Picture projection c This cannot be set when 3D image or 4K image signals are being input Function Menu Settings Explanation Picture in Pic ture Subscreen Size Small Large Changes the size of the sub screen s p 62 Subscreen Position Top Right Bottom Right Top Left...

Page 84: ...next to a wall make sure there is at least 20 cm between the wall and the projector s air intake vent If the air filter is clogged clean it s p 94 blue orange High temp error overheating The internal temperature is too high The laser turns off automatically and projection stops When the fan has stopped disconnect the power cord If the projector is installed next to a wall make sure there is at lea...

Page 85: ...ange Laser driver error blue orange Fatal error blue orange Laser error Laser light failure There is a problem with the laser section or it failed to turn on When using at an altitude of 1500 m or more set High Altitude Mode to On s Settings Operation High Altitude Mode p 73 If the problem does not improve even after trying the solutionsmentionedabove stopusingtheprojectorand remove the power plug...

Page 86: ... enters standby condition when cool down is complete If for any reason the power cord is discon nected during cool down wait until the projector has cooled down sufficiently reconnect the power cord and then press the button on the remote control or the button on the control panel blue Projection in progress The projector is operating normally c Under normal operating conditions the o and indicato...

Page 87: ...nd p 91 Problems with the control panel Cannot make settings on the control panel p 91 Problems with 3D images Cannot project correctly in 3D p 92 The 3D image is enlarged and truncated p 92 Problems with HDMI HDMI Link does not function p 92 The device name is not displayed under Device Connections p 93 Because color reproduction differs between monitors and computer LCD screens the image project...

Page 88: ... off the con nected computer and then turn it back on Moving images are not displayed Check Remedy Only when projecting computer image sig nals Is the computer s image signal set to external output and to output to the LCD monitor at the same time Depending on the computer s specifications moving images may not be displayed when the computer is set to external out put and to the LCD monitor output...

Page 89: ...zzy or out of focus Check Remedy Has the focus been adjusted Adjust the focus s p 30 Is the projector at the correct distance Check the recommended projection range s p 17 Has condensation formed on the lens If the projector is suddenly taken from a cold environment to a warm environment or if sudden ambient temperature changes occur condensationmayformonthesurfaceofthelens andthis may cause the i...

Page 90: ...gnalsbeingoutputarecompatible with the projector s p 98 Image colors are not right Check Remedy Is the image signal format setting correct When Video is input If nothing is projected even when Video Signal is set to Auto from the Configuration menu set the signal that matches the connected device s Settings Input Signal Video Sig nal p 73 When Component is input If nothing is projected even when C...

Page 91: ...o Off s Settings Operation Sleep Mode p 73 The Panel Alignment adjustment is not satisfactory or difficult to achieve Check Remedy Does the Projection setting match the pro jector s installation position The panel alignment adjustment method changes depending on the Projection setting Make sure the Projection setting matches the projector s installation position s Settings Pro jection p 73 Is the ...

Page 92: ...ntrol does not respond Check Remedy Is the remote control light emitting area pointing towards the remote receiver on the projector during operation Point the remote control towards the remote receiver Also check the operating range s p 24 Is the remote control too far from the projec tor Check the operating range s p 24 Is direct sunlight or strong light from fluores cent lamps shining onto the r...

Page 93: ...rrectly use 3D Format from the Configuration menu to select another format s Sig nal 3D Setup 3D Format p 70 Are you viewing within the reception range Check the range within which the 3D Glasses can communicate with the projector and view within that range s p 39 Has pairing been performed correctly See the User s Guide for the 3D Glasses to perform pairing Are there any devices that cause radio ...

Page 94: ...ed on Put each device in standby status See the documentation and so on supplied with the connected device for more information Was a new device connected or was the con nection changed If the CEC function for a connected device needs to be set again for example when a new device is connected or the connection is changed you may need to restart the device Are many multi media players connected Up ...

Page 95: ...mperature of the projector to rise and this can lead to problems with operation and shorten the optical engine s service life It is recommended that you clean the air filter periodically Clean more frequently if you are using the projector in a particularly dusty environment Do not rinse the air filter in water Do not use detergents or solvents Lightly brush the air filter to clean it If it is bru...

