15-2
Troubleshooting
General Problems
Unable to configure the Internal Print Server or unable to print
from the network.
Cause
What to do
Printer settings or network
settings may be incorrect.
First, check if you can print a status
sheet, as described in “Printing a
status sheet” on page 2-2.
If not, set the interface mode of the
printer’s control panel to
Auto
or
Option
. If you can print a status sheet,
check the network settings.
Unable to set the IP address using arp/ping commands.
Cause
What to do
The network cable may be
disconnected.
Connect the network cable. Also,
check the network environment.
The
Get IP Address
setting
on
Network Menu
of the
printer’s control panel is
incorrect.
Select
PING
for
Get IPAddress
in
Network Menu
of the printer’s
control panel.
Unable to start EpsonNet WinAssist.
Cause
What to do
You have added or deleted
protocols after installing
EpsonNet WinAssist.
Uninstall EpsonNet WinAssist and
reinstall it.
Summary of Contents for AcuLaser C2000
Page 84: ...3 50 Settings for NetWare ...
Page 132: ...6 12 Settings for Macintosh ...
Page 140: ...7 8 Settings for OS 2 ...
Page 150: ...8 10 Settings for UNIX ...
Page 236: ...12 14 EpsonNet Internet Print ...
Page 246: ...13 10 Printer Status Page ...
Page 258: ...14 12 EpsonNet WebManager ...
Page 271: ...A Specifications A 1 Appendix A Specifications Network Software A 2 Network Connectors A 2 ...