QX1000 Manual III: Extension User's Guide
Extension User’s Menus
QX1000 (SW Version 5.3.x)
23
Attention:
The e-mail can only handle up to 3 minutes long voice mails. If the voice mail is longer than 3 minutes, it will be truncated and only
the first 3 minutes of it will be sent to the indicated e-mail address. However, in the e-mail body the recipient will receive the information that the
attached voice mail is truncated and the total length of the voice mail. Please note that the voice mails longer than 3 minutes will not be
removed from the voice mailbox once they are sent per e-mail even if the
Remove
Voice Mail on send
checkbox is selected. This gives you a
possibility to listen to the ending of the voice mail directly from your voice mailbox (from the handset or by downloading it from the Web
management).
Please Note:
This service will work only when
System Mail
is enabled on the QX1000. Contact your system administrator if you have problems
with voice mail delivery via email.
Send new voice message notification via SMS
allows the voice mail notification delivery via SMS to the defined mobile number. Checkbox
activates the following input options:
Mobile Number
text field requires the destination’s mobile number.
The next two fields are used for retransmission of SMS notifications. The number of times text field requires the maximum number of times the
notification should be delivered to the recipient within the interval (in minutes) defined in the
Repeat every
text field. If the notification is
required to be sent only once, insert “1” in
Repeat every
text field and “0” in the Number of times text field.
Please Note:
This service will work only when
SMS Service
is enabled on the QX1000. Contact your system administrator if you have
problems with voice mail notifications delivery via SMS.
Send new voice message notification via phone call
enables the voice mail notification delivery via a phone call to the defined phone number.
The checkbox activates the following input options:
Call Type
drop down list includes the available call types:
•
PBX - local calls to QX1000 extensions;
•
SIP – calls through a SIP server;
•
Auto – for undefined call types. The destination (independent on whether it is a PBX number , SIP address or PSTN number) will be
reached through Routing;
•
Callback – automatic call to the voice mail author. This can be used as a notification that the recipient has received the voice mail but
has not yet played it.
Call To
text field requires the destination’s phone number depending on the selected call type. For
Callback
call type, no destination’s phone
number is required.
The next two fields are used for retransmission of phone notifications. Number of times text field indicates the maximum number of times the
notification should be delivered to the recipient within the interval (in minutes) defined in the
Repeat every
text field. If the notification is
specified to be sent only once, insert “1” in
Repeat every
text field and “0” in the Number of times text field. For
Callback
call type, the first
notification is sent to the voice mail author after the first expiration of the interval defined in the
Repeat every
text field. For calls with call type
different from Callback, the first notification will be sent immediately.
Restore default Notification Message
restores the default notification message. If the checkbox is selected, the file upload will be disabled.
Upload new Notification Message
will show the attached notification file selected by the current extension. Please note that a different
notification message can be uploaded in case this service serves as a notification to the extension user (to inform about the new voice mail
received) or if it serves as a notification for the voice mail author to be informed that the message has been received by the QX1000 but is not
yet played by the extension user. The uploaded file needs to be in the PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the
system will prevent uploading with the “Invalid audio file, or format is not supported” warning message. The system also prevents uploading in
case insufficient space is available on QX1000 for the corresponding extension and gives a “You do not have enough space” warning.
Browse
browses for the notification file that must be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format.
Download Notification Message
appears only if a file has been uploaded previously. The link is used to download the audio file to the PC and
opens the file-chooser window where the saving location can be specified.
Voice Mail indication
enables user notifications for new voice messages in the mailbox. During
Lamp indication
, depending on the type of phone a
visual blinking signal will announce a new voice mail.
The
ZeroOut
voice mail feature allows a caller that has reached the called extension’s voice mailbox to accelerate the automatic redirection feature
instead of leaving a message in the extension’s Voice Mailbox. To activate this feature, the caller should dial
digit (see
QX1000’s Feature Codes
)
during the voice mail greeting which invites the caller to leave a message. The caller will then be automatically transferred to the destination specified
in this page.
Enable ZeroOut
checkbox selection enables the ZeroOut feature and activates the following fields to be inserted:
Redirect Call Type
drop down list includes the available call types:
•
PBX - local calls between QX1000 extensions and the Auto Attendant
•
SIP – calls through a SIP server
•
Auto – for undefined call types. The destination (independent on whether it is a PBX number , SIP address or PSTN number) will be
reached through Routing;
The
Redirect Address
text field requires the destination address where the caller should be automatically forwarded to if activating the ZeroOut
feature.
The
Enable FAX Redirection
checkbox is used to redirect the incoming FAX (facsimile) when the FAX tone is detected after Voice Mail has been
activated. The checkbox selection enables the
Redirect to extension
drop down list where extensions with enabled FAX Support are listed and is
used to select the extension where the incoming FAX should be forwarded.
