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Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Wireless Network Connection is Unstable on a Mac
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic:
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note:
If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Try restarting your router following the instructions in your router documentation.
Note:
If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
Summary of Contents for C11CF75203
Page 1: ...EC 4040 User s Guide ...
Page 2: ......
Page 17: ...17 3 Select General Settings 4 Select Basic Settings 5 Select Date Time Settings ...
Page 29: ...29 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...
Page 83: ...83 1 Open the document cover ...
Page 153: ...153 You see an Epson Scan 2 window like this ...
Page 155: ...155 You see an Epson Scan 2 window like this ...
Page 157: ...157 You see a window like this 2 Click the Scan icon ...
Page 160: ...160 You see this window ...
Page 260: ...260 5 Open the document cover ...
Page 262: ...262 8 Open the ADF cover ...
Page 287: ...287 3 Open the ADF cover 4 Carefully remove any jammed pages ...