Page 96: ...g a vacuum cleaner from the front side c Replace the air filter if a messageis displayed even after cleaning the air filter or if it is still soiled s p 97 g Install the air filter Grip the air filter by the knob in the center and insert it at an angle h Close the air filter cover Press until the tab on the air filter cover clicks into place Cleaning the main unit Clean the projector s surface by ...

Page 97: ...enter s Epson Projector Contact List Cleaning the 3D Glasses Clean the lenses of the glasses by wiping them gently with a soft cloth Attention Do not rub the lenses of the glasses with harsh materials or handle the lenses too roughly as they can easily become damaged When maintenance is necessary disconnect the USB Charg ing Adapter from the electrical outlet and check that all ca bles have been d...

Page 98: ... as of September 2016 Details of accessories are subject to change without notice Varies depending on country of purchase Optional Items Name Model No Explanation RF system 3D Glasses ELPGS03 Use when viewing 3D images USB Charging Adapter ELPAC01 Use when charging the 3D Glasses Consumables Name Model No Explanation Air filter ELPAF39 Use as a replacement for used air filters 1 air filter ...

Page 99: ... 30 50 60 3840 x 2160 50 60 4096 x 2160 4K x 2K SMPTE 24 4096 x 2160 Component Video Signal Refresh Rate Hz Resolution dots SDTV 480i 60 720 x 480 SDTV 576i 50 720 x 576 SDTV 480p 60 720 x 480 SDTV 576p 50 720 x 576 HDTV 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 50 60 1920 x 1080 Composite Video Signal Refresh Rate Hz Resolution dots TV NTSC 60 720 x 480 TV SECAM 50 720 x 576 T...

Page 100: ... 60 75 85 1280 x 960 60 75 85 1280 x 1024 WXGA 60 1280 x 768 60 1366 x 768 60 75 85 1280 x 800 WXGA 60 1600 x 900 3D Input Signals Signal Refresh Rate Hz Resolution dots 3D Format Frame Pack ing Side by Side Top and Bot tom HDTV 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 50 60 1920 x 1080 HDTV 1080p 24 1920 x 1080 ...

Page 101: ... projector when unpacking or moving When lifting the projector make sure you close the control panel Do not apply excessive force to the control panel section This may cause malfunctions to occur When Transporting Preparing packaging After checking the points in Moving Nearby set the vertical and horizontal lens positions to the center and then pack up the projector s p 31 Notes when packing and t...

Page 102: ...2 Operating altitude Altitude 0 to 3000 m Operating temperature 5 to 35 C No condensation Storage temperature 10 to 60 C No condensation Mass Approx 18 0 kg Connectors Component port x 1 3RCA pin jack PC port x 1 Mini D Sub15 pin female blue HDMI port x 2 HDMI For HDCP 3 For CEC signals Deep Color Video port x 1 RCA pin jack RS 232C port x 1 D sub 9 pin male Trigger out port x 2 3 5 mm mini jack L...

Page 103: ...ng 9600 bps Data length 8 bit Parity None Stop bit 1 bit Flow control None PJLink The projector complies with the PJLink Class1 standard established by the JBMIA Japan Business Machine and Information System Industries Association From a computer connected to the projector on a network you can control the projector with PJLink commands You need to make network settings before you can use PJLink s ...

Page 104: ...t names defined by PJLink and corresponding projector sources Source PJLink Command HDMI1 INPT 32 HDMI2 INPT 33 Component INPT 24 Video INPT 21 PC INPT 11 Manufacturer name displayed for Manufacture name information query EPSON Model name displayed for Product name information query EPSON 10500 ...

Page 105: ...ate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encou...

Page 106: ...anufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Telephone 81 266 52 3131 http www epson com Importer EPSON EUROPE B V Address Atlas Arena Asia Building Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands Telephone 31 20 314 5000 http www epson com europe html ...

Page 107: ...ndix 106 Appearance Units mm 116 b 238 225 123 110 115 550 a a Center of lens b Distance from center of lens to suspension bracket fixing point c Lens direction M4 9 95 180 160 105 238 553 M4 9 100 120 90 c ...

