Epson AcuLaser CX28 Series, Reference Manual

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Troubleshooting 106
Troubleshooting
Symptom Action
The printer stops because
of a paper size error or a
paper type error. The job may have been sent with a prohibited
combination of settings (for example, for the
paper size and media type). Printing is not
possible with postcards or overhead projector
transparencies if
Plain Paper is selected.
Printing does not continue
with a custom paper size. Printing with custom paper sizes is not possi-
ble directly from the printer driver. This can
only be performed from the command line.
Specify the following command to print data.
lpr -P [printer_name] -o media=Custom.
[WIDTHxLENGTH] [file_name]
1. Format of Custom.[WIDTHxLENGTH]:
Custom.150x200mm, Custom.8x11in,
Custom.15x20cm, or Custom.612x782
(postscript points)
2. The specified file must be a PS, PDF or
JPEG file.
Printing cannot be com-
pleted correctly from
OpenOffice or any other
Office application (such as,
Kword). Applications running under Linux have their
own print settings. Some of these functions
may not be supported by this printer. Observe
the following for best printing results.
„ Settings made within the application:
Paper size and orientation
„ Settings made with the printer driver
(kprinter): Settings other than those speci-
fied above (for example, paper type, tray,
and resolution)
When printing from Acrobat
Reader, part of the image
is printed in solid black or
the job is interrupted. There is a compatibility problem between
Ghostscript and Acrobat Reader. Try using a
different PDF application.
Watermarks cannot be
printed from Kword. This is a bug with Kword. Use Overlay
instead.