EOS SteamRock II Basic, Installation And Operation Manual

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Status-LED
11. Troubleshooting
SteamRock II Basic steam generator will display the operation states and common malfunctions
by flashing of the main operation LED (pilot lamp) on the bottom housing of the unit.
Flashing codes of the status LED:
•
Off -
Steam generator switched off
•
Permanently on - Normal operation
•
1 x flash
- Wait for descaling
•
2 x flashes - Descaling is in progress
•
3 x flashes
- Error: descaler empty
•
4 x flashes
- Error: filling error
•
5 x flashes - Error: draining error
•
6 x flashes
- Error: fragrance container empty (optional accessory)
•
Permanently flashes - Incorrect setting (configuration)
Possible faults and troubleshooting
Fault : Overheating limiter fuse releases repeatedly.
Reason:
Water level too low, overheating limiter fuse mounted incorrectly. Water
supply issues (filter blocked, too low pressure).
Solution : Check the limiter fuse for correct position. Inspect water tank for limes-
cale and clean if necessary. Check water supply line.
Reason: Water foaming through contamination by oils, plasticiser and similar sub-
stances. Incorrect water level detection which leads to overheating.
Solution
: Check water supply for possible contamination sources (e.g. PVC tubes
and pipes). Check the essence dosing injection connection - make sure essences
may not get into the tank. Clean the tank thoroughly if contaminated with oils.
Fault : Drain fault
Reason:
drain blocked with scale chunks and deposits. Drain discharge line con-
nection incorrect (smaller diameter, sharp bends).
Solution : Open water tank and clean the drain. Make sure the drain pipe and
the drain valve are clear. Alternatively dismount the actuator, manually open the
ball valve and clean the drain from below. Then close the valve and mount the
actuator back. Make sure the drain discharge line connected to the generator has
at least the same diameter and has no sharp angles.
Use the optionally available filtering grill in the water tank to keep the drain clear.
Reason:
Actuator or ball valve faulty
Solution : Contact EOS customer service for assistance.
Fault : Water filling fault
Reason:
Water supply blocked.
Solution : Check water supply. Check if the filter mesh at the water supply connec-
tor is blocked, clean if necessary.