Page 108: ...ayback or output Interlace Transmits information needed to create one screen by sending every other line starting from the top of the image and working down to the bottom Images are more likely to flicker because one frame is displayed every other line NTSC An abbreviation for the National Television Standards Committee A terrestrial analog color broadcasting method This method is used in Japan No...

Page 109: ... SeikoEpsonCorporationshallnotbeliableagainstanydamagesorproblemsarisingfromtheuseofanyoptions or any consumable products other than those designated as Original Epson Products or Epson Approved Prod ucts by Seiko Epson Corporation The contents of this guide may be changed or updated without further notice Illustrations in this guide and the actual projector may differ Restriction of Use Whenthisp...

Page 110: ...Appendix 109 Warnings and Cautions Regarding the Laser Warning A laser warning label is attached to the projector North America South America Oceania Europe Japan China Other countries and regions ...

Page 111: ...s light source The powerful light emitted could cause damage to eyesight Caution Europe and Japan This product is a class 1 laser product that conforms to IEC60825 1 2014 and JIS C 6802 2014 Other countries and regions This product is a class 2 laser product that conforms to IEC60825 1 2007 and GB7247 1 2012 If they are not handled correctly injuries could occur Note the following points ...

Page 112: ...cident Before starting projection check that there is nothing in the surrounding area that could reflect the projected image When disposing of the projector do not disassemble it Dispose in accordance with your local or national laws and regulations Attention If the high power laser beams through the surface of the projection it could damage the LCD display The emission impediment EHVs 1 for this ...

Page 113: ...Appendix 112 When lens shift is at the maximum vertical position 32 from the center of the lens When lens shift is at the maximum horizontal position 34 from the center of the lens ...

Page 114: ...hat has risk of electric shock IEC60417 No 5957 For indoor use only To identify electrical equipment designed primarily for indoor use IEC60417 No 5926 Polarity of d c power connector To identify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected IEC60417 No 5001B Battery general On battery powered equipment To identify a device ...

Page 115: ... that are prohibited ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment Never look into the projection lens while the projector is on To indicate that the marked item don t place anything on pro jector ISO3864 IEC60825 1 Caution laser radiation To indicate the equipment has a laser radiation part ISO 3864 Disassembly prohibition Toindi...

Page 116: ...I Licensing LLC Adobe and Adobe RGB are registered trademarks of Adobe Systems Incorporated InstaPrevue and the InstaPrevue logo are the trademarks or registered trademarks of Silicon Image Inc Bluetooth and the Bluetooth logo are the trademarks of Bluetooth SIG Inc Other product names used herein are also for identification purposes only and may be trademarks of their respective owners Epson disc...

Page 117: ...emp 68 Complete menu 80 Component 76 Component ports 20 Configuration menu 27 68 Connecting 20 Connecting a computer 21 Connecting video devices 20 Contrast 68 Control panel 6 10 Control panel lock 73 D Deinterlacing 70 Detail enhancement 45 71 Device connections 73 DHCP 79 Diagonal screen size 70 Direct power on 75 Display background 76 Display settings 76 Displaying the test pattern 29 Dynamic c...

Page 118: ...ort 21 Picture in Picture 61 82 PJLink 102 PJLink password 78 Port number 79 Position 70 Power consumption 69 Power off link 73 Power on link 73 Power supply 25 26 Projection 74 Projection distance 17 Projection size 17 30 Projector name 78 R Refresh rate 81 Remote control 11 24 Rename lens position 57 77 Rename memory 59 77 Replacing the air filter 94 Reset 69 72 76 77 Reset all 82 Reset lens pos...

Page 119: ...ions 98 Swap main sub 82 Sync info 81 Sync 70 T Tint 68 Top menu 27 Tracking 70 Trigger out 1 75 Trigger out 2 75 U User button 74 V Version 81 Video port 20 Video signal 76 81 Viewing area 39 W Web browser 63 Web Control 63 Web Control password 78 Web Remote 64 Wired LAN menu 79 Z Zoom 32 Zoom adjustment 30 ...

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