QX1000 Manual III: Extension User's Guide
Extension User’s Menus
QX1000 (SW Version 5.3.x)
37
When saving this call forwarding configuration, a message will notify the user that Many Extension Ringing and Call Hunting services have been
disabled.
The
Toggle from Handset
checkbox enables toggling the Unconditional Call Forwarding service for a selected caller ON or OFF from the phone
handset by dialing the
*4
feature code (for more details, see
QX1000’s Feature Codes
). Dialing this feature code will toggle the Unconditional Call
Forwarding service for all entries in the Caller ID Based Services table that have the
Toggle from Handset
option enabled. The service will be
activated if it was previously deactivated and deactivated if previously activated.
Please Note:
The
Toggle from Handset
checkbox is only available on the entries different from Any/Other Addresses.
Busy Call Forwarding
Busy
Call Forwarding
is a service of QX1000 that allows the automatic transfer of incoming calls to a variety of other destinations when the called
extension is busy.
The
Enable Service
checkbox selection activates the busy call forwarding service on the current extension.
The table displayed here lists the destinations where the
incoming call from a particular caller should be forwarded to
when the called extension is busy.
Add
opens the
Add Entry
page to add forward destinations.
It consists of the following components:
Call Type
lists the available call types:
•
PBX
- forwarding destination is a local QX1000
extensions or Auto Attendant.
•
SIP
– forwarding destination is reached through a SIP
server.
•
Auto
– used for undefined call types. In this case, the
routing pattern will be considered and parsed through
the Call Routing Table.
The
Forward To
text field requires the SIP address (see
chapter
Entering SIP Addresses Correctly
) or extension
number, where an incoming call from a particular caller
should be forwarded when the called extension is busy. If
the address already exists in the table, selecting
Save
will
display the error “Caller address already exists”.
Fig. III-31 Busy Call Forwarding page
A wildcard is allowed in this field (see chapter
Entering SIP Addresses Correctly
). Entering “*” as PBX address will apply configuration of Caller ID
Based services to all extensions.
The extension number should be inserted in the
Forward To
text field for the PBX call type.
Send Notification Via SMS
checkbox enables SMS notifications sending to the user’s mobile phone when busy call forwarding on the
corresponding extension from the certain caller takes place. This checkbox selection enables the
Mobile Number
text field where the user’s mobile
phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail
checkbox enables email notifications sending to the user’s mailbox when busy call forwarding on the corresponding extension from the
certain caller takes place. This checkbox selection enables the
E-mail Address
text field where the user’s email address should be defined. If you
feel this service is not working, contact your system administrator to configure the Mail Settings.
When saving this call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have been
disabled.
No Answer Call Forwarding
No Answer Call Forwarding
is a service of QX1000 that allows the automatic transfer of incoming calls to a variety of other destinations when the
called extension is unable to pick up the call. No answer timeout is configured from the
Basic Services
page.
