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Troubleshooting
85
Troubleshooting
Symptom
Solution
The setting in the saved
presets are not applied.
Depending on the functions selected for the
printer, some preset settings are not saved.
Media type error appears.
If a media type, such as “Transparency”, is
specified for Tray 2, a media type error
appears and the printer stops. Be sure to
specify a media type supported by Tray 2.
The printer stops respond-
ing.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
The printer is not detected
using Rendezvous/Bon-
jour.
Using Administrator mode in Web-based
EpsonNet config, select the
Enable
from the
Bonjour
list on the
Bonjour
page.
Checking the version num-
ber of the printer driver and
PPD file.
For Mac OS X 10.4:
Select the printer from Printer Setup Utility,
and then click
Show Info
in the
Printers
menu. In the pop-up menu of the Printer
Info dialog box, select
Name & Location
.
For Mac OS X 10.5:
Select the printer from
Print & Fax
, and
then click
Options & Supplies
. Click
Gen-
eral
tab.
The dialog box may appear
unusual when selecting
other manufacturer printer
and back to AL-CX28.
Close the Print dialog box, and then open it
again.
The custom paper size is
different from the size that
was set.
Depending on the operating system, the cus-
tom paper size settings may change slightly
due to OS round off errors in unit conversion
(for example, 5.80" may change to 5.79").
Summary of Contents for AcuLaser CX28 Series
Page 1: ...Reference Guide NPD4298 00 EN ...
Page 14: ......
Page 22: ...Contents viii ...
Page 23: ...Operation on Mac OS X ...
Page 26: ...Installing the Printer Driver 4 4 Click Continue 5 Click Continue ...
Page 109: ...Operation on Linux ...
Page 129: ...Operation on NetWare ...
Page 136: ...Printing With NetWare 114 ...
Page 137: ...Understanding the Network Setting Menu ...
Page 143: ...NETWORK SETTING Menu 121 CAMERA DIRECT USER SETTING SUPPLIES REPLACE ...
Page 154: ...NETWORK SETTING Menu 132 ...
Page 155: ...Network Printing ...
Page 180: ...Network Printing 158 17 Click Finish This completes the installation of the printer driver ...
Page 182: ...Troubleshooting 160 ...
Page 183: ...Using Web Based EpsonNet Config